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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9853 Views
  • 3 replies
  • 9 likes
  • Security
  • 9853 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 492557 Views
  • 981 replies
  • 111 likes
  • Account
  • 492557 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213585 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213585 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122500 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122500 Views
  • 72 replies
  • 12 likes

Prenium account not detected anymore

Hi, i'm a prenium user since a while now and recently, my spotify account (linked with my facebook one) says i'm using spotify free. This is rather strange since i can see the payement confirmation from the 1 October in my mailbox. Is this a know pro...

  • Visitor
  • Hi,   i'm a prenium user since a while now and recently, my spotify account (linked with my facebook one) says i'm using spotify free. This is rather strange since i can see the payement con...
  • Thedev
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Premium account disappeared

Hi,I received an email with information "spotify payment failure".It turns out that this is not true, since the payment was charged to my account on 7th September and is already scheduled for October 7th payment for that month. What happened? How can...

  • Newbie
  • Hi, I received an email with  information "spotify payment failure". It turns out that this is not true, since the payment was charged to my account on 7th September and is already sche...
  • Thedev
  • Community Legend
  • 301 Views
  • 5 replies
  • 0 likes
  • Account
  • 301 Views
  • 5 replies
  • 0 likes

Need an account duplication deletion

Hi, I unlinked my account from Facebook and I tried logging in with my username missamberj and all of my friends, lists are gone. I think it's because it prompted me to create a new account when I opened the music player. Can someone please delete th...

  • Visitor
  • Hi, I unlinked my account from Facebook and I tried logging in with my username missamberj and all of my friends, lists are gone. I think it's because it prompted me to create a new account when I op...
  • MikeyB
  • Community Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

How to get nus discount if already a premium subscription holder?

HiI have been a spotify premium customer since July this year paying the full £10 monthly fee. I recently starting university and just got my NUS extra card but I don't know how to convert my current premium account to a discounted premium one. On th...

  • Casual Listener
  • Hi I have been a spotify premium customer since July this year paying the full £10 monthly fee. I recently starting university and just got my NUS extra card but I don't know how to convert my cur...
  • Kaznaz
  • Casual Listener
  • 319 Views
  • 2 replies
  • 0 likes
  • 319 Views
  • 2 replies
  • 0 likes

Accidently removed spotify from FB and it deleted my play lists

I removed Spotify from my FB, but when I tried to log into Spotify with my FB info, it deleted all of my play lists. However, it's like it created another account for me because I can follow my old playlists. How can I get my old account back??

  • Casual Listener
  • I removed Spotify from my FB, but when I tried to log into Spotify with my FB info, it deleted all of my play lists. However, it's like it created another account for me because I can follow my old p...
  • kimtvu
  • Casual Listener
  • 705 Views
  • 6 replies
  • 0 likes
  • 705 Views
  • 6 replies
  • 0 likes

Question regarding offline syncing to devices

Hello,I purchased a premium account about a year ago, and recently I was planning on syncing a good 20,000 songs to my new Android device. But when I got to the 3,333 limit I recieved a warning, and was unable to sync any further songs until I un-dow...

  • Casual Listener
  • Hello, I purchased a premium account about a year ago, and recently I was planning on syncing a good 20,000 songs to my new Android device. But when I got to the 3,333 limit I recieved a warning, ...
  • DJ_FACT50
  • Casual Listener
  • 270 Views
  • 2 replies
  • 0 likes
  • Other
  • 270 Views
  • 2 replies
  • 0 likes

Account degraded, playlists gone and money is being withdrawed from by bank

since 5 days my playlists are gone and my account is degraded to a free account. I both filled in the dutch and english contact form, and also replyed to the no-reply, but no reply from Spotify. This morning I got my monthly paymentreceipt for my pay...

  • Casual Listener
  • since 5 days my playlists are gone and my account is degraded to a free account. I both filled in the dutch and english contact form, and also replyed to the no-reply, but no reply from Spotify.&nbsp...
  • Adam
  • Roadie
  • 423 Views
  • 5 replies
  • 0 likes
  • 423 Views
  • 5 replies
  • 0 likes

email asociado a cuenta

cómo puedo cambiar el nombre de usuario de la cuenta? si no es posible cambiarlo, ¿Cómo puedo dar de alta otra cuenta con el mail ya asociado a otra cuenta?

  • Newbie
  • cómo puedo cambiar el nombre de usuario de la cuenta?   si no es posible cambiarlo,    ¿Cómo puedo dar de alta otra cuenta con el mail ya asociado a otra cuenta?
  • Peter__
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • Account
  • 224 Views
  • 1 replies
  • 0 likes

Solved!! My Spotify Premium is not activating

Hi 01.10.2013 I purchased Spotify premium and paid for one month, but it still have not activated on my account. What can I do? My username is Muffinmafia. Thanks

  • Regular
  • Hi 01.10.2013 I  purchased Spotify premium and paid for one month, but it still have not activated on my account. What can I do?   My username is Muffinmafia.    ...
  • muffinmafia
  • Regular
  • 635 Views
  • 8 replies
  • 0 likes
  • 635 Views
  • 8 replies
  • 0 likes

I can't log in

Hello, my school have deleted my email, and as clumsy as I am I do have forgotten my password. And it doesn't work to change my email adress if I do not can my password and I can't reset my password if I don't have access to my email. Is there any po...

