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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

290576 Views

529 replies

34 likes

Account
Free
  • 290576 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13674 Views

6 replies

11 likes

Security
  • 13674 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541008 Views

990 replies

114 likes

Account
  • 541008 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129654 Views

74 replies

12 likes

Account
Login
Premium
  • 129654 Views
  • 74 replies
  • 12 likes

Family Plan

Hi. I'm sure this has been address a billion times here, but I want to be sure I'm understanding with my own question. 1. Me and my wife shared our one account, which housed all of our playlists2. We have gotten tired of cutting one another off when ...

Casual Listener

Hi.  I'm sure this has been address a billion times here, but I want to be sure I'm understanding with my own question.   1. Me and my wife shared our one account, which housed all of our...

Emilia_8

Community Legend

648 Views

1 replies

0 likes

Account
  • 648 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account issue

So I've been paying for the family pack for almost a year. I recently gotten a new card from my bank. So I was on Spotify it popped up saying "payment update needed" so I went I paid but they charged me for a regular account not what I originally had...

Visitor

So I've been paying for the family pack for almost a year. I recently gotten a new card from my bank. So I was on Spotify it popped up saying "payment update needed" so I went I paid but they charged...

Ivan

Spotify Legend

436 Views

1 replies

0 likes

Account
Premium
Subscription
  • 436 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files work on pc and mobile, are greyed out on mobile and dont autoplay on mobile

Plan: PremiumI have been using local files on spotify for a couple months, but since a week all of my local files are greyed out on mobile (S9+), I can however listen to them when I click on them, but in autoplay mode or when clicking the next song b...

Visitor

Plan: Premium I have been using local files on spotify for a couple months, but since a week all of my local files are greyed out on mobile (S9+), I can however listen to them when I click on them, ...

Ivan

Spotify Legend

432 Views

1 replies

0 likes

Premium
  • 432 Views
  • 1 replies
  • 0 likes

Administrator Password lost

Hello I lost the password on my Administrator account which name isclivc, well the problem is that i would like to create another account for my son but I cannot so.....

Casual Listener

Hello I lost the password on my Administrator account which name is clivc, well the problem is that i would like to create another account for my son but I cannot so.....      

Paytons98

Casual Listener

590 Views

4 replies

0 likes

Account
  • 590 Views
  • 4 replies
  • 0 likes

Deleted song, possibility to restore?

PlanPremiumCountryPolandDevice(iPhone 8 plus, Macbook Pro) My Question or IssueThis week I deleted a song by accident from my songs (obviously I don't know which song it was). Are you able to restore this track? I tried to do it by myself but it's sa...

Visitor

  Plan Premium Country Poland Device (iPhone 8 plus,  Macbook Pro)     My Question or Issue This week I deleted a song by accident from my songs (obviously I don't know ...

Billy-J

Spotify Star

454 Views

1 replies

0 likes

Other
  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cuenta familiar y Alexa

PlanPremiumCountrySpain DeviceAlexa, Samsung and Xiaomi My Question or IssueTenemos una cuenta familiar premium y un altavoz Alexa. No tengo ningún problema en utilizar Alexa desde mi móvil, pero desde el movil de mi mujer no aparece la opción de env...

Visitor

Plan Premium Country Spain  Device Alexa, Samsung and Xiaomi  My Question or Issue Tenemos una cuenta familiar premium y un altavoz Alexa.   No tengo ningún problema en utiliz...

Xenia

Moderator

16600 Views

1 replies

7 likes

Premium
  • 16600 Views
  • 1 replies
  • 7 likes

Name and Avatar not shiwng

It used to be a name and I was able to view my profile picture in the profile, now doesn't exist anymore, my mobile one looks fine.PlanPremium CountryMalaysiaDevicePCOperating SystemWin10My Question or IssueI reinstalled windows and I installed spoti...

Casual Listener

It used to be a name and I was able to view my profile picture in the profile, now doesn't exist anymore, my mobile one looks fine. Plan Premium  Country Malaysia Device PC Operating Syst...

OneByBoo

Roadie

572 Views

3 replies

0 likes

Account
  • 572 Views
  • 3 replies
  • 0 likes

Going from individual to family plan

Hello,My husband and I both have individual accounts and want to condense to a family plan now that the free trial is over. If I turn mine into a family plan, and then invite him and he accepts, does he then just close down his and everything is ok? ...

Newbie

Hello, My husband and I both have individual accounts and want to condense to a family plan now that the free trial is over.  If I turn mine into a family plan, and then invite him and he acce...

Emilia_8

Community Legend

631 Views

1 replies

0 likes

Account
Subscription
  • 631 Views
  • 1 replies
  • 0 likes

Spotify Username Showing Up Wrong

PlanFreeCountryUSADeviceDesktop/iPhone 8Operating SystemWindows 10 My Question or Issuehello, so my username is depressedspacecowboy. just made a new spotify account and it says my username is vyyr9amoy74thsoaqtpe72wcc, but my actual name also shows ...

Casual Listener

Plan Free Country USA Device Desktop/iPhone 8 Operating System Windows 10   My Question or Issue hello,   so my username is depressedspacecowboy. just made a new spotify account...

Emilia_8

Community Legend

1522 Views

5 replies

0 likes

Account
Free
Other
  • 1522 Views
  • 5 replies
  • 0 likes

Solved!! Did my student subscription but i'm not getting premium and it wont let me pay the $6

I did the student discount application on my phone but it wont let me pay the $6 and when i try to go through the application again it says its already redeemed.

