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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80433 Views

9 replies

2 likes

Account
Login
  • 80433 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653908 Views

13 replies

4 likes

Account
  • 653908 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734386 Views

18 replies

29 likes

  • 734386 Views
  • 18 replies
  • 29 likes

Unlimited to Premium

Hi, Currently I have an Unlimited account but it is impossible to upgrade it to Premium without a creditcard. Next week I will be on vacation so I would really like to use the offline mode. I don't have a creditcard and I don't want one. But is it po...

Newbie

Hi,   Currently I have an Unlimited account but it is impossible to upgrade it to Premium without a creditcard. Next week I will be on vacation so I would really like to use the offline mode...

Peter__

Community Legend

280 Views

2 replies

0 likes

  • 280 Views
  • 2 replies
  • 0 likes

2 accounts, charged twice but only one works.

I've got 2 accounts but only one works after a credit card information update and a resubscription, even though I've been charged twice.

Newbie

I've got 2 accounts but only one works after a credit card information update and a resubscription, even though I've been charged twice.

Taylor

Community Legend

202 Views

1 replies

0 likes

  • 202 Views
  • 1 replies
  • 0 likes

spootify keeps pops up with new adds....

hello, is this a new spotify feature? the spotify pops with new adds and blocks what iam seeing on screen...thanks!

Newbie

hello, is this a new spotify feature? the spotify pops with new adds and blocks what iam seeing on screen...thanks!

Peter__

Community Legend

361 Views

2 replies

0 likes

  • 361 Views
  • 2 replies
  • 0 likes

Un-syncing Account

Hi there, A couple of months ago I requested that my Spotify account be synced with my band's Spotify so I could post playlists etc. However I didn't realise it was going to not allow me to use my Spotify personal account as well (it added all of my ...

Newbie

Hi there,   A couple of months ago I requested that my Spotify account be synced with my band's Spotify so I could post playlists etc. However I didn't realise it was going to not allow me t...

Robbie

Spotify Legend

225 Views

1 replies

0 likes

  • 225 Views
  • 1 replies
  • 0 likes

Cannot log in on my phone

I don't remember my spotify password, so I tried to login on my phone using facebook, but it is having trouble.

Newbie

I don't remember my spotify password, so I tried to login on my phone using facebook, but it is having trouble. 

Greg

Roadie

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

Solved!! How do I activate my premium account

Hi I just signed up for Spotify Premium in Denmark. I already had an account, free listening. Now I entered creditcard info and tried to activate, but nothing is happening. I still get the adds and cannot get it activated on my mobile phone (iPhone 4...

Newbie

Hi I just signed up for Spotify Premium in Denmark. I already had an account, free listening. Now I entered creditcard info and tried to activate, but nothing is happening. I still get the adds and...

jeeeaaanneee

Newbie

38053 Views

19 replies

2 likes

  • 38053 Views
  • 19 replies
  • 2 likes

Question about Features

Can you add additinal users if you sign up for the Premium Account? For example, can my sons be under my accout, but on their own devices and save their own music (like a family account). I don't know where I got the idea that it was possible, but I ...

Newbie

Can you add additinal users if you sign up for the Premium Account?  For example, can my sons be under my accout, but on their own devices and save their own music (like a family account). ...

richypheeps

Casual Listener

290 Views

2 replies

0 likes

  • 290 Views
  • 2 replies
  • 0 likes

Im unable to use my spotify premium..

Hi spotify Im having a whole lot of problems with spotify premium... My facebook profile got locked and now im unable to login to spotify.. I know my username is 113875721 and it belongs to the email: [Snip-Email(Privacy)-Peter] Then I tried to login...

Regular

Hi spotify Im having a whole lot of problems with spotify premium...  My facebook profile got locked and now im unable to login to spotify.. I know my username is 113875721 and it belongs t...

Peter__

Community Legend

2747 Views

10 replies

0 likes

  • 2747 Views
  • 10 replies
  • 0 likes

Solved!! Ayuda, Error 101

Hola! Pues siempre he utilizado spotify, pero desde ayer que cuando quiero iniciar sesión me sale esto; Un cortafuegos puede estar bloqueando Spotify. Por favor, modifica tu cortafuegos para permitir el trafico de Spotify (Error 101) también puedes i...

Newbie

Hola! Pues siempre he utilizado spotify, pero desde ayer que cuando quiero iniciar sesión me sale esto;  Un cortafuegos puede estar bloqueando Spotify. Por favor, modifica tu cortafuegos par...

mcontreri

Newbie

101562 Views

6 replies

5 likes

  • 101562 Views
  • 6 replies
  • 5 likes

unlinking facebook to my account

Ive made playlists hoping for people to follow them i even have them public but no one can find them not even a different account looking for the exact words of it. I read up on some others problems and i think this is because only other facebook use...

Visitor

Ive made playlists hoping for people to follow them i even have them public but no one can find them not even a different account looking for the exact words of it. I read up on some others problems ...

