Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80355 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653696 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734102 Views
18 replies
29 likes
Hi, To begin with, I have no clue how I ended up with having Spotify. I remember tempering with it for a very long time ago. I've not used it since then. However, now it got my attention -- it has been charing me on about $15 (99 SEK converted) now a...
Hi, To begin with, I have no clue how I ended up with having Spotify. I remember tempering with it for a very long time ago. I've not used it since then. However, now it got my attention -...
Spotify
661 Views
5 replies
0 likes
tengo un iphone y mis listas no se cargan bien no consigo sincronizar toda la musica que quiero y cuento con una cuenta premium
tengo un iphone y mis listas no se cargan bien no consigo sincronizar toda la musica que quiero y cuento con una cuenta premium
Casual Listener
199 Views
1 replies
0 likes
Hi, The question is.. How can I change my Spotify account from 'Premium' to a 'free' account.. Thanks!
Hi, The question is.. How can I change my Spotify account from 'Premium' to a 'free' account.. Thanks!
Community Legend
616 Views
1 replies
0 likes
I dont really know what the problem is about my spotify, but somehow everytime i log on, or start spotify on any computer, it just stops working. and its been like this for about a month, and i tried about everything i could think off to fix this. i ...
I dont really know what the problem is about my spotify, but somehow everytime i log on, or start spotify on any computer, it just stops working. and its been like this for about a month, and i ...
Community Legend
264 Views
1 replies
0 likes
My account keeps telling me that I have used up my 10 hour limit when I haven't. I've been on holiday for a week so did not use it last week and barely used it this month, it is happening quite regularly usually the last week before the end of the mo...
My account keeps telling me that I have used up my 10 hour limit when I haven't. I've been on holiday for a week so did not use it last week and barely used it this month, it is happening quite ...
Community Legend
4292 Views
8 replies
0 likes
A lot time ago however I was never able to use any premium feature and have now paid 3 months worth or more with 0 benefits I would like a full refund and a cancelation of my subscription the name on the account is Myles Bulla
A lot time ago however I was never able to use any premium feature and have now paid 3 months worth or more with 0 benefits I would like a full refund and a cancelation of my subscription the name on...
Community Legend
260 Views
1 replies
0 likes
I don't understand the settings, what do I do to stop receiving emails about replies in threads I've written in? Extremely annoying.
I don't understand the settings, what do I do to stop receiving emails about replies in threads I've written in? Extremely annoying.
Community Legend
323 Views
1 replies
0 likes
Well so this is the story, my account was Banjaofdoom before my girlfriend attached it to her FB account. I dont want it signed in as her on FB, I dont even want it to be attached to FB at all. I´ve been trying to fix it by going to Prefrences -> Dis...
Well so this is the story, my account was Banjaofdoom before my girlfriend attached it to her FB account. I dont want it signed in as her on FB, I dont even want it to be attached to FB at all. I´ve ...
Community Legend
241 Views
1 replies
0 likes
My son wanted to delete his FB account but didn't want to lose his spotify, so we created a new FB profile (same email/user name) and deleted his old one (changed user name and email prior to deletion). When he went to his spotify it said he only had...
My son wanted to delete his FB account but didn't want to lose his spotify, so we created a new FB profile (same email/user name) and deleted his old one (changed user name and email prior to deletio...
Community Legend
348 Views
1 replies
0 likes
Hi there! I got a free upgrade for spotify but needed to have it under new account, so I need to log in as a new user. BUT: the new username and password do not work. I tried to go through "help" and found a link to the "password reset" page but ther...
Hi there! I got a free upgrade for spotify but needed to have it under new account, so I need to log in as a new user. BUT: the new username and password do not work. I tried to go through "help" and...
Newbie
541 Views
8 replies
0 likes
Hi all I've just received a 3 months suscription to spotify premium, as a gift. I'm not going to use it until beginning September. If I accept the suscription in my account in BEGINNING September, will I have the 3 months suscription since then? Or t...
