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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 171 Views
  • 0 replies
  • 5 likes
  • Security
  • 171 Views
  • 0 replies
  • 5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • CeliMaga
  • Casual Listener
  • 434050 Views
  • 967 replies
  • 108 likes
  • Account
  • 434050 Views
  • 967 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1192608 Views
  • 119 replies
  • 116 likes
  • Account
  • 1192608 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 105967 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 105967 Views
  • 70 replies
  • 11 likes

My friend's spotify is not playing anymore and password reset email is not arriving

She has Premium Plan in Germany.Service stopped working.Known User ID and email but password reset emails are not arriving.Service stopped working on Amazon Echo and Android phone.Send password reset emails NOW or she will cancel this service and req...

  • Casual Listener
  • She has Premium Plan in Germany. Service stopped working. Known User ID and email but password reset emails are not arriving. Service stopped working on Amazon Echo and Android phone. Send passwo...
  • Luan
  • Spotify Star
  • 475 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 475 Views
  • 5 replies
  • 0 likes

Solved!! Pay for Spotify Family for a year upfront

Is it possible to pay for Spotify Family upfront for a whole year, the same way it is for premium?

  • Newbie
  • Is it possible to pay for Spotify Family upfront for a whole year, the same way it is for premium?    
  • rmarier
  • Newbie
  • 5266 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 5266 Views
  • 3 replies
  • 0 likes

Greyed Out

Good afternoon I am sure this has been covered but I cannot find the actual answer. I have a premium account, am based in the UK and generally use iPhones and iPads, as well as a connected Alexa, for playback. Gerry Cinnamon has been available to me,...

  • Visitor
  • Good afternoon   I am sure this has been covered but I cannot find the actual answer.  I have a premium account, am based in the UK and generally use iPhones and iPads, as well as a ...
  • OneByBoo
  • Roadie
  • 517 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 517 Views
  • 1 replies
  • 0 likes

Email changed to something not mine, Cannot log in to my main account :(

PlanPremiumCountryNew ZealandDevice(iPhone X, Windows 10 PC)Operating System(iOS 13, Windows 10) My Question or IssueMy email has been changed to something that isn't mine and my password no longer works. My premium subscription is still valid and I ...

  • Visitor
  • Plan Premium Country New Zealand Device (iPhone X, Windows 10 PC) Operating System (iOS 13, Windows 10)   My Question or Issue My email has been changed to something that isn't mine an...
  • user-removed
  • Not applicable
  • 403 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 403 Views
  • 1 replies
  • 0 likes

Solved!! [Desktop][Playlists] Spotify Sort options

When sorting the songs in a list, like...say..."Liked Songs" it would be wonderful if the sort I see in the desktop app would match the order that the songs are playing in. For example "Use Me" is followed by "The Upside" in the list, but when playin...

  • Casual Listener
  • When sorting the songs in a list, like...say..."Liked Songs" it would be wonderful if the sort I see in the desktop app would match the order that the songs are playing in.  For example "Use Me"...
  • Peter
  • Spotify Legend
  • 1076 Views
  • 5 replies
  • 0 likes
  • Desktop
    Playlists
  • 1076 Views
  • 5 replies
  • 0 likes

Display name

PlanPremiumCountryCanadaMy Question or IssueI wanted to know if it was possible to set my facebook name as my display name even if I already set a display name. I wanted to change it to something else but apparently the only way to change it is by se...

  • Visitor
  • Plan Premium Country Canada My Question or Issue I wanted to know if it was possible to set my facebook name as my display name even if I already set a display name. I wanted to change it to som...
  • user-removed
  • Not applicable
  • 517 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 517 Views
  • 1 replies
  • 0 likes

Google Home Mini - error linking accounts

PlanPremium family I received an email today that my google premium family comes with a Google Home Mini. Pretty cool. I clicked on the "Get Yours Now" button and that resulted in an email titled "Your google home mini is now available." In response ...

