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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • snickerdoc
  • Newbie
  • 195343 Views
  • 719 replies
  • 63 likes
  • Account
  • 195343 Views
  • 719 replies
  • 63 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1101180 Views
  • 118 replies
  • 106 likes
  • Account
  • 1101180 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 54721 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 54721 Views
  • 58 replies
  • 8 likes

My Release Radar Does Not Update

Hello, It's been two weeks my release radar doesnt update. When I check the date on my phone, it shows the current date but the songs are still same just like two weeks ago. Any ideas how to fix it? Thanks in advance! PlanFamily PremiumCountry Indone...

  • Visitor
  • Hello, It's been two weeks my release radar doesnt update. When I check the date on my phone, it shows the current date but the songs are still same just like two weeks ago. Any ideas how to fix it? ...
  • osornios
  • Spotify Star
  • 1415 Views
  • 1 replies
  • 0 likes
  • Other
  • 1415 Views
  • 1 replies
  • 0 likes

Username and Account details changed?

CountryUK DeviceBrowser (Chrome)Operating SystemWin10 My Question or IssueI hit a block trying to log in the webplayer with my usual username / password. Upon resetting my password using my e-mail address and checking my account details, Username, Co...

  • Visitor
  •   Country UK  Device Browser (Chrome) Operating System Win10       My Question or Issue I hit a block trying to log in the webplayer with my usual username / pass...
  • osornios
  • Spotify Star
  • 379 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 379 Views
  • 1 replies
  • 0 likes

Strange Username when creating spotify account

PlanPremiumCountry France My Question or IssueI just created a new Spotify account and when asked for username i entred alt0134Priest (which is my nickname) but when logging into my account is see that my actual username is : 08yqycg2iohmg8yr24wqh3me...

  • Newbie
  • Plan Premium Country  France   My Question or Issue I just created a new Spotify account and when asked for username i entred alt0134Priest (which is my nickname) but when logging int...
  • Billy-J
  • Spotify Star
  • 319 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 319 Views
  • 1 replies
  • 0 likes

Account disappeared

PlanFreeCountry USADeviceWindows 10Samsung Galaxy Tab AOperating System(Windows 10, Android) My Question or Issue Opened my desktop app and tried to login to my account but the password didn't work. Reset password revealed that my email/username is n...

  • Newbie
  • Plan Free Country  USA Device Windows 10 Samsung Galaxy Tab A Operating System (Windows 10, Android)   My Question or Issue   Opened my desktop app and tried to login to my...
  • Loxer
  • Spotify Star
  • 95 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 95 Views
  • 1 replies
  • 0 likes

Account hacked, changed email

PlanPremiumCountry Hungary Operating SystemAndroid Oreo, Windows 10 My Question or Issue So my account just got hacked. I just got an email, saying that my email address has changed, and hurray, what do you know I did not even know about it. I can't ...

  • Casual Listener
  • Plan Premium Country  Hungary  Operating System Android Oreo, Windows 10   My Question or Issue  So my account just got hacked. I just got an email, saying that my em...
  • Maxim
  • Spotify Star
  • 1050 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 1050 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song jumps to another every time after x time

It feels that another user uses my account simultaneously. After a random time listening to a song it jumps to another. I've logged out everywhere, changed my password and logged in again, but the problem isn't solved yet. The problem is here for aro...

  • Casual Listener
  • It feels that another user uses my account simultaneously. After a random time listening to a song it jumps to another. I've logged out everywhere, changed my password and logged in again, but t...
  • GielC
  • Casual Listener
  • 307 Views
  • 5 replies
  • 0 likes
  • Other
  • 307 Views
  • 5 replies
  • 0 likes

Superuser Contribution I can't change my country OR my email address...

I had the message pop up today that I can't listen to music abroad for more than 14 days, new money making policy I get it, but when I go to change my location because I moved here (Japan) in the last year, the only location options available are the...

