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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
293501 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
541803 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129745 Views
74 replies
12 likes
Hi Folks, I signed up for premium last week and I never could play one song offline! What's the problem? Does not work on the imac neither on iphone. Only if I'm online and signed in.
Hi Folks, I signed up for premium last week and I never could play one song offline! What's the problem? Does not work on the imac neither on iphone. Only if I'm online and signed in.
Casual Listener
438 Views
2 replies
0 likes
I wish to cancel my unlimited subscription ($4.99) and just use the radio. Can find it and when I get a question close the screen goes away. I want out of this thing.
I wish to cancel my unlimited subscription ($4.99) and just use the radio. Can find it and when I get a question close the screen goes away. I want out of this thing.
Community Legend
382 Views
1 replies
0 likes
hur ändrar jag bankkontonummer?
hur ändrar jag bankkontonummer?
Community Legend
507 Views
1 replies
0 likes
Is there a way to foce logout all instances of my account? I have changed my password but I'm still getting the message "Spotify has been paused because is used somewhere else" spotify username is spaz926
Is there a way to foce logout all instances of my account? I have changed my password but I'm still getting the message "Spotify has been paused because is used somewhere else" spotify username i...
Spotify
1712 Views
7 replies
0 likes
I am using a prepaid Visa to purchase Premium and it will not accept the new card info
I am using a prepaid Visa to purchase Premium and it will not accept the new card info
Community Legend
641 Views
5 replies
0 likes
I changed my debit card recently and changed it on Spotify. I got another 30 day trial and the payment will come out in 30 days. Obviously I can not have 2 free trials so it does not work on my phone until payment comes out in 30 days time. I really ...
I changed my debit card recently and changed it on Spotify. I got another 30 day trial and the payment will come out in 30 days. Obviously I can not have 2 free trials so it does not work on my phone...
Roadie
215 Views
1 replies
0 likes
I have just finished a 48 hour free trial with spotify and decided to upgrade to premium. I have recieved a reciept for the 30 day free trail and on my account it says I have an active premium account. However it has not upgraded on my Iphone 5. I ha...
I have just finished a 48 hour free trial with spotify and decided to upgrade to premium. I have recieved a reciept for the 30 day free trail and on my account it says I have an active premium ...
Community Legend
774 Views
3 replies
0 likes
Hi, As the title says I got charged twice for a Premium update I did yesterday. By the way, I've searched the Spotify site for a simple contact info, but with no luck, is this forum really the only way to get in contact for support issues? ben
Hi, As the title says I got charged twice for a Premium update I did yesterday. By the way, I've searched the Spotify site for a simple contact info, but with no luck, is ...
Not applicable
378 Views
1 replies
0 likes
Hi! Somehow all my playlists have disappeared and I've tried everything listed to get them back without success. I lost my premium aswell somehow and I think it's possible that I've got two subsciptions now. Can you see if you can get them back for m...
Hi! Somehow all my playlists have disappeared and I've tried everything listed to get them back without success. I lost my premium aswell somehow and I think it's possible that...
Community Legend
440 Views
1 replies
0 likes
This is sad...I know...but I have at least three devices (wife and two sons) with Spotify and a fourth device for my neice. All get paid for by the same Paypal acct and I have subscription IDs. However, it was only after refreshing my sons' devices t...
This is sad...I know...but I have at least three devices (wife and two sons) with Spotify and a fourth device for my neice. All get paid for by the same Paypal acct and I have subscription IDs....
Community Legend
313 Views
1 replies
0 likes
I have gone to help[p, to itunes, to bing, to RSS, to community help and have been trying for over a month and at least 5 hours of trying this and that, Does anyone out there, KNOW HOW to download my spotify collection into itunes. I will pay ONE MIL...
I have gone to help[p, to itunes, to bing, to RSS, to community help and have been trying for over a month and at least 5 hours of trying this and that, Does anyone out there, KNOW HOW ...
Newbie
97575 Views
8 replies
0 likes
Hi, I've been using spotify for over a year for free and I sometimes thing about upgrading but the upgrading options never work for me so I continue using the free version. I mostly want to use spotify on my iphone while jogging and make playlists. T...
Hi, I've been using spotify for over a year for free and I sometimes thing about upgrading but the upgrading options never work for me so I continue using the free version. I mostly want to use spoti...
Community Legend
352 Views
1 replies
0 likes
So i bought premium, and after that i accidentally clicked disconnect from facebook. so what happened next was it split my account into two, One spotify and one facebook. Now i can't get them back together.It gives me error when im trying to connect ...
So i bought premium, and after that i accidentally clicked disconnect from facebook. so what happened next was it split my account into two, One spotify and one facebook. Now i can't get them ...
Roadie
2115 Views
29 replies
0 likes
¿Cómo cambio mi suscripción unilimited, a la oferta de movistar premiun? ¿Tengo que cerrar la antigua antes de darme de alta en la nueva?
¿Cómo cambio mi suscripción unilimited, a la oferta de movistar premiun? ¿Tengo que cerrar la antigua antes de darme de alta en la nueva?
Not applicable
495 Views
2 replies
0 likes
I cannot use my Ipod or Iphone as a spotify premium user, it simply gives me the option of using the radio version. I had ran through my trial period when it initially occurred and thought perhaps it was just the trial period that was the issue, but ...
I cannot use my Ipod or Iphone as a spotify premium user, it simply gives me the option of using the radio version. I had ran through my trial period when it initially occurred and thought perhaps it...
Community Legend
639 Views
3 replies
0 likes
I have used the student discount on another account for premium but i have cancelled premium on that account, how do i use the student discount on another account as it says ive already used it
I have used the student discount on another account for premium but i have cancelled premium on that account, how do i use the student discount on another account as it says ive already used it
Not applicable
331 Views
2 replies
0 likes
Then why the need for any Credit card info Whatsoever??? This is complete BS! Free means FREE!! No credit card no stinking trial period!! What the hell is the matter with people these days? Can't trust even Spotify to be truthfull? What a scam back t...
Then why the need for any Credit card info Whatsoever??? This is complete BS! Free means FREE!! No credit card no stinking trial period!! What the hell is the matter with people these days? Can't tru...
Community Legend
368 Views
1 replies
0 likes
Dear Spotify, I lost my password for my account in June and tried to get a new one. However it did not work, it might be since I had the account connected to my facebook account. I have emailed you twice but no answer. My case number is # 00777174. P...
Dear Spotify, I lost my password for my account in June and tried to get a new one. However it did not work, it might be since I had the account connected to my facebook account. I have em...
Roadie
615 Views
8 replies
0 likes
Hey all together, I just downloaded Spotify for my BlackBerry Curve 9360 and I don't use Spotify premium. Can I use the app anyways or do I need a premium account? Because it seams to work for free. I'm kinda confused. All the best, Ally
Hey all together, I just downloaded Spotify for my BlackBerry Curve 9360 and I don't use Spotify premium. Can I use the app anyways or do I need a premium account? Because it seams to work for ...
Community Legend
772 Views
4 replies
0 likes
I was charged for a full year suscription $127 which I DID NOT authorize. I authorized a monthly payment. I need a refund but i Cannot find a phone number to call besides a contact form that I filled out. I filled the form and it's been over a week t...
I was charged for a full year suscription $127 which I DID NOT authorize. I authorized a monthly payment. I need a refund but i Cannot find a phone number to call besides a contact form t...
Community Legend
234 Views
2 replies
0 likes
