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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83090 Views

29 replies

0 likes

  • 83090 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

103893 Views

10 replies

3 likes

Account
Login
  • 103893 Views
  • 10 replies
  • 3 likes

Solved!! Stolen / Lost Account

real spotify username: curridorcristianPlanPremium (family)CountryItalyMy Question or Issue:Today I was listening to music with my phone while doing some stuff on my PC and suddenly spotify stopped working so I look on the phone and it logged-out wit...

Casual Listener

real spotify username: curridorcristian Plan Premium (family) Country Italy My Question or Issue: Today I was listening to music with my phone while doing some stuff on my PC and suddenly spoti...

Noah

Spotify Star

3059 Views

5 replies

0 likes

Account
Login
  • 3059 Views
  • 5 replies
  • 0 likes

Cache Username

Hello,I have been using a new account recently, and today I logged out by mistake. I don't remember at all which email I've used for this account, and so I am unable to log in.I tried several different emails, but I simply can't find it.I saw a post ...

Visitor

Hello, I have been using a new account recently, and today I logged out by mistake. I don't remember at all which email I've used for this account, and so I am unable to log in. I tried several dif...

Emilia_8

Community Legend

1470 Views

1 replies

0 likes

Account
Login
  • 1470 Views
  • 1 replies
  • 0 likes

Issue adding member

Hi, I have tried to join my husband (username: aggcalan6) to my family account but we got a message to explain we are not living in the same place. We have recently moved from Ireland to Slovakia and I have updated payment method and country in my ad...

Casual Listener

Hi,  I have tried to join my husband (username: aggcalan6) to my family account but we got a message to explain we are not living in the same place.  We have recently moved from Ireland t...

OneByBoo

Roadie

644 Views

3 replies

0 likes

Premium
  • 644 Views
  • 3 replies
  • 0 likes

Can't change username or profile pic

Hi There:I am on a premium plan.I want to change my username and profile pic.iphone xs mac.I have tried all the directions for changing profile pic and username both on desktop and mobile app....When I go to view profile there is no option to edit. A...

Visitor

Hi There: I am on a premium plan. I want to change my username and profile pic. iphone xs mac. I have tried all the directions for changing profile pic and username both on desktop and mobile app...

OneByBoo

Roadie

591 Views

1 replies

0 likes

Account
  • 591 Views
  • 1 replies
  • 0 likes

Unable to update payment information

PlanPremium FamilyCountryUSA My Question or IssueThe credit card that's currently attached to my account is going to be cancelled soon, however I can't update with a new one. I've tried multiple different times with different cards. The card I will b...

Casual Listener

Plan Premium Family Country USA   My Question or Issue The credit card that's currently attached to my account is going to be cancelled soon, however I can't update with a new one.  I...

OneByBoo

Roadie

1010 Views

3 replies

0 likes

Account
Subscription
  • 1010 Views
  • 3 replies
  • 0 likes

Display Name

Can you change that username and if you can, how?

Casual Listener

Can you change that username and if you can, how?

Emilia_8

Community Legend

623 Views

4 replies

0 likes

Account
  • 623 Views
  • 4 replies
  • 0 likes

How can i move my playlists from one user to a new one?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

636 Views

1 replies

0 likes

Account
  • 636 Views
  • 1 replies
  • 0 likes

Can't log in

My other account session was closed, I did not do that and now I cannot log in again. I wanted to reset my password and they don't send me the email either, I don't know what to do, I need help the account is: guadaxluz

Visitor

My other account session was closed, I did not do that and now I cannot log in again. I wanted to reset my password and they don't send me the email either, I don't know what to do, I need help 😞 t...

Billy-J

Spotify Star

537 Views

1 replies

0 likes

Account
Login
Security
  • 537 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Premium Family Anmeldung nicht möglich

Hallo,vor kurzem habe ich meinen Account auf Family umgestellt und die Einladungen versendet. Leider kann sich kein Familienmitglied anmelden. Egal ob über Handy oder Tablett oder Laptop.Da keines meiner Familienmitglieder einen Spotify-Account hatte...

Casual Listener

Hallo, vor kurzem habe ich meinen Account auf Family umgestellt und die Einladungen versendet. Leider kann sich kein Familienmitglied anmelden. Egal ob über Handy oder Tablett oder Laptop. Da keine...

ChrisU1969

Visitor

2634 Views

5 replies

0 likes

Login
Premium
  • 2634 Views
  • 5 replies
  • 0 likes

Superuser Contribution [All Platforms][Subscription] Lyrics

Problems with the lyrics:Some songs don't have lyrics Some songs don't have time-synced lyrics"Behind the lyrics" feature isn't good. I get why it would be, but sometimes I just want to see the lyrics. Maybe you can add a button where you can alterna...

Newbie

Problems with the lyrics: Some songs don't have lyrics  Some songs don't have time-synced lyrics "Behind the lyrics" feature isn't good. I get why it would be, but sometimes I just want to s...

Peter

Spotify Legend

871 Views

1 replies

4 likes

All Platforms
Subscription
  • 871 Views
  • 1 replies
  • 4 likes

Suspicious Activity

My account was hacked. I haven't logged in for some time. Spotify may have lost a customer as when I attempted to log in, I couldn't. I then reset my password and used the sign out everywhere function. PlanFree now but premium before April.CountrySou...

