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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 351200 Views
  • 901 replies
  • 105 likes
  • Account
  • 351200 Views
  • 901 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152005 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152005 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88192 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88192 Views
  • 68 replies
  • 10 likes

Why have my starred songs disappeared??

Out of 155 stared songs only 5 remain wtf??

  • Regular
  • Out of 155 stared songs only 5 remain wtf??
  • Robbie
  • Spotify Legend
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Wrong facebook account linked to the iexplore acccount

Help! Suddenly, my work account (iexplorecouk) spotify lists are linked with my private facebook account. They weren't before and I've tried all of the help hints offered (deactivating, re-installing, clearing cookes, cache etc etc) and it won't budg...

  • Newbie
  • Help!   Suddenly, my work account (iexplorecouk) spotify lists are linked with my private facebook account. They weren't before and I've tried all of the help hints offered (deactivating, re...
  • Robbie
  • Spotify Legend
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

HOW TO CANCEL MY SUBSCRIPTION?

This is SUPER Frustrating as I've been billed 2 month for Spotify Premium...but when I check my account, It says I am still just Spotify FREE. I WANT TO CANCEL so I DON'T GET BILLED AGAIN...but It seems impossible to do. CAN SOMEONE HELP ME???

  • Newbie
  • This is SUPER Frustrating as I've been billed 2 month for Spotify Premium...but when I check my account, It says I am still just Spotify FREE. I WANT TO CANCEL so I DON'T GET BILLED AGAIN...but It ...
  • Robbie
  • Spotify Legend
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Solved!! Password reset won't send to my email....

I've logged in with Facebook... Im trying to get a username/password so I can use Spotify on my sonos but whenever I go to the create a password pagehttps://www.spotify.com/us/account/set-device-password/I still never get an email...Checked my spam f...

  • Casual Listener
  • I've logged in with Facebook...   Im trying to get a username/password so I can use Spotify on my sonos but whenever I go to the create a password page https://www.spotify.com/us/account/se...
  • Samde
  • Casual Listener
  • 10573 Views
  • 4 replies
  • 1 likes
  • 10573 Views
  • 4 replies
  • 1 likes

Followers/Following

How can one find Followers & Following without having to scroll through your list, can alone answer this?

  • Visitor
  • How can one find Followers & Following without having to scroll through your list, can alone answer this?
  • Peter__
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Wrong Facebook attached to my account

HI Was connecting my spotify account to my FB - account at a friends computer - thing was that FB was opened and now I have her name in the right corner - and her picture - and I can see her facebook - friends on spotify - I,ve tried to disconnect FB...

  • Newbie
  • HI   Was connecting my spotify account to my FB - account at a friends computer - thing was that FB was opened and now I have her name in the right corner - and her picture - and I can see h...
  • user-removed
  • Not applicable
  • 207 Views
  • 3 replies
  • 0 likes
  • 207 Views
  • 3 replies
  • 0 likes

Solved!! Different country means different music catalog?

As I am from Mexico, and some artists don't show on my search views, I was wondering if the location of my account had something to do with my music catalog?

  • Regular
  • As I am from Mexico, and some artists don't show on my search views, I was wondering if the location of my account had something to do with my music catalog?
  • fred_1967
  • Casual Listener
  • 22494 Views
  • 9 replies
  • 0 likes
  • 22494 Views
  • 9 replies
  • 0 likes

Name on spotify

By accident my sisters facebook was connected to my spotify and now it shows her name in the program instead of the username I had there before (I have never connected my spotify to facebook before). I have disconnected facebook, tried to reinstall s...

  • Casual Listener
  • By accident my sisters facebook was connected to my spotify and now it shows her name in the program instead of the username I had there before (I have never connected my spotify to facebook before)....
  • HenrietteTh
  • Casual Listener
  • 401 Views
  • 3 replies
  • 0 likes
  • 401 Views
  • 3 replies
  • 0 likes

Gift Card for anotehr country.

Hey. I would like to buy a 6 month gift card for a friend from another country. He's in Denmark, I'm in Poland. I'm going to pay in PLN.Is it going to work?

  • Regular
  • Hey. I would like to buy a 6 month gift card for a friend from another country. He's in Denmark, I'm in Poland. I'm going to pay in PLN. Is it going to work?
  • Peter__
  • Community Legend
  • 1073 Views
  • 3 replies
  • 0 likes
  • 1073 Views
  • 3 replies
  • 0 likes

53 minutes left today, new month

Hi. Last month I reached a 10 hour limit, was allowed 5 more minutes, and then nothing. I waited it out for this month, and I just checked to see that I have 53 minutes remaining. What's that all about? I thought it was 10 hours a month, unless I've ...

