Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
83789 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
659866 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
741681 Views
18 replies
29 likes
I've had a Spotify account for over a year now and love to use it. My mom liked the idea of Spotify Premium so made her own account and used the free trial. Since I wanted to use Spotify on my phone I logged into her account on my phone. MY account w...
I've had a Spotify account for over a year now and love to use it. My mom liked the idea of Spotify Premium so made her own account and used the free trial. Since I wanted to use Spotify on my phone ...
Community Legend
1363 Views
3 replies
0 likes
Hello, I'm using a 3 month premium code at the moment, I just got another 3 month premium code from a friend. Can I use that code and add 3 extra premium months to my account while I still am using the other one? Or do I have to wait until this 3 mon...
Hello, I'm using a 3 month premium code at the moment, I just got another 3 month premium code from a friend. Can I use that code and add 3 extra premium months to my account while I...
Community Legend
567 Views
1 replies
0 likes
I have tried to sign up family members to Spotify however, despite accepting my CC details this morning this evening it tells me the same card is not registered in the same country ( havent left the house **bleep**wits). But this doesnt bother me wha...
I have tried to sign up family members to Spotify however, despite accepting my CC details this morning this evening it tells me the same card is not registered in the same country ( havent left the ...
Community Legend
268 Views
1 replies
0 likes
Hi, I had this playlist originally called '50' but then changed to '64 + Bonus', there were a lot of songs on the list (not sure of the exact amount but probably around a thousand). I then created a new playlist also called '50' to which I transferre...
Hi, I had this playlist originally called '50' but then changed to '64 + Bonus', there were a lot of songs on the list (not sure of the exact amount but probably around a thousand). I then cr...
Casual Listener
348 Views
2 replies
0 likes
What is going on??? I signed up for Premium ages ago and paying for it every month! PLEASE help me with this fast, I'm totally addicted to my spotify account! grr. //Malin
What is going on??? I signed up for Premium ages ago and paying for it every month! PLEASE help me with this fast, I'm totally addicted to my spotify account! grr. //Malin
Community Legend
653 Views
6 replies
0 likes
UWAGA! Jeżeli próby płatności za Spotify kartami kredytowymi / debetowymi kończą wam się niepowodzeniem to sprawdźcie czy macie ustawiony na karcie niezerowy limit płatności korespondencyjnych i telefonicznych. Z nieznanego mi powodu Spotify, dla moi...
UWAGA! Jeżeli próby płatności za Spotify kartami kredytowymi / debetowymi kończą wam się niepowodzeniem to sprawdźcie czy macie ustawiony na karcie niezerowy limit płatności korespondencyj...
Casual Listener
4803 Views
3 replies
1 likes
Hello all, I'm new to these forums so hopefully someone can help me. Just to start off, this is a throw away account, I needed to make this to get some help. What's the problem? Well, for somereason I have completely forgotten my password to my main ...
Hello all, I'm new to these forums so hopefully someone can help me. Just to start off, this is a throw away account, I needed to make this to get some help. What's the problem? Well, fo...
Roadie
3889 Views
6 replies
0 likes
There's an account I have and I don't remember the password to it. I think the account name is "Chroz" but I didn't connect it to a facebook. I believe this account is being charged monthly even though I canceled my premium trial immediately after se...
There's an account I have and I don't remember the password to it. I think the account name is "Chroz" but I didn't connect it to a facebook. I believe this account is being charged monthly even thou...
Casual Listener
432 Views
5 replies
0 likes
I don't have credit cards, and for good reason. Is there any other payment option for me to acquire premium service? For example; Can Verizon (my mobile carrier) bill me $9.99 monthly on Spotify's behalf? I know MetroPCS does this for Rhapsody subscr...
I don't have credit cards, and for good reason. Is there any other payment option for me to acquire premium service? For example; Can Verizon (my mobile carrier) bill me $9.99 monthly on Spotify's be...
Community Legend
956 Views
4 replies
0 likes
My credit card recently expired and I updated my payment information, but after doing so, I noticed that I was billed $10.74 when every previous payment was $9.99 and my current subscription status says my next payment will be $9.99. I need either an...
My credit card recently expired and I updated my payment information, but after doing so, I noticed that I was billed $10.74 when every previous payment was $9.99 and my current subscription status s...
Community Legend
544 Views
4 replies
0 likes
I need a refund. I was charged right before I cancelled the subscription. I was unhappy with Spotify, and wanted a full refund, and then the paypal app on my phone told me you charged me. I'd appreciate it if I got a full $10 refund. Please respond A...
I need a refund. I was charged right before I cancelled the subscription. I was unhappy with Spotify, and wanted a full refund, and then the paypal app on my phone told me you charged me. I'd appreci...
Community Legend
326 Views
1 replies
0 likes
I have a smartphone and I recently deactivated then reactivated my facebook account. Now I can't loging via facebook app and since I created the account via facebook I can't find my login details to spotify as it directs me to facebok login. How do I...
I have a smartphone and I recently deactivated then reactivated my facebook account. Now I can't loging via facebook app and since I created the account via facebook I can't find my login detai...
Community Legend
622 Views
2 replies
0 likes
I want to...scratch that....I need to pay in order to keep all that music I've created on my playlist! However I have abt 15hrs remaining, can i just pay now rather than having to wait for the trial to end? And when I start making payments will I loo...
I want to...scratch that....I need to pay in order to keep all that music I've created on my playlist! However I have abt 15hrs remaining, can i just pay now rather than having to wait for the trial ...
Composer
947 Views
4 replies
0 likes
The spotify app is asking me to enter my facebook password directly into it. Is that a direct violation of the FB Terms of Service? They specifically say not to enter your FB password anywhere but FB.
The spotify app is asking me to enter my facebook password directly into it. Is that a direct violation of the FB Terms of Service? They specifically say not to enter your FB password any...
Community Legend
710 Views
5 replies
0 likes
I am very unhappy with the service here at Spotify. I only want to delete my account because I no longer use it, and I cannot do it. I keep sending contacts forms, and no one answers. I also tried to put .del after my email, but that is not working. ...
I am very unhappy with the service here at Spotify. I only want to delete my account because I no longer use it, and I cannot do it. I keep sending contacts forms, and no one answers. I also tried to...
Community Legend
287 Views
1 replies
0 likes
I'm having a problem, I disconnected my Facebook from my original account, and tried to sign in again so I pressed the log in with Facebook button. Said I did not have a subscription, so I entered my information. Now I'm being charged for 2 premium a...
I'm having a problem, I disconnected my Facebook from my original account, and tried to sign in again so I pressed the log in with Facebook button. Said I did not have a subscription, so I entered my...
Casual Listener
375 Views
2 replies
0 likes
Hi! How can I see my username instead of 1166890245?
Hi! How can I see my username instead of 1166890245?
Community Legend
685 Views
3 replies
0 likes
Hello. I believe my premium spotify account has been hacked, ive had it for years with the same password and today it stopped working.I cannot login with my password anymore. I've tried to reset the password without getting the email. So i think some...
Hello. I believe my premium spotify account has been hacked, ive had it for years with the same password and today it stopped working. I cannot login with my password anymore. ...
Community Legend
345 Views
1 replies
0 likes
Just recently all my playlists just randomly disappeared. How can I get the m back?
Just recently all my playlists just randomly disappeared. How can I get the m back?
Casual Listener
428 Views
4 replies
0 likes
Hi Peter, again... From the March 28, that I have this problem unresolved, I thought it was a point of failure, but has been repeated... My name of Usuari is maitetxu.xiu
Hi Peter, again... From the March 28, that I have this problem unresolved, I thought it was a point of failure, but has been repeated... My name of Usuari is maitetxu.xiu
Community Legend
238 Views
1 replies
0 likes
