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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

293923 Views

529 replies

34 likes

Account
Free
  • 293923 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13745 Views

6 replies

11 likes

Security
  • 13745 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

542069 Views

990 replies

115 likes

Account
  • 542069 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129770 Views

74 replies

12 likes

Account
Login
Premium
  • 129770 Views
  • 74 replies
  • 12 likes

Account disappeared and no answer from support

Hello, One week ago all my playlists and my premium account disappeared. I checked my paypal account and last time i payed was 2 weeks ago. So I'm currently paying for something that doesnt work and get these Miley Cyrus ads i pay not to her... I kno...

Visitor

Hello,   One week ago all my playlists and my premium account disappeared.  I checked my paypal account and last time i payed was 2 weeks ago.  So I'm currently paying for somethin...

meahtenoha

Spotify

608 Views

10 replies

1 likes

Account
  • 608 Views
  • 10 replies
  • 1 likes

Onkyo User Name

I cant create a user name on the website for the Onkyo the option is just not there. Can you please help its driving me mad

Casual Listener

I cant create a user name on the website for the Onkyo the option is just not there. Can you please help its driving me mad

Sam

Spotify

428 Views

4 replies

0 likes

  • 428 Views
  • 4 replies
  • 0 likes

I've lost everything and no one is helping me!

I'm sorry. I've already written in this discussion. But none of the solutions works. I've really tried everything. I need that someone restores my previous Spotify account, because I accidentally cancelled the connection between facebook and spotify....

Visitor

I'm sorry. I've already written in this discussion.  But none of the solutions works.  I've really tried everything.  I need that someone restores my previous Spotify account, be...

Joe

Community Legend

229 Views

2 replies

0 likes

Account
  • 229 Views
  • 2 replies
  • 0 likes

I can't sync my playlists to IPhone

Hi My Spotify on iphone5 starts syncing to offline and then after a while I get a message that the "sync is paused" though i'm still on wifi etc. Is has been like this for 1 week now, what can i do?

Casual Listener

Hi     My Spotify on iphone5 starts syncing to offline and then after a while I get a message that the "sync is paused" though i'm still on wifi etc. Is has been like this for 1 ...

Peter__

Community Legend

974 Views

5 replies

0 likes

Account
  • 974 Views
  • 5 replies
  • 0 likes

Song blocked in my country?

i am new user of Spotify and when i am want listen Sandro Silva - Puna http://open.spotify.com/album/0DAwY2TE9zLrBaV3yGG3Tm, Spotify informs me "Ten utwór obecnie nie jest dostępny w Polska. Jeśli masz ten plik na komputerze, możesz go zaimportować",...

Newbie

i am new user of Spotify and when i am want listen Sandro Silva - Puna http://open.spotify.com/album/0DAwY2TE9zLrBaV3yGG3Tm, Spotify informs me "Ten utwór obecnie nie jest dostępn...

Peter__

Community Legend

1335 Views

1 replies

0 likes

Free
  • 1335 Views
  • 1 replies
  • 0 likes

Can't login into spotify app, website showing wrong profile!

Hello, I logged into spotify on the computer of a friend, and since then spotify is showing his profile information when loggin into the spotify website. And i can't login into the spotify app with my password. I also can't change any profile informa...

Casual Listener

Hello,   I logged into spotify on the computer of a friend, and since then spotify is showing his profile information when loggin into the spotify website.  And i can't login into the s...

Peter__

Community Legend

392 Views

3 replies

0 likes

  • 392 Views
  • 3 replies
  • 0 likes

Changing password

Hi, I'm trying to change the password to my account but all I get is This email is used by another account.

Newbie

Hi, I'm trying to change the password to my account but all I get is This email is used by another account.

Peter__

Community Legend

238 Views

1 replies

0 likes

  • 238 Views
  • 1 replies
  • 0 likes

Premuim subscription in Argentina

Hi I'am looking foward to get a premium subscription on Spotify, but I am a little confused about how much is gonna charge me on my credit card. The Premium subscription costs AR$36, what's hard to believe since nowadays thats like U$D6 instead of U$...

Regular

Hi   I'am looking foward to get a premium subscription on Spotify, but I am a little confused about how much is gonna charge me on my credit card.  The Premium subscription costs AR$3...

BruceDerla

Newbie

3563 Views

3 replies

0 likes

  • 3563 Views
  • 3 replies
  • 0 likes

cannot connect to last.fim

I reinstalled both desktop applications - Spotify and Last.fm - but I cannot make a connection to the Last.fm server from within Spotify. I can scrobble from iTunes. I am not behind a firewall. And i am usinging the same userid and password in Spotif...

Visitor

I reinstalled both desktop applications - Spotify and Last.fm - but I cannot make a connection to the Last.fm server from within Spotify. I can scrobble from iTunes. I am not behind a firewall. And i...

Peter__

Community Legend

351 Views

5 replies

0 likes

Other
  • 351 Views
  • 5 replies
  • 0 likes

Paying for premium. Not getting premium

My cc was charged for the premium account, but my Spotify won't let me use Premium? It says i have a free account.

Newbie

My cc was charged for the premium account, but my Spotify won't let me use Premium? It says i have a free account. 