  • Visitor
  • I had the message pop up today that I can't listen to music abroad for more than 14 days, new money making policy I get it, but when I go to change my location because I moved here (Japan) in the las...
  • Guido
  • Spotify Legend
  • 160 Views
  • 1 replies
  • 1 likes
  • Account
  • 160 Views
  • 1 replies
  • 1 likes

Trying to log into my account and it is saying I’m offline check connection

im Trying to log into my account it’s saying offline check connection I’ve also tried login in Facebook and keeps saying login failed PlanPremiumCountry Australia DeviceiPhone 8plus Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question ...

  • Newbie
  • im Trying to log into my account it’s saying offline check connection I’ve also tried login in Facebook and keeps saying login failed  Plan Premium Country  Australia  Device iPh...
  • Jose_M
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • Login
  • 160 Views
  • 1 replies
  • 0 likes

Don’t recognize recently played music

Hi, all. Can’t find any way to contact Spotify (without any social accounts), so must try here. My Recently Played music is packed with hip-hop and meditation-type music, stuff I rarely (once every 3. year?) listen to. So is my Heavy Rotation; Sounds...

  • Casual Listener
  •   Hi, all.   Can’t find any way to contact Spotify (without any social accounts), so must try here.   My Recently Played music is packed with hip-hop and meditation-type music, st...
  • espenandre
  • Casual Listener
  • 3992 Views
  • 9 replies
  • 3 likes
  • Account
    Premium
    Security
  • 3992 Views
  • 9 replies
  • 3 likes

Solved!!Superuser Contribution Problem with my Facebook account which is connected to two profiles

PlanFree and PremiumCountry SlovakiaDevicePC and iPhoneOperating SystemiOS 10 and Windows 10 My Question or Issue Hello,I created a small mess with my accounts. Some time ago I started with Spotify (connected the Facebook account) And then because of...

  • Casual Listener
  • Plan Free and Premium Country  Slovakia Device PC and iPhone Operating System iOS 10 and Windows 10   My Question or Issue  Hello, I created a small mess with my accounts.&n...
  • Peter
  • Spotify Legend
  • 245 Views
  • 6 replies
  • 0 likes
  • Account
  • 245 Views
  • 6 replies
  • 0 likes

Forgot my password and don't have access to email

PlanPremium FamilyCountryUSA DeviceLogged in on iPhone SE and am trying to log in on PCOperating SystemIOS 12 and Windows 10 My Question or Issue Just like the title states I am logged in to my phone but have forgotten my password and do not have acc...

  • Casual Listener
  • Plan Premium Family Country USA  Device Logged in on iPhone SE and am trying to log in on PC Operating System IOS 12 and Windows 10   My Question or Issue  Just like the titl...
  • nolanplayz
  • Casual Listener
  • 3149 Views
  • 1 replies
  • 1 likes
  • Login
  • 3149 Views
  • 1 replies
  • 1 likes

Premium account log in problems

PlanPremiumCountryUSA Device(iPhone 8Operating SystemiOS 10 My Question or IssueSo, i signed up for the 3 month premium account via an email i received. Problem is i already had an account through FB under a different email. When i went to re- downlo...

  • Newbie
  • Plan Premium Country USA   Device (iPhone 8 Operating System iOS 10     My Question or Issue So, i signed up for the 3 month premium account via an email i received. Probl...
  • Jose_M
  • Spotify Star
  • 145 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Premium
  • 145 Views
  • 1 replies
  • 1 likes

Login problem/forgott email

Hey guys,I have got a serious problem and I thought maybe someone could help. I forgot the E-mail of my Spotify account.. or maybe I wrote something wrong while I created the account... So you probably advice me now to use the way over computer -> Sp...

  • Casual Listener
  • Hey guys, I have got a serious problem and I thought maybe someone could help. I forgot the E-mail of my Spotify account.. or maybe I wrote something wrong while I created the account... So you prob...
  • Jose_M
  • Spotify Star
  • 324 Views
  • 3 replies
  • 1 likes
  • Account
    Login
    Premium
    Subscription
  • 324 Views
  • 3 replies
  • 1 likes

App keeps logging me out

PlanPremiumCountryUSA DeviceS8+Operating SystemAndroid 8.0.0 I started listening this afternoon and about 10 mins later, the app stopped playing music. It kicked me out and asked me to log back in. I tried and it said that my password was incorrect. ...

