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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 406619 Views
  • 959 replies
  • 107 likes
  • Account
  • 406619 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176299 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176299 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100062 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100062 Views
  • 68 replies
  • 10 likes

Solved!! Tried to re-subscribe but accidentally did it through Facebook instead of my username.

I tried to re-subscribe but used FB instead of my username and it treated it as if were a separate account. How do i get it back? They are both linked with the same email.

  • Visitor
  • I tried to re-subscribe but used FB instead of my username and it treated it as if were a separate account. How do i get it back? They are both linked with the same email.
  • Peter__
  • Community Legend
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

spotify took my itunes playlists

Hello folks, I had synched my spotify to match my itunes songs, but now those songs have dissappeared from my itunes, and there for not on my ipod anymore.....how can I retrieve these?

  • Newbie
  • Hello folks, I had synched my spotify to match my itunes songs, but now those songs have dissappeared from my itunes, and there for not on my ipod anymore.....how can I retrieve these?  
  • Joe
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Trying to stop an automatic payment!!

Where is costumer service when u need them!?!?!?!?!?!!? REALLY NO PHONE NUMBER!!!..Spotify is becoming more of a financial burden than i realized.

  • Newbie
  • Where is costumer service when u need them!?!?!?!?!?!!? REALLY NO PHONE NUMBER!!!..Spotify is becoming more of a financial burden than i realized.
  • Peter__
  • Community Legend
  • 555 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 555 Views
  • 1 replies
  • 0 likes

Payment occurred, But i i have cancelled my subscription

Hi, After the premium free month, i decides to cancel my subscription (i'm Going on holiday), only for this month.<br><br>Unfortunately, Spotify has taken the money, and the month started.<br><br>I tried to contact the Client Service, But without a r...

  • Casual Listener
  • Hi, After the premium free month, i decides to cancel my subscription (i'm Going on holiday), only for this month.&lt;br&gt;&lt;br&gt;Unfortunately, Spotify has taken the money, and t...
  • Peter__
  • Community Legend
  • 212 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 212 Views
  • 3 replies
  • 0 likes

Solved!! Wrong Facebook Linked to My Spotify

A friend mistakenly linked his Facebook to my Spotify account and imported all his friends, etc. I need to have his Facebook profile unlinked from my account so that I may link mine instead. Please help. Thank you!

  • Regular
  • A friend mistakenly linked his Facebook to my Spotify account and imported all his friends, etc.  I need to have his Facebook profile unlinked from my account so that I may link mine instead. &n...
  • Peter__
  • Community Legend
  • 1435 Views
  • 15 replies
  • 0 likes
  • 1435 Views
  • 15 replies
  • 0 likes

Can't change my country!

I'm currently stationed in Italy with the US Military and I need to change my country from Italy to USA so that I can upgrade my account to Spotify. How on earth do I do this? Any help would be GREATLY appreciated!

  • Newbie
  • I'm currently stationed in Italy with the US Military and I need to change my country from Italy to USA so that I can upgrade my account to Spotify. How on earth do I do this? Any help would be GREAT...
  • Peter__
  • Community Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 208 Views
  • 1 replies
  • 0 likes

Only 2 ours of music weekly

Hi. I have only 150minuits of music per week, what happend? somebody has this problem?. I think that usualy 10 ours for free music, or not? please help

  • Casual Listener
  • Hi. I have only 150minuits of music per week, what happend? somebody has this problem?. I think that usualy 10 ours for free music, or not? please help
  • Peter__
  • Community Legend
  • 354 Views
  • 3 replies
  • 0 likes
  • 354 Views
  • 3 replies
  • 0 likes

Second computer does not show my followers, playlists, etc.

Hi, I originally downloaded Spotify on my windows desktop. I started following people, I made a playlist, and had a few people follow me. I then downloaded Spotify on my Macbook and it thinks it's a brand new account even though I'm using the same on...

  • Casual Listener
  • Hi,   I originally downloaded Spotify on my windows desktop. I started following people, I made a playlist, and had a few people follow me. I then downloaded Spotify on my Macbook and it thi...
  • Peter__
  • Community Legend
  • 308 Views
  • 2 replies
  • 0 likes
  • Account
  • 308 Views
  • 2 replies
  • 0 likes

Please help - not recognizing me as a Premium user on one screen/Recognizing me on another...!

Please help; 2nd request. I changed my password and now I'm getting "Get Spotify" as though I am a new user; while on another screen it recognizes that I have a premium account (paid up to date, etc.) As this is a 2nd request for assistance, please h...

  • Casual Listener
  • Please help; 2nd request.   I changed my password and now I'm getting "Get Spotify" as though I am a new user; while on another screen it recognizes that I have a premium account (paid up to...
  • Peter__
  • Community Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • Account
  • 151 Views
  • 1 replies
  • 0 likes

Signed up for 30 days trial but doesn't appear

I have just set up my 30 day free trial, entered my payment details and it said I'd get charged from the 27.08.2013 unless I cancelled my subscription, however, now when I go into my account it says "You are currently using spotify free" This really ...

  • Casual Listener
  • I have just set up my 30 day free trial, entered my payment details and it said I'd get charged from the 27.08.2013 unless I cancelled my subscription, however, now when I go into my account it says ...
  • Peter__
  • Community Legend
  • 336 Views
  • 5 replies
  • 0 likes
  • Account
  • 336 Views
  • 5 replies
  • 0 likes

Solved!! Payment

For some reason, Spotify either sends me the message "Sorry, wrong password." or "Payment failed. Please make sure that you have sufficient funds and that your credit card has not expired, if you're using one. To see your current payment details plea...

  • Casual Listener
  • For some reason, Spotify either sends me the message "Sorry, wrong password." or "Payment failed. Please make sure that you have sufficient funds and that your credit card has not expired, if you're ...
  • Adam
  • Roadie
  • 1954 Views
  • 14 replies
  • 0 likes
  • 1954 Views
  • 14 replies
  • 0 likes

Somebody else is listening to my spotify account

I've changed my password but somebody is still on my spotify, can you please disconnect all users connected to my spotify?

  • Casual Listener
  • I've changed my password but somebody is still on my spotify, can you please disconnect all users connected to my spotify? 
  • Taylor
  • Community Legend
  • 198 Views
  • 2 replies
  • 0 likes
  • 198 Views
  • 2 replies
  • 0 likes

Payments

I've had £119.88 taken out my bank by spotify I have not authorised this payment how can I contact them there is no phone number anywhere

Thanks

  • Casual Listener
  • I've had £119.88 taken out my bank by spotify I have not authorised this payment how can I contact them there is no phone number anywhere <br><br>Thanks
  • Liam
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 203 Views
  • 1 replies
  • 0 likes

Solved!! Redeemed my card and I'm still not premium

Hi, I redeemed my gift card and I got the "Your account has been credited with 3 months of premium". Even though I got this after I redeemed my card I still haven't gotten unlimited time and it seems my account is still "Free User". I can't redeem my...

  • Casual Listener
  • Hi, I redeemed my gift card and I got the "Your account has been credited with 3 months of premium". Even though I got this after I redeemed my card I still haven't gotten un...
  • hauta
  • Casual Listener
  • 370 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 370 Views
  • 2 replies
  • 0 likes

Help

Hi i have paid the £4.99 to listen to spotify and it will not let me listen to the music i have chosen plz help

  • Newbie
  • Hi i have paid the £4.99 to listen to spotify and it will not let me listen to the music i have chosen plz help
  • Taylor
  • Community Legend
  • 135 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 135 Views
  • 1 replies
  • 0 likes

Charged twice for spotify premium

My debit card has been charged twice with $9.99 each for spotify premium after my free trial ended. Why twice? I want spotify premium but shouldn't you guys charge per month? Also on my receipts page on spotify.com , it mentions I have paide only $9....

  • Newbie
  • My debit card has been charged twice with $9.99 each for spotify premium after my free trial ended. Why twice? I want spotify premium but shouldn't you guys charge per month? Also on my receipts page...
  • Taylor
  • Community Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Hours

Why is it that my hours go down when I'm not even listening to music.

  • Newbie
  • Why is it that my hours go down when I'm not even listening to music.
  • Taylor
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • Unlimited
  • 219 Views
  • 1 replies
  • 0 likes

Losing my devices

The more I log off the more devices I'm losing. I can't log back on to either my work iPad or iPhone or personal iPad? It says I'm no longer a premium member. Working fine on mac? Do I need to reset? Please someone help.

  • Casual Listener
  • The more I log off the more devices I'm losing. I can't log back on to either my work iPad or iPhone or personal iPad? It says I'm no longer a premium member. Working fine on mac? Do I need to reset?...
  • Taylor
  • Community Legend
  • 129 Views
  • 1 replies
  • 0 likes
  • Account
  • 129 Views
  • 1 replies
  • 0 likes

Paid for spotify unlimited and my account status is still free

My subscription was recently cancelled because the card I was using to pay for spotify had expired. I subscribed to spotify again with my new card but my account was not upgraded and the account status still says I am using spotify free. This was 2 d...

  • Newbie
  • My subscription was recently cancelled because the card I was using to pay for spotify had expired. I subscribed to spotify again with my new card but my account was not upgraded and the account stat...
  • Taylor
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Offline mode

Went online to download more music when tried to go back to offline mode it would not let me. It said I had to be a premium member which I am.

  • Newbie
  • Went online to download more music when tried to go back to offline mode it would not let me. It said I had to be a premium member which I am.
  • Taylor
  • Community Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • Premium
  • 196 Views
  • 1 replies
  • 0 likes