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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Papusvagyok
  • Newbie
  • 354991 Views
  • 902 replies
  • 105 likes
  • Account
  • 354991 Views
  • 902 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1153005 Views
  • 119 replies
  • 110 likes
  • Account
  • 1153005 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88570 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88570 Views
  • 68 replies
  • 10 likes

Cannot log in on my phone

I don't remember my spotify password, so I tried to login on my phone using facebook, but it is having trouble.

  • Newbie
  • I don't remember my spotify password, so I tried to login on my phone using facebook, but it is having trouble. 
  • Greg
  • Roadie
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

It won't let me upgrade

I have tried numerous times to upgrade, and it won't allow me. I've attached the screen I receive every time. I really want to use Spotify on my mobile. Please help me!

  • Newbie
  • I have tried numerous times to upgrade, and it won't allow me. I've attached the screen I receive every time. I really want to use Spotify on my mobile. Please help me! 
  • Sam
  • Spotify
  • 1846 Views
  • 6 replies
  • 0 likes
  • 1846 Views
  • 6 replies
  • 0 likes

Has my account been hacked?

I think my account has been hacked. All of my playlists have been deleted. It was good enough I have been added. I've changed my password. Is there anything I can do to get my playlists back?

  • Newbie
  • I think my account has been hacked. All of my playlists have been deleted. It was good enough I have been added. I've changed my password. Is there anything I can do to get my playlists back?
  • Sam
  • Spotify
  • 156 Views
  • 3 replies
  • 0 likes
  • 156 Views
  • 3 replies
  • 0 likes

Premium Account Hijacked

Hello everyone, My account has been hijacked this morning. The password I have used for months on my phone and computer have been changed and so has the email I have associated with this account. My premium membership was paid for and I have the tran...

  • Casual Listener
  • Hello everyone,  My account has been hijacked this morning. The password I have used for months on my phone and computer have been changed and so has the email I have associated with this ac...
  • Sam
  • Spotify
  • 232 Views
  • 6 replies
  • 0 likes
  • 232 Views
  • 6 replies
  • 0 likes

Account Swap Help

As I was adding my new gmail account to my main one, Spotify changed my email and linked it to my facebook for a strange reason. Now I am missing all my account that I had before. How can I get all my music back or can I undo all of this that has hap...

  • Newbie
  • As I was adding my new gmail account to my main one, Spotify changed my email and linked it to my facebook for a strange reason. Now I am missing all my account that I had before. How can I get all m...
  • Sam
  • Spotify
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

cant change payment method

hi, my payment decline for my premium subscription a few days ago. I have tried to resubsrcibe but wont let me. Have also tried changing payment method but wont allow that either? More than enough money to cover the charge but keeps saying declined o...

  • Regular
  • hi, my payment decline for my premium subscription a few days ago.  I have tried to resubsrcibe but wont let me.  Have also tried changing payment method but wont allow that either?  M...
  • Sam
  • Spotify
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Payment

Okay, so I paid for spotify on safari and then I go to the app and I try to play something and it says only premium users can listen to music on demand. But at safari it says your a premium users hope you have fun enjoying spotify! I need help! :c

  • Casual Listener
  • Okay, so I paid for spotify on safari and then I go to the app and I try to play something and it says only premium users can listen to music on demand. But at safari it says your a premium users hop...
  • Sam
  • Spotify
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

Can't login to Spotify on iPhone

Hi Recently I moved to Korea from the U.S. And recently I downgraded my Spotify from a Premium to the non-paying one. After all that, I can't use my spotify on my iphone. I can't login which is weird because I can login just fine on my Mac. I can hon...

  • Newbie
  • Hi   Recently I moved to Korea from the U.S.   And recently I downgraded my Spotify from a Premium to the non-paying one.   After all that, I can't use my spotify on my iph...
  • Sam
  • Spotify
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

I got my Iphone back

I posted 6-8 weeks ago that my 'IPHONE WAS TAKEN' STEPHEN ARNOLD Well Inow have a new Iphone but cant log on to Spotify because, I asked Spotify to remove my device from their database and discontinue service to that device, But now since i have a ne...

  • Casual Listener
  • I posted 6-8 weeks ago that my 'IPHONE WAS TAKEN' STEPHEN ARNOLD Well Inow have a new Iphone but cant log on to Spotify because, I asked Spotify to remove my device from their database and discontinu...
  • Taylor
  • Community Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

I am not a premium user anymore, but Spotify withdraws money from my accounts

I have searched my email accounts and I bought the premium account in february, but then I canceled the subscription. But in may 31. my email account tells me that I have a receipt for buying the subscripton again. Why is this? And second, I DO NOT h...

  • Newbie
  • I have searched my email accounts and I bought the premium account in february, but then I canceled the subscription. But in may 31. my email account tells me that I have a receipt for buying the s...
  • Joe
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Problems with premium account

The last few weeks I've had problemas with my premium account because everytime I try to do a search or I start playing any song I don't have in my playlists it stops, as if there was a connection problem or something similar, but the problem is not ...

