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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10016 Views
  • 3 replies
  • 9 likes
  • Security
  • 10016 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 498844 Views
  • 982 replies
  • 112 likes
  • Account
  • 498844 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214610 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214610 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122904 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122904 Views
  • 72 replies
  • 12 likes

Purchase is currently not available

Hi there I'm getting the above message when I try to undergrade my account to unlimited. I can't find any option to contact support on this website, which is odd - hopefully someone here can help me out. Cheers Ian

  • Newbie
  • Hi there   I'm getting the above message when I try to undergrade my account to unlimited. I can't find any option to contact support on this website, which is odd - hopefully someone here c...
  • Sam
  • Spotify
  • 474 Views
  • 2 replies
  • 0 likes
  • 474 Views
  • 2 replies
  • 0 likes

Refund?

Hello everyone I just got Spotify Premium today and i dont like it, do you think they will give me a refund ? i have contacted their support team asking them .but i wanted to hear what u guys thought

  • Casual Listener
  • Hello everyone   I just got Spotify Premium today and i dont like it, do you think they will give me a refund ? i have contacted their support team asking them .but i wanted to hear what u g...
  • Sam
  • Spotify
  • 617 Views
  • 5 replies
  • 0 likes
  • 617 Views
  • 5 replies
  • 0 likes

Redeem

When i try to choose premium or unlimited i choose premium an it only says we are curently not Abel to redeem this code

  • Casual Listener
  • When i try to choose premium or unlimited i choose premium an it only says we are curently not Abel to redeem this code
  • Sam
  • Spotify
  • 384 Views
  • 2 replies
  • 0 likes
  • 384 Views
  • 2 replies
  • 0 likes

Facebook Login Issue

So today, Spotify decided to do some weird things: Opened Spotify on iPhone 5, my account was logged out and asked me to login. I use Facebook login as usual Spotify tells me I have 48 hours free trial, and that all of my music/playlists/settings are...

  • Visitor
  • So today, Spotify decided to do some weird things: Opened Spotify on iPhone 5, my account was logged out and asked me to login. I use Facebook login as usual Spotify tells me I have 48 hours fr...
  • Sam
  • Spotify
  • 514 Views
  • 4 replies
  • 0 likes
  • 514 Views
  • 4 replies
  • 0 likes

Obtain a Spotify username and password is not sending the E-Mail with Password

During the past 48 hours I've requested a separate password three times in order to obtain a Spotify username (instead of using Facebook), but with no success. The email never reach my inbox. What to do?

  • Visitor
  • During the past 48 hours I've requested a separate password three times in order to obtain a Spotify username (instead of using Facebook), but with no success. The email never reach my inbox. What to...
  • Taylor
  • Community Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

offline help

My playlist only downloaded half of my songs and I can't get it to download the rest. I even tried to reinstall the app. Please help!!

  • Casual Listener
  • My playlist only downloaded half of my songs and I can't get it to download the rest. I even tried to reinstall the app. Please help!!
  • Joe
  • Community Legend
  • 382 Views
  • 5 replies
  • 0 likes
  • Premium
  • 382 Views
  • 5 replies
  • 0 likes

user name and password or login

hi, when I loogout from ipad and loogin there is my playlist, but there also is signt that its trial wersion for 46 hours... why??? 2 tging is, that I'm trying set up my ampyfire - conected to internet - with spotify and giving the same login and pas...

  • Newbie
  • hi, when I loogout from ipad and loogin there is my playlist, but there also is signt that its trial wersion for 46 hours... why???   2 tging is, that I'm trying set up my ampyfire - conec...
  • Sam
  • Spotify
  • 309 Views
  • 2 replies
  • 0 likes
  • 309 Views
  • 2 replies
  • 0 likes

Right picture but wrong name!

Hi! I have the same problem as many other people seem to have aswell where my Spotify suddenly have changed my name (Madeleine Andersson) Spotify account name as "Andeeersson" and profile picture and are now using my moms name and picture. I have bee...

  • Visitor
  • Hi!   I have the same problem as many other people seem to have aswell where my Spotify suddenly have changed my name (Madeleine Andersson) Spotify account name as "Andeeersson" and profile ...
  • Taylor
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • Account
  • 229 Views
  • 1 replies
  • 0 likes

Facebook deactivation takes away what I PAY for!!!

Hello. I am extremely frustrated because I have to legally (in the bylaws of sorority recruitment) deactivate my Facebook until September. I PAY for spotify premium and I use it daily on my phone, but deactivating Facebook takes away WHAT I PAY FOR. ...

  • Newbie
  • Hello. I am extremely frustrated because I have to legally (in the bylaws of sorority recruitment) deactivate my Facebook until September. I PAY for spotify premium and I use it daily on my phone, bu...
  • Sam
  • Spotify
  • 310 Views
  • 3 replies
  • 0 likes
  • 310 Views
  • 3 replies
  • 0 likes

Multiiple charges: three times a month since APRIL

I have been getting 2-3 charges A MONTH since I started using spotify in APRIL. I am unable to fill out the contact for because it wont let me type a message or SEND the complaint. Not sure what to do at this point so I cancelled my subscription and ...

