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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9259 Views
  • 3 replies
  • 9 likes
  • Security
  • 9259 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483829 Views
  • 979 replies
  • 111 likes
  • Account
  • 483829 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211403 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211403 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121140 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121140 Views
  • 72 replies
  • 12 likes

I am traveling in other country where spotify is not available, how can I export playlists there?

Hey I was in the U.S. and save all my fav songs into my playlists. Now I am in Canada and how can I expoert my song lists? I can't even log on to the destop app or mobile app because spotify is not available in Canada. Thanks!

  • Newbie
  • Hey I was in the U.S. and save all my fav songs into my playlists. Now I am in Canada and how can I expoert my song lists? I can't even log on to the destop app or mobile app because spotify is not a...
  • Thedev
  • Community Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Can't upgrade to Student Account

Hi there, It will not let me upgrade my account to the strident account as it keeps coming up the message this feature is currently unavailable please help!

  • Newbie
  • Hi there, It will not let me upgrade my account to the strident account as it keeps coming up the message this feature is currently unavailable please help!
  • Peter__
  • Community Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

All Playlists Disappeared - Premium Subscriber

Hi Today as I was walking to work I could see all my playlists disappearing from my device until I had none. I was using my android phone. As I managed to get hold of a desktop computer, I could see everything was gone from here either. What happened...

  • Casual Listener
  • Hi   Today as I was walking to work I could see all my playlists disappearing from my device until I had none. I was using my android phone. As I managed to get hold of a desktop computer, I...
  • Peter__
  • Community Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 193 Views
  • 1 replies
  • 0 likes

Hacked account

My spotify has been hacked. The hacker has changed the email and the password so I can't change or cancel the account. Now im using the details from my facebook to log in. My username is: kathrine123, and my email is: <> The hacker has changed the em...

  • Newbie
  • My spotify has been hacked. The hacker has changed the email and the password so I can't change or cancel the account. Now im using the details from my facebook to log in.  My username ...
  • Peter__
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Wiped tablet, won't log back on, won;t reset anything

Wiped Tablet, now won't log back in with my Facebook account, won't recognize any email address when I try to reset, getting tired of this, especially when I now have to set around waiting for someone to fix this, you need phone support fast or I'll ...

  • Casual Listener
  • Wiped Tablet, now won't log back in with my Facebook account, won't recognize any email address when I try to reset, getting tired of this, especially when I now have to set around waiting for someon...
  • Peter__
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 231 Views
  • 1 replies
  • 0 likes

DELETE MY ACCOUNT PLEASE!!

I have sent 1million emails to spotify and you aren't seeing that I want my account deleted and that I don't want any emails from you anymore please delete my account and UNSUBSCRIBE ME TO EMAILS!! Is annoying! Thank you

  • Casual Listener
  • I have sent 1million emails to spotify and you aren't seeing that I want my account deleted and that I don't want any emails from you anymore please delete my account and UNSUBSCRIBE ME TO EMAILS!! I...
  • Peter__
  • Community Legend
  • 294 Views
  • 3 replies
  • 0 likes
  • 294 Views
  • 3 replies
  • 0 likes

Unable to skip tracks in playlist through Bluetooth or iOS 7 lock screen

After upgrading to iOS 7 I can't go forward or backwards in the playlist through iOS lock screen or when controlling my phone with the car. Everything worked fine on iOS 6.14 and I have even tested with my wife's iPhone which is not yet updated, and ...

  • Casual Listener
  • After upgrading to iOS 7 I can't go forward or backwards in the playlist through iOS lock screen or when controlling my phone with the car. Everything worked fine on iOS 6.14 and I have even tested w...
  • jull1234
  • Newbie
  • 3183 Views
  • 6 replies
  • 1 likes
  • Other
    Premium
  • 3183 Views
  • 6 replies
  • 1 likes

Unidays

Hey, I put in all my details but my premium won't work with unidays… so I'm paying £5 to an account I don't know please help me!!! Barbiegirlio

  • Newbie
  • Hey, I put in all my details but my premium won't work with unidays… so I'm paying £5 to an account I don't know please help me!!! Barbiegirlio
  • Peter__
  • Community Legend
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Solved!! Urgent! Playlist disappeared, duplicated account?

All my playlists are gone, I have no idea why, i didnt delete it. i logged into my spotify account on my ipad this morning, they're still there, but when i looked into the desktop one, all my playlist are gone, and then i checked the spotify on my ip...

  • Visitor
  • All my playlists are gone, I have no idea why, i didnt delete it. i logged into my spotify account on my ipad this morning, they're still there, but when i looked into the desktop one, all my playlis...
  • Peter__
  • Community Legend
  • 507 Views
  • 3 replies
  • 0 likes
  • Account
  • 507 Views
  • 3 replies
  • 0 likes

Change facebook connection for premium account

I have a rather serious problem. I have apparently made my spotify account with my facebook login. And now that I have made a new account on facebook. I would like to change the facebook account connected to my spotify. But now I can't log in to spot...

  • Visitor
  • I have a rather serious problem. I have apparently made my spotify account with my facebook login. And now that I have made a new account on facebook. I would like to change the facebook account conn...
  • Peter__
  • Community Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Partner subscription refused because of account status?

