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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81654 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
656960 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
738114 Views
18 replies
29 likes
I started my Sotify paid subscription using my wife's account because I did not own a facebook account. I now own a facebook account and would like to change the subscription to my account. I don't want to cancel and loose my playlists since I have b...
I started my Sotify paid subscription using my wife's account because I did not own a facebook account. I now own a facebook account and would like to change the subscription to my account. I don't w...
Community Legend
683 Views
7 replies
0 likes
Hi All I am a premium member of Spotify ,and originally set my Spotify account using Facebook. I have now closed my Facebook account and I cannot login to Spotify. My old Facebook deatail are now invalid. I am still been changed for the the account. ...
Hi All I am a premium member of Spotify ,and originally set my Spotify account using Facebook. I have now closed my Facebook account and I cannot login to Spotify. My old Fa...
Spotify Legend
715 Views
5 replies
0 likes
Going to change my internent connection so will have a different email address so how do i log in to my account if I change.
Going to change my internent connection so will have a different email address so how do i log in to my account if I change.
Spotify
276 Views
1 replies
0 likes
I'd like to know how / if I can change my billing date from one day to another. I'm trying to have all my bills hit on or near the same day. Any help is appreciated! Best, Alex
I'd like to know how / if I can change my billing date from one day to another. I'm trying to have all my bills hit on or near the same day. Any help is appreciated! Best, Alex
Spotify
1291 Views
2 replies
0 likes
I need to disconnect my premium account from facebook because I will be deleting my facebook. Even if I need to transfer my spotify premium account to a new account, I am okay with that. Can I transfer my stars and likes? How come there is no email o...
I need to disconnect my premium account from facebook because I will be deleting my facebook. Even if I need to transfer my spotify premium account to a new account, I am okay with that. Can I transf...
Spotify
272 Views
2 replies
0 likes
Hi there, I am hoping some can help me. I recently updated my spotify which was fine, but unfortunately all of my followers and following have been deleted. I am building a radio show at the moment and am using spotify as a platform. I am wondering i...
Hi there, I am hoping some can help me. I recently updated my spotify which was fine, but unfortunately all of my followers and following have been deleted. I am building a radio show at t...
Community Legend
277 Views
1 replies
0 likes
Please someone turn off my email updates every fortnight and however often. I am so sick of them and I can't even find an email address to send a nice email to. I have decided I do not want to use spoify for the time being, but am forced to receive t...
Please someone turn off my email updates every fortnight and however often. I am so sick of them and I can't even find an email address to send a nice email to. I have decided I do not wa...
Community Legend
425 Views
2 replies
0 likes
Hi,yesterday i bought premium by mistake i don't want premium,can i back it and get my money back too ? Greetings.
Hi,yesterday i bought premium by mistake i don't want premium,can i back it and get my money back too ? Greetings.
Community Legend
426 Views
2 replies
0 likes
Many of my Spotify friends are radio programs and music magazines. Before, I could reach new playlists published by them through. Spotify. But since a while back, no more playlist are published there. But if I click a link on their website I can find...
Many of my Spotify friends are radio programs and music magazines. Before, I could reach new playlists published by them through. Spotify. But since a while back, no more playlist are published there...
Casual Listener
597 Views
3 replies
0 likes
I used spotify premium connected with facebook. I deleted facebook totaly and installes spotify fresh with emailaccount. The licence code needs to be reset but nobody seems to know how or is willing to cooperate. Do I need to stop with spotify ? Rega...
I used spotify premium connected with facebook. I deleted facebook totaly and installes spotify fresh with emailaccount. The licence code needs to be reset but nobody seems to know how or is will...
Spotify
334 Views
1 replies
0 likes
Hey team, since I was not able of signing with my credit cards eventhough they were botch current I decided to get a Paypal account but when I made the payment, Spotify double charged to me, with a time lapse of difference for 5 secs, the fact is tha...
Hey team, since I was not able of signing with my credit cards eventhough they were botch current I decided to get a Paypal account but when I made the payment, Spotify double charged to me, with a t...
Spotify
382 Views
1 replies
0 likes
I have 2 phones, 2 different services. When signing up for payment thru my phone bill, without even realizing it i accidentally entered the number for the wrong phone. Was curious as to how to switch to the number I want billed from?
I have 2 phones, 2 different services. When signing up for payment thru my phone bill, without even realizing it i accidentally entered the number for the wrong phone. Was curious as to how to switch...
Spotify
535 Views
1 replies
0 likes
I payed this months subscription on the the 2nd, and yesterday i got charged 4 times of $9.99! Now i have over $145 of overdraft fees i have to pay to my bank. i tried contacting spotify multiple times to get a refund and no one ever gets back to me,...
I payed this months subscription on the the 2nd, and yesterday i got charged 4 times of $9.99! Now i have over $145 of overdraft fees i have to pay to my bank. i tried contacting spotify multiple tim...
Spotify
301 Views
1 replies
0 likes
I cannot change my password. Following the steps described here - https://support.spotify.com/uk/problems/#!/article/change-password - when I try and submit it complains my email address is already linked to an account. Yes - my account, its ME, I'm ...
I cannot change my password. Following the steps described here - https://support.spotify.com/uk/problems/#!/article/change-password - when I try and submit it complains my email address is...
Community Legend
703 Views
3 replies
0 likes
I think you've charged me twice. Could you please check this up?
I think you've charged me twice. Could you please check this up? 🙂
Community Legend
262 Views
1 replies
0 likes
Hello, I am being charged on 2 cards. Please let me know how I can get a refund and also cancel the payment on one of the cards. Thanks. Abhi.
Hello, I am being charged on 2 cards. Please let me know how I can get a refund and also cancel the payment on one of the cards. ...
Community Legend
283 Views
1 replies
0 likes
Sorry if this is the wrong place or I'm doing this wrong I purchased two $10 spotify cards from WalMart yesterday, tried both codes, and both give the error "Oops! Something went wrong, please try again or check out our help area". So I looked around...
Sorry if this is the wrong place or I'm doing this wrong 🙂 I purchased two $10 spotify cards from WalMart yesterday, tried both codes, and both give the error "Oops! Something went wrong,...
Not applicable
799 Views
5 replies
0 likes
Ive had spotify for a few months now and i have always paid 9.99. im a very organized person and i set the exact amont to the side for all my bills. and this month i was charged 10.76. i know its not a huge diffrence but i would just like to know as ...
Ive had spotify for a few months now and i have always paid 9.99. im a very organized person and i set the exact amont to the side for all my bills. and this month i was charged 10.76. i know its not...
Community Legend
317 Views
1 replies
0 likes
I'm having the issue of other unwanted people being on my account...
I'm having the issue of other unwanted people being on my account...
Composer
5390 Views
1 replies
0 likes
Hi, anyone an idea why i can't see other playlists when searching for music on my Ipad? Only get the artist, not other users playlists? Thx, M
Hi, anyone an idea why i can't see other playlists when searching for music on my Ipad? Only get the artist, not other users playlists? Thx, M
Community Legend
209 Views
1 replies
0 likes