Hi all I've just received a 3 months suscription to spotify premium, as a gift. I'm not going to use it until beginning September. If I accept the suscription in my a...
Casual Listener
449 Views
2 replies
0 likes
Hello Spotify Is it possible to get a special licens, so i can use Spotify in my bar? - I would like to make a queue solution so people can select tracks to play in the bar, and for this i would like to use Spotify. Is it possible, please say yes!
Hello Spotify Is it possible to get a special licens, so i can use Spotify in my bar? - I would like to make a queue solution so people can select tracks to play in the bar, and for this...
Casual Listener
37541 Views
9 replies
2 likes
Hi, I recently disabled my facebook account and would like to keep using my spotify account. I have registered a new account ( non-facebook ) and i would like to swap my premium access and playlist to my new account. Any way I can do this ? Regards
Hi, I recently disabled my facebook account and would like to keep using my spotify account. I have registered a new account ( non-facebook ) and i would like to swap my premium...
Community Legend
1184 Views
1 replies
0 likes
Hey guys I just got Spotify premium and I love it. On the desktop I can viwe the Top Songs Lists of the United States but when I go to my mobile app I don't see any of those on the "What's New" tab. How can I view all the top songs? I'm not talking a...
Hey guys I just got Spotify premium and I love it. On the desktop I can viwe the Top Songs Lists of the United States but when I go to my mobile app I don't see any of those on the "What's New" tab. ...
Spotify
448 Views
3 replies
1 likes
Hi, I recently signed up for a Premium account, every time I try to switch to Offline mode it gives me the "your license to listen offline has now expired, please go online and renew it." I have seen this error commonly posted on these forums, but th...
Hi, I recently signed up for a Premium account, every time I try to switch to Offline mode it gives me the "your license to listen offline has now expired, please go online and renew it." ...
Spotify
2169 Views
1 replies
0 likes
Someone else variously uses my account and I get bumped out. I have reset my password and my facebook password. Unfortunately they are not logged out by this. Can you log everyone out so I have to get in with my new password?
Someone else variously uses my account and I get bumped out. I have reset my password and my facebook password. Unfortunately they are not logged out by this. Can you log everyone o...
Spotify
255 Views
2 replies
0 likes
All my songs within my playlists have disappeared only on my iphone. Please help! They still appear on my laptop. I´ve read all the threads but don´t seem to find a solution. I don´t want to connect via facebook, is that essential nowadays? I´ve been...
All my songs within my playlists have disappeared only on my iphone. Please help! They still appear on my laptop. I´ve read all the threads but don´t seem to find a solution. I don´t want to ...
Spotify
354 Views
7 replies
0 likes
Hi!I got charged today for my Premium Account, but there has been 2 charges, Today, 2x99SEK, both of them has the same "note" that says "SPOTIFYSUBS"... When i looked at my account, at the website, it says " "You have an active Spotify Premium subscr...
Hi! I got charged today for my Premium Account, but there has been 2 charges, Today, 2x99SEK, both of them has the same "note" that says "SPOTIFYSUBS"... When i looked at my account, at the webs...
Spotify
317 Views
2 replies
0 likes
cambie de usuario en mi ordenador y cuando quise regresar al mio antiguo todas las listas se habian borrado, es decir, esta vacio completamente y nose como recuperarlas. El caso es que mi antiguo usuario sigue apareciendo en spotify con mis listas pe...
cambie de usuario en mi ordenador y cuando quise regresar al mio antiguo todas las listas se habian borrado, es decir, esta vacio completamente y nose como recuperarlas. El caso es que mi antiguo usu...
Not applicable
445 Views
4 replies
0 likes
So.. I've finally jumped on the Spotify bandwagon. I purchased premium monthly for £9.99. Can someone confirm that it's £9.99 all month for one month even if I download songs on playlists to be available offline? I don't want to get charged extra for...
So.. I've finally jumped on the Spotify bandwagon. I purchased premium monthly for £9.99. Can someone confirm that it's £9.99 all month for one month even if I download songs on playlists to be avail...
Newbie
499 Views
7 replies
0 likes
