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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287934 Views

529 replies

34 likes

Account
Free
  • 287934 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13640 Views

6 replies

11 likes

Security
  • 13640 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540577 Views

990 replies

114 likes

Account
  • 540577 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129619 Views

74 replies

12 likes

Account
Login
Premium
  • 129619 Views
  • 74 replies
  • 12 likes

Solved!! Account stuck

I haven't been using my account for 6 months but already have the time restriction, my problem number 1. On top off that I'm now stuck on 0 minutes for quite some time now. I reinstalled it and thought the problem was solved until I wanted to play mu...

Casual Listener

I haven't been using my account for 6 months but already have the time restriction, my problem number 1. On top off that I'm now stuck on 0 minutes for quite some time now. I reinstalled it...

elreevmieke

Casual Listener

1099 Views

2 replies

0 likes

Account
Free
  • 1099 Views
  • 2 replies
  • 0 likes

Changing account Info

I would like to change my user name. When I created my account I never realized until now I can't change my user name. Its been difficult for friends to find my profile and playlists, it has become a hassle. It would be easlier for me to discuss this...

Newbie

I would like to change my user name. When I created my account I never realized until now I can't change my user name. Its been difficult for friends to find my profile and playlists, it has become a...

Josh

Community Legend

713 Views

1 replies

0 likes

  • 713 Views
  • 1 replies
  • 0 likes

Need help about Spotify plans. Please HELP!

Hello, I'm new to Spotify and I'm interested in subscribing to the unlimited plan, Does this allow you to have a no skip limit? Thanks to everyone who can help.

Casual Listener

Hello, I'm new to Spotify and I'm interested in subscribing to the unlimited plan, Does this allow you to have a no skip limit? Thanks to everyone who can help.

Josh

Community Legend

508 Views

4 replies

0 likes

Account
Other
Subscription
Unlimited
  • 508 Views
  • 4 replies
  • 0 likes

Resetting password doesn't work!

Need help to reset my password for my ordinary account. Tried severel times (about 15- 20 times including uninstalling, reinstalling, restarting computer, emailing your office, connecting through facebook etc - nothing works) and now I´ve stopped pay...

Visitor

Need help to reset my password for my ordinary account. Tried severel times (about 15- 20 times including uninstalling, reinstalling, restarting computer, emailing your office, connecting through fac...

Peter__

Community Legend

640 Views

7 replies

0 likes

Account
Login
  • 640 Views
  • 7 replies
  • 0 likes

Is free version limited to a monthly quota in Ireland ?

Hi, I'm using the free version in Ireland - people have been telling me theres a limit to monthly usage on the free version but I cant see the limit mentioned anywhere maybe its on wireless devices ? can someone advise ?

Casual Listener

  Hi,   I'm using the free version in Ireland - people have been telling me theres a limit to monthly usage on the free version but I cant see the limit mentioned anywhere   ...

Peter__

Community Legend

388 Views

2 replies

0 likes

Account
Subscription
  • 388 Views
  • 2 replies
  • 0 likes

All Playlist are gone

Hello, I havent logged into my spotify account for 5-10 days and now i see that the playlist are all away. i have already contacted the support but i didnt get an answer. I waited four days but i didnt get an answer i want my playlists back and NOW. ...

Regular

Hello,   I havent logged into my spotify account for 5-10 days and now i see that the playlist are all away. i have already contacted the support but i didnt get an answer. I waited four day...

Joe

Community Legend

1502 Views

14 replies

0 likes

Account
Premium
  • 1502 Views
  • 14 replies
  • 0 likes

NUS Extra Discount 504 Gateway Time-Out

I'm trying to update my account to take into account my NUS Extra Discount. I've had an NUS Extra card for a while and have been paying the reduced amount for more than a year without any problems. I just got a new card for this year and I'm trying t...

Music Fan

I'm trying to update my account to take into account my NUS Extra Discount.   I've had an NUS Extra card for a while and have been paying the reduced amount for more than a year without any ...

ajgray

Music Fan

676 Views

6 replies

0 likes

  • 676 Views
  • 6 replies
  • 0 likes

How to request withdrawal after a problem?

Hi, There was apparently an error during the latest withdrawal from my redit card (a message saying so is displayed at the top of the Spotify app). I use Spotify Premium since 2011 and I think this is the first time this happened. I've double checked...

Casual Listener

  Hi,     There was apparently an error during the latest withdrawal from my redit card (a message saying so is displayed at the top of the Spotify app).  I use Spotify Premiu...

fgeorges

Casual Listener

430 Views

4 replies

0 likes

Premium
  • 430 Views
  • 4 replies
  • 0 likes

Solved!! Spotify unlink facebook?

I got spotify premium and i have signed up with my facebook account, but now i want to deactivate my facebook and when i do that i can't log into my spotify account, and i can't sign up a new account because my email already in use + if i create a ne...

