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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 353100 Views
  • 901 replies
  • 105 likes
  • Account
  • 353100 Views
  • 901 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152593 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152593 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88413 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88413 Views
  • 68 replies
  • 10 likes

Solved!! Any way to connect a facebook profile to Spotify after making your profile?

I didnt have a Facebook when I made my account, and was wondering if there is any way to connect my account to my preexisting Spotify account. Thanks

  • Casual Listener
  • I didnt have a Facebook when I made my account, and was wondering if there is any way to connect my account to my preexisting Spotify account. Thanks
  • Stupify
  • Community Legend
  • 756 Views
  • 1 replies
  • 0 likes
  • 756 Views
  • 1 replies
  • 0 likes

Error 430

Recently my credit card was changed and the one that I used for my spotify premium account was canceled. My account was disabled so I can't even log in to change my payment info and I had to create a new account just to ask this question. Is there an...

  • Newbie
  • Recently my credit card was changed and the one that I used for my spotify premium account was canceled. My account was disabled so I can't even log in to change my payment info and I had to create a...
  • Peter__
  • Community Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Recover A Deleted Playlist

Hi i recently accidentally deleted a playlist, is there a way I can get it back? I have tried checking my facebook feed, undo'ing my spotify, so the only way now is for an administrator to retrieve it. that would be awesome. the playlist is called '....

  • Casual Listener
  • Hi i recently accidentally deleted a playlist, is there a way I can get it back? I have tried checking my facebook feed, undo'ing my spotify, so the only way now is for an administrator to retrieve i...
  • Peter__
  • Community Legend
  • 460 Views
  • 3 replies
  • 0 likes
  • Playlists deleted
  • 460 Views
  • 3 replies
  • 0 likes

"offline"

i have an icon in the bottom right that says i'm "offline" with a broken blue bar. I'm on my work PC. I've exited spotify, restarted my computer multiple times. I'd say this has been going on about a week. my subscription renews today but it's been g...

  • Casual Listener
  • ...his has been going on about a week. my subscription renews today but it's been going on longer than that, so I don't know what it is. i've tried switching between online/offline mode and private/public...
  • Peter__
  • Community Legend
  • 499 Views
  • 10 replies
  • 0 likes
  • 499 Views
  • 10 replies
  • 0 likes

lost all playlists

can you please restore all my playlists that i just deleted by accident? Thanks / solwretep

  • Music Fan
  • can you please restore all my playlists that i just deleted by accident? Thanks / solwretep
  • Taylor
  • Community Legend
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Solved!! playlists gone after changing my login details, please fix.

The premium account that I've been using for the last few years still had my Dad's username, password, e-mail address etc from when he first created it for me. So I recently updated these details on my account page, on the spotify site. However, when...

  • Casual Listener
  • The premium account that I've been using for the last few years still had my Dad's username, password, e-mail address etc from when he first created it for me. So I recently updated these details on ...
  • Peter__
  • Community Legend
  • 453 Views
  • 5 replies
  • 0 likes
  • 453 Views
  • 5 replies
  • 0 likes

Way to many playlists

So one day friends where using my pc for music on my spotify account. Well They made a PLAYLIST for every song they listsened to, So now Everytime I load my spotify on windows or mac the thing crashes, I have tried everything. Spotify Please Delete m...

  • Casual Listener
  • So one day friends where using my pc for music on my spotify account. Well They made a PLAYLIST for every song they listsened to, So now Everytime I load my spotify on windows or mac the thing crashe...
  • siber54
  • Casual Listener
  • 189 Views
  • 3 replies
  • 0 likes
  • 189 Views
  • 3 replies
  • 0 likes

Password Reset

I checked the forums and saw that there is REALLY a problem in resetting password. I want to have my password change, I can't log in to my mobile devices. =( Thanks in advance.

  • Casual Listener
  • I checked the forums and saw that there is REALLY a problem in resetting password.    I want to have my password change, I can't log in to my mobile devices. =(   Thanks in adv...
  • androidph
  • Casual Listener
  • 209 Views
  • 2 replies
  • 0 likes
  • 209 Views
  • 2 replies
  • 0 likes

paypal payment

Hello! I am currently having a problem with your service. I live in Norway and i have allways payed 99NOK per month for premium, today i saw that you have charged me for an entire year. i have not asked you to do that! i allways log on with my facebo...

  • Casual Listener
  • Hello!   I am currently having a problem with your service. I live in Norway and i have allways payed 99NOK per month for premium, today i saw that you have charged me for an entire year. i ...
  • cbergva
  • Casual Listener
  • 294 Views
  • 4 replies
  • 0 likes
  • 294 Views
  • 4 replies
  • 0 likes

Solved!! Can't change password or e-mail

So I've encountered a problem.I have lost the e-mail attached to my spotify account, and I have also forgotten my password.This means that I cannot change my information, neither can I set up a subscription.I do although have my account connected to ...

  • Casual Listener
  • So I've encountered a problem. I have lost the e-mail attached to my spotify account, and I have also forgotten my password. This means that I cannot change my information, neither can I set up a s...
  • Amedis
  • Casual Listener
  • 545 Views
  • 6 replies
  • 0 likes
  • 545 Views
  • 6 replies
  • 0 likes

Premium Account issue

Hi, I've had a premium account for a while now and it re-news itself automatically, and has done since day one. However, just not adverts have started again! So I checked my account and its reverted to a 'FREE' account! Why has it done this?? All my ...

  • Casual Listener
  • Hi,   I've had a premium account for a while now and it re-news itself automatically, and has done since day one.   However, just not adverts have started again! So I checked my acc...
  • Peter__
  • Community Legend
  • 319 Views
  • 5 replies
  • 0 likes
  • 319 Views
  • 5 replies
  • 0 likes

2 spotify accounts

is it possible to have two spotify accounts installed on your ipod?

  • Casual Listener
  • is it possible to have two spotify accounts installed on your ipod?
  • Taylor
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Someone has changed the email linked to my account...

My username is layzbean Someone has changed the email that I was using to paulakv106@gmail.com within the last 2 days.... Shes also changed the password so I can't change it back...help?

  • Newbie
  • My username is layzbean Someone has changed the email that I was using to paulakv106@gmail.com within the last 2 days.... Shes also changed the password so I can't change it back...help?
  • Taylor
  • Community Legend
  • 734 Views
  • 1 replies
  • 0 likes
  • 734 Views
  • 1 replies
  • 0 likes

Everything is deleted!

Please help! I first got Spotify on my school laptop, and I made a ton of playlists. Then we had to turn in our laptops so I downloaded spotify on my desktop computor. When I logged in on my desktop computor, everything was gone! No more playlists, n...

  • Newbie
  • Please help!  I first got Spotify on my school laptop, and I made a ton of playlists. Then we had to turn in our laptops so I downloaded spotify on my desktop computor. When I logged in on my ...
  • Taylor
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

I'm being double charged

Hi Here is my receipts but I got charge twice on 24 April and 29 April for $12.99 on our credit card, could you please explain ? Would it be for the month of Mar'13, please find attached for the charges from our credit card. But from our account whic...

  • Newbie
  • Hi   Here is my receipts but I got charge twice on 24 April and 29 April for $12.99 on our credit card, could you please explain ?  Would it be for the month of Mar'13, please find atta...
  • Taylor
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Prepaid code issues

I just purchased a $10.00 prepaid 2 month spotify premium card from a local Kroger. I entered the code and it said I was good to go, but when I went to find a specific song it said "only premium members can do this action, but radio is always free". ...

  • Newbie
  • I just purchased a $10.00 prepaid 2 month spotify premium card from a local Kroger. I entered the code and it said I was good to go, but when I went to find a specific song it said "only premium memb...
  • Peter__
  • Community Legend
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

i want my money back now

im being charged for a acct i closed a month ago and i was never notfifed and the bank is now charging me 30 bucks for them paing the 9.95 i want my acct canceld and my money refund my money asap

  • Newbie
  • im being charged for a acct i closed a month ago and i was never notfifed and the bank is now charging me 30 bucks for them paing the 9.95 i want my acct canceld and my money refund my money asap
  • Peter__
  • Community Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Help: Wife's name shows up on my account

Although there are other threads about this issue, I am starting a new one: a) those have been closed as solved, b) this issue needs constant escalation so it is fixed. At some point I attached my account to my wife's Facebook account. Now despite ha...

  • Regular
  • Although there are other threads about this issue, I am starting a new one: a) those have been closed as solved, b) this issue needs constant escalation so it is fixed.   At some point I att...
  • Peter__
  • Community Legend
  • 341 Views
  • 1 replies
  • 0 likes
  • 341 Views
  • 1 replies
  • 0 likes

Problems with logging in

Hello, I'm having trouble logging in after I reinstalled my OS. The issue is that I don't remember my password, and when I go to the login page and ask for the password to be emailed to me, I get no email. In the app, I tried logging in with what I t...

  • Newbie
  • Hello, I'm having trouble logging in after I reinstalled my OS.  The issue is that I don't remember my password, and when I go to the login page and ask for the password to be emailed to me, I...
  • Peter__
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Why won't you take my money?!

So I've been using Sptify premium for a while now, using the same card the whole time with zero problems. Recently, a grocery store in my area had a security issue, which caused a ton of credit card numbers to be leaked out. My card was one of them, ...

  • Regular
  • So I've been using Sptify premium for a while now, using the same card the whole time with zero problems.  Recently, a grocery store in my area had a security issue, which caused a ton of cred...
  • meahtenoha
  • Spotify
  • 2080 Views
  • 14 replies
  • 0 likes
  • 2080 Views
  • 14 replies
  • 0 likes