Hi everyone, I used to have a Premium account, which is now a Free account since a few days. I'm trying to upgrade back to Premium through a partner (KPN/Hi Mobile), but I get the error that the account is already Premium. However, the Spotify-websit...

  • Newbie
  • Hi everyone,   I used to have a Premium account, which is now a Free account since a few days. I'm trying to upgrade back to Premium through a partner (KPN/Hi Mobile), but I get the error th...
  • Peter__
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Charged when i unsubscribed

I unsubscribed my account during the middle of last month, but today i found out that i was still subscribed and have been charged which i didnt want to happen. Is there anyway that i can get refund, because i will no longer be using this and it woul...

  • Newbie
  • I unsubscribed my account during the middle of last month, but today i found out that i was still subscribed and have been charged which i didnt want to happen. Is there anyway that i can get refund,...
  • Peter__
  • Community Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 174 Views
  • 1 replies
  • 0 likes

Unlimited user, cant get Premium free for 30 days?

hi, currently Unlimited customer, I see there is free 30 day trial for Premium, this offer is open to me or not? thankyou

  • Music Fan
  • hi, currently Unlimited customer, I see there is free 30 day trial for Premium, this offer is open to me or not?    thankyou
  • katrina4321
  • Music Fan
  • 621 Views
  • 12 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
    Unlimited
  • 621 Views
  • 12 replies
  • 0 likes

Solved!! Toshiba Volume no máximo

Hi! Yesterday, I received a coupon with a voucher code, from Toshiba Portugal, referring to a campaign through which one would get 6 months of free premium. The campaign is called "Volume no máximo". The problem is when I insert the code onde spotify...

  • Casual Listener
  • Hi! Yesterday, I received a coupon with a voucher code, from Toshiba Portugal, referring to a campaign through which one would get 6 months of free premium. The campaign is called "Volume no máximo...
  • Peter__
  • Community Legend
  • 316 Views
  • 3 replies
  • 0 likes
  • 316 Views
  • 3 replies
  • 0 likes

Vodafone partner subscription

I have just signed up for the Vodafone red plan which gives you spotify premium but I can't get it no matter what I do,please help me!!!

  • Newbie
  • I have just signed up for the Vodafone red plan which gives you spotify premium but I can't get it no matter what I do,please help me!!!
  • Peter__
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Playlist missing tracks

One (possible more) of my playlists is acting weird lately. It keeps losing tracks intermittently, I noticed it yesterday when it was down to 5 tracks, and today it's down to just one track. It previously had over a hundred tracks. I checked some of ...

  • Music Fan
  • One (possible more) of my playlists is acting weird lately.  It keeps losing tracks intermittently, I noticed it yesterday when it was down to 5 tracks, and today it's down to just one track. It...
  • jjaaayyz
  • Casual Listener
  • 3082 Views
  • 31 replies
  • 0 likes
  • 3082 Views
  • 31 replies
  • 0 likes

Add "Friends" On Mobile

sorry if this has been posted before but I really would like to know how to add people, I can follow playlists no users though.

  • Casual Listener
  • sorry if this has been posted before but I really would like to know how to add people, I can follow playlists no users though.
  • 471 Views
  • 0 replies
  • 0 likes
  • Account
  • 471 Views
  • 0 replies
  • 0 likes

Cant login

Please help <br><br>Cant log in on My account to register My New creditcard. No New creditcArd no premium.<br><br>Says I enter wrong username or password but I use same as I use in the Iphone app spotify and there it works.<br><br>Another problem is ...

  • Newbie
  • Please help 😱&lt;br&gt;&lt;br&gt;Cant log in on My account to register My New creditcard. No New creditcArd no premium.&lt;br&gt;&lt;br&gt;Says I enter wrong username...
  • Peter__
  • Community Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • Account
  • 246 Views
  • 1 replies
  • 0 likes

Solved!! Can't get the free 48-h trial of Spotify Premium

I downloaded spotify to get the announced free 48-h trial but my account is Spotify Free again. What's wrong? Why doesn't it work? Thanks in advanced.

  • Regular
  • I downloaded spotify to get the announced free 48-h trial but my account is Spotify Free again. What's wrong? Why doesn't it work? Thanks in advanced.
  • mardedudas
  • Regular
  • 4350 Views
  • 14 replies
  • 0 likes
  • Premium
  • 4350 Views
  • 14 replies
  • 0 likes

Solved!! Free 30 days trial paypal failure !

Hi everybody ! Just wanted to get the 30-days spotify premium trial, but when I valid the paypal payment, it comes back to the payment method webpage and i see NO error message on this page. My paypal account is linked with a valid bank card ! I don'...

  • Casual Listener
  • Hi everybody !   Just wanted to get the 30-days spotify premium trial, but when I valid the paypal payment, it comes back to the payment method webpage and i see NO error message on this pag...
  • AdelSpotify1
  • Casual Listener
  • 7019 Views
  • 4 replies
  • 0 likes
  • 7019 Views
  • 4 replies
  • 0 likes