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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
294273 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
542311 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129796 Views
74 replies
12 likes
PlanFreeCountryHong KongDeviceAndroid, Chromebook My Question or IssueSpotify was working fine until the update this morning. Now, when i try to use on my phone or Chromebook, it says I've been out of the country for 14 days, so it won't let me login...
Plan Free Country Hong Kong Device Android, Chromebook My Question or Issue Spotify was working fine until the update this morning. Now, when i try to use on my phone or Chromebook, it...
Spotify Star
707 Views
3 replies
0 likes
I have a premium account. Lately it was randomly playing songs whilst I was listening and so I think it may have been hacked? I logged out of all devices and changed my password. Now I cannot get back in (it is not this account). I'm told that my use...
I have a premium account. Lately it was randomly playing songs whilst I was listening and so I think it may have been hacked? I logged out of all devices and changed my password. Now I cannot get bac...
Spotify Legend
344 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDevice(Samsung Galaxy s10)Operating System(Android Oreo) My Question or IssueMy premium account was hacked, and the email address associated with that account can't be contacted because it was my school email when I was...
Plan Premium Country United States Device (Samsung Galaxy s10) Operating System (Android Oreo) My Question or Issue My premium account was hacked, and the email address ...
Spotify Legend
429 Views
1 replies
0 likes
I have created a playlist and put the link in a QR code. The account was then deactivated, but I forgot to replace the link in the QR Code. The magazine with the QR Code is now already printed and therefore my urgent question is whether it is possibl...
I have created a playlist and put the link in a QR code. The account was then deactivated, but I forgot to replace the link in the QR Code. The magazine with the QR Code is now already print...
Casual Listener
931 Views
6 replies
0 likes
Plan: Free, Country: UK, Device: Macbook 2015 How do I access my podcast analytics? My show is: https://open.spotify.com/show/2U1ImTNRGA4bdWDfpuvj44 I understand I need an artist profile, but I don't have one. I tried to claim it here (https://artist...
Plan: Free, Country: UK, Device: Macbook 2015 How do I access my podcast analytics? My show is: https://open.spotify.com/show/2U1ImTNRGA4bdWDfpuvj44 I understand I ne...
Visitor
11173 Views
3 replies
1 likes
I want to change my account number i take a screenshot [snip - Community Moderator edit]
I want to change my account number i take a screenshot [snip - Community Moderator edit]
Spotify Star
450 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSA DeviceiPhone 6S and iPad Pro Operating SystemiOS 11 My Question or IssueI had a free Spotify account, and link...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device iPhone 6S and iPad Pro O...
Spotify Legend
28520 Views
5 replies
0 likes
So, obviously, just came from a less than technically satisfactory - but also really uncool - support conversation. I'm used to support being technical analfabets - but rude and arrogant as well? New low, Spotify. I'm attaching the transcript at the ...
So, obviously, just came from a less than technically satisfactory - but also really uncool - support conversation. I'm used to support being technical analfabets - but rude and arrogant as well? New...
1737 Views
0 replies
0 likes
Device:Ubuntu, Windows 10 On my Android Phone it says "temporary" disabled. Damn, that was one of the reasons i upgraded I also got the message, There was an error while attempting to post your message. Try again in a few minutes. while trying to pos...
Device: Ubuntu, Windows 10 On my Android Phone it says "temporary" disabled. Damn, that was one of the reasons i upgraded 😞 I also got the message, There was an error while attempt...
Roadie
760 Views
3 replies
0 likes
PlanPremiumCountrySwitzerland My Question or IssueHello,I used to live in HongKong where I had my own premium account. However, I moved back to switzerland where my family lives and I would like to use the family account subscription.I changed the co...
Plan Premium Country Switzerland My Question or Issue Hello, I used to live in HongKong where I had my own premium account. However, I moved back to switzerland where my family lives an...
Roadie
527 Views
3 replies
0 likes
Apple gave me a e-mail for Spotify that should forward things sent by Spotify to my personal e-mail. I am trying to reset my password, without knowing my old password. However, when I put in my personal e-mail, it says there is not Spotify account wi...
