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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9261 Views
  • 3 replies
  • 9 likes
  • Security
  • 9261 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483892 Views
  • 979 replies
  • 111 likes
  • Account
  • 483892 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211415 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211415 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121147 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121147 Views
  • 72 replies
  • 12 likes

recover deleted list

A few minutes ago I have deleted mistakenly a list in my spotify called "variadet". There there were a lot of preferred songs!!!!! Anyone can help me to recover the deleted list please? My account is called "jessicamoll" Thanks!

  • Newbie
  • A few minutes ago I have deleted mistakenly a list in my spotify called "variadet". There there were a lot of preferred songs!!!!! 😞 Anyone can help me to recover the deleted list please...
  • Joe
  • Community Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 190 Views
  • 1 replies
  • 0 likes

Spotify is robbing me

I've just had Spotfy charge me for a subcription I did not take out. I have no idea why Spotify even has my credit card number. I have been unable to contact Spotify becuase their contact form is first, incredibly well hidden and second, doesn't work...

  • Casual Listener
  • I've just had Spotfy charge me for a subcription I did not take out.  I have no idea why Spotify even has my credit card number.  I have been unable to contact Spotify becuase their contact...
  • tim_glanton
  • Casual Listener
  • 558 Views
  • 2 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 558 Views
  • 2 replies
  • 0 likes

Solved!! Entered 2 Different Credit Card Numbers. . .

. . . because the first one didn't go through for whatever reason, entered the second Credit Card number info, that went thru, BUT, my confirmation email for my 60-day Free Trial for Premium had the information of the FIRST Credit Card. That is a lit...

  • Casual Listener
  • . . . because the first one didn't go through for whatever reason, entered the second Credit Card number info, that went thru, BUT, my confirmation email for my 60-day Free Trial for Premium had the ...
  • kalikasan79
  • Casual Listener
  • 380 Views
  • 2 replies
  • 0 likes
  • 380 Views
  • 2 replies
  • 0 likes

Premium account and playlists are gone

Hi there, A while ago, after updating Spotify, all my playlists and my premium account suddenly vanished.Ì checked the FAQ and the community for a solution, but nothing seemed to apply to my specific problem. My spotify is connected to facebook, and ...

  • Visitor
  • Hi there, A while ago, after updating Spotify, all my playlists and my premium account suddenly vanished. Ì checked the FAQ and the community for a solution, but nothing seemed to apply to my sp...
  • user-removed
  • Not applicable
  • 254 Views
  • 4 replies
  • 0 likes
  • 254 Views
  • 4 replies
  • 0 likes

Extra devices

Hi. I love my Spotify. No problems until we allowed the kids to log in on their devices. After the youngest started listening, my playlist was removed.
Is there an account for more than three ?? Please help!

  • Newbie
  • Hi. I love my Spotify. No problems until we allowed the kids to log in on their devices. After the youngest started listening, my playlist was removed.<br>Is there an account for more than thre...
  • Peter__
  • Community Legend
  • 292 Views
  • 1 replies
  • 0 likes
  • Account
  • 292 Views
  • 1 replies
  • 0 likes

HELP!!! I suddenly cannot login through my PC

I cannot login into my actual spotify to acess my music. I have changed my password about half a dozen times and still no luck! It's so frustrating!!!

  • Newbie
  • I cannot login into my actual spotify to acess my music. I have changed my password about half a dozen times and still no luck! It's so frustrating!!!
  • Peter__
  • Community Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Can I deactivate my email account from Spotify?

I wanted to change my email address on my Spotify account because the one currently linked I no longer have access to but it says it is already being used. I'm pretty sure that I haven't used the email I would like to used on another account so I thi...

  • Newbie
  • I wanted to change my email address on my Spotify account because the one currently linked I no longer have access to but it says it is already being used. I'm pretty sure that I haven't used the ema...
  • Peter__
  • Community Legend
  • 1128 Views
  • 3 replies
  • 0 likes
  • 1128 Views
  • 3 replies
  • 0 likes

Idk how to use Premium!

So annoying..I want to listen offline on my computer, but I can't find any topics or google help to show how exactly. Something about downloading but there is no switch for online or offlline? So I don't want to pay if it can' work...I don't know the...

  • Casual Listener
  • So annoying..I want to listen offline on my computer, but I can't find any topics or google help to show how exactly. Something about downloading but there is no switch for online or offlline? So I d...
  • Peter__
  • Community Legend
  • 390 Views
  • 5 replies
  • 0 likes
  • Premium
  • 390 Views
  • 5 replies
  • 0 likes

Beta Forum Access

I can't access the beta forums even though I'm a beta tester

  • Music Fan
  • I can't access the beta forums even though I'm a beta tester
  • Joe
  • Community Legend
  • 620 Views
  • 3 replies
  • 0 likes
  • Other
  • 620 Views
  • 3 replies
  • 0 likes

Music won't play on laptop. HELP!!

I downloaded Spotify on my laptop. All is good and music was playing. Then I downloaded app on my Android phone. Music played on my phone, no problem. When I went back to play songs on my laptop, not one song will play. I can add songs to my playlist...