  • Newbie
  • Hi. Last month I reached a 10 hour limit, was allowed 5 more minutes, and then nothing. I waited it out for this month, and I just checked to see that I have 53 minutes remaining. What's that all abo...
  • Peter__
  • Community Legend
  • 195 Views
  • 2 replies
  • 0 likes
  • 195 Views
  • 2 replies
  • 0 likes

payment won't go through

i've been having issues for two days now with spotify and trying to resubscribe to premium. even though my facebook is signed in it won't verify the payment. my card is good and it should have gone through the first time, i'e had spotify premium for ...

  • Visitor
  • i've been having issues for two days now with spotify and trying to resubscribe to premium. even though my facebook is signed in it won't verify the payment. my card is good and it should have gone t...
  • Peter__
  • Community Legend
  • 652 Views
  • 1 replies
  • 0 likes
  • 652 Views
  • 1 replies
  • 0 likes

Charged twice since April

I reported that I have been charged twice in April but I did not get a reply. I checked my May statement and I have been charged twice again. Can someone at Spotify help me please?

  • Casual Listener
  • I reported that I have been charged twice in April but I did not get a reply.  I checked my May statement and I have been charged twice again.  Can someone at Spotify help me please?
  • Patricia
  • Spotify Legend
  • 248 Views
  • 4 replies
  • 0 likes
  • 248 Views
  • 4 replies
  • 0 likes

Why am I paying for Premium?

At least half of the songs thatcome up from a search are unavailable. This wasn't always case. Please explain and advise.

  • Casual Listener
  • At least half of the songs thatcome up from a search are unavailable.  This wasn't always case.  Please explain and advise.
  • Liam
  • Community Legend
  • 363 Views
  • 8 replies
  • 0 likes
  • 363 Views
  • 8 replies
  • 0 likes

Solved!! Wrong Artist linked to my CD

My CD "Put the Top Down" released in 2008 is linked to the wrong artist, a different "Paul Holmes". The picture below is NOT me, I wish I had that much hair on top!! So, it's not correct one for "Put the Top Down" Please correct the link and if you w...

Put the Top Down CD Paul Holmes2.png
  • Casual Listener
  • My CD "Put the Top Down" released in 2008 is linked to the wrong artist, a different "Paul Holmes".    The picture below is NOT me, I wish I had that much hair on top!! So, it's n...
  • Peter__
  • Community Legend
  • 429 Views
  • 3 replies
  • 0 likes
  • 429 Views
  • 3 replies
  • 0 likes

Help recovering a deleted playlist

Hello! I accidently deleted a playlist "Upbeat" recently and do not have a Mac/TimeMachine. Is there any way I can get this back? -Felicia

  • Newbie
  • Hello!   I accidently deleted a playlist "Upbeat" recently and do not have a Mac/TimeMachine. Is there any way I can get this back?   -Felicia
  • Peter__
  • Community Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Facebook & Spotify

Hi all I have spent numerous hours this morning looking through threads for my problem but have not managed to get a firm answer. The problem is I want spotify to post what I am listening to on my timeline without having to approve each song manually...

  • Newbie
  • Hi all   I have spent numerous hours this morning looking through threads for my problem but have not managed to get a firm answer.   The problem is I want spotify to post what I am...
  • Peter__
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

LOST PLAYLISTS

  • Casual Listener
  • Peter__
  • Community Legend
  • 233 Views
  • 5 replies
  • 0 likes
  • 233 Views
  • 5 replies
  • 0 likes

Reset devices

Hi there. I need my devices reset as I can't get premium - can u please reset Many thanksBrad

  • Newbie
  • Hi there. I need my devices reset as I can't get premium - can u please reset Many thanks Brad
  • Patricia
  • Spotify Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Lost e-mail account and Spotify password and want to upgrade.

Hi! I have forgotten my Spotify password and the e-mail address I used to sign up to Spotify does not exist anymore. Therefore I can't change the password. Recently I got a new bank card and my Spotify was down graded to Spotify Free. I really want t...

  • Newbie
  • Hi! I have forgotten my Spotify password and the e-mail address I used to sign up to Spotify does not exist anymore. Therefore I can't change the password. Recently I got a new bank card and my S...
  • Patricia
  • Spotify Legend
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Redeemed $10 Gift Card - Now says I have to Pay with my CC

I am extremely extremely upset! I had redeemed a spotify $10 gift card code, stating that I had a 1 Month Credit onto my account. This was done prior to my expiration date, that indicated 5/31/2013. When I redeemed my code, it changed the date to 6/1...

  • Casual Listener
  • I am extremely extremely upset! I had redeemed a spotify $10 gift card code, stating that I had a 1 Month Credit onto my account. This was done prior to my expiration date, that indicated 5/31/2...
  • Taylor
  • Community Legend
  • 384 Views
  • 1 replies
  • 0 likes
  • 384 Views
  • 1 replies
  • 0 likes