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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

286677 Views

529 replies

34 likes

Account
Free
  • 286677 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13607 Views

6 replies

11 likes

Security
  • 13607 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

539993 Views

990 replies

114 likes

Account
  • 539993 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129574 Views

74 replies

12 likes

Account
Login
Premium
  • 129574 Views
  • 74 replies
  • 12 likes

Solved!! Premium purchased but not active in web interface

Hi all, I've purchased a subscription to Spotify Premium via my mobile device to be charged to my provider. I've received a receipt for the initial charge and premium works on my phone. It doesn't work when I login to the web interface with the same ...

Casual Listener

Hi all, I've purchased a subscription to Spotify Premium via my mobile device to be charged to my provider. I've received a receipt for the initial charge and premium works on my phone. It doesn't ...

ctbenard1

Newbie

672 Views

6 replies

0 likes

Account
Premium
Subscription
  • 672 Views
  • 6 replies
  • 0 likes

Playlist Error: Uninstalled Spotify then Reinstalled Spotify - Playlists GONE!

Spotify Errored out when I opened up the recently re-installed Spotify. All my playlists are gone and I just got a yellow notification at the top that there was a "Playlist Error" and that is it. No error # or anything. Any help would be great.

Casual Listener

Spotify Errored out when I opened up the recently re-installed Spotify. All my playlists are gone and I just got a yellow notification at the top that there was a "Playlist Error" and that is it. No ...

Peter__

Community Legend

3614 Views

41 replies

1 likes

  • 3614 Views
  • 41 replies
  • 1 likes

Solved!! Log in with Facebook

I get the message " Please install Spotify using a normal account instead of an Administrator account". What do I do? Please help me.

Casual Listener

I get the message " Please install Spotify using a normal account instead of an Administrator account". What do I do? Please help me.

Taylor

Community Legend

444 Views

3 replies

0 likes

  • 444 Views
  • 3 replies
  • 0 likes

Solved!! Accidentally created a new account

Today I activated Spotify premium including a free trial month. For some reason it did not associate with my normal account that I have been using for years, but instead created a new account with the email address of my Facebook account. How can I t...

Casual Listener

Today I activated Spotify premium including a free trial month. For some reason it did not associate with my normal account that I have been using for years, but instead created a new account with th...

whomma

Casual Listener

477 Views

2 replies

0 likes

  • 477 Views
  • 2 replies
  • 0 likes

misspelled email but cannot correct; says account already exists

My email address is has a typo on my profile there is a "y" instead of the "h" in bellsouth, so when I went to correct it, it said a profile already exists. ( I am assuming mine and therefore I have two?) but I can't request password help because the...

Casual Listener

 My email address is has a typo on my profile there is a "y" instead of the "h" in bellsouth, so when I went to correct it, it said a profile already exists. ( I am assuming mine and t...

Jamie

Spotify Legend

2218 Views

5 replies

0 likes

Account
  • 2218 Views
  • 5 replies
  • 0 likes

RECUPERAR LISTA BORRADA

Por favor borré una lista importantísimo, les agradecería infinitamente que me la recuperasen. El nombre de la lista es; rocanrol en havaianas#3. Nombre de cuenta xoangarcia. Mil gracias desde ya!!

Newbie

Por favor borré una lista importantísimo, les agradecería infinitamente que me la recuperasen. El nombre de la lista es; rocanrol en havaianas#3. Nombre de cuenta xoangarcia.   Mil gracia...

Peter__

Community Legend

330 Views

5 replies

0 likes

  • 330 Views
  • 5 replies
  • 0 likes

log in help

I recently got a new computer at work. I am trying to redownload the program. I cannot remember my password. According to my computer at home my user name is Username: 1224167805 I tried signing in using that and also katjane which shows up in the co...

Newbie

I recently got a new computer at work. I am trying to redownload the program. I cannot remember my password. According to my computer at home my user name is Username: 1224167805 I tried signing in u...

Peter__

Community Legend

240 Views

1 replies

0 likes

Login
  • 240 Views
  • 1 replies
  • 0 likes

Last night i deleted my spotify on facebook! lost premium and playlist!

Hello, (Please excuse me for my bad english, it's not my mother language). So, last night i deleted spotify from my facebook account and now i can't get access to my spotify-facebook account anymore. Only through my normal mail account. And when i lo...

Visitor

Hello,   (Please excuse me for my bad english, it's not my mother language). So, last night i deleted spotify from my facebook account and now i can't get access to my spotify-facebook acc...

Peter__

Community Legend

276 Views

1 replies

0 likes

  • 276 Views
  • 1 replies
  • 0 likes

Different e-mailadresses

Hi!I have an Spotify-account registred on an old e--mailadress that I no longer use. When I try to change it to my new e-mailadress I get the message that "This e-mail is already registred on another account". I thought "Oh, I've obviously forgot tha...

Casual Listener

Hi! I have an Spotify-account registred on an old e--mailadress that I no longer use. When I try to change it to my new e-mailadress I get the message that "This e-mail is already registred on ano...

pitteillemeg

Casual Listener

243 Views

2 replies

0 likes

  • 243 Views
  • 2 replies
  • 0 likes

Premium account hacked

Hello Spotify community, This is in reference to support ticket 00944479. My Premium account has been compromised, the password has changed as well as the email address on the account. Please HALP

Casual Listener

Hello Spotify community,   This is in reference to support ticket 00944479. My Premium account has been compromised, the password has changed as well as the email address on the account. Ple...

carbs2k

Casual Listener

381 Views

7 replies

0 likes

Account
  • 381 Views
  • 7 replies
  • 0 likes

Won't accept password

Hi I have spotify premium which I listen to via the spotify desktop app on my home pc and on my work pc (not at the same time). My work pc no longer accepts my password, instead telling me it is incorrect. I've tried resetting my password a number of...

Casual Listener

Hi   I have spotify premium which I listen to via the spotify desktop app on my home pc and on my work pc (not at the same time).   My work pc no longer accepts my password, instead...

Peter__

Community Legend

602 Views

3 replies

0 likes

  • 602 Views
  • 3 replies
  • 0 likes

Problem Changeing Country settings

Hi, I have a roblem changeing my country setings, I'm from Spain and I use my spanish card number to pay spotify monthly, I recently moved to England but I want to use the credit card from spain, how do I change my country details in Spotify? Thx

Regular

Hi, I have a roblem changeing my country setings, I'm from Spain and I use my spanish card number to pay spotify monthly, I recently moved to England but I want to use the credit card from spain, how...

Peter__

Community Legend

338 Views

4 replies

0 likes

  • 338 Views
  • 4 replies
  • 0 likes

Solved!! Want to Delete Facebook but cant log in.

Ok, So i'm sick of facebook, and i really, really want to delete it but when i sumbitted my Deletion request i got locked out of Spotify. All i want to do is delete my Facebook but still be able to use spotify. Is there a way to unlink my Spotify Acc...

Newbie

Ok, So i'm sick of facebook, and i really, really want to delete it but when i sumbitted my Deletion request i got locked out of Spotify. All i want to do is delete my Facebook but still be able to u...

Peter__

Community Legend

3743 Views

5 replies

0 likes

  • 3743 Views
  • 5 replies
  • 0 likes

JUST bought Spotify card, redeemed wrong subscription though?

I had sent this to customer support but Yahoo took it upon themselves to delete the email account I was using. My mom just bought a $30 Spotify card for me because they do not want to give out credit card information. I was given choice(s?) for what ...

Newbie

I had sent this to customer support but Yahoo took it upon themselves to delete the email account I was using.  My mom just bought a $30 Spotify card for me because they do not want to give ou...

Peter__

Community Legend

478 Views

2 replies

0 likes

Premium
Unlimited
  • 478 Views
  • 2 replies
  • 0 likes

Lost playlist and now back on free trial?

Hello, I got logged out on my phone and now all of my playlists are gone on my phone as well as the desktop version. It also shows that I am on a 2 day premium trail but I have upgraded and paid for the premium membership already. Thoughts?

Newbie

Hello,   I got logged out on my phone and now all of my playlists are gone on my phone as well as the desktop version. It also shows that I am on a 2 day premium trail but I have upgraded an...

Peter__

Community Legend

319 Views

3 replies

1 likes

  • 319 Views
  • 3 replies
  • 1 likes

Another users playlists

My partner passed away trahically recently and unfortunately his mobile phone could not be saved. He used spotify all the time and in his playlist was a specific song he said that he wanted playing at his funeral. I can't remember what it was called....

Casual Listener

My partner passed away trahically recently and unfortunately his mobile phone could not be saved. He used spotify all the time and in his playlist was a specific song he said that he wanted playing a...

Peter__

Community Legend

207 Views

2 replies

0 likes

  • 207 Views
  • 2 replies
  • 0 likes

Solved!! Premium works only on mobile

Here's the story: I downloaded the app on my phone and login via Facebook. Then I upgrade my account to Premium. Now I'm logging in on the web via FB and my account is just basic free acount. Both accounts are connetced to the same e-mial adress fana...

Casual Listener

Here's the story: I downloaded the app on my phone and login via Facebook. Then I upgrade my account to Premium. Now I'm logging in on the web via FB and my account is just basic free acount. ...

Thedev

Community Legend

422 Views

3 replies

0 likes

Premium
  • 422 Views
  • 3 replies
  • 0 likes

Changing payment date

hi! could you please turn my account to free , so I can resubscribe today so you charge me every month on this 26th?! thanks!

Casual Listener

hi! could you please turn my account to free , so I can resubscribe today so you charge me every month on this 26th?!   thanks!

Panz3r

Casual Listener

274 Views

2 replies

0 likes

Subscription
  • 274 Views
  • 2 replies
  • 0 likes

forgot my whole account

I have signed up for spotify a few months back. I love it. I just got an upgrade for my phone and when I tried to sign in I realized I had made a few accounts with different emails.the one I'm looking for had premium on it and all of my music that I'...

Newbie

I have signed up for spotify a few months back. I love it. I just got an upgrade for my phone and when I tried to sign in I realized I had made a few accounts with different emails.the one I'm lookin...

Thedev

Community Legend

241 Views

1 replies

0 likes

  • 241 Views
  • 1 replies
  • 0 likes

Does spotify work in Thailand?

Hi, I would like to know that does Spotify work in Thailand? Now I live in France, and I have a spotify premium account. But next week I'm leaving to BKK, Thailand. But I still need to continue my account to use in Thailand, is it possible? I look fo...

Regular

Hi, I would like to know that does Spotify work in Thailand? Now I live in France, and I have a spotify premium account. But next week I'm leaving to BKK, Thailand. But I still need to continue m...

user-removed

Not applicable

10331 Views

8 replies

0 likes

Premium
  • 10331 Views
  • 8 replies
  • 0 likes