Visitor

My account was hacked. I haven't logged in for some time. Spotify may have lost a customer as when I attempted to log in, I couldn't. I then reset my password and used the sign out everywhere functio...

OneByBoo

Roadie

536 Views

1 replies

0 likes

Account
Security
  • 536 Views
  • 1 replies
  • 0 likes

My account was hacked..

My account was hacked today and it was logged in from Ukraine. I'm in UK. I immediately changed my password and contacted customer support. The customer support executive said it was my fault and I might have shared my playlists. How is this my fault...

Visitor

My account was hacked today and it was logged in from Ukraine. I'm in UK. I immediately changed my password and contacted customer support.    The customer support executive said it was m...

OneByBoo

Roadie

597 Views

1 replies

0 likes

Account
  • 597 Views
  • 1 replies
  • 0 likes

Solved!! Scared and Afraid

Someone accessed my account. Spotify gave me a heads up. The perpetrators didn’t listen to music or screw with my playlist. Whatever diabolical deeds they were up too I know not but the incursion into my privacy has left me shaken.

Music Fan

Someone accessed my account. Spotify gave me a heads up. The perpetrators didn’t listen to music or screw with my playlist. Whatever diabolical deeds they were up too I know not but the incursion int...

EthanS1

Community Legend

853 Views

2 replies

0 likes

Account
Security
  • 853 Views
  • 2 replies
  • 0 likes

My spotify.me top artist hasn't changed in close to 2 years

My Question or IssueMy spotify.me lifetime most listened to artist hasn't changed in almost 2 years even though i never listen to them anymore. Also on spotify wrapped 2019 my artist of the decade was different than my spotify.me lifetime artist so i...

Casual Listener

My Question or Issue My spotify.me lifetime most listened to artist hasn't changed in almost 2 years even though i never listen to them anymore. Also on spotify wrapped 2019 my artist of the decade ...

775 Views

0 replies

2 likes

Account
Other
  • 775 Views
  • 0 replies
  • 2 likes

Account Stolen

PlanPremiumCountryUSA/ItalyDeviceiPhone 8+Operating SystemiOS 13My Question or IssueTo Whom It May Concern, My Spotify Account: wwilson94, has been taken over. I noticed it last night when I was playing music and it was randomly changing. I was able ...

Visitor

Plan Premium Country USA/Italy Device iPhone 8+ Operating System iOS 13 My Question or Issue To Whom It May Concern,   My Spotify Account: wwilson94, has been taken over. I noticed it...

Emilia_8

Community Legend

800 Views

1 replies

0 likes

Account
Security
  • 800 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ripristino Profilo Artista

Piano Premium. Nazione Italia. Ho associato un profilo artista al mio profilo privato. Vorrei resettare ovvero eliminare il profilo artista con tutti i contenuti e riaprirlo da capo. Come potrei procedere? Grazie per il vostro tempo.

Casual Listener

Piano Premium. Nazione Italia. Ho associato un profilo artista al mio profilo privato. Vorrei resettare ovvero eliminare il profilo artista con tutti i contenuti e riaprirlo da capo. Come potrei proc...

lrsp

Casual Listener

704 Views

2 replies

0 likes

Account
  • 704 Views
  • 2 replies
  • 0 likes

Changing country problem

PlanPremiumCountryPhilippines My Question or IssueI created a Spotify account 6 month age when I was in USA using an US credit card. And now I'm back to Philippines and I want to change my payment method to my PayPal in Philippines or a my own credit...

Casual Listener

Plan Premium Country Philippines   My Question or Issue I created a Spotify account 6 month age when I was in USA using an US credit card. And now I'm back to Philippines and I want t...

Emilia_8

Community Legend

633 Views

1 replies

0 likes

Account
Subscription
  • 633 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant access account

Hi, My old account which was connected via Facebook doesnt work anymore. There is no way I can reset my password. Even with the connection removed via Facebook, it keeps saying that it already exists. I know created a new account with my work email, ...

Casual Listener

Hi,   My old account which was connected via Facebook doesnt work anymore. There is no way I can reset my password. Even with the connection removed via Facebook, it keeps saying that it alrea...

Ivan

Spotify Legend

890 Views

4 replies

0 likes

Account
Login
Other
  • 890 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Help with spotify charge

PlanFreeCountryPhilippinesMy Question or IssueI was wondering if there is a way to either cancel or check what Spotify account is on my card? Cause I saw that on my statement that I was being charged every month even though I'm not using spotify anym...

Casual Listener

Plan Free Country Philippines My Question or Issue I was wondering if there is a way to either cancel or check what Spotify account is on my card? Cause I saw that on my statement that I was b...

Ivan

Spotify Legend

864 Views

3 replies

0 likes

Account
  • 864 Views
  • 3 replies
  • 0 likes

Display name changed?

I recently noticed my display name/username on spotify has changed to a bunch of letters/numbers, and my profile picture has been removed. I have no idea why this happened and would like some help getting it back to normal please

Casual Listener

I recently noticed my display name/username on spotify has changed to a bunch of letters/numbers, and my profile picture has been removed. I have no idea why this happened and would like some help ge...

OneByBoo

Roadie

2051 Views

6 replies

1 likes

Account
  • 2051 Views
  • 6 replies
  • 1 likes