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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • _carlosoliva_
  • Newbie
  • 396932 Views
  • 944 replies
  • 107 likes
  • Account
  • 396932 Views
  • 944 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170676 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170676 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98882 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98882 Views
  • 68 replies
  • 10 likes

Lost playlist

Can any one help I've lost all my music

  • Casual Listener
  • Can any one help I've lost all my music
  • Marco
  • Community Legend
  • 160 Views
  • 2 replies
  • 0 likes
  • 160 Views
  • 2 replies
  • 0 likes

Impossible to activate gift card

Hi, I bought myself a 3 months gift card, to use with my own account; I live in the England, paid with an english card, my account is registered in england (I checked, it is United Kingdom), but everytime I try to redeem my gift card it says Country ...

  • Casual Listener
  • Hi,   I bought myself a 3 months gift card, to use with my own account; I live in the England, paid with an english card, my account is registered in england (I checked, it is United Kingd...
  • AudreyMB
  • Casual Listener
  • 616 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 616 Views
  • 6 replies
  • 0 likes

Premium issues - it says I don't have Premium and I do ?

Hi

I pay for premium but it won't let me stream or download as it says I don't have premium ?

Can someone fix it please ?

Also all my old playlists have disappeared.

VERY frustrating.

Thanks

Dan.

  • Newbie
  • Hi<br><br>I pay for premium but it won't let me stream or download as it says I don't have premium ?<br><br>Can someone fix it please ?<br><br>Also all my old play...
  • Joe
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • Premium
  • 191 Views
  • 1 replies
  • 0 likes

Solved!! Can't cancel my recurring payment

Logging on via Facebook, but Spotify ask for the password. And I register the CORRECT password, but Spotify just say that it's wrong. Tried to change but the same result. Anybody knows what problem it is??

  • Newbie
  • Logging on via Facebook, but Spotify ask for the password. And I register the CORRECT password, but Spotify just say that it's wrong. Tried to change but the same result.   Anybody knows what ...
  • Joe
  • Community Legend
  • 2495 Views
  • 10 replies
  • 1 likes
  • 2495 Views
  • 10 replies
  • 1 likes

Changing Phone Contract, need help.

So I am giving away my phone to a friend of mine and he is taking over my cellphone contract, which also includes Spotify premium. He wants to use Spotify too and my new phone contract will include Spotify too, which means all my playlists will be go...

  • Newbie
  • So I am giving away my phone to a friend of mine and he is taking over my cellphone contract, which also includes Spotify premium. He wants to use Spotify too and my new phone contract will include S...
  • Marco
  • Community Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • Account
  • 256 Views
  • 1 replies
  • 0 likes

Error 408

Account - maax.netIssue - Seaman - travelling worldwide. Country where Spotify was registered - US - Grand CaymanI would appreciate to be able to access my spotify account on my travels. Thanks,Martin StokicPhoto Sales ManagerRCCL

  • Casual Listener
  • Account - maax.net Issue - Seaman - travelling worldwide. Country where Spotify was registered - US - Grand Cayman I would appreciate to be able to access my spotify account on my travels. ...
  • Joe
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Got charged two times

Got one month for the price of two. Ridiculous.

  • Newbie
  • Got one month for the price of two. Ridiculous.
  • meahtenoha
  • Spotify
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

password reset problems

what up spotify community! so for some reason i cant login. ive logged in w my facebook info and when i try to reset my password it just prompts me to enter my email where i receive a message telling me to search the community help forum or faq and i...

  • Regular
  • what up spotify community! so for some reason i cant login. ive logged in w my facebook info and when i try to reset my password it just prompts me to enter my email where i receive a message telling...
  • meahtenoha
  • Spotify
  • 1609 Views
  • 11 replies
  • 1 likes
  • 1609 Views
  • 11 replies
  • 1 likes

I can't get Spotify Premium anymore

I just redeemed a spotify gift card with a value of $10. Usually, it would say I now have Spotify Premium. Now, it says I have unlimited for 61 days. To upgrade, I need to give credit card information but I don't want to do that. I know that when I u...

  • Casual Listener
  • I just redeemed a spotify gift card with a value of $10. Usually, it would say I now have Spotify Premium. Now, it says I have unlimited for 61 days. To upgrade, I need to give credit card informatio...
  • Nickiromez
  • Casual Listener
  • 288 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 288 Views
  • 2 replies
  • 0 likes

Linking to new Facebook pages: This page is not yet approved to add catalogs.

Facebook URL: https://www.facebook.com/lilcorymuzik Spotify: Lil Cory Reasons FB should have approved me: Def Jam (Major Label) distributes my music I have spent money in facebook ads My music is not only on Spotify but iTunes, Rhapsody and more... I...

  • Regular
  • Facebook URL: https://www.facebook.com/lilcorymuzik   Spotify: Lil Cory   Reasons FB should have approved me:   Def Jam (Major Label) distributes my music I hav...
  • Lilcory
  • Casual Listener
  • 3123 Views
  • 10 replies
  • 0 likes
  • 3123 Views
  • 10 replies
  • 0 likes

All starred music has disappeared

all my starred music gone, how do I go around getting all of it back?

  • Casual Listener
  • all my starred music gone, how do I go around getting all of it back?
  • Joe
  • Community Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Change email for an existing account

Hi, I have 2 spotify accounts. 1 linked to my personal email address (free account) and 1 to my work address (premium account). I would like to move my premium account to my personal email address and delete the work account. Please help? Thank you,

  • Visitor
  • Hi,   I have 2 spotify accounts. 1 linked to my personal email address (free account) and 1 to my work address (premium account). I would like to move my premium account to my pers...
  • Adam
  • Roadie
  • 237 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 237 Views
  • 3 replies
  • 0 likes

Problem resetting PW

I'm trying to help a collegue to reset his password. After he clicks on the link in the mail he gets to the reset PW page, enters a new PW and then ends up at the "took too long time" or something like that and the new PW doesn't work. What to do?

  • Casual Listener
  • I'm trying to help a collegue to reset his password.   After he clicks on the link in the mail he gets to the reset PW page, enters a new PW and then ends up at the "took too long time" or s...
  • somethingunique
  • Casual Listener
  • 206 Views
  • 4 replies
  • 0 likes
  • 206 Views
  • 4 replies
  • 0 likes

Linking Spotify and Facebook account

If I link my Facebook account to my already active Spotify account will it change my Spotify account name to my Facebook name or leave it unchanged? Thanks for the help.

  • Visitor
  • If I link my Facebook account to my already active Spotify account will it change my Spotify account name to my Facebook name or leave it unchanged? Thanks for the help.
  • user-removed
  • Not applicable
  • 271 Views
  • 3 replies
  • 0 likes
  • 271 Views
  • 3 replies
  • 0 likes

Spotify gift card not working

Sorry if this is the wrong place or I'm doing this wrong I purchased two $10 spotify cards from WalMart yesterday, tried both codes, and both give the error "Oops! Something went wrong, please try again or check out our help area". So I looked around...

  • Newbie
  • Sorry if this is the wrong place or I'm doing this wrong 🙂   I purchased two $10 spotify cards from WalMart yesterday, tried both codes, and both give the error "Oops! Something went wrong,...
  • user-removed
  • Not applicable
  • 573 Views
  • 5 replies
  • 0 likes
  • 573 Views
  • 5 replies
  • 0 likes

10-hour limit exceeded without using Spotifiy

I've just opened Spotify after a month on holiday and it says my 10-hour limit is exceeded… Is there a bug, can I do something to fix it?

  • Casual Listener
  • I've just opened Spotify after a month on holiday and it says my 10-hour limit is exceeded… Is there a bug, can I do something to fix it?
  • Crooty
  • Casual Listener
  • 564 Views
  • 5 replies
  • 0 likes
  • Free
  • 564 Views
  • 5 replies
  • 0 likes

Spotify Premium upgrade for US military users

I'm stationed overseas and would like to get spotify premium but because my credit card is addressed within the United States and my current location is overseas the system will not process my request. Any ideas? Thanks so much!

  • Newbie
  • I'm stationed overseas and would like to get spotify premium but because my credit card is addressed within the United States and my current location is overseas the system will not process my reques...
  • Adam
  • Roadie
  • 994 Views
  • 1 replies
  • 0 likes
  • 994 Views
  • 1 replies
  • 0 likes

New password. Forgot the old

I enter my email address but do not get a new password.i have forget the Old password. what should I do?

  • Newbie
  • I enter my email address but do not get a new password.i have forget the Old password. what should I do?
  • Adam
  • Roadie
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Cannot access my original account!

I have read a few of the Solutions in your Help guides, and I am still unsure and unable of how to solve my problem. Basically, I had my original account that I created through Facebook, using my profile Kavi Mehta, the email [snip], and my Facebook ...

  • Casual Listener
  • I have read a few of the Solutions in your Help guides, and I am still unsure and unable of how to solve my problem.  Basically, I had my original account that I created through Facebook, using ...
  • Sam
  • Spotify
  • 826 Views
  • 9 replies
  • 1 likes
  • 826 Views
  • 9 replies
  • 1 likes

First subscription

Hi, I've just subscribed for a first time to Spotify (After 1 month free trial) using Paypal and I wanted to subscribe for 1 month but I was charged twice (in the subscription page my account is valid for 2 months). Why that happened?

  • Newbie
  • Hi, I've just subscribed for a first time to Spotify (After 1 month free trial) using Paypal and I wanted to subscribe for 1 month but I was charged twice (in the subscription page my account is...
  • Sam
  • Spotify
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 140 Views
  • 1 replies
  • 0 likes