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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

286879 Views

529 replies

34 likes

Account
Free
  • 286879 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13611 Views

6 replies

11 likes

Security
  • 13611 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540048 Views

990 replies

114 likes

Account
  • 540048 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129582 Views

74 replies

12 likes

Account
Login
Premium
  • 129582 Views
  • 74 replies
  • 12 likes

How to access Play Now recommendations in emails

I use Spotify on my Lenovo PC. When I receive an email from you with recommendations and I click "Play Now" in the email it opens a login page. I'm already logged in. Why doesn't Spotify just start playing the album I selected?

Newbie

I use Spotify on my Lenovo PC. When I receive an email from you with recommendations and I click "Play Now" in the email it opens a login page. I'm already logged in. Why doesn't Spotify just start p...

Taylor

Community Legend

245 Views

1 replies

0 likes

  • 245 Views
  • 1 replies
  • 0 likes

About to subscribe. Quick question about offline mode.

So today I purchased a new deck for my car so I could play songs from my iPod. Well, it turns out the stereo isn't compatible with my gen 1 iPod. So I'm kinda discouraged about that, and looking for an alternative. My question is, if I get Spotify Pr...

Regular

So today I purchased a new deck for my car so I could play songs from my iPod. Well, it turns out the stereo isn't compatible with my gen 1 iPod. So I'm kinda discouraged about that, and looking for ...

Adam

Roadie

482 Views

9 replies

0 likes

Premium
  • 482 Views
  • 9 replies
  • 0 likes

Bought Unlimited (and was charged), but account still says "Free"...

Hello, A monthy ago I bought Unlimited and the charge showed up on my credit card, but (a) I was never able to get the client to recognize it and (b) now, my account at the Web site shows that I am not signed up for Unlimited, even though immdiately ...

Casual Listener

Hello,   A monthy ago I bought Unlimited and the charge showed up on my credit card, but (a) I was never able to get the client to recognize it and (b) now, my account at the Web site shows ...

tjlongo

Casual Listener

254 Views

2 replies

0 likes

Account
Unlimited
  • 254 Views
  • 2 replies
  • 0 likes

Solved!! My profile says I have a free account, but I pay Premium and I cannot cancel my suscription

Hi everybody, I want to cancel my Premium suscription for next month. The problem is that when I log in my account, It says that I have a free account (what is not true), so It doesn't offer my the chance to cancel my suscription. What should I do? I...

Casual Listener

Hi everybody, I want to cancel my Premium suscription for next month. The problem is that when I log in my account, It says that I have a free account (what is not true), so It doesn't offer my the...

Eneidaeida

Casual Listener

428 Views

2 replies

0 likes

Free
Premium
Subscription
  • 428 Views
  • 2 replies
  • 0 likes

spotify premium delated everything

Hi, Today I've started my 30 days of the Spotify Premium's trial. Now I've realized I've lost all my lists... What happen??? Please help me... My user name is breakingsmiles.

Casual Listener

Hi,   Today I've started my 30 days of the Spotify Premium's trial. Now I've realized I've lost all my lists... What happen???   Please help me...   My user name is breakin...

Peter__

Community Legend

321 Views

5 replies

0 likes

Account
Premium
  • 321 Views
  • 5 replies
  • 0 likes

Can't update payment method

When trying to update my credit card information, I get a generic error that simply says "Could not update payment details - Sorry, we could not update your payment details." I have already confirmed all of my information is correct and have used thi...

Casual Listener

When trying to update my credit card information, I get a generic error that simply says "Could not update payment details - Sorry, we could not update your payment details."   I have alread...

Peter__

Community Legend

598 Views

3 replies

0 likes

  • 598 Views
  • 3 replies
  • 0 likes

10 hours limit?

The Spotify software keeps saying that my monthly 10 hours of free listening are up. As far as I understand 10 hours a month equals 2,5 hours a week so any given monday should be okay to start a new period of listening. But no matter how long I wait ...

Casual Listener

The Spotify software keeps saying that my monthly 10 hours of free listening are up. As far as I understand 10 hours a month equals 2,5 hours a week so any given monday should be okay to start a ne...

Peter__

Community Legend

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

Changing profile picture?

I created my spotify account with my email address only, and recently decided to update it to link with my facebook. My profile picture is now being displayed on the small icon on the top right corner next to the megaphone icon that shows notificatio...

Casual Listener

I created my spotify account with my email address only, and recently decided to update it to link with my facebook. My profile picture is now being displayed on the small icon on the top right corne...

Peter__

Community Legend

533 Views

3 replies

0 likes

Account
  • 533 Views
  • 3 replies
  • 0 likes

Reporting Hackers

My account was hacked by [snip - privacy] Mayby you can ban that e-mail? I know that hackers probably have several accounts but every little thing helps. Also I think other people should also report when being hacked here. Regards e0300752

Casual Listener

My account was hacked by [snip - privacy] Mayby you can ban that e-mail? I know that hackers probably have several accounts but every little thing helps.   Also I think other people shou...

Adam

Roadie

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

EDIT VERSUS EXPLICIT

THIS IS JUST SOME FEEDBACK BUT FOR A PREMIUM SERVICE I ONLY GET EDITED SONGS? NO EXPLICIT? I MAY JUST DISCONTINUE MY SERVICE WITH SPOTIFY, IM SO DISAPPOINTED AND UNSATISFIED. SO SAD.

Newbie

THIS IS JUST SOME FEEDBACK BUT FOR A PREMIUM SERVICE I ONLY GET EDITED SONGS? NO EXPLICIT? I MAY JUST DISCONTINUE MY SERVICE WITH SPOTIFY, IM SO DISAPPOINTED AND UNSATISFIED. SO SAD.

Adam

Roadie

187 Views

1 replies

0 likes

  • 187 Views
  • 1 replies
  • 0 likes

Probleem met spotify status!

Ik betaal op dit moment elke maand voor Spotify Unlimited. Vanaf nu wil ik overstappen op Spotify Premium. Toen ik keek bij mijn huidige abbonements status stond er dat ik op dit moment Spotify Free gebruik, terwijl dit niet zo is. Ook kan ik niet me...

Visitor

Ik betaal op dit moment elke maand voor Spotify Unlimited. Vanaf nu wil ik overstappen op Spotify Premium. Toen ik keek bij mijn huidige abbonements status stond er dat ik op dit moment Spot...

Adam

Roadie

256 Views

1 replies

0 likes

  • 256 Views
  • 1 replies
  • 0 likes

STOP CHARGING ME TOO!

This is the least efficient system I've ever used and you're stealing money from me! Your FAQs and Help completely useless.... You owe me 20 GBP: Pay Up

Casual Listener

This is the least efficient system I've ever used and you're stealing money from me! Your FAQs and Help completely useless....   You owe me 20 GBP: Pay Up      

Adam

Roadie

549 Views

5 replies

0 likes

  • 549 Views
  • 5 replies
  • 0 likes

30 day trial overlaps my prepaid premium period

Hi This morning I received an email that my 6 month prepaid premium was about to expire in a week. So I decided to get a monthly subscription this time, with the 30 day trial. The problem is that it says that I will get charged on September 26, which...

Visitor

Hi This morning I received an email that my 6 month prepaid premium was about to expire in a week. So I decided to get a monthly subscription this time, with the 30 day trial. The problem is that i...

Adam

Roadie

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Nonsense feedback

Might be in the wrong forum, but I am not sure which one would be better. So I quite often report non-gapless albums via the online feedback form. Probably in vain, because they rarely get fixed, but I still keep doing it, A while ago, in addition to...

Roadie

Might be in the wrong forum, but I am not sure which one would be better.   So I quite often report non-gapless albums via the online feedback form. Probably in vain, because they rarel...

Adam

Roadie

262 Views

1 replies

0 likes

  • 262 Views
  • 1 replies
  • 0 likes

Restablecimiento de contraseña

Es muy lioso. ¿Cómo se establece la nueva contraseña? En realidad me gustaría usar una vieja pero creo no me dejarán y el problema es que se me cierra el spotify muy a menudo y siempre tengo que pasar horas intentando establecer una nueva contraseña....

Newbie

Es muy lioso. ¿Cómo se establece la nueva contraseña? En realidad me gustaría usar una vieja pero creo no me dejarán y el problema es que se me cierra el spotify muy  a menudo y siempre tengo qu...

Adam

Roadie

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Entrar facebook

Hola, no consigo con mi cuenta de spotify sincronizarlo con facebook. Ademas, creo q el otro dia se me creo una cuenta diferente entrando con facebook. Podeis ayudarme?Usuario spotify: rubenglez87Facebook: [snip]El tema es q sin facebook no puedo com...

Regular

Hola, no consigo con mi cuenta de spotify sincronizarlo con facebook. Ademas, creo q el otro dia se me creo una cuenta diferente entrando con facebook. Podeis ayudarme? Usuario spotify: rubenglez87 ...

Adam

Roadie

726 Views

1 replies

0 likes

  • 726 Views
  • 1 replies
  • 0 likes

Deleted playlist

Morning, I attempted to reply on the "Deleted a playlist?" topic but the reply is greyed out. I was using the spotify app as soon as I did it I hit CMD Z and nothing happened. The playlist was titled ROCK OUT! Thank you!

Visitor

Morning,   I attempted to reply on the "Deleted a playlist?" topic but the reply is greyed out.   I was using the spotify app as soon as I did it I hit CMD Z and nothing happened. ...

Taylor

Community Legend

186 Views

1 replies

0 likes

Other
  • 186 Views
  • 1 replies
  • 0 likes

keeping username while upgrading

hi! I'm about to upgrade my account from unlimited to premium. Can I keep my username?

Newbie

hi! I'm about to upgrade my account from unlimited to premium. Can I keep my username?

Jamie

Spotify Legend

198 Views

1 replies

0 likes

Account
Subscription
  • 198 Views
  • 1 replies
  • 0 likes

My engagement playlist is gone!

Help! It was for my engagement party which is on Saturday and I was deleting a song and deleted a playlist... It was called young and beautiful :'(

Newbie

Help! It was for my engagement party which is on Saturday and I was deleting a song and deleted a playlist... It was called young and beautiful :'(  

Jamie

Spotify Legend

189 Views

1 replies

0 likes

Account
Other
Premium
  • 189 Views
  • 1 replies
  • 0 likes

I have an unwanted person on spotify

Someone got my password and now is using my spotify all the time, and I can't can you guys boot them?

Visitor

Someone got my password and now is using my spotify all the time, and I can't can you guys boot them?

MichaelJerzak

Composer

201 Views

1 replies

0 likes

Account
  • 201 Views
  • 1 replies
  • 0 likes