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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1841 Views
  • 0 replies
  • 8 likes
  • Security
  • 1841 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 448729 Views
  • 970 replies
  • 108 likes
  • Account
  • 448729 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199644 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199644 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108721 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108721 Views
  • 72 replies
  • 11 likes

I can’t search for my artist profile

I have 3 singles of mine on Spotify, and when I type my artist name which is Mic Sinclair, I can only access the singles, yet I can’t search for or find my artist profile. I’m extremely frustrated!!! Because I can’t find my profile, I can’t share lin...

  • Visitor
  • I have 3 singles of mine on Spotify, and when I type my artist name which is Mic Sinclair, I can only access the singles, yet I can’t search for or find my artist profile. I’m extremely frustrated!!!...
  • OneByBoo
  • Roadie
  • 471 Views
  • 1 replies
  • 0 likes
  • 471 Views
  • 1 replies
  • 0 likes

merge Spotify account and Facebook account

I'm writing to ask if someone knows how to unite/merge the regular Spotify account with the Facebook account So bring all the playlist and all the saved songs in one account only

  • Casual Listener
  • I'm writing to ask if someone knows how to unite/merge the regular Spotify account with the Facebook account  So bring all the playlist and all the saved songs in one account only 
  • OneByBoo
  • Roadie
  • 658 Views
  • 1 replies
  • 0 likes
  • 658 Views
  • 1 replies
  • 0 likes

I can´t Enter „Premium Family“ in my account

I can´t Enter „Premium Family“ in my account. It is telling me everytime „there is problem please try again later“.PlanPremiumCountryPolandDeviceProblem occurs on any deviceOperating SystemProblem occurs on any operating system Problem occurs on any ...

  • Newbie
  • I can´t Enter „Premium Family“ in my account. It is telling me everytime „there is problem please try again later“. Plan Premium Country Poland Device Problem occurs on any device Operating Sy...
  • OneByBoo
  • Roadie
  • 296 Views
  • 1 replies
  • 0 likes
  • Account
  • 296 Views
  • 1 replies
  • 0 likes

display name

DeviceLaptopOperating SystemWindows 10 My Question or IssueI connected my Spotify and my Facebook, why name did not change to my Facebook name, I would rather use my Facebook name than my Spotify username.

  • Newbie
  •   Device Laptop Operating System Windows 10   My Question or Issue I connected my Spotify and my Facebook, why name did not change to my Facebook name, I would rather use my Facebook...
  • OneByBoo
  • Roadie
  • 360 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 360 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution how to kick someone from my account ?

so a couple of weeks ago i started seeing wierd playlists on my recent played so i think someone is using my account. i change my password and also used the button for closing all sesions but neither on my phone or pc spotify ask me to log in again a...

  • Casual Listener
  • so a couple of weeks ago i started seeing wierd playlists on my recent played so i think someone is using my account. i change my password and also used the button for closing all sesions but neither...
  • Luan
  • Spotify Star
  • 35728 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Security
  • 35728 Views
  • 4 replies
  • 0 likes

Unable to join Family premium, error location

PlanPremium FamilyCountryAustraliaDeviceiPhone Xs My Question or IssueMy wife is unable to join the family plan. When Spotify confirms location it gives an error message "Unable to confirm location" please try again later.I am at the home address wit...

  • Casual Listener
  • Plan Premium Family Country Australia Device iPhone Xs   My Question or Issue My wife is unable to join the family plan. When Spotify confirms location it gives an error message "Unable ...
  • Luan
  • Spotify Star
  • 1895 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 1895 Views
  • 3 replies
  • 0 likes

Superuser Contribution Re: What is wrong with Spotify?

It is really making me want to switch to pandora. Or any other streaming service. Keeps saying I'm not connected to the internet. It it just stops playing after like 2 songs. What the **bleep** is going on?

  • Newbie
  • It is really making me want to switch to pandora. Or any other streaming service. Keeps saying I'm not connected to the internet. It it just stops playing after like 2 songs. What the **bleep** is go...
  • Peter
  • Spotify Legend
  • 644 Views
  • 1 replies
  • 0 likes
  • 644 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot Login on iPhone Browser

Cannot login on iphone browser. I get an "oops something went wrong" error.PlanPremiumUS - Country Device(iphone 11, ios 13.2.3

  • Casual Listener
  • Cannot login on iphone browser. I get an "oops something went wrong" error. Plan Premium US - Country   Device (iphone 11, ios 13.2.3
  • Katerina
  • Spotify Legend
  • 632 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 632 Views
  • 4 replies
  • 0 likes

Superuser Contribution My account has been hacked by some kind of BOT

I started Spotify today and saw another unit used my account when I checked who it was I saw there was about 8-12 unknown units that was changing song and change listening unit. I've change password 3-4 times on both spotify and facebook, logged out ...

  • Visitor
  • I started Spotify today and saw another unit used my account when I checked who it was I saw there was about 8-12 unknown units that was changing song and change listening unit. I've change password ...
  • Katerina
  • Spotify Legend
  • 3277 Views
  • 3 replies
  • 2 likes
  • Account
    Login
    Premium
  • 3277 Views
  • 3 replies
  • 2 likes

Superuser Contribution Moving from germany to switzerland

I changed as discribed my credit card and changed country to switzerland. My account is still connected to Germany. How can I change this finally?

  • Visitor
  • I changed as discribed my credit card and changed country to switzerland. My account is still connected to Germany. How can I change this finally?
  • Katerina
  • Spotify Legend
  • 635 Views
  • 2 replies
  • 0 likes
  • Account
  • 635 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Unable to get past Captcha

PlanPremiumCountrySpainDeviceMacBook Air 