Apple gave me a e-mail for Spotify that should forward things sent by Spotify to my personal e-mail. I am trying to reset my password, without knowing my old password. However, when I put in my perso...
Spotify Legend
577 Views
2 replies
0 likes
PlanPremiumCountryAustriaDeviceSamsung Galaxy A5Operating SystemWindows 10 Hallo. Ich habe bei meinem Premium Account die Emailadresse geändert.Nun sind alle Playlists verschwunden und ich habe nur mehr einen Free-Account.Ich brauche dringend Hilfe!D...
Plan Premium Country Austria Device Samsung Galaxy A5 Operating System Windows 10 Hallo. Ich habe bei meinem Premium Account die Emailadresse geändert. Nun sind alle Playlists versch...
Roadie
441 Views
1 replies
0 likes
PlanPremierCountryMéxico DeviceiPhone 8Operating SystemiOS 13.3 My Question or IssueTengo in problema para reproducir cualquier canción de los Creedence desde hace un tiempo, trate de buscar con otra cuenta igualmente premium, del mismo país que yo (...
Plan Premier Country México Device iPhone 8 Operating System iOS 13.3 My Question or Issue Tengo in problema para reproducir cualquier canción de los Creedence desde h...
Roadie
490 Views
1 replies
0 likes
Today I opened the Playlist called Liked Songs and found 143 songs. Most of these songs I either hate or would never choose to listen to. The suspicion started when I saw Dani California by the Red Hot Chili Peppers. Then I saw Tainted Love by Marily...
Today I opened the Playlist called Liked Songs and found 143 songs. Most of these songs I either hate or would never choose to listen to. The suspicion started when I saw Dani California by the Red H...
Not applicable
1009 Views
4 replies
0 likes
Family Plan PremiumCountry: Argentina My Question or Issue A few years ago, I suscribed me and my family to the premium family plan (I don´t know if that is the correct denomination in english). I did that from my mother´s account, because she was th...
Family Plan Premium Country: Argentina My Question or Issue A few years ago, I suscribed me and my family to the premium family plan (I don´t know if that is...
Spotify Star
1011 Views
5 replies
0 likes
PlanPremiumCountryNetherlandsDeviceNot importantOperating SystemNot important, but Windows 10 and Android My Question or IssueHi I'm currently paying my premium subscription through KPN, a Spotify partner and my phone provider. They however stopped p...
Plan Premium Country Netherlands Device Not important Operating System Not important, but Windows 10 and Android My Question or Issue Hi I'm currently paying my premium subs...
Spotify Legend
639 Views
1 replies
0 likes
I can't seem to change my display name of my premium account on my Android phone and desktop (Windows 8.1). I made a new account with the right display name. Is it possible to transfer the playlists of my old account to the new account? If it's by an...
I can't seem to change my display name of my premium account on my Android phone and desktop (Windows 8.1). I made a new account with the right display name. Is it possible to transfer the playlists ...
Spotify Star
526 Views
1 replies
0 likes
I don’t know what to do. I tried to log into my account with my fingerprint and it says incorrect. My email was changed, too. I can’t contact anyone with Spotify, but all I want to do is cancel my subscription. I am paying for premium and I can’t eve...
I don’t know what to do. I tried to log into my account with my fingerprint and it says incorrect. My email was changed, too. I can’t contact anyone with Spotify, but all I want to do is cancel my su...
Spotify Star
663 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10e, Xbox One SMy Question or IssueMy username is nikeballer239. I don't remember my gmail or password for the account. I've tried numerous passwords and they didn't work. My account is premium and...
Plan Premium Country United States Device Samsung Galaxy S10e, Xbox One S My Question or Issue My username is nikeballer239. I don't remember my gmail or password for the account. I've tried n...
Spotify Star
2122 Views
2 replies
0 likes
Just let you know that someone hacked my account 3 days ago and he/she left the account without changing the password, with just changing the email. So i got my account back and did all the thing must i do like changing the password, deleting the app...
Just let you know that someone hacked my account 3 days ago and he/she left the account without changing the password, with just changing the email. So i got my account back and did all the thi...
Spotify Star
835 Views
1 replies
1 likes