  • Casual Listener
  • I have been getting 2-3 charges A MONTH since I started using spotify in APRIL.  I am unable to fill out the contact for because it wont let me type a message or SEND the complaint.  Not su...
  • Adam
  • Roadie
  • 613 Views
  • 7 replies
  • 0 likes
  • Account
  • 613 Views
  • 7 replies
  • 0 likes

Spotify iPhone App Wrong Trial

The Spotify iPhone app is saying that my trial has ended or that there are 21 days left to my trial when I have Spotify Premium and I pay $10 a month. SOMEBODY FIX THIS ANNOYING THING! I have tried to re-install and re-login but that doesnt work!

  • Roadie
  • The Spotify iPhone app is saying that my trial has ended or that there are 21 days left to my trial when I have Spotify Premium and I pay $10 a month. SOMEBODY FIX THIS ANNOYING THING! I have tried t...
  • Peter__
  • Community Legend
  • 3330 Views
  • 21 replies
  • 0 likes
  • 3330 Views
  • 21 replies
  • 0 likes

I'm a spotify premium member but my mobile device says 30 days is up

I have been a premium member for quite some time, but today I got a message on my mobile device that my 30 day trial is up and my playlists are no longer available offline. My last supscription payment was made on 7/22/13.

  • Newbie
  • I have been a premium member for quite some time, but today I got a message on my mobile device that my 30 day trial is up and my playlists are no longer available offline.  My last supscription...
  • Taylor
  • Community Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Why cant i buy a gift card?

Im from New Zealand and want to buy my friends Spotify premium for their wedding present. When i go to the page, it says that the gift cards are unavailable in my country?? Why do you make it hard for me to give you my money for a full year of premum...

  • Casual Listener
  • Im from New Zealand and want to buy my friends Spotify premium for their wedding present.   When i go to the page, it says that the gift cards are unavailable in my country??   Why do y...
  • Richard
  • Community Legend
  • 1083 Views
  • 11 replies
  • 0 likes
  • 1083 Views
  • 11 replies
  • 0 likes

Recover deleted playlist

Please help me recover deleted playlist.

  • Newbie
  • Please help me recover deleted playlist.
  • Joe
  • Community Legend
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

Cannot get spotify in my I-phone

Hi, I cannot get spotify in my I-phone. I have got Spotify premium but I only got 48 hours in my I-phone. How do I solve this? Best, Mikael

  • Newbie
  • Hi,   I cannot get spotify in my I-phone. I have got Spotify premium but I only got 48 hours in my I-phone. How do I solve this?   Best, Mikael
  • Joe
  • Community Legend
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

Solved!! Merging Facebook account and Spotify account

Hello, there. Now, let me just explain the title because it would be weird if I wrote the title anything else. It should really be "Merging Facebook Spotify-account and Spotify account", lol. Here's my issue = When I first downloaded Spotify on my ce...

  • Visitor
  • Hello, there. Now, let me just explain the title because it would be weird if I wrote the title anything else. It should really be "Merging Facebook Spotify-account and Spotify account", lol. H...
  • Joe
  • Community Legend
  • 1425 Views
  • 1 replies
  • 2 likes
  • Account
  • 1425 Views
  • 1 replies
  • 2 likes

Problems with subscription

I pay for the premium subscription and Spotify is acting like it is a free subscription. I can't play stuff offline. This has been the case for the past 3 months. How is this possible?

  • Newbie
  • I pay for the premium subscription and Spotify is acting like it is a free subscription. I can't play stuff offline. This has been the case for the past 3 months.  How is this possible?
  • Joe
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Need help regaining access to account because Facebook is locked and e-mail account deleted.

Hi! I have a Spotify premium account connected to my Facebook that is using an older e-mail address of mine. On July 29th I attempted to sign into my Facebook to find that my password had been changed and that Hotmail has deleted my e-mail account. I...

  • Newbie
  • Hi! I have a Spotify premium account connected to my Facebook that is using an older e-mail address of mine.  On July 29th I attempted to sign into my Facebook to find that m...
  • Peter__
  • Community Legend
  • 344 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 344 Views
  • 1 replies
  • 0 likes

I can't listen to my offline music

I can't listen to my music when I'm offline. And my downloaded lists are disepearing all the time. What can i do ??

  • Newbie
  • I can't listen to my music when I'm offline. And my downloaded lists are disepearing all the time. What can i do ??
  • Peter__
  • Community Legend
  • 1303 Views
  • 4 replies
  • 0 likes
  • 1303 Views
  • 4 replies
  • 0 likes

wrong country

Hey hey, I've been using Free Spotify in the California for a while now. I moved to a different part of the state to go to school, and after working for a few days in my new location, Spotify has started to give me an error message saying I can't use...

  • Newbie
  • Hey hey,   I've been using Free Spotify in the California for a while now. I moved to a different part of the state to go to school, and after working for a few days in my new location, Spot...
  • Peter__
  • Community Legend
  • 315 Views
  • 3 replies
  • 0 likes
  • Free
    Subscription
  • 315 Views
  • 3 replies
  • 0 likes