Visitor

I got spotify premium and i have signed up with my facebook account, but now i want to deactivate my facebook and when i do that i can't log into my spotify account, and i can't sign up a new account...

user-removed

Not applicable

1831 Views

2 replies

0 likes

  • 1831 Views
  • 2 replies
  • 0 likes

ME han cobrado dos veces 10€

Buenos días, Me habéis cobrado dos veces en mi cuenta premium y como he rechazado el doble pago, ahora tengo la cuenta bloqueada. Mi cuenta es Baron-cervecero. Muchas gracias por soluconarlo lo más rápidamente posible. Un saludo Pablo

Visitor

Buenos días,   Me habéis cobrado dos veces en mi cuenta premium y como he rechazado el doble pago, ahora tengo la cuenta bloqueada.   Mi cuenta es Baron-cervecero.   Muchas...

Adam

Roadie

549 Views

5 replies

0 likes

  • 549 Views
  • 5 replies
  • 0 likes

Solved!! many playlists gone!

Suddenly many of my playlists are gone! over 6000 thousand songs.. all of the playlists that where listet in folders and gone, please help me

Casual Listener

Suddenly many of my playlists are gone! over 6000 thousand songs.. all of the playlists that where listet in folders and gone, please help me

sbolsen

Casual Listener

501 Views

2 replies

0 likes

Premium
  • 501 Views
  • 2 replies
  • 0 likes

Help with unlimited

Hi, I have subcribed to spotify unlimited. The payment is already done, but my profile is still with a "spotify free" subscription. Do you know what happened?

Casual Listener

Hi,   I have subcribed to spotify unlimited. The payment is already done, but my profile is still with a "spotify free" subscription.    Do you know what happened?

Peter__

Community Legend

212 Views

1 replies

0 likes

  • 212 Views
  • 1 replies
  • 0 likes

cuenta unlimited

Tengo la cuenta unlimited que me cobran 4.99 euros al mes y de repente se me limita a 100 horas de escucha y con publicidad cuando eso no es lo que yo contrate. mientras tanto siguen anunciando en mi cuenta el spotify unlimited como yo lo contrate al...

Newbie

Tengo la cuenta unlimited que me cobran 4.99 euros al mes y de repente se me limita a 100 horas de escucha y con publicidad cuando eso no es lo que yo contrate. mientras tanto siguen anunciando en ...

Peter__

Community Legend

269 Views

1 replies

0 likes

  • 269 Views
  • 1 replies
  • 0 likes

I have 2 accounts spotify

I have 2 spotify accounts and I cant actually access the one I am paying for as I have forgotten the details

Newbie

 I have 2 spotify accounts and I cant actually access the one I am paying for as I have forgotten the details    

Joe

Community Legend

357 Views

2 replies

0 likes

Account
Login
  • 357 Views
  • 2 replies
  • 0 likes

Missing playlist

Solved it. Thanks anyways.

Casual Listener

Solved it. Thanks anyways.

Taylor

Community Legend

297 Views

1 replies

1 likes

Account
  • 297 Views
  • 1 replies
  • 1 likes

Playing for spotify premium doesnt work

Hi!This month my Spotify premium account doesn't work. IT has been working for around 4 months but Now I can't pay. I have money on my bank account and I've tried to pay and restart spotify two times now. Don't now what to do.

Casual Listener

Hi!This month my Spotify premium account doesn't work. IT has been working for around 4 months but Now I can't pay. I have money on my bank account and I've tried to pay and restart spotify two times...

Peter__

Community Legend

296 Views

3 replies

0 likes

Premium
  • 296 Views
  • 3 replies
  • 0 likes

Unlimited not working

Hey! I had unlimited for months, but had a cancellation due to payment failure. After that I made a new upgrade to unlimited and the money was successfully withdrawn from my account (Oct 30th), but even a week later spotify wont recognize the subscri...

Visitor

Hey! I had unlimited for months, but had a cancellation due to payment failure. After that I made a new upgrade to unlimited and the money was successfully withdrawn from my account (Oct 30th), ...

Peter__

Community Legend

327 Views

2 replies

0 likes

  • 327 Views
  • 2 replies
  • 0 likes

Trouble with password and email

After much frustation, I'm hoping someone can help me. First I forgot my password so I went to chage my password but it asks for your current password, so I couldn't do that. Then I clicked on the reset password screen but it kept redirecting me to m...

Regular

After much frustation, I'm hoping someone can help me. First I forgot my password so I went to chage my password but it asks for your current password, so I couldn't do that. Then I clicked on the re...

Peter__

Community Legend

626 Views

7 replies

0 likes

Login
  • 626 Views
  • 7 replies
  • 0 likes

xs4all partner subscription activation went wrong.

Hi Spotify, i tried to activate my xs4all spotify free premium account trough my facebook account but that was not succesfull. what can i do to activate my free xs4all premium account. kind regards, Mike

Visitor

Hi Spotify,   i tried to activate my xs4all spotify free premium account trough my facebook account but that was not succesfull. what can i do to activate my free xs4all premium account. ...

Peter__

Community Legend

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why do some accounts have time limits?

Two of my friends and I use the free version of spotify. Except my account has a 10 hour limit per month or something, and can only listen to each song 5 times whereas my friends don't have the time or play limit. None of us pay, or have paid, and I'...

Casual Listener

Two of my friends and I use the free version of spotify. Except my account has a 10 hour limit per month or something, and can only listen to each song 5 times whereas my friends don't have the time ...

Peter__

Community Legend

30237 Views

31 replies

0 likes

  • 30237 Views
  • 31 replies
  • 0 likes