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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 420920 Views
  • 965 replies
  • 108 likes
  • Account
  • 420920 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1186266 Views
  • 119 replies
  • 116 likes
  • Account
  • 1186266 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • twiggypopclaudia
  • Visitor
  • 103405 Views
  • 69 replies
  • 10 likes
  • Account
    Login
    Premium
  • 103405 Views
  • 69 replies
  • 10 likes

Phone account

As a poor student I can't afford the £10 a month fee for premium, but I still want spotify on my phone. I propose a phone package for say £5 a month which dosn't alter the computer version, so you still get the adverts and a limit, but you can listen...

  • Casual Listener
  • As a poor student I can't afford the £10 a month fee for premium, but I still want spotify on my phone. I propose a phone package for say £5 a month which dosn't alter the computer version, so you st...
  • Robbie
  • Spotify Legend
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

10 HOUR LIMIT

Spotify won't let me listen to anything because it says I've reached my 10 hour limit this month. There's no way that's true. I've hardly listened at all in July. Other people do use this PC but they don't know my password so it's unlikely they're to...

  • Newbie
  • Spotify won't let me listen to anything because it says I've reached my 10 hour limit this month. There's no way that's true. I've hardly listened at all in July. Other people do use this PC but they...
  • Robbie
  • Spotify Legend
  • 405 Views
  • 1 replies
  • 0 likes
  • 405 Views
  • 1 replies
  • 0 likes

Recover a deleted or missing playlist?

For some reason I can't find my Sensual bachata Playlist anymore. I don't think I deleted it by accident but I guess there is always that possibility. Is there anyway to recover it?

  • Casual Listener
  • For some reason I can't find my Sensual bachata Playlist anymore. I don't think I deleted it by accident but I guess there is always that possibility. Is there anyway to recover it?
  • Robbie
  • Spotify Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Solved!! Accidentally deleted playlist :-(

Hi, I've just spent several hours creating a playlist called 'Aimees' and I don't know what I've done but it's vanished and I am GUTTED!Is there any way a moderator can recover it for me? Thanks Mark

  • Casual Listener
  • Hi, I've just spent several hours creating a playlist called 'Aimees' and I don't know what I've done but it's vanished and I am GUTTED! Is there any way a moderator can recover it for me? Tha...
  • Mark_haribo
  • Casual Listener
  • 704 Views
  • 2 replies
  • 0 likes
  • 704 Views
  • 2 replies
  • 0 likes

Wrong password

Hey guys..here is Jonas from germanFirst i want tell that my english is not so good.Ok my problem is:Yesterday i bought Spotify Premium Test version. Today i wake up and take my iphone and want to here music. But the password of my spotify account is...

  • Casual Listener
  • Hey guys.. here is Jonas from german First i want tell that my english is not so good. Ok my problem is: Yesterday i bought Spotify Premium Test version. Today i wake up and take my iphone an...
  • Taylor
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

App keeps crashing?

I've had a Spotify account for about a year now and this has never happened. I have an iPhone 4S and a few days ago I got the newest update for my Spotify app. Since the update, I haven't been able to open the app at all. I've tried deleting the app ...

  • Newbie
  • I've had a Spotify account for about a year now and this has never happened. I have an iPhone 4S and a few days ago I got the newest update for my Spotify app. Since the update, I haven't been able t...
  • Peter__
  • Community Legend
  • 3701 Views
  • 1 replies
  • 0 likes
  • 3701 Views
  • 1 replies
  • 0 likes

Secondary Account cannot reconnect to Primary Account

Alright. So this has been a frustrating manner. The place I work at wanted to start doing Spotify playlists (music promo group) so they made me a contributor on their Facebook page and we created a Spotify account, NBD. Anyways when it was time to po...

  • Visitor
  • Alright. So this has been a frustrating manner. The place I work at wanted to start doing Spotify playlists (music promo group) so they made me a contributor on their Facebook page and we create...
  • user-removed
  • Not applicable
  • 198 Views
  • 2 replies
  • 0 likes
  • 198 Views
  • 2 replies
  • 0 likes

Track is present, but music is missing? who can fix this?

So I got hooked on the Roomba Song by Mr. Pitiful "Brand New Friend"... the Track is ON SPOTIFY. The track is available.... but there is NO MUSIC... song is listed... Art is there... Time listed for the track at 0:00 and so when you click it... nothi...

  • Newbie
  • So I got hooked on the Roomba Song by Mr. Pitiful "Brand New Friend"... the Track is ON SPOTIFY. The track is available.... but there is NO MUSIC... song is listed... Art is there... Time listed for ...
  • Peter__
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

spotify through mobile app

Hi, im trying to access my spotify account through my samsung s4 and after i type in my username and passpord it says im trying to log in from a different country. i havent even been to a different country. please help me!!

  • Newbie
  • Hi,    im trying to access my spotify account through my samsung s4 and after i type in my username and passpord it says im trying to log in from a different country. i havent even been...
  • Adam
  • Roadie
  • 228 Views
  • 2 replies
  • 0 likes
  • 228 Views
  • 2 replies
  • 0 likes

Girlfriend's facebook account linked to my profile! Help!

My girlfriend has logged into my Spotify account on her iPhone in the past to make use of my premium subscription. It now seems like her facebook profile is linked to my Spotify account and I can't seem to get rid of it. I seemingly also have two pro...

  • Casual Listener
  • My girlfriend has logged into my Spotify account on her iPhone in the past to make use of my premium subscription. It now seems like her facebook profile is linked to my Spotify account and I can't s...
  • Peter__
  • Community Legend
  • 1191 Views
  • 3 replies
  • 0 likes
  • 1191 Views
  • 3 replies
  • 0 likes

spootify keeps pops up with new adds....

hello, is this a new spotify feature? the spotify pops with new adds and blocks what iam seeing on screen...thanks!

  • Newbie
  • hello, is this a new spotify feature? the spotify pops with new adds and blocks what iam seeing on screen...thanks!
  • Peter__
  • Community Legend
  • 264 Views
  • 2 replies
  • 0 likes
  • 264 Views
  • 2 replies
  • 0 likes

Unlimited to Premium

Hi, Currently I have an Unlimited account but it is impossible to upgrade it to Premium without a creditcard. Next week I will be on vacation so I would really like to use the offline mode. I don't have a creditcard and I don't want one. But is it po...

  • Newbie
  • Hi,   Currently I have an Unlimited account but it is impossible to upgrade it to Premium without a creditcard. Next week I will be on vacation so I would really like to use the offline mode...
  • Peter__
  • Community Legend
  • 185 Views
  • 2 replies
  • 0 likes
  • 185 Views
  • 2 replies
  • 0 likes

My spotify ain't working!

Hi! I have an active unlimited subscription as stated here on spotify.com. Any way, on my spotify, it shows the time limit bar on the upper left as I was free user. The time is up and I can't listen to music, it's really frustrating 'cause I've paid ...

  • Newbie
  • Hi! I have an active unlimited subscription as stated here on spotify.com. Any way, on my spotify, it shows the time limit bar on the upper left as I was free user. The time is up and I can't listen ...
  • Taylor
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

2 accounts, charged twice but only one works.

I've got 2 accounts but only one works after a credit card information update and a resubscription, even though I've been charged twice.

  • Newbie
  • I've got 2 accounts but only one works after a credit card information update and a resubscription, even though I've been charged twice.
  • Taylor
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Un-syncing Account

Hi there, A couple of months ago I requested that my Spotify account be synced with my band's Spotify so I could post playlists etc. However I didn't realise it was going to not allow me to use my Spotify personal account as well (it added all of my ...

  • Newbie
  • Hi there,   A couple of months ago I requested that my Spotify account be synced with my band's Spotify so I could post playlists etc. However I didn't realise it was going to not allow me t...
  • Robbie
  • Spotify Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Cannot log in on my phone

I don't remember my spotify password, so I tried to login on my phone using facebook, but it is having trouble.

  • Newbie
  • I don't remember my spotify password, so I tried to login on my phone using facebook, but it is having trouble. 
  • Greg
  • Roadie
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

It won't let me upgrade

I have tried numerous times to upgrade, and it won't allow me. I've attached the screen I receive every time. I really want to use Spotify on my mobile. Please help me!

  • Newbie
  • I have tried numerous times to upgrade, and it won't allow me. I've attached the screen I receive every time. I really want to use Spotify on my mobile. Please help me! 
  • Sam
  • Spotify
  • 1907 Views
  • 6 replies
  • 0 likes
  • 1907 Views
  • 6 replies
  • 0 likes

Has my account been hacked?

I think my account has been hacked. All of my playlists have been deleted. It was good enough I have been added. I've changed my password. Is there anything I can do to get my playlists back?

  • Newbie
  • I think my account has been hacked. All of my playlists have been deleted. It was good enough I have been added. I've changed my password. Is there anything I can do to get my playlists back?
  • Sam
  • Spotify
  • 191 Views
  • 3 replies
  • 0 likes
  • 191 Views
  • 3 replies
  • 0 likes

Premium Account Hijacked

Hello everyone, My account has been hijacked this morning. The password I have used for months on my phone and computer have been changed and so has the email I have associated with this account. My premium membership was paid for and I have the tran...

  • Casual Listener
  • Hello everyone,  My account has been hijacked this morning. The password I have used for months on my phone and computer have been changed and so has the email I have associated with this ac...
  • Sam
  • Spotify
  • 281 Views
  • 6 replies
  • 0 likes
  • 281 Views
  • 6 replies
  • 0 likes

Account Swap Help

As I was adding my new gmail account to my main one, Spotify changed my email and linked it to my facebook for a strange reason. Now I am missing all my account that I had before. How can I get all my music back or can I undo all of this that has hap...

  • Newbie
  • As I was adding my new gmail account to my main one, Spotify changed my email and linked it to my facebook for a strange reason. Now I am missing all my account that I had before. How can I get all m...
  • Sam
  • Spotify
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes