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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 407967 Views
  • 959 replies
  • 107 likes
  • Account
  • 407967 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1177463 Views
  • 119 replies
  • 113 likes
  • Account
  • 1177463 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100360 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100360 Views
  • 68 replies
  • 10 likes

Solved!! charged without getting premium

today July 5, 2013 12:52:38 PDT i was charged $10.72 from spotify i stopped my premium free trial a long time ago, and my account is not on premium even after the charge. i want to know why i was charged,and how i can get my refund, I DON'T EVEN HAVE...

  • Newbie
  • today July 5, 2013 12:52:38 PDT i was charged $10.72 from spotify    i stopped my premium free trial a long time ago, and my account is not on premium even after the charge. i want ...
  • Peter__
  • Community Legend
  • 383 Views
  • 4 replies
  • 0 likes
  • 383 Views
  • 4 replies
  • 0 likes

Need help (Urgent)

hi I cant seem to log into my account using my email address, i think i may have miss typed my email address when registering.i have given you my bank details for my email address & have not received any emails regarding welcoming to your servicei ca...

  • Casual Listener
  • hi I cant seem to log into my account using my email address, i think i may have miss typed my email address when registering. i have given you my bank details for my email address & have not re...
  • Peter__
  • Community Legend
  • 187 Views
  • 3 replies
  • 0 likes
  • 187 Views
  • 3 replies
  • 0 likes

Solved!! Why are you overcharging me $10.82 for a $9.99 subscription?

Since you provide no email support, I have no choice but to ask here. My long-standing Premium account was suddenly overcharged $10.82 instead of $9.99. In addition, my account page states that I will be billed "$9.99 each month," yet just to the rig...

  • Casual Listener
  • Since you provide no email support, I have no choice but to ask here.   My long-standing Premium account was suddenly overcharged $10.82 instead of $9.99. In addition, my account page states...
  • Peter__
  • Community Legend
  • 869 Views
  • 5 replies
  • 0 likes
  • 869 Views
  • 5 replies
  • 0 likes

Artist Banner

Hi, I recently got my artist page verified. How can I change his profile picture and add a big banner when you users click on his name? Thanks, Ernie

  • Newbie
  • Hi,   I recently got my artist page verified. How can I change his profile picture and add a big banner when you users click on his name?   Thanks, Ernie
  • Peter__
  • Community Legend
  • 4493 Views
  • 1 replies
  • 1 likes
  • Account
    Other
  • 4493 Views
  • 1 replies
  • 1 likes

can't use Premium account on device

I have a premium account, and have been listening to Spotify on my android phone since I set up the account. Around a month ago it stopped working on my phone. I can sign in by Facebook on my Mac, but not on my phone. When I click connect via Faceboo...

  • Casual Listener
  • I have a premium account, and have been listening to Spotify on my android phone since I set up the account. Around a month ago it stopped working on my phone. I can sign in by Facebook on my Mac, bu...
  • Peter__
  • Community Legend
  • 214 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
  • 214 Views
  • 2 replies
  • 0 likes

Problem with Premium

My brother wanna buy me a gift card, but showed him "504 gateway time-out". What am I doing?

  • Visitor
  • My brother wanna buy me a gift card, but showed him "504 gateway time-out". What am I doing?
  • Peter__
  • Community Legend
  • 208 Views
  • 6 replies
  • 0 likes
  • Premium
  • 208 Views
  • 6 replies
  • 0 likes

Playlists have disappeared

I set up a second account for a weekend project, then tried logging back into my original account to copy some playlists over. Ran into a few login issues but was finally able to get back into my account. When I did it asked for SMS password confirma...

  • Casual Listener
  • I set up a second account for a weekend project, then tried logging back into my original account to copy some playlists over. Ran into a few login issues but was finally able to get back into my acc...
  • Peter__
  • Community Legend
  • 296 Views
  • 7 replies
  • 0 likes
  • 296 Views
  • 7 replies
  • 0 likes

Solved!! Ongoing login problems: can login and view playlists, but only in offline mode?

All my playlists have disappeared and from reading here it appears that I too may be caught up in the Facebook secondary account mess. I've followed all the instructions but can't seem to solve this-- and my situation seems to be a bit different. 1) ...

  • Regular
  • All my playlists have disappeared and from reading here it appears that I too may be caught up in the Facebook secondary account mess. I've followed all the instructions but can't seem to solve this-...
  • kiwanda
  • Regular
  • 565 Views
  • 4 replies
  • 0 likes
  • 565 Views
  • 4 replies
  • 0 likes

How do I Switch Payment from Paypal to Gift Card?

Can't seem to switch? I have three months of gift cards and no way to use them....

  • Casual Listener
  • Can't seem to switch?  I have three months of gift cards and no way to use them....
  • Joe
  • Community Legend
  • 642 Views
  • 4 replies
  • 0 likes
  • 642 Views
  • 4 replies
  • 0 likes

Problem with free 30 days trial on the cellphone..

I've just got the 30 days premium trial.. Cause I want to use it on my mobile.. But it doesn't work.. It says: Premium reguired. Spotify premium is required for on-demand mobile streaming. Itäs free to stream on desktop. But I just got this 30 days f...

  • Newbie
  • I've just got the 30 days premium trial.. Cause I want to use it on my mobile.. But it doesn't work.. It says: Premium reguired. Spotify premium is required for on-demand mobile streaming. Itäs free ...
  • Liam
  • Community Legend
  • 282 Views
  • 3 replies
  • 0 likes
  • 282 Views
  • 3 replies
  • 0 likes

Password

So my account name is bradleywilliams1992<br>I try using the feature to reset password but I receive no email???<br><br>What can I do as I can not log in<br>My email is [snip]

  • Newbie
  • So my account name is bradleywilliams1992&lt;br&gt;I try using the feature to reset password but I receive no email???&lt;br&gt;&lt;br&gt;What can I do as I can not log in&amp...
  • Joe
  • Community Legend
  • 179 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 179 Views
  • 2 replies
  • 0 likes

I want my account removed forever.

Case numbers: 00860081 & 00860074 Login: 1184143431 Thanks.

  • Visitor
  • Case numbers: 00860081 & 00860074 Login: 1184143431 Thanks.
  • Liam
  • Community Legend
  • 329 Views
  • 5 replies
  • 0 likes
  • Account
  • 329 Views
  • 5 replies
  • 0 likes

Playlist seemingly detached from my account

I created a playlist yesterday ("For you" with 79 songs). The only other playlist I had was "Songs I Liked" from the radio. Both have disappeared and the only playlist I can view from my profile is one of my friend's who I started Following. I know m...

  • Newbie
  • I created a playlist yesterday ("For you" with 79 songs). The only other playlist I had was "Songs I Liked" from the radio. Both have disappeared and the only playlist I can view from my profile is o...
  • Jonahman10
  • Roadie
  • 173 Views
  • 1 replies
  • 0 likes
  • Account
  • 173 Views
  • 1 replies
  • 0 likes

tried activating a premium code, ended up paying for a subscription

Hello there I used to be a Premium user who changed phone company to telia which included a free spotify premium acc. I cancelled my subscription and waited the period and now tried activating. I had some trouble with it which I think is on there par...

  • Casual Listener
  • Hello there I used to be a Premium user who changed phone company to telia which included a free spotify premium acc. I cancelled my subscription and waited the period and now tried activating. I...
  • stu66er
  • Casual Listener
  • 195 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 195 Views
  • 2 replies
  • 0 likes

Solved!! New laptop can you remove the old one?

My old laptop is toast and I have a new one now before I install spotify, I know from previous experience I can have a max of 3 devices. Was just trying to be proactive and see if you can remove old laptop so when I bring on the new laptop my account...

  • Regular
  • My old laptop is toast and I have a new one now before I install spotify, I know from previous experience I can have a max of 3 devices. Was just trying to be proactive and see if you can remove old ...
  • ChelseaG
  • Regular
  • 383 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 383 Views
  • 2 replies
  • 0 likes

I have an active Spotify Premium subscription, even after i have cancelled it.

Basically I have about 4 days until my free premium runs out and I get billed for another month. A couple of mins ago I tried to cancel my subscription everything went fine up until the point in which I double checked under the accounts tab and saw t...

  • Casual Listener
  • Basically I have about 4 days until my free premium runs out and I get billed for another month. A couple of mins ago I tried to cancel my subscription everything went fine up until the point in whic...
  • iterrumzz
  • Casual Listener
  • 452 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 452 Views
  • 4 replies
  • 0 likes

Delete user

May u please delete my account too

  • Newbie
  • May u please delete my account too
  • Taylor
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Change the date of monthly payment

Hello, It is possible to get billed for the premium service the first day en every month? All of my bills get paid around the first of xxxx month, but my spotify gets paid aroudn the 20th-ish in the month.

  • Newbie
  • Hello,   It is possible to get billed for the premium service the first day en every month? All of my bills get paid around the first of xxxx month, but my spotify gets paid aroudn the 20th-...
  • Taylor
  • Community Legend
  • 212 Views
  • 1 replies
  • 1 likes
  • 212 Views
  • 1 replies
  • 1 likes

HELP my playlists cant be found from the search

I have had this problem for over a month now with making multiple playlists, using certain tags, and creating other accounts to follow and find them but still no luck its like they arent even in the system. And please save your time and dont tell me ...

  • Regular
  • I have had this problem for over a month now with making multiple playlists, using certain tags, and creating other accounts to follow and find them but still no luck its like they arent even in the ...
  • Garrisonw
  • Regular
  • 641 Views
  • 7 replies
  • 0 likes
  • 641 Views
  • 7 replies
  • 0 likes

My Trial is up, but I'm still receiving the service

Well, to try out spotify, I used an old empty debit card to register. My trial is up and it says that I need to add more money to my account to avoid cancelation. But it's been 2 weeks now since the trial ended, and I can still use offline, with no a...

  • Casual Listener
  • Well, to try out spotify, I used an old empty debit card to register. My trial is up and it says that I need to add more money to my account to avoid cancelation. But it's been 2 weeks now since th...
  • Qwertylord
  • Casual Listener
  • 226 Views
  • 3 replies
  • 0 likes
  • 226 Views
  • 3 replies
  • 0 likes