Casual Listener

I did the student discount application on my phone but it wont let me pay the $6 and when i try to go through the application again it says its already redeemed.

chainguncharlie

Casual Listener

594 Views

2 replies

0 likes

Account
  • 594 Views
  • 2 replies
  • 0 likes

Reusing a old password

PlanFreeCountryUSADeviceSamsung Galaxy s9, Xbox one, and ChromebookOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI need to reuse a old password If I do not use that password I will most likely have to make a new account ...

Visitor

Plan Free Country USA Device Samsung Galaxy s9, Xbox one,  and Chromebook Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I need to reuse a ol...

OneByBoo

Roadie

3170 Views

1 replies

2 likes

Account
Other
  • 3170 Views
  • 1 replies
  • 2 likes

I can't find my username on Search

PlanPremiumCountryMéxicoDevice(iPhone 8 Plus, Windows 7)Operating System(iOS 13.3.1, Windows 7.) My Question or Issue I just created a Spotify account. And I was setting up the account. When a friend wants to search for my Spotify account by the user...

Visitor

Plan Premium Country México Device (iPhone 8 Plus, Windows 7) Operating System (iOS 13.3.1, Windows 7.)   My Question or Issue   I just created a Spotify account. And I was setti...

OneByBoo

Roadie

461 Views

1 replies

0 likes

Account
  • 461 Views
  • 1 replies
  • 0 likes

Changing to country where Spotify is unavailable

PlanFreeCountryMyanmar, MalaysiaDevice(Samsung A 51)Operating System(Windows 10) My Question or IssueHi. I moved from Malaysia (where I made my account) to Myanmar (where until now Spotify is unavailable). When I try to change my country setting in m...

Newbie

Plan Free Country Myanmar, Malaysia Device (Samsung A 51) Operating System (Windows 10)   My Question or Issue Hi. I moved from Malaysia (where I made my account) to Myanmar (where unt...

OneByBoo

Roadie

680 Views

1 replies

0 likes

Account
Login
  • 680 Views
  • 1 replies
  • 0 likes

Solved!! Wrong song on my artist profile

In last december my artist FIGA released a song and verified artist' profile. However, there was another 'FIGA' artist and songs of both artists were mixed under my artist's catalogue. What do I have to do to apart wrong songs off my artist's catalog...

Music Fan

In last december my artist FIGA released a song and verified artist' profile. However, there was another 'FIGA' artist and songs of both artists were mixed under my artist's catalogue. What do I have...

OneByBoo

Roadie

581 Views

1 replies

0 likes

Other
  • 581 Views
  • 1 replies
  • 0 likes

Somebody is paying for Spotify with my money

PlanPremium, but not by choice CountryUSA DeviceUnsureOperating SystemUnsure My Question or IssueSomeone, I suspect my sister-in-law, is paying for Spotify at $9.99/month out of mom's checking account. Obviously I don't have the ability to log into t...

Visitor

  Plan Premium, but not by choice  Country USA  Device Unsure Operating System Unsure    My Question or Issue Someone, I suspect my sister-in-law, is paying for Sp...

OneByBoo

Roadie

414 Views

1 replies

0 likes

Account
Security
  • 414 Views
  • 1 replies
  • 0 likes

Paying for the Premium

PlanPremiumCountryHungaryDeviceHuawei P9 lite 2018Operating SystemEMUI 5.0.3 My Question or IssueI would like to pay the Spotify Premium yesterday with my card (i jave enough money) but i could not do it. I tried it like five times. Today i tried to ...

Visitor

Plan Premium Country Hungary Device Huawei P9 lite 2018 Operating System EMUI 5.0.3   My Question or Issue I would like to pay the Spotify Premium yesterday with my card (i jave enoug...

Luan

Spotify Star

501 Views

1 replies

0 likes

Account
  • 501 Views
  • 1 replies
  • 0 likes

Superuser Contribution My spotify.me lifetime artist is different than my artist of the decade

My spotify.me top lifetime artist has been the same for about 6 months even though i haven't listened to that artist in a long time and on my spotify wrapped my artist of the decade was different

Casual Listener

  My spotify.me top lifetime artist has been the same for about 6 months even though i haven't listened to that artist in a long time and on my spotify wrapped my artist of the decade was diffe...

Ivan

Spotify Legend

1259 Views

1 replies

0 likes

Account
Other
  • 1259 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently played still not working..help!! again

Hi thereUnfortunately I am still struggling with this problem.I have followed all the guidance given in previous posts.The 'Recently Played' will work for as few weeks and then stop updating.Any further guidance would be welcome.

Gig Goer

Hi there Unfortunately I am still struggling with this problem. I have followed all the guidance given in previous posts. The 'Recently Played' will work for as few weeks and then stop updating. ...

Ivan

Spotify Legend

1536 Views

13 replies

0 likes

Account
Premium
  • 1536 Views
  • 13 replies
  • 0 likes

Solved!! Country didn't change

Hi all! I recently changed my payment account details to US one but my account country still on Argentina. I am using Paypal.Did I miss something? Thanks in advance!

Visitor

Hi all! I recently changed my payment account details to US one but my account country still on Argentina. I am using Paypal. Did I miss something?   Thanks in advance!

Emilia_8

Community Legend

451 Views

1 replies

0 likes

Account
  • 451 Views
  • 1 replies
  • 0 likes

Family Account Username and Password Same/Different?

Hello, got a new phone and trying to log on to Spotify account that is connected to a family account, but its not working. Would the username and password be the same as the plan manager family member?

Visitor

Hello, got a new phone and trying to log on to Spotify account that is connected to a family account, but its not working. Would the username and password be the same as the plan manager family membe...

OneByBoo

Roadie

2424 Views

1 replies

0 likes

Account
Login
  • 2424 Views
  • 1 replies
  • 0 likes