Peter__

Community Legend

262 Views

1 replies

0 likes

  • 262 Views
  • 1 replies
  • 0 likes

I pay for spotify but now have only spotify free?

all my playlists are gone. I pay for spotify but now have only spotify free? what is the error. I have tried everything that is on your side, but it may not work. can you fix it?

Visitor

all my playlists are gone. I pay for spotify but now have only spotify free? what is the error. I have tried everything that is on your side, but it may not work. can you fix it? 

Jamie

Spotify Legend

786 Views

14 replies

0 likes

Account
Free
Premium
  • 786 Views
  • 14 replies
  • 0 likes

Being charged. Don't have premium account.

I have two charges of $10.82 on my bank account. I don't even have a Premium subscription. I've been trying really hard to get a refund but I don't know what to do anymore. I gave the last 4 digits of my credit card number to the customer service guy...

Casual Listener

I have two charges of $10.82 on my bank account. I don't even have a Premium subscription. I've been trying really hard to get a refund but I don't know what to do anymore. I gave the last 4 digits o...

user-removed

Not applicable

781 Views

5 replies

0 likes

  • 781 Views
  • 5 replies
  • 0 likes

NUS Extra Discount

Hey, I got my NUS Extra card and I want to use it to subscribe to Spotify Premium and have 50% discount. My Spotify account is registered as being from Portugal but right now I'm living and studying in the UK (Spotify is only available for 14 days wh...

Visitor

Hey,   I got my NUS Extra card and I want to use it to subscribe to Spotify Premium and have 50% discount. My Spotify account is registered as being from Portugal but right now I'm living an...

Peter__

Community Legend

1096 Views

5 replies

0 likes

Premium
Subscription
  • 1096 Views
  • 5 replies
  • 0 likes

Can't recover password

Hi, I've installed a new version of windows and can't remember my password. Whenever I try to recover my password I get "A message has been sent to you by email with instructions on how to reset your password." but I'm not receiving any email. I'm us...

Newbie

Hi,   I've installed a new version of windows and can't remember my password. Whenever I try to recover my password I get "A message has been sent to you by email with instructions on how ...

Peter__

Community Legend

597 Views

3 replies

0 likes

Account
  • 597 Views
  • 3 replies
  • 0 likes

timed out during student discount purchase

Hi, I upgraded to premium using the unidays 50% off student discount. I tried to pay using paypal but it returned a 504 error after I confirmed the purchase. Now when I try to start again it comes up in the address bar that I've already used my disco...

Newbie

Hi,   I upgraded to premium using the unidays 50% off student discount. I tried to pay using paypal but it returned a 504 error after I confirmed the purchase. Now when I try to start again ...

Peter__

Community Legend

258 Views

1 replies

0 likes

  • 258 Views
  • 1 replies
  • 0 likes

I registered my NUS - I still got charged £9.99

Hey,I registered my NUS card to get my student discount on spotify approximately a week ago. For some odd reason, I still got charged £9.99 on 14th of this month - can you please explain why this happened?Thanks!

Newbie

Hey, I registered my NUS card to get my student discount on spotify approximately a week ago.  For some odd reason, I still got charged £9.99 on 14th of this month - can you please explain w...

user-removed

Not applicable

205 Views

1 replies

0 likes

  • 205 Views
  • 1 replies
  • 0 likes

Playlist gone somehow, dont know how please retreive it!!!

Hey i just came home and we're starting spotify and my playlist are gone? i've been on same list for 3 years kinda anoying to put back 2k songs at one list, please please please retreive the list!!!! IM VERY UPSET AND SAD:(

Newbie

Hey i just came home and we're starting spotify and my playlist are gone? i've been on same list for 3 years kinda anoying to put back 2k songs at one list,    please please please re...

user-removed

Not applicable

228 Views

1 replies

0 likes

  • 228 Views
  • 1 replies
  • 0 likes

Account info is wrong and password does not work to correct it.

I believe my account has been hacked. I started getting the message "music has been paused...". Checked out my account info and it's all wrong (email, number). Tried to change my account info and password. Password does not work. Can't use the forgot...

Casual Listener

I believe my account has been hacked. I started getting the message "music has been paused...". Checked out my account info and it's all wrong (email, number). Tried to change my account info and pas...

meahtenoha

Spotify

492 Views

7 replies

0 likes

Account
Premium
Security
  • 492 Views
  • 7 replies
  • 0 likes

Solved!! LOST ALL MY PLAYLISTS

I was logging in to spotify on my Iphone and then i saw that all my playlists are gone. I tried to log out and reloging, nothing happend! I tried to relogin both with facebook and the username, still the same problem.

Regular

I was logging in to spotify on my Iphone and then i saw that all my playlists are gone. I tried to log out and reloging, nothing happend! I tried to relogin both with facebook and the username, still...

Peter__

Community Legend

4102 Views

51 replies

0 likes

  • 4102 Views
  • 51 replies
  • 0 likes

No. Anser

Whay do spotify not anser in this subjekt strange support of à produkt

Casual Listener

Whay do spotify not anser in this subjekt strange support of à produkt

Peter__

Community Legend

243 Views

1 replies

0 likes

  • 243 Views
  • 1 replies
  • 0 likes