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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 407042 Views
  • 959 replies
  • 107 likes
  • Account
  • 407042 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176618 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176618 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100124 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100124 Views
  • 68 replies
  • 10 likes

Why did my music not play offline?

I upgraded to premium so that on a trip I could listen to my music offline, only the music that I already had on my laptop files played, all the music I had collected through spotify did not play. So I downgraded back to unlimited. Could someone help...

  • Regular
  • I upgraded to premium so that on a trip I could listen to my music offline, only the music that I already had on my laptop files played, all the music I had collected through spotify did not play. So...
  • Peter__
  • Community Legend
  • 748 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 748 Views
  • 2 replies
  • 0 likes

Solved!! Playlists gone missing

All of my playlists on my pc is gone. They are still on my phone though. Is there a way to get them back on the pc?

  • Casual Listener
  • All of my playlists on my pc is gone. They are still on my phone though. Is there a way to get them back on the pc?
  • Peter__
  • Community Legend
  • 697 Views
  • 17 replies
  • 0 likes
  • 697 Views
  • 17 replies
  • 0 likes

Payment problems

We are Americans posted in Germany. We do not have a German bank account, or German credit cards. I want to purchase Spotify services, but they will not take my American credit cards or Paypal account as payment. I do have a girocard that I use to pu...

  • Newbie
  • We are Americans posted in Germany.  We do not have a German bank account, or German credit cards.  I want to purchase Spotify services, but they will not take my American credit ...
  • Peter__
  • Community Legend
  • 334 Views
  • 2 replies
  • 0 likes
  • 334 Views
  • 2 replies
  • 0 likes

My starred songs from my playlist have disappeared.

My starred songs have disappeared! I already tried logging out and logging back in and it didn't work. I've already started starring more songs but I was wondering if I could get all the ones I already starred back. Thank you!!

  • Casual Listener
  • My starred songs have disappeared! I already tried logging out and logging back in and it didn't work. I've already started starring more songs but I was wondering if I could get all the ones I alrea...
  • Peter__
  • Community Legend
  • 305 Views
  • 2 replies
  • 0 likes
  • Account
  • 305 Views
  • 2 replies
  • 0 likes

Reset Device

Hi <br><br>I need to reset my device pls<br><br>- Henrylui911<br><br>Thanks

  • Casual Listener
  • Hi &lt;br&gt;&lt;br&gt;I need to reset my device pls&lt;br&gt;&lt;br&gt;- Henrylui911&lt;br&gt;&lt;br&gt;Thanks
  • Peter__
  • Community Legend
  • 251 Views
  • 2 replies
  • 0 likes
  • Unlimited
  • 251 Views
  • 2 replies
  • 0 likes

Could not change password

Due to the fact that Spotify is constantly on and I don't need to remember my password I often forget it. Today I wanted to log onto spotify on another phone and had forgotten my password. I tried changing it via the link you get in your email but af...

  • Newbie
  • Due to the fact that Spotify is constantly on and I don't need to remember my password I often forget it. Today I wanted to log onto spotify on another phone and had forgotten my password. I tried ch...
  • Peter__
  • Community Legend
  • 420 Views
  • 1 replies
  • 1 likes
  • 420 Views
  • 1 replies
  • 1 likes

Accessing spotify

I applied for the spotify premium on my iPhone 4S I recieved a email confirming my payment has gone through however I cannot access as it's telling me that I need online demand what does this mean I have intenet access already and reinstalled spotify...

  • Newbie
  • I applied for the spotify premium on my iPhone 4S I recieved a email confirming my payment has gone through however I cannot access as it's telling me that I need online demand what does this mean I ...
  • Peter__
  • Community Legend
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

No notification, No subscription.

I was not notfied that my 30 trial was up today and I don't appreciate a service that atleast doesn't ask its potential customers if they would like to subscribe to the service when the trial period is over. Not charge to my account is still pending....

  • Newbie
  • I was not notfied that my 30 trial was up today and I don't appreciate a service that atleast doesn't ask its potential customers if they would like to subscribe to the service when the trial period ...
  • user-removed
  • Not applicable
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Playlists are gone -- replaced with random playlists

Hi, Today when I fired up Spotify again all of my playlists were gone and were replaced with three random playlists with music I never even listened to (nor did I create those playlists). Was my account accessed by someone else? Also, can some of the...

  • Newbie
  • Hi,   Today when I fired up Spotify again all of my playlists were gone and were replaced with three random playlists with music I never even listened to (nor did I create those playlists). ...
  • user-removed
  • Not applicable
  • 201 Views
  • 1 replies
  • 0 likes
  • Security
  • 201 Views
  • 1 replies
  • 0 likes

Solved!! Payment Issue - Wrong Country

Hello, As of late, I have been living in the Netherlands, however for hte moment I'm living in Sweden. I decided to try out the premium service for free and I would like to pay with my Swedish card. So I changed my country to Sweden and clicked on tr...

  • Casual Listener
  • Hello,   As of late, I have been living in the Netherlands, however for hte moment I'm living in Sweden. I decided to try out the premium service for free and I would like to pay with my Swe...
  • user-removed
  • Not applicable
  • 321 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 321 Views
  • 3 replies
  • 0 likes

Solved!! Deleted a playlist but it's still exist, but I can't get it back with the other playlists

As the topic speech, I've deleted a playlist longtime ago, and since it got subscribers it still exist but I can't subscribe or get it as my playlist again, just saying "owe by you". I've tried to share it on facebook (the only option there is) but s...

  • Newbie
  • As the topic speech, I've deleted a playlist longtime ago, and since it got subscribers it still exist but I can't subscribe or get it as my playlist again, just saying "owe by you". I've tried to sh...
  • Liam
  • Community Legend
  • 413 Views
  • 1 replies
  • 0 likes
  • 413 Views
  • 1 replies
  • 0 likes

Premium service available on iOS but not on computer

I have signed up to the free trial for Spotify Premium, including entering my payment details. I can login and get premium through my iphone and ipad, but my computer still thinks that I am using the free (ads included) service. I have tried logging ...

  • Newbie
  • I have signed up to the free trial for Spotify Premium, including entering my payment details. I can login and get premium through my iphone and ipad, but my computer still thinks that I am using the...
  • Joe
  • Community Legend
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Unable to sign up for spotify premium

I have tried many times to upgrade to a spotify premium account but the service won't let me. after i put in my credit card information, i guet a page tha tonly says "Error in request", notthing else. this has bee happening for MONTHS. i even tried c...

  • Casual Listener
  • I have tried many times to upgrade to a spotify premium account but the service won't let me.  after i put in my credit card information, i guet a page tha tonly says "Error in request", no...
  • Joe
  • Community Legend
  • 480 Views
  • 2 replies
  • 0 likes
  • 480 Views
  • 2 replies
  • 0 likes

spotify account hacked/playlist deleted

my account has been hacked and all my playlist have been deleted. is there any way for me to get them back? please help me get back playlists: jakes playlist liked from radio skybus mjacket & similar thank you in advanced!!!

  • Newbie
  • my account has been hacked and all my playlist have been deleted. is there any way for me to get them back? please help me get back  playlists: jakes playlist liked from radio skybus m...
  • MichaelJerzak
  • Composer
  • 247 Views
  • 2 replies
  • 0 likes
  • Account
  • 247 Views
  • 2 replies
  • 0 likes

Premium

Hi there,My direct debit for my premium bounced because i didnt have any money in that account at the time so i am unable to use my account. Now i wanted to ask how i go about paying the premium manually or possibly get it debited again so i can get ...

  • Casual Listener
  • Hi there, My direct debit for my premium bounced because i didnt have any money in that account at the time so i am unable to use my account. Now i wanted to ask how i go about paying the premium ...
  • Joe
  • Community Legend
  • 486 Views
  • 7 replies
  • 0 likes
  • 486 Views
  • 7 replies
  • 0 likes

Spotify premium not working on my iphone 5

Suddenly my spotify premium acount stopped working. I cant play any tracks on mye iphone, though i got all my playlists! On the computor i can play like normal..it tells me to upgrade to premium on my phone, but im pretty sure im still paying! what i...

  • Newbie
  • Suddenly my spotify premium acount stopped working. I cant play any tracks on mye iphone, though i got all my playlists! On the computor i can play like normal..it tells me to upgrade to premium on m...
  • Libelle
  • Regular
  • 1911 Views
  • 7 replies
  • 0 likes
  • 1911 Views
  • 7 replies
  • 0 likes

Spotify keeps trying to send me a code generator on facebook but it is already connected

I'm connected to Spotify with my facebook account with no problems. But I keep getting a pop up on facebook about an unrecognized device from spotify and I click it's ok and to save the browser and it keeps happening. I even turned off the code gener...

  • Casual Listener
  • I'm connected to Spotify with my facebook account with no problems. But I keep getting a pop up on facebook about an unrecognized device from spotify and I click it's ok and to save the browser and i...
  • kjohn222
  • Casual Listener
  • 731 Views
  • 4 replies
  • 0 likes
  • Other
    Subscription
  • 731 Views
  • 4 replies
  • 0 likes

Forced to connect to facebook

I downloaded the spotify app for my mobile phone because I enjoyed the desktop app so much. However, the second I opened the app, it connected to my facebook and changed my display name and profile picture. I have family that follows me on spotify, a...

  • Casual Listener
  • I downloaded the spotify app for my mobile phone because I enjoyed the desktop app so much.  However, the second I opened the app, it connected to my facebook and changed my display name and pro...
  • tyler572
  • Casual Listener
  • 802 Views
  • 2 replies
  • 1 likes
  • 802 Views
  • 2 replies
  • 1 likes

Can't' change password as forgotten current one

Hi, i have forgotten my current password and I can't change it as it asks for it to upgrade my account. Anyone know how I can get a reminder of what it is? Thanks

  • Casual Listener
  • Hi, i have forgotten my current password and I can't change it as it asks for it to upgrade my account. Anyone know how I can get a reminder of what it is?   Thanks  
  • georgie78
  • Casual Listener
  • 875 Views
  • 4 replies
  • 0 likes
  • 875 Views
  • 4 replies
  • 0 likes

No kreditcard and can't set my paypal to get the money from my bankaccount.

Hello! I have the problem that i haven't KC and can't set my paypal account to get the money it self. I am from Austria. I want premium so badly but i have no idea how i can pay for it. Is there realy no other way? Cus no shop has giftcards for it he...

  • Casual Listener
  • Hello!   I have the problem that i haven't KC and can't set my paypal account to get the money it self. I am from Austria. I want premium so badly but i have no idea how i can pay for it. Is...
  • Matze-der-Wolf
  • Casual Listener
  • 234 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 234 Views
  • 2 replies
  • 0 likes