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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Jai_22
  • Casual Listener
  • 239831 Views
  • 388 replies
  • 24 likes
  • Account
    Free
  • 239831 Views
  • 388 replies
  • 24 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12657 Views
  • 6 replies
  • 11 likes
  • Security
  • 12657 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • slothinaloft
  • Newbie
  • 527212 Views
  • 988 replies
  • 113 likes
  • Account
  • 527212 Views
  • 988 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127689 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127689 Views
  • 74 replies
  • 12 likes

help

I deleted my playlist (yo) 850 songs... please help.    Cheers

  • Newbie
  • I deleted my playlist (yo) 850 songs... please help.    Cheers
  • Peter__
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Account being used by friend.

Could someone log all devices out of my account? Driving me crazy!

  • Casual Listener
  • Could someone log all devices out of my account? Driving me crazy!
  • smasha
  • Casual Listener
  • 228 Views
  • 2 replies
  • 0 likes
  • 228 Views
  • 2 replies
  • 0 likes

Alle playlisten gelöscht

Hi, ich habe das Problem, dass bei mir alle playlists gelöscht wurden. Ich hatte mich immer nur über facebook eingelogt und keinen account direkt bei spotify. die Playlists über die account page wiederherzustellen funktioniert nicht wahrscheinlich de...

  • Casual Listener
  • Hi,   ich habe das Problem, dass bei mir alle playlists gelöscht wurden. Ich hatte mich immer nur über facebook eingelogt und keinen account direkt bei spotify. die Playlists über die accoun...
  • Razzmatazz
  • Casual Listener
  • 604 Views
  • 6 replies
  • 0 likes
  • Account
  • 604 Views
  • 6 replies
  • 0 likes

can't upgrade to premium

Hello I am trying to upgrade my unlimited account to a premium one but the page just says 'this feature is currently unavailable, try again later'. I have tried a few times and have got this message. Any ideas? Thanks Sally

  • Regular
  • Hello I am trying to upgrade my unlimited account to a premium one but the page just says 'this feature is currently unavailable, try again later'. I have tried a few times and have got this mess...
  • Greg
  • Roadie
  • 728 Views
  • 10 replies
  • 0 likes
  • Account
  • 728 Views
  • 10 replies
  • 0 likes

Solved!! New premium account not recognized on mobile phone

I recently purchased Premium because a friend has it and it's great, but when I log in on my phone it says I have the free version. I've reinstalled it and deleted saved data but it still won't work. My account is fine on the PC. Any help would be gr...

  • Casual Listener
  • I recently purchased Premium because a friend has it and it's great, but when I log in on my phone it says I have the free version. I've reinstalled it and deleted saved data but it still won't work....
  • Joe
  • Community Legend
  • 894 Views
  • 7 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 894 Views
  • 7 replies
  • 0 likes

Lost my premium before time!

I just stopped my subscription for premium since my phone provider has it as a part of my deal for the next year. When I stopped my subscription it said that it would last until the 12th November (and at that time I could contact my dealer to redeem ...

  • Newbie
  • I just stopped my subscription for premium since my phone provider has it as a part of my deal for the next year. When I stopped my subscription it said that it would last until the 12th November (an...
  • Joe
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Not receiving password reset email

I forgot my password and every time i click on the forgot password option on the site it doesn't doesn't send the reset email to my acc can a admin please send me one ? really frustrated

  • Casual Listener
  • I forgot my password and every time i click on the forgot password option on the site it doesn't doesn't send the reset email to my acc can a admin please send me one ? reall...
  • sheila227
  • Casual Listener
  • 617 Views
  • 7 replies
  • 0 likes
  • 617 Views
  • 7 replies
  • 0 likes

Solved!! Account charged wrong on Spotify Premium (more than once)

I usually don't check my Visa, but I did it today and noticed that Spotify is taking way too much from my Visa account.I'm using a monthly spotify subscription but noticed payments of: 05-08-2013 06-08-2013 SPOTIFY SPOTIFY PREMIULONDON - GB4891 08XX ...

  • Regular
  • I usually don't check my Visa, but I did it today and noticed that Spotify is taking way too much from my Visa account. I'm using a monthly spotify subscription but noticed payments of:  05-08...
  • Joe
  • Community Legend
  • 2152 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 2152 Views
  • 6 replies
  • 0 likes

Deactivating facebook account, but want to keep my Spotify Premium account.

I would like to deactivate my Facebook account. The only thing stopping me is the fact that I will not be able to log into my Spotify premium account. Please let me know what I can do to be able to still access my Spotify account without having to go...

  • Newbie
  • I would like to deactivate my Facebook account.  The only thing stopping me is the fact that I will not be able to log into my Spotify premium account.  Please let me know what I can do to ...
  • Joe
  • Community Legend
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

delete account

Hi I'd like to delete my account before I have to pay. I don't wish to continue using spotify so I want to delete my account but I don't know how to do it please help?

  • Newbie
  • Hi I'd like to delete my account before I have to pay. I don't wish to continue using spotify so I want to delete my account but I don't know how to do it please help?
  • Sam
  • Spotify
  • 283 Views
  • 2 replies
  • 0 likes
  • 283 Views
  • 2 replies
  • 0 likes

Will you delete my account, please?

Since October 27 I contacted Spotify three times and asked to have my account deleted. Nothing happened except auto-replies. Please delete my account. P.S.: Yes, I went the recommended way through the contact form.

  • Visitor
  • Since October 27 I contacted Spotify three times and asked to have my account deleted. Nothing happened except auto-replies. Please delete my account.   P.S.: Yes, I went the recommended way...
  • Sam
  • Spotify
  • 261 Views
  • 2 replies
  • 0 likes
  • Account
  • 261 Views
  • 2 replies
  • 0 likes

Solved!! Logging in with my spotify account

When I try to log in via my spotify account it just keeps saying that my password or account name is incorrect, but it isn't or else I wouldn't be able to log in online. What should I do?

  • Casual Listener
  • When I try to log in via my spotify account it just keeps saying that my password or account name is incorrect, but it isn't or else I wouldn't be able to log in online. What should I do?
  • Joe
  • Community Legend
  • 1025 Views
  • 11 replies
  • 0 likes
  • 1025 Views
  • 11 replies
  • 0 likes

account compromised Cs doesn't reply.

Hello, I submitted a support ticket to Spotify about 2 weeks ago now. Spotify username: sena123, Case #: 01000183 regarding the fact that my account was compromised, email address and password are both changed For almost 2 weeks I’m paying for a serv...

  • Casual Listener
  • Hello,   I submitted a support ticket to Spotify about 2 weeks ago now. Spotify username: sena123, Case #: 01000183 regarding the fact that my account was compromised, email address and pass...
  • venom157
  • Casual Listener
  • 373 Views
  • 5 replies
  • 0 likes
  • 373 Views
  • 5 replies
  • 0 likes

Gift card not working

I tried activating my spotify gift card i just bought online, but it gives me an error saying the code is invalid

  • Newbie
  • I tried activating my spotify gift card i just bought online, but it gives me an error saying the code is invalid
  • Sam
  • Spotify
  • 315 Views
  • 1 replies
  • 0 likes
  • Unlimited
  • 315 Views
  • 1 replies
  • 0 likes

Solved!! NUS Student Discount

I'm trying to buy this but it keeps saying it's currently unavialbale...... been over 24 hours now....

  • Casual Listener
  • I'm trying to buy this but it keeps saying it's currently unavialbale...... been over 24 hours now....
  • user-removed
  • Not applicable
  • 668 Views
  • 7 replies
  • 0 likes
  • 668 Views
  • 7 replies
  • 0 likes

Unlimited doesnt work

What the **bleep**?, I bought unlimited again about 2 weeks ago, and when i changed my fb password, my unlimited doesnt work, but you have charged the price of unlimited from my bank account? So could you fix this **bleep**ing problem, im pissed off ...

  • Newbie
  • What the **bleep**?, I bought unlimited again about 2 weeks ago, and when i changed my fb password, my unlimited doesnt work, but you have charged the price of unlimited from my bank account? So coul...
  • Adam
  • Roadie
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

My account hacked

My Spotify premium account has been hacked and the mail and password has been changed. I can see the new email that they have changed to, and its not mine. Please help, I have contacted your support in diffrent ways but havent got any response from y...

  • Casual Listener
  • My Spotify premium account has been hacked and the mail and password has been changed. I can see the new email that they have changed to, and its not mine.    Please help, I have c...
  • Adam
  • Roadie
  • 363 Views
  • 3 replies
  • 0 likes
  • 363 Views
  • 3 replies
  • 0 likes

Creating a spotify "music library" with artist and records only

Ofcourse we have playlist, which is a fine selection of once music choice, but too many lists doesn't give the best view, beinig able too search tru your own library as if you go true your classic cd-tower would be great. So, just an option to build ...

  • Newbie
  • Ofcourse we have playlist, which is a fine selection of once music choice, but too many lists doesn't give the best view, beinig able too search tru your own library as if you go true your classic c...
  • Adam
  • Roadie
  • 300 Views
  • 1 replies
  • 0 likes
  • Other
  • 300 Views
  • 1 replies
  • 0 likes

Unidays

Hi, I am trying to activate a Unidays voucher on my Spotfiy account, when I went to do this it seemed to log me into an older account (think it might have been associated with my facebook account) So now when I try to redeem the voucher on the spotif...

  • Newbie
  • Hi, I am trying to activate a Unidays voucher on my Spotfiy account, when I went to do this it seemed to log me into an older account (think it might have been associated with my facebook account) So...
  • Adam
  • Roadie
  • 805 Views
  • 1 replies
  • 0 likes
  • Account
  • 805 Views
  • 1 replies
  • 0 likes