  • Roadie
  • Plan Premium family   I received an email today that my google premium family comes with a Google Home Mini. Pretty cool.  I clicked on the "Get Yours Now" button and that resulted in an...
  • user-removed
  • Not applicable
  • 1805 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 1805 Views
  • 3 replies
  • 0 likes

"Epic" Collection Limit

Hi Spotify. I have read a number of rather impolite posts on the subject of the 10,000 song limit, though I concede it really is frustrating to build a collection and then be told that you have to stop for no apparent reason. I have also read a numbe...

  • Visitor
  • Hi Spotify.  I have read a number of rather impolite posts on the subject of the 10,000 song limit, though I concede it really is frustrating to build a collection and then be told that you have...
  • user-removed
  • Not applicable
  • 949 Views
  • 1 replies
  • 2 likes
  • Account
  • 949 Views
  • 1 replies
  • 2 likes

Solved!! lost one month of trial period

PlanPremiumCountryPortugalDeviceHuawei P10 LiteOperating SystemAndroid 8 My Question or IssueHello.I subscribed Spotify Premium yesterday and had 3 months for free. In Feb 6th 2020 I would be charged for the plan.Today I changed my future subscriptio...

  • Roadie
  • Plan Premium Country Portugal Device Huawei P10 Lite Operating System Android 8   My Question or Issue Hello. I subscribed Spotify Premium yesterday and had 3 months for free. In Feb ...
  • user-removed
  • Not applicable
  • 535 Views
  • 2 replies
  • 0 likes
  • Premium
  • 535 Views
  • 2 replies
  • 0 likes

playlits

https://open.spotify.com/playlist/0fM22kpItSV2lS4UfFuJXV?si=vH5xoytnRNOy3GQfbQe50Q

  • Visitor
  •   https://open.spotify.com/playlist/0fM22kpItSV2lS4UfFuJXV?si=vH5xoytnRNOy3GQfbQe50Q
  • adriarzarre
  • Roadie
  • 500 Views
  • 1 replies
  • 1 likes
  • 500 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution My country is not changing

My account country is set on GB and i'm trying to chenge it in payment method section, but still remains the same.PlanPremiumCountryRomaniaDeviceSamsung Galaxy S10 Plus

the_badmannn_0-1573122693598.png the_badmannn_1-1573122740415.png
  • Casual Listener
  • My account country is set on GB and i'm trying to chenge it in payment method section, but still remains the same. Plan Premium Country Romania Device Samsung Galaxy S10 Plus
  • the_badmannn
  • Casual Listener
  • 600 Views
  • 3 replies
  • 0 likes
  • Account
  • 600 Views
  • 3 replies
  • 0 likes

Superuser Contribution SCAM MAIL FROM SPOTIFY!! Read.

Im getting mail (which is not sorted into junk mail automatically) which declines my payment and asks me to log in with my information. I suggest Spotify will put up some kind of warning or announcement for the people out there who isnt clever enough...

  • Visitor
  • Im getting mail (which is not sorted into junk mail automatically) which declines my payment and asks me to log in with my information.  I suggest Spotify will put up some kind of warning or ...
  • Petya
  • Community Legend
  • 890 Views
  • 5 replies
  • 0 likes
  • Account
  • 890 Views
  • 5 replies
  • 0 likes

I deleted facebook and now I don't have a "normal" username

I got Spotify when I had a Facebook and now I have been Facebook free for about 4 years. It's hard to log into my Spotify from other devices because my username is just random letters and numbers. How can I fix this without needing a brand new Spotif...

  • Casual Listener
  • I got Spotify when I had a Facebook and now I have been Facebook free for about 4 years. It's hard to log into my Spotify from other devices because my username is just random letters and numbers. Ho...
  • DavidGP
  • Music Fan
  • 559 Views
  • 3 replies
  • 0 likes
  • Account
  • 559 Views
  • 3 replies
  • 0 likes

Superuser Contribution Me han cobrado de mas este mes.