Garrisonw

Regular

660 Views

4 replies

0 likes

  • 660 Views
  • 4 replies
  • 0 likes

Can u delete my account

Please delete my account I can tell u the password please

Casual Listener

Please delete my account I can tell u the password please

Adam

Roadie

410 Views

5 replies

0 likes

  • 410 Views
  • 5 replies
  • 0 likes

Can't login to Spotify on iPhone

Hi Recently I moved to Korea from the U.S. And recently I downgraded my Spotify from a Premium to the non-paying one. After all that, I can't use my spotify on my iphone. I can't login which is weird because I can login just fine on my Mac. I can hon...

Newbie

Hi   Recently I moved to Korea from the U.S.   And recently I downgraded my Spotify from a Premium to the non-paying one.   After all that, I can't use my spotify on my iph...

Sam

Spotify

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Facebook and Spotify not connecting properly

I've connected Spotify and my Facebook account. But, it doesn't look like its synced completely. When I view my profile, my username is still showing (not my name), and my Facebook default pic didn't import. On the lower left, I can see my name and d...

Casual Listener

I've connected Spotify and my Facebook account.  But, it doesn't look like its synced completely.  When I view my profile, my username is still showing (not my name), and my Facebook defaul...

Sam

Spotify

358 Views

3 replies

0 likes

  • 358 Views
  • 3 replies
  • 0 likes

Payment

Okay, so I paid for spotify on safari and then I go to the app and I try to play something and it says only premium users can listen to music on demand. But at safari it says your a premium users hope you have fun enjoying spotify! I need help! :c

Casual Listener

Okay, so I paid for spotify on safari and then I go to the app and I try to play something and it says only premium users can listen to music on demand. But at safari it says your a premium users hop...

Sam

Spotify

219 Views

1 replies

0 likes

  • 219 Views
  • 1 replies
  • 0 likes

cant change payment method

hi, my payment decline for my premium subscription a few days ago. I have tried to resubsrcibe but wont let me. Have also tried changing payment method but wont allow that either? More than enough money to cover the charge but keeps saying declined o...

Regular

hi, my payment decline for my premium subscription a few days ago.  I have tried to resubsrcibe but wont let me.  Have also tried changing payment method but wont allow that either?  M...

Sam

Spotify

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Account Swap Help

As I was adding my new gmail account to my main one, Spotify changed my email and linked it to my facebook for a strange reason. Now I am missing all my account that I had before. How can I get all my music back or can I undo all of this that has hap...

Newbie

As I was adding my new gmail account to my main one, Spotify changed my email and linked it to my facebook for a strange reason. Now I am missing all my account that I had before. How can I get all m...

Sam

Spotify

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Solved!! Unlimited to premuim

I am outraged!! I just bought a $10 spotify grift card. It told me I could only redeem it at spotify/redeem, and so I did. But I only had the option to select unlimited but I wanted premuim. Note I was on my phone. It told me I could switch to premui...

Casual Listener

I am outraged!! I just bought a $10 spotify grift card. It told me I could only redeem it at spotify/redeem, and so I did. But I only had the option to select unlimited but I wanted premuim. Note I w...

Peter__

Community Legend

3040 Views

9 replies

0 likes

Help
Premium
support
Unlimited
  • 3040 Views
  • 9 replies
  • 0 likes

Girlfriend's facebook account linked to my profile! Help!

My girlfriend has logged into my Spotify account on her iPhone in the past to make use of my premium subscription. It now seems like her facebook profile is linked to my Spotify account and I can't seem to get rid of it. I seemingly also have two pro...

Casual Listener

My girlfriend has logged into my Spotify account on her iPhone in the past to make use of my premium subscription. It now seems like her facebook profile is linked to my Spotify account and I can't s...

Peter__

Community Legend

1278 Views

3 replies

0 likes

  • 1278 Views
  • 3 replies
  • 0 likes

I am not a premium user anymore, but Spotify withdraws money from my accounts

I have searched my email accounts and I bought the premium account in february, but then I canceled the subscription. But in may 31. my email account tells me that I have a receipt for buying the subscripton again. Why is this? And second, I DO NOT h...

Newbie

I have searched my email accounts and I bought the premium account in february, but then I canceled the subscription. But in may 31. my email account tells me that I have a receipt for buying the s...

Joe

Community Legend

245 Views

1 replies

0 likes

  • 245 Views
  • 1 replies
  • 0 likes

I got my Iphone back

I posted 6-8 weeks ago that my 'IPHONE WAS TAKEN' STEPHEN ARNOLD Well Inow have a new Iphone but cant log on to Spotify because, I asked Spotify to remove my device from their database and discontinue service to that device, But now since i have a ne...

Casual Listener

I posted 6-8 weeks ago that my 'IPHONE WAS TAKEN' STEPHEN ARNOLD Well Inow have a new Iphone but cant log on to Spotify because, I asked Spotify to remove my device from their database and discontinu...

Taylor

Community Legend

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes