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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

82227 Views

9 replies

2 likes

Account
Login
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Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

657810 Views

13 replies

4 likes

Account
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  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

739187 Views

18 replies

29 likes

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  • 18 replies
  • 29 likes

Can't upgrade to premium-error message

I'm a US Spotify free user who in the past used the premium free trial and paid for premium for a few months. I'm traveling abroad for a month total and just used up the 14 out of the country days, and am now in a country without Spotify. I would now...

Casual Listener

I'm a US Spotify free user who in the past used the premium free trial and paid for premium for a few months. I'm traveling abroad for a month total and just used up the 14 out of the country days, ...

shlomo705

Casual Listener

532 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!! Recover Deeted Playlist

Accidently deleted my favorite playlist (over 500 songs) can any moderator help me please! It was called Just Listen. I created another playlist with the same name (and only 1 song) and just deleted that when I found out you can get them restored. Is...

Casual Listener

Accidently deleted my favorite playlist (over 500 songs) can any moderator help me please! It was called Just Listen. I created another playlist with the same name (and only 1 song) and just deleted ...

jackm

Casual Listener

772 Views

2 replies

0 likes

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  • 2 replies
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My Spotify Premium is not activating

I signed up for premium but when I go to preferences and select high quality streaming, it asks me to sign up for premium. Any suggestions?

Newbie

I signed up for premium but when I go to preferences and select high quality streaming, it asks me to sign up for premium.   Any suggestions?

Taylor

Community Legend

264 Views

1 replies

0 likes

  • 264 Views
  • 1 replies
  • 0 likes

Using multiple computers with same account looks like different accounts on each computer

I normally use Spotify free on a home computer under 2 different Windows Vista profile, on my work laptop, and my work desktop. I log into all 4 computers with the same account info (and not at the same time). Until recently they all saw the same pla...

Newbie

  I normally use Spotify free on a home computer under 2 different Windows Vista profile, on my work laptop, and my work desktop.  I log into all 4 computers with the same account info (and...

Taylor

Community Legend

646 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Using Spotify in a bar with a PRs for Music License?

Just to check, would we be able to use Spotify in a bar if we have a music license?

Newbie

Just to check, would we be able to use Spotify in a bar if we have a music license?

mrdurvis

Newbie

11425 Views

3 replies

0 likes

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  • 3 replies
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Charged in error

I'm really getting tired of this! No one is responding to me on Twitter and I have not received a response regarding the online message I sent yesterday. My case number is 00727600. Will someone please help me?

Casual Listener

I'm really getting tired of this! No one is responding to me on Twitter and I have not received a response regarding the online message I sent yesterday. My case number is 00727600. Will someone plea...

Richard

Community Legend

493 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Need to reset or find out what my off-line devices are

Hi, this is my first post, I have been a premium member in the past, and had various off-line devices. I no longer have some of those phones, and wish to look into signing up for premuim with my new devices, how do I do that and how do I find out wha...

Regular

Hi, this is my first post, I have been a premium member in the past, and had various off-line devices. I no longer have some of those phones, and wish to look into signing up for premuim with my new ...

Liam

Community Legend

924 Views

9 replies

0 likes

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  • 9 replies
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My account is disabled

My account is disable. I recently purchase a year promo code and entered it last month. I dont know why it would be disabled

Casual Listener

My account is disable.  I recently purchase a year promo code and entered it last month.  I dont know why it would be disabled

sptf_lol

Regular

771 Views

9 replies

0 likes

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My account has been hacked!!!

so my account has been hacked and I get this message back from support Hey Ronak,Thanks for getting in touch, I hope you are well.I'm sorry to hear you are having these problems with your account. I'm going to send this over to our content team who w...

Regular

so my account has been hacked and I get this message back from support   Hey Ronak, Thanks for getting in touch, I hope you are well. I'm sorry to hear you are having these problems with...

francoeu

Regular

1270 Views

15 replies

0 likes

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Lost Playlists

On my Android and iOS devices my some of my playlists isn't showing but it's Ok on my desktop. What can I do?

Regular

On my Android and iOS devices my some of my playlists isn't showing but it's Ok on my desktop.   What can I do?

Peter__

Community Legend

582 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Charged for a Years Subscription !!

Instead of the usual £9.99 taken each month, my May 2013 bill is £119.88 - thats 12 months subscription in 1 hit !! Ive just received an alert from PayPal account used to pay for Spotify, because of this fee I stand to be charged !! No warning, No em...

Casual Listener

Instead of the usual £9.99 taken each month, my May 2013 bill is £119.88 - thats 12 months subscription in 1 hit !! Ive just received an alert from PayPal account used to pay for Spotify, because o...

Peter__

Community Legend

483 Views

6 replies

0 likes

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NUS Student Discount

I signed up for the premium option but after putting in bank details etc realised that you needed to go onto the NUS option before you got this far. I have cancelled my subscription and re done it on the NUS option but will I be charged £4.99 or £9.9...

Newbie

I signed up for the premium option but after putting in bank details etc realised that you needed to go onto the NUS option before you got this far. I have cancelled my subscription and re done it on...

Adam

Roadie

350 Views

1 replies

0 likes

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Just charged even though I cancelled my free subscription a month ago... got charged anyway.

Normally I wouldn't mind, but I'm low on cash right now, and this resulted in a $40 overdraft fee on my bank account. Email support simply isn't fast enough in this situation, as I need this issue resolved pretty darn quickly. Is there no number to c...

Visitor

Normally I wouldn't mind, but I'm low on cash right now, and this resulted in a $40 overdraft fee on my bank account. Email support simply isn't fast enough in this situation, as I need this issue re...

Adam

Roadie

531 Views

6 replies

0 likes

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  • 6 replies
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Regretted downgrade to "Unlimited" - What Now ?!

Well, I'll try to describe my problem in this forum - since Spotify appearently don't find my payments good enough to provide chat support (maybe I'm wrong - but I couldn't find any). I have downgraded my account from Premium to Unlimited, which will...

Casual Listener

Well, I'll try to describe my problem in this forum - since Spotify appearently don't find my payments good enough to provide chat support 😉 (maybe I'm wrong - but I couldn't find any).   I...

Peter__

Community Legend

468 Views

4 replies

0 likes

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Invalid zip code.... STILL

Still trying to buy a premium subscription but just like over a week ago, when I try to enter my zip, it says invalid zip code. The box already starts off red and says invalid before I enter anything. My acount settings are set to America, yet it won...

Casual Listener

Still trying to buy a premium subscription but just like over a week ago, when I try to enter my zip, it says invalid zip code. The box already starts off red and says invalid before I enter anything...

Peter__

Community Legend

764 Views

1 replies

0 likes

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My account is disabled

Case Number 00728203 This morning I found my account is disabled and I have to make a new account to post this thread... I didn't make a chargeback for my payment, why is my account disabled because of that? Please check my account. account name: yuu...

Casual Listener

Case Number 00728203   This morning I found my account is disabled and I have to make a new account to post this thread...   I didn't make a chargeback for my payment, why is my acc...

Peter__

Community Legend

539 Views

4 replies

0 likes

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premium

Hej Har haft o betalat för premium ganska länge . Mitt problem nu är att jag har fått nytt betalkort o därför har inga pengar kunnat dragits från mitt konto. Jag försöker skriva in det nya o få premium igen men det går inte, The payment fail står det...

Newbie

Hej Har haft o betalat för premium ganska länge . Mitt problem nu är att jag har fått nytt betalkort o därför har inga pengar kunnat dragits från mitt konto. Jag försöker skriva in det nya o få p...

Peter__

Community Legend

348 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Support/questions/contact-page

Now why is it impossible for me to return a query through 'normal channels'. I was charged on my creditcard imediately after initiating my trial period AND I HAVE NO WAY OF CONTACTING YOUR SUPPORT. How can you (legally!) charge users and then fail to...

Newbie

Now why is it impossible for me to return a query through 'normal channels'. I was charged on my creditcard imediately after initiating my trial period AND I HAVE NO WAY OF CONTACTING YOUR SUPPORT. H...

Peter__

Community Legend

254 Views

1 replies

0 likes

  • 254 Views
  • 1 replies
  • 0 likes

my account is due to be deactivated HELP!!

Case no 00727950my account is about to be deactivated due to no payment being received yet there is more than enough money in my bank.I have had an upgrade on my bank account which my be causing a problem, however I was assured the banking details sh...

Casual Listener

Case no 00727950 my account is about to be deactivated due to no payment being received yet there is more than enough money in my bank. I have had an upgrade on my bank account which my be causin...

Adam

Roadie

327 Views

3 replies

0 likes

  • 327 Views
  • 3 replies
  • 0 likes

Chargeback Disabled Account

I received an email this morning saying that my account has been disabled because a chargeback I made. I did not make a chargeback.The only thing that I can think of is a voucher I purchased from Htfdeals.com (the one year card I had added to the acc...

Music Fan

I received an email this morning saying that my account has been disabled because a chargeback I made. I did not make a chargeback. The only thing that I can think of is a voucher I purchased from...

Patricia

Spotify Legend

9290 Views

61 replies

2 likes

  • 9290 Views
  • 61 replies
  • 2 likes