  • Casual Listener
  • The last few weeks I've had problemas with my premium account because everytime I try to do a search or I start playing any song I don't have in my playlists it stops, as if there was a connection pr...
  • meahtenoha
  • Spotify
  • 225 Views
  • 3 replies
  • 1 likes
  • 225 Views
  • 3 replies
  • 1 likes

Facebook link to wrong band

Hi, My Band page is showing up under Facebook/Likes/Music as the wrong band (who have the same name). The Text link is correct but the image links to Spotify and completely the wrong band. I think this must have been dpone automatically. Can you tell...

  • Casual Listener
  • Hi, My Band page is showing up under Facebook/Likes/Music as the wrong band (who have the same name). The Text link is correct but the image links to Spotify and completely the wrong band. I think ...
  • Peter__
  • Community Legend
  • 556 Views
  • 3 replies
  • 0 likes
  • 556 Views
  • 3 replies
  • 0 likes

Inbox Trouble

A friend has informed me that there are two instances of my name when he goes to share music with me. One of them sends a music link to my FB account inbox, while the other sends the music directly to my Spotify inbox. I am not sure if this is a rece...

  • Casual Listener
  • A friend has informed me that there are two instances of my name when he goes to share music with me.  One of them sends a music link to my FB account inbox, while the other sends the music dire...
  • meahtenoha
  • Spotify
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Lost all my playlists! stared song are still present.

Sent mail to helpdesk but nothing has yet happened. Last Wednesday my account started to log in and out and now all my playlist are gone. but a single playlist with the name "Trailerpark" that i never seen before, and all my stared song are still pre...

  • Newbie
  • Sent mail to helpdesk but nothing has yet happened.     Last Wednesday my account started to log in and out and now all my playlist are gone. but a single playlist with...
  • Taylor
  • Community Legend
  • 179 Views
  • 2 replies
  • 0 likes
  • 179 Views
  • 2 replies
  • 0 likes

Random charging?

I deactivated my subscription about a year ago and just recently you started charging me again??

  • Newbie
  • I deactivated my subscription about a year ago and just recently you started charging me again??
  • Jamie
  • Spotify Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

We will cancel our paid accounts if you don't bring back the "What's New" option.

Dear Spotify I pay for my subscription because it's a convenient option for accessing music and I wanted to support it. Part of that convenience is being about to see what new music was released. Replacing it with discovery is very much an inconvenie...

  • Regular
  • Dear Spotify   I pay for my subscription because it's a convenient option for accessing music and I wanted to support it. Part of that convenience is being about to see what new music was re...
  • user-removed
  • Not applicable
  • 1014 Views
  • 19 replies
  • 3 likes
  • 1014 Views
  • 19 replies
  • 3 likes

Solved!! Lost Playlist

Hi, I lost my playlist: Dance/ Popular. How can I get it back, please help me

  • Newbie
  • Hi, I lost my playlist: Dance/ Popular. How can I get it back, please help me
  • Joe
  • Community Legend
  • 462 Views
  • 7 replies
  • 0 likes
  • 462 Views
  • 7 replies
  • 0 likes

Separate Spotify & Facebook Accounts

Hello, I realized when I deleted my facebook account that I cannot listen music to spotify !! I know that they sign up together.. But now, it is possible to delete facebook and keep spotify or not ?? It's amazing that we are obliged to have both.. Wi...

  • Newbie
  • Hello,    I realized when I deleted my facebook account that I cannot listen music to spotify !! I know that they sign up together.. But now, it is possible to delete facebook and kee...
  • Joe
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

A little help for the elderly trying to log in...

Hi there, I'm grasping here, trying to help my father who does not always possess the patience with "technical solutions" needed... A few years ago he registered a Spotify account, using an email address that is no longer active. He of course forgot ...

  • Casual Listener
  • Hi there,   I'm grasping here, trying to help my father who does not always possess the patience with "technical solutions" needed... A few years ago he registered a Spotify account, using a...
  • kalvsteken
  • Casual Listener
  • 173 Views
  • 2 replies
  • 0 likes
  • 173 Views
  • 2 replies
  • 0 likes

My playlists disappeared from my computer after trying to synchronize to Iphone4.

I stopped the syncronisation and now all my playlists are gone! The playlists cannot be found on the phone either. Were are they???? I have also tried to Log out and asked for a new password, but I cannot log in with the new password- only the old on...

  • Casual Listener
  • I stopped the syncronisation and now all my playlists are gone! The playlists cannot be found on the phone either. Were are they???? I have also tried to Log out and asked for a new password, but I c...
  • Joe
  • Community Legend
  • 619 Views
  • 16 replies
  • 0 likes
  • 619 Views
  • 16 replies
  • 0 likes