Buenas noches, He visto esta semana que me han cobrado en vez de los 9,99 que cuesta el Premium, me han cobrado 14,99. No tengo ningun plan añadido de más ni nadie utiliza mi cuenta. Al entrar a mi cuenta me ponía que tenía contratado el Plan Familia...

  • Newbie
  • Buenas noches,   He visto esta semana que me han cobrado en vez de los 9,99 que cuesta el Premium, me han cobrado 14,99. No tengo ningun plan añadido de más ni nadie utiliza mi cuenta. Al entr...
  • Petya
  • Community Legend
  • 907 Views
  • 5 replies
  • 0 likes
  • 907 Views
  • 5 replies
  • 0 likes

Upgrading to Family Premium - Transferring original playlist

PlanPremiumCountryAustraliaDeviceGalaxy S10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIf I accept an invitation to upgrade my Premium membership to Family Premium membership, will I lose all my existing playlists or w...

  • Visitor
  •   Plan Premium Country Australia Device Galaxy S10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue If I accept an invitation to upgrade my Pr...
  • OneByBoo
  • Roadie
  • 415 Views
  • 1 replies
  • 0 likes
  • Other
  • 415 Views
  • 1 replies
  • 0 likes

can't activate free premium

PlanFree/PremiumCountryUSDeviceLenovo laptopOperating Systemwindows 10 My Question or IssueI have been trying to activate the 3 month free spotify premium trial and it keeps telling me "It looks like you’ve taken a trial before, which means you aren’...

  • Visitor
  • Plan Free/Premium Country US Device Lenovo laptop Operating System windows 10   My Question or Issue I have been trying to activate the 3 month free spotify premium trial and it keeps ...
  • user-removed
  • Not applicable
  • 403 Views
  • 1 replies
  • 0 likes
  • Premium
  • 403 Views
  • 1 replies
  • 0 likes

Cannot edit my Spotify profile

PlanPremiumCountryGermany My Question or IssueHello! I created my account through Facebook several years ago. Now I would like to change my email address, as well as my username or my profile picture. I cannot do any of those and when I go to edit pr...

  • Newbie
  • Plan Premium Country Germany   My Question or Issue Hello! I created my account through Facebook several years ago. Now I would like to change my email address, as well as my username or m...
  • user-removed
  • Not applicable
  • 646 Views
  • 1 replies
  • 0 likes
  • Account
  • 646 Views
  • 1 replies
  • 0 likes

Messed up account login

PlanPremiumCountry DeviceDesktop Operating SystemTested with Linux, should be the same on Windows My Question or IssueI have a premium family plan where I am logging in with a Facebook account. However, I tried getting rid of the Facebook account and...

  • Casual Listener
  • Plan Premium Country   Device Desktop   Operating System Tested with Linux, should be the same on Windows   My Question or Issue I have a premium family plan where I am logg...
  • user-removed
  • Not applicable
  • 850 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 850 Views
  • 3 replies
  • 0 likes

Google Home Mini

So I tried getting my free google home mini. I have been a premium member since like 2013/2014. Whe. I went through the steps and went to the google store to redeem it made me pay $59. I thought this was suppose to be a free thing??

  • Visitor
  • So I tried getting my free google home mini. I have been a premium member since like 2013/2014. Whe. I went through the steps and went to the google store to redeem it made me pay $59. I thought this...
  • CBranc
  • Casual Listener
  • 921 Views
  • 4 replies
  • 5 likes
  • 921 Views
  • 4 replies
  • 5 likes

Iniciar sesión en modo offline

PlanFamiliar planCountryCosta RicaDeviceLG K11+Operating SystemAndroidMy Question or IssueEstaba escuchando música en modo offline cuando me salió una notificación de que Spotify habia dejado de funcionar, por lo que lo cerré, cuando volví a abrirlo ...

  • Visitor
  • Plan Familiar plan Country Costa Rica Device LG K11+ Operating System Android My Question or Issue Estaba escuchando música en modo offline cuando me salió una notificación de que Spotify ha...
  • Luan
  • Spotify Star
  • 451 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 451 Views
  • 1 replies
  • 0 likes