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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1784 Views
  • 0 replies
  • 8 likes
  • Security
  • 1784 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 448302 Views
  • 970 replies
  • 108 likes
  • Account
  • 448302 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199514 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199514 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108635 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108635 Views
  • 72 replies
  • 11 likes

Change Country

I started a Spotify account in the UK. Now I've moved to Denmark. I want to use the Web Player in Firefox on Linux. My country and the settings don't match, so I go to "Edit profile." "To change your profile country you'll need to update your payment...

  • Newbie
  • I started a Spotify account in the UK. Now I've moved to Denmark.   I want to use the Web Player in Firefox on Linux. My country and the settings don't match, so I go to "Edit profile." &n...
  • Joe
  • Community Legend
  • 1362 Views
  • 5 replies
  • 0 likes
  • Account
  • 1362 Views
  • 5 replies
  • 0 likes

Solved!! Problem with Spotify

Dear all, I am having a problem with Spotify. When I open it is supposed to go to the "recommendations page". Instead of this I can read the following message: "Fail to load application discover Missing Dependencies Framework compatible with recommen...

  • Casual Listener
  • Dear all,   I am having a problem with Spotify. When I open it is supposed to go to the "recommendations page". Instead of this I can read the following message:   "Fail to load app...
  • Joe
  • Community Legend
  • 883 Views
  • 9 replies
  • 0 likes
  • 883 Views
  • 9 replies
  • 0 likes

Just reinstalled spotify and time limit reached after about 10 songs played

As the subject line says above, spotify is telling me I have reached my 10 hours already, yet I only just re-installed it on my computer after having not used it for ages. I have not even listened to a whole album yet, only about 10 songs, if that, s...

  • Visitor
  • As the subject line says above, spotify is telling me I have reached my 10 hours already, yet I only just re-installed it on my computer after having not used it for ages. I have not even listened to...
  • user-removed
  • Not applicable
  • 261 Views
  • 2 replies
  • 0 likes
  • 261 Views
  • 2 replies
  • 0 likes

Re-Installing Spotify

i have been having problems of late with tunes resynching on my phone. it was not that big a deal but annoying if i was out and about and had to restart my phone for whatever reason. as many songs would ot be available to me until i got home.i asked ...

  • Regular
  • i have been having problems of late with tunes resynching on my phone. it was not that big a deal but annoying if i was out and about and had to restart my phone for whatever reason. as many songs wo...
  • Joe
  • Community Legend
  • 571 Views
  • 10 replies
  • 0 likes
  • Account
  • 571 Views
  • 10 replies
  • 0 likes

How can i pay with "eva-card"?

Hi all, a few days ago spotify told me that i could pay the Premium service with something that sounds like "eva-card". I tried to find more information about this payment method on the spotify website but i did not find anything. Please tell me, how...

  • Newbie
  • Hi all,   a few days ago spotify told me that i could pay the Premium service with something that sounds like "eva-card". I tried to find more information about this payment method on the sp...
  • Joe
  • Community Legend
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

Log in with facebook

How do i log in with my facebook account if the button to click is not even totally visible in the start screen. Working on a full HD screen. I try with my fb password and name, but not luck Check the print screen

spotify facebook link NOT WORKING.jpg
  • Newbie
  • How do i log in with my facebook account if the button to click is not even totally visible in the start screen. Working on a full HD screen. I try with my fb password and name, but not luck Check ...
  • Joe
  • Community Legend
  • 682 Views
  • 1 replies
  • 0 likes
  • Login
  • 682 Views
  • 1 replies
  • 0 likes

please fix it is saying i am on trial but i am a premium account.

The Spotify iPhone app is saying i am on trial but i have Spotify Premium and I pay $10 a month. help!

  • Newbie
  • The Spotify iPhone app is saying i am on trial but i have Spotify Premium and I pay $10 a month. help!
  • Liam
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • Premium
  • 241 Views
  • 1 replies
  • 0 likes

I cancelled my account but still was charged...?

Some time last month, I don't think I have an exact date sorry, I cancelled my account for the simple reason that I had no money in my bank account and knew I wouldn't be abe to pay the fees. My circumstances have slightly improved and now 9.99 is go...

  • Regular
  • Some time last month, I don't think I have an exact date sorry, I cancelled my account for the simple reason that I had no money in my bank account and knew I wouldn't be abe to pay the fees. My circ...
  • Liam
  • Community Legend
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

Even though I cancelled my subscription you have still charged me

I have woken up this morning to find that you have charged my account with £9.99 for a subscription that I cancelled on the 11/09/2013. I cancelled it within the 30 days. And for you to just take the money without even a email or a receipt is disgust...