  • Newbie
  • I downloaded Spotify on my laptop.  All is good and music was playing. Then I downloaded app on my Android phone. Music played on my phone, no problem.  When I went back to play songs ...
  • Joe
  • Community Legend
  • 907 Views
  • 2 replies
  • 0 likes
  • 907 Views
  • 2 replies
  • 0 likes

Spotify Premium 60-day free trial - problem

Hi. I am try to use todays offer for "free trial for 60 days". I connect my paypal account and got receipt with "Items bought: 60 day free trial (Spotify Premium)", but my account status is still "free" and ads is still visible. What I did wrong?

  • Newbie
  • Hi. I am try to use todays offer for "free trial for 60 days". I connect my paypal account and got receipt with "Items bought: 60 day free trial (Spotify Premium)", but my account status is still "fr...
  • Joe
  • Community Legend
  • 1303 Views
  • 1 replies
  • 0 likes
  • 1303 Views
  • 1 replies
  • 0 likes

Is there a way to activate the 60d free trial without credit card?

I was just wondering if that would be possible, since I do have Paypal, but I don't use credit card.

  • Newbie
  • I was just wondering if that would be possible, since I do have Paypal, but I don't use credit card.
  • Joe
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 204 Views
  • 1 replies
  • 0 likes

Premium Subscription?

Hi, I signed up for Spotify a couple of years ago when I was still living in The Netherlands. I am now living in the UK and decided to re-activate my Spotify subscription but as I am in another country I was forced to signup for a Premium subscriptio...

  • Newbie
  • Hi,   I signed up for Spotify a couple of years ago when I was still living in The Netherlands. I am now living in the UK and decided to re-activate my Spotify subscription but as I am in an...
  • Joe
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • Account
  • 157 Views
  • 1 replies
  • 0 likes

premium

I have a spotify account and it's not accepting my debit card information what do I do and it's not time to pay

  • Casual Listener
  • I have a spotify account and it's not accepting my debit card information what do I do and it's not time to pay
  • Greg
  • Roadie
  • 412 Views
  • 5 replies
  • 0 likes
  • Premium
  • 412 Views
  • 5 replies
  • 0 likes

signed up for 60 days free trial and got billed for AUD$11.99, trans ID: 27076164EG8308905.

Also, there was a message that flashed up saying that "this product is not available", or something like that. My question for the Spotify account support team is this: What happened? Does this mean that you are already starting to charge me on Spoti...

  • Newbie
  • Also, there was a message that flashed up saying that "this product is not available", or something like that.   My question for the Spotify account support team is this:  What happened...
  • Joe
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

[Tutorial] How to Disconnect Spotify from Facebook

I have deactivate my Facebook account and need to disconnect it from my Spotify. Everytime I log in to Spotify my Facebook reactivates.

  • Newbie
  • I have deactivate my Facebook account and need to disconnect it from my Spotify. Everytime I log in to Spotify my Facebook reactivates.
  • Joe
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

I keep getting AFRO MAN album when listen to the classical station.... HACK???

Hello All... I have an irriating issue. For about 4 months now when I'm listening to the classical station - I am getting an ablum from AFRO MAN. I keep clicking thumbs down BUT it still comes back!!!! I don't appreicate this especially when its not ...

  • Casual Listener
  • Hello All...   I have an irriating issue.  For about 4 months now when I'm listening to the classical station  - I am getting an ablum from AFRO MAN.  I keep clicking thumbs d...
  • AHA1211
  • Casual Listener
  • 213 Views
  • 2 replies
  • 0 likes
  • Free
    Other
    Subscription
  • 213 Views
  • 2 replies
  • 0 likes

Solved!! Payments

After free thirty day trial I am tied I into paying every month or can I cancel at any time with no hassle can anyone help E

  • Casual Listener
  • After free thirty day trial I am tied I into paying every month or can I cancel at any time with no hassle can anyone help E
  • Sharonferris195
  • Casual Listener
  • 381 Views
  • 4 replies
  • 0 likes
  • 381 Views
  • 4 replies
  • 0 likes

Being charged twice for 8 months!

Here is the statement I made to customer service:
I only have one account! But I have been charged double now for 8 months!!!! 10/292012 - 4/29/2013 the extra charge was $9.99 after that I was charged 2 different amounts every month $9.99 and $10.83 -...

  • Newbie
  • Here is the statement I made to customer service:<br>I only have one account! But I have been charged double now for 8 months!!!! 10/292012 - 4/29/2013 the extra charge was $9.99 after that I w...
  • Peter__
  • Community Legend
  • 189 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 189 Views
  • 2 replies
  • 0 likes

Login problems after disconnect from Facebook - cant login

Hi, I'm a premium user (ID 116785914) I've disconnected my spotify-account (because of sonos-troubles..) .. but now I can't login back to my spotify account. My ID is not recognized as username.... But as far as I know I don't have a username, since ...

  • Casual Listener
  • Hi,   I'm a premium user (ID 116785914) I've disconnected my spotify-account (because of sonos-troubles..) .. but now I can't login back to my spotify account. My ID is not recogniz...
  • Peter__
  • Community Legend
  • 701 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
  • 701 Views
  • 7 replies
  • 0 likes