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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88554 Views

9 replies

2 likes

Account
Login
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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

757488 Views

18 replies

29 likes

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  • 18 replies
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No Response

I have emialed Spotify this afernoon and still no response, any idea how long this usually takes?

Visitor

I have emialed Spotify this afernoon and still no response, any idea how long this usually takes?  

Sam

Spotify

480 Views

7 replies

0 likes

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  • 7 replies
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Server Error when I try to upgrade

After signing in through my Facebook account, telling it to upgrade me to Premium and selecting Visa as my payment method, I keep getting this error message.

Casual Listener

After signing in through my Facebook account, telling it to upgrade me to Premium and selecting Visa as my payment method, I keep getting this error message.  

Peter__

Community Legend

560 Views

5 replies

0 likes

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  • 5 replies
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Can't merge Facebook and Spotify accounts

Hello all! I've always logged in with my facebook account and decided to finally make an actual spotify account. Created the spotify account and went to my account settings > over view > clicked manually connect facebook account and then I get an err...

Casual Listener

Hello all!   I've always logged in with my facebook account and decided to finally make an actual spotify account.   Created the spotify account and went to my account settings >...

Cakkles

Casual Listener

506 Views

2 replies

0 likes

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  • 2 replies
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Facebook email address wont update

Hello hope you can help! I signed up for spotify via my Facebook account. My email address got hacked so I have changed it on Facebook but my spotify is still trying to send me emails to my old one. I have logged in and out of both spotify and Facebo...

Newbie

Hello hope you can help! I signed up for spotify via my Facebook account. My email address got hacked so I have changed it on Facebook but my spotify is still trying to send me emails to my old one. ...

Peter__

Community Legend

1560 Views

3 replies

0 likes

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  • 3 replies
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I think free account should not have time limit

The free account play ads already. It should not have 10 hours time limit. I think most people accept interrupt by ads every 5-6 songs when they using free account. but a lot people angry about the 10 hours limit. why not all countries use the same r...

Casual Listener

The free account play ads already. It should not have 10 hours time limit.   I think most people accept interrupt by ads every 5-6 songs when they using free account. but a lot people a...

Peter__

Community Legend

467 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

BIG problems signing in with facebook or spotify credentials

Hello-please help I have purchased a premium account ( paid for the entire year) but facebook and spotify do not recognoze any of my usernams or any of my passwords. i need to actaully speak to someone if possible

Newbie

Hello-please help   I have purchased a premium account ( paid for the entire year) but facebook and spotify do not recognoze any of my usernams or any of my passwords. i need to actaully spe...

Peter__

Community Legend

514 Views

1 replies

0 likes

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I have two spotify accounts?

I have a problem with my Spotify account. I thought I had Spotify Premium but recently I got an announcement that the premium trial has ended. When I log in to www.spotify.com with my Facebook account, according to my subscription status on my profil...

Newbie

I have a problem with my Spotify account. I thought I had Spotify Premium but recently I got an announcement that the premium trial has ended. When I log in to www.spotify.com with my Facebook a...

Peter__

Community Legend

1116 Views

1 replies

0 likes

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  • 1 replies
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What happens if you aren't able to log in after 30 days - Offline mode?

Hi! I'm going to go out sailing and I need music to listen to. I'm planning to upgrade to premium and use offline playlists, but as I have understood it, I have to log-in every 30 days to like re-new it? Sometimes I will be without Internet connectio...

Casual Listener

Hi!   I'm going to go out sailing and I need music to listen to. I'm planning to upgrade to premium and use offline playlists, but as I have understood it, I have to log-in every 30 days to ...

Peter__

Community Legend

5052 Views

3 replies

0 likes

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Solved!! Log out of all devices?

Is it possible to have all devices logged out? I left my account logged in at a friends house and for got to log out.

Casual Listener

Is it possible to have all devices logged out? I left my account logged in at a friends house and for got to log out.

Peter__

Community Legend

18431 Views

6 replies

14 likes

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  • 6 replies
  • 14 likes

Payment failure

So, this has been going on for quite a while now. It has repeated twice now and I really want know why it keeps happening? I am pretty sure that my card won't expire for a while. Dear Customer,We've tried a number of times but have been unable to ren...