  • Casual Listener
  • Plan Premium Country USA  Device S8+ Operating System Android 8.0.0   I started listening this afternoon and about 10 mins later, the app stopped playing music. It kicked me out an...
  • Tekker
  • Casual Listener
  • 2396 Views
  • 7 replies
  • 1 likes
  • Login
  • 2396 Views
  • 7 replies
  • 1 likes

Switch from Facebook login to email login

HelloI have spotify user created using Facebook login. I would like to know if possible to close it, and then use same email address for email user login Thanks

  • Newbie
  • Hello I have spotify user created using Facebook login. I would like to know if possible to close it, and then use same email address for email user login   Thanks 
  • kejt_
  • Community Legend
  • 4191 Views
  • 1 replies
  • 0 likes
  • Account
  • 4191 Views
  • 1 replies
  • 0 likes

Someone is trying to hack my account.

PlanPremiumCountry USADeviceLG ThinQOperating SystemAndroid My Question or Issue I'm constantly getting emails suggesting I should change my password because Spotify suspects someone is trying to access my account. I have received this email 5 times ...

  • Newbie
  • Plan Premium Country  USA Device LG ThinQ Operating System Android   My Question or Issue  I'm constantly getting emails suggesting I should change my password because Spotif...
  • Kwenchana
  • Regular
  • 1753 Views
  • 2 replies
  • 1 likes
  • Account
    Security
  • 1753 Views
  • 2 replies
  • 1 likes

Subscribed randomly to 'Drake'

Hi, please help! I randomly got subscribed to playlists containing songs from DRAKE. I dont even listen to hip hop! about 7 of his songs played automatically when I was not even using Spotify! I changed my password, but I have seen, that I am not the...

  • Casual Listener
  • Hi, please help! I randomly got subscribed to playlists containing songs from DRAKE. I dont even listen to hip hop! about 7 of his songs played automatically when I was not even using Spotify! I...
  • Jᴀᴄᴋ
  • Roadie
  • 240 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 240 Views
  • 1 replies
  • 0 likes

Account compromised - anyone else affected? Can't change my e-mail

PlanPremiumCountry US Was listening to Spotify on my laptop when it suddenly said it was playing on a Galaxy S7 Edge. I don't own that device, so I immediately became suspicious. Started the whole password reset process and I noticed that the phone n...

  • Gig Goer
  • Plan Premium Country  US   Was listening to Spotify on my laptop when it suddenly said it was playing on a Galaxy S7 Edge.  I don't own that device, so I immediately became suspic...
  • Andehh
  • Music Fan
  • 2682 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 2682 Views
  • 3 replies
  • 0 likes

Son has saved his playlists under my name?

My teenage son has saved all his playlists under my name in our family premium account as he did not originally accept the invitation to join from his email. This means I often cannot access my playlists as he is listening via his iPhone 8. Can playl...

  • Newbie
  • My teenage son has saved all his playlists under my name in our family premium account as he did not originally accept the invitation to join from his email. This means I often cannot access my playl...
  • Jose_M
  • Spotify Star
  • 100 Views
  • 1 replies
  • 1 likes
  • Premium
  • 100 Views
  • 1 replies
  • 1 likes

Disconnect from Facebook with a Family account

Hi,I and my wife have a family account.Origianlly I created this acocunt using FB. I know want to disconnect from FB but haven't found any solution for that yet. Only option I see is to create a new account and manually transfer all my playlists.But ...

  • Casual Listener
  • Hi, I and my wife have a family account. Origianlly I created this acocunt using FB. I know want to disconnect from FB but haven't found any solution for that yet. Only option I see is to create a ...
  • Jose_M
  • Spotify Star
  • 246 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 246 Views
  • 3 replies
  • 0 likes