  • Newbie
  • I have woken up this morning to find that you have charged my account with £9.99 for a subscription that I cancelled on the 11/09/2013. I cancelled it within the 30 days. And for you to just take the...
  • Liam
  • Community Legend
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

Unidays Linked to wrong Spotify

I recently tried to sign up for the Spotify discount but was somehow logged into a very old Spotify account that I haven't used in years. This has caused Unidays to link up with that Spotify account meaning I can't link up the one I actually use. Hel...

  • Newbie
  • I recently tried to sign up for the Spotify discount but was somehow logged into a very old Spotify account that I haven't used in years. This has caused Unidays to link up with that Spotify account ...
  • Joe
  • Community Legend
  • 1188 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 1188 Views
  • 1 replies
  • 0 likes

Spotify deleted my starred tracks

Spotify has been getting into the habit of crashing while I am adding a new song to a playlist, and this recent time it crashed, when I rebooted it all of my starred tracks were erased.

  • Newbie
  • Spotify has been getting into the habit of crashing while I am adding a new song to a playlist, and this recent time it crashed, when I rebooted it all of my starred tracks were erased.
  • meahtenoha
  • Spotify
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

code 1 month premium

I have 12 codes premium 1 monthCan I put them all together or should I use them when expire 1 month? thank you

  • Casual Listener
  • I have 12 codes premium 1 month Can I put them all together or should I use them when expire 1 month?   thank you
  • meahtenoha
  • Spotify
  • 465 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 465 Views
  • 1 replies
  • 0 likes

Solved!! Gift Card Redemption/Balance of Gift Card

Hello, I was given $120 worth of Spotify GIft Cards and was only able to redeem $90. It says it cannot take the rest of the cards at this time. Can Spotify only accept $90 of credit at a time? Also, where can I find my current balance of redeemed gif...

  • Casual Listener
  • Hello,   I was given $120 worth of Spotify GIft Cards and was only able to redeem $90. It says it cannot take the rest of the cards at this time.   Can Spotify only accept $90 of cr...
  • wolfets0
  • Casual Listener
  • 2659 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2659 Views
  • 2 replies
  • 0 likes

login Premium errors

I hope there is someone who can help me with this: I can't login to Spotify Premium on my phone for over three weeks now, for some reason I keep getting errors when I try to login (via Facebook) - really annoying because I miss my music - who can hel...

  • Newbie
  • I hope there is someone who can help me with this: I can't login to Spotify Premium on my phone for over three weeks now, for some reason I keep getting errors when I try to login (via Facebook) - re...
  • Adam
  • Roadie
  • 270 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 270 Views
  • 1 replies
  • 0 likes

Tracks went grey

Hello, This morning I starred Aviciis albun True. I listended to 5-6 songs when suddenly the whole playlist went grey and it says "This track is not currently available in sweden. If you have a computer you can import it." and now I can't listen to a...

  • Regular
  • Hello, This morning I starred Aviciis albun True. I listended to 5-6 songs when suddenly the whole playlist went grey and it says "This track is not currently available in sweden. If you have a compu...
  • Crypticon
  • Regular
  • 682 Views
  • 2 replies
  • 1 likes
  • Account
    Other
  • 682 Views
  • 2 replies
  • 1 likes

credir card charged

i want my credit card to stop being charged and i want i refund please..i never signed up for your service.contact me asap please an i do mean asap...

  • Newbie
  • i want my credit card to stop being charged and i want i refund please..i never signed up for your service.contact me asap please an i do mean asap...
  • Joe
  • Community Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Lost my playlists

At least 3 playlists and starred list is empty? Can u help me?  

  • Casual Listener
  • At least 3 playlists and starred list is empty? Can u help me?  
  • Adam
  • Roadie
  • 234 Views
  • 3 replies
  • 0 likes
  • 234 Views
  • 3 replies
  • 0 likes

Spotify keeps charging me too for a monthly subscription!

Hi! I got the automatic reply from the contact form, which by the way is very vague, I am not sure if a human being will ever look at my case ore not. But I think not as it says that you are "sure" that I can get help through other channels. It's the...

  • Visitor
  • Hi!   I got the automatic reply from the contact form, which by the way is very vague, I am not sure if a human being will ever look at my case ore not. But I think not as it says that you a...
  • Adam
  • Roadie
  • 381 Views
  • 3 replies
  • 0 likes
  • 381 Views
  • 3 replies
  • 0 likes

Spotify in China

Dear Spotify I have quit an anoying problem. I used to have a premium account but I stopped it because I didn't know if I would be using it that frequently anymore. Anyway, I am studying in China for a couple of months and I want to get the premium a...

  • Casual Listener
  • Dear Spotify 🙂   I have quit an anoying problem.  I used to have a premium account but I stopped it because I didn't know if I would be using it that frequently anymore.  Anyw...
  • Hilde_L
  • Casual Listener
  • 1650 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1650 Views
  • 2 replies
  • 0 likes