  • Casual Listener
  • Hello, my school have deleted my email, and as clumsy as I am I do have forgotten my password. And it doesn't work to change my email adress if I do not can my password and I can't reset my password ...
  • Peter__
  • Community Legend
  • 325 Views
  • 3 replies
  • 0 likes
  • 325 Views
  • 3 replies
  • 0 likes

Solved!! please help me logg out from other devices!!

i used my spotify at some other peoples computers and since then it says it's paused because it's being used somewhere else, i have tried changing my password and everything still doesn't work, please help men out!

  • Casual Listener
  • i used my spotify at some other peoples computers and since then it says it's paused because it's being used somewhere else, i have tried changing my password and everything still doesn't work, pleas...
  • Peter__
  • Community Legend
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

Solved!! Last starred item on August 1st... More recent are disappearing?

Much like other users I am noticing that items I have starred are not appearing in my library. It hasn't been as widespread as all my music, just recent additions. For example I tried to star the new J Roddy Walston album "Essential Tremors" which re...

  • Regular
  • Much like other users I am noticing that items I have starred are not appearing in my library.  It hasn't been as widespread as all my music, just recent additions.  For example I tried to ...
  • EvanF811
  • Regular
  • 771 Views
  • 24 replies
  • 0 likes
  • Account
    Premium
  • 771 Views
  • 24 replies
  • 0 likes

Cant remember password and the mail is closed!

Hey! I cannot remember my password to my spotify and my internet carrier has closed my e-mail because we changed internet company! I have alot of playlists so i dont want to restart with a new sportify! what can i do??

  • Newbie
  • Hey!   I cannot remember my password to my spotify and my internet carrier has closed my e-mail because we changed internet company! I have alot of playlists so i dont want to restart with a...
  • Thedev
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Profile deleted, subscription involuntarily cancelled and password never sent

I've had a spotify account for some years and upgraded it not long ago only to find that t while I could still use spotify on my mobile, I could not log into my account on computers (it let me log in, but kept prompting me to link my account to fb. E...

  • Casual Listener
  • I've had a spotify account for some years and upgraded it not long ago only to find that t while I could still use spotify on my mobile, I could not log into my account on computers (it let me log in...
  • Thedev
  • Community Legend
  • 518 Views
  • 4 replies
  • 0 likes
  • 518 Views
  • 4 replies
  • 0 likes

Login with Facebook vs. Not

When I log in from my home laptop, I have certain playlists saved, but when I log on at work through Facebook, it did not save my playlists so I created different ones. Is there a way to sync all of my information, so I only have to log in through Fa...

  • Newbie
  • When I log in from my home laptop, I have certain playlists saved, but when I log on at work through Facebook, it did not save my playlists so I created different ones. Is there a way to sync all of ...
  • Thedev
  • Community Legend
  • 341 Views
  • 3 replies
  • 0 likes
  • Login
  • 341 Views
  • 3 replies
  • 0 likes

Solved!! Deleted playlist!

Hello! Wondering if you guys can restore my playlist?. It´s called "Chill" and I accidentally deleted it today...

  • Casual Listener
  • Hello!   Wondering if you guys can restore my playlist?. It´s called "Chill" and I accidentally deleted it today...      
  • Zeandean79
  • Regular
  • 984 Views
  • 15 replies
  • 0 likes
  • Account
  • 984 Views
  • 15 replies
  • 0 likes

Change Country Settings

hey, atm. I´m moving to poland, and I want to use my spotify account from there, but I can not change the country settings to poland, because I don´t have a premium account atm. But I want to get premium after the migration. Please change my account ...

  • Visitor
  • hey,   atm. I´m moving to poland, and I want to use my spotify account from there, but I can not change the country settings to poland, because I don´t have a premium account atm. But I want...
  • Adam
  • Roadie
  • 386 Views
  • 7 replies
  • 0 likes
  • 386 Views
  • 7 replies
  • 0 likes

Payment from a country to another

Hello! My sister recently moved into England for 9 months for a job and I decided to pay for her Spotify Premium for the trip. First I tried sending her a gift card but that didn't work for some reason. Then I logged into her account here, from Finla...

  • Newbie
  • Hello!   My sister recently moved into England for 9 months for a job and I decided to pay for her Spotify Premium for the trip. First I tried sending her a gift card but that didn't work fo...
  • Peter__
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

cannot put music from spotify to mdea player

I just purchased premium and the web player shows "premium" but I do not have the option to put it on my windws media player. I thought if I right mouse clicked on the song It would come up on the add to menu.

  • Casual Listener
  • I just purchased premium and the web player shows "premium" but I do not have the option to put it on my windws media player. I thought if I right mouse clicked on the song It would come up on the ad...
  • bunkie501
  • Casual Listener
  • 234 Views
  • 2 replies
  • 0 likes
  • 234 Views
  • 2 replies
  • 0 likes

Solved!! Lost all my playlists, followers and people I'm following

Since I've updated Spotify on 25 Sept., my playlists, starred music, followers, and people I'm following doesn't load anymore. I've had some problems logging in with the new version, however, given that I use Spotify as my main music program, loosing...

  • Casual Listener
  • Since I've updated Spotify on 25 Sept., my playlists, starred music, followers, and people I'm following doesn't load anymore. I've had some problems logging in with the new version, however, given t...
  • patrikg
  • Casual Listener
  • 409 Views
  • 2 replies
  • 0 likes
  • 409 Views
  • 2 replies
  • 0 likes