Regular

So, this has been going on for quite a while now. It has repeated twice now and I really want know why it keeps happening? I am pretty sure that my card won't expire for a while.    Dear ...

SannaRomberg

Regular

472 Views

2 replies

0 likes

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  • 2 replies
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Being charged $9.99/month even though I canceled my premium trial!

I checked my bank statement and it said I was charged $9.99 for spotify. I have no idea why, because the account I'm posting under isn't even on a premium subscription, although I did a trial a long time ago and then canceled it. I made another accou...

Casual Listener

I checked my bank statement and it said I was charged $9.99 for spotify. I have no idea why, because the account I'm posting under isn't even on a premium subscription, although I did a trial a long ...

smelico

Community Legend

341 Views

1 replies

0 likes

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  • 1 replies
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Can't change my email

Hi, My email is set through facebook, it's an old email so I've updated it in facebook, and deleted the old ones, however spotify keeps listing my old email adress. It says I can change it on the facebook settings page, when I click through it just h...

Newbie

Hi,   My email is set through facebook, it's an old email so I've updated it in facebook, and deleted the old ones, however spotify keeps listing my old email adress. It says I can change it...

Adam

Roadie

331 Views

1 replies

0 likes

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I-Deal payment

I got a question. Is there a possibility to pay Spotify with i-deal? Don't know if this is and international way to pay, but i use it a lot! Can anybody help me with this? I want a premium account instead of a few free hours in an week... Grtz Stijn!

Newbie

I got a question.   Is there a possibility to pay Spotify with i-deal? Don't know if this is and international way to pay, but i use it a lot!   Can anybody help me with this? I...

Peter__

Community Legend

332 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Force Logout

See here. http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Someone-else-using-your-account-Post-here/m-p/174408#M21852

Casual Listener

See here.   http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Someone-else-using-your-account-Post-here/m-p/174408#M21852

andrewwbailey

Casual Listener

394 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Switched accounts, would like to keep playlists?

I just switched accounts on Spotify because I would like to get rid of my Facebook account and I don't think there was a solution to unsync the two - so I made a new account. However I do not know how I would keep the playlists I have made on my old ...

Newbie

I just switched accounts on Spotify because I would like to get rid of my Facebook account and I don't think there was a solution to unsync the two - so I made a new account. However I do not know ho...

paulie2

Newbie

383 Views

2 replies

0 likes

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  • 2 replies
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Duplicate Accounts

Hi, I have two accounts, one when I logged in with my Facebook account. I want to subscribe to premium, but would like to have one account, not two. Can you help me? Thanks, KR

Newbie

Hi, I have two accounts, one when I logged in with my Facebook account. I want to subscribe to premium, but would like to have one account, not two. Can you help me? Thanks, KR

meahtenoha

Spotify

241 Views

1 replies

0 likes

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  • 1 replies
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Solved!! My spotify account is hacked

Hi My Spotify account is hacked. Intruder changed my e-mail address and password. So I can’t change anything.. I wrote Spotify support twice now. But I got no reply’s. Can you please fix this? Spotify Case # 00745142

Casual Listener

Hi   My Spotify account is hacked. Intruder changed my e-mail address and password. So I can’t change anything..   I wrote Spotify support twice now. But I got no reply’s. Can you p...

Adam

Roadie

575 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Gift cards for overseas use

Am I able to buy a Spotify gift/subscription for a friend in Mexico? I have a UK based account. Would be grateful if anyone can help me with this. Thanks.

Newbie

Am I able to buy a Spotify gift/subscription for a friend in Mexico? I have a UK based account.   Would be grateful if anyone can help me with this. Thanks.

Peter__

Community Legend

1014 Views

1 replies

0 likes

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deleting facebook

i want to delete my facebook account, but the faqs say if i signed up with my fb login i have to keep it active. is there anyway to change my login without having to delete my account, lose all my stuff and start over? thanks!

Casual Listener

i want to delete my facebook account, but the faqs say if i signed up with my fb login i have to keep it active.  is there anyway to change my login without having to delete my account, lose all...

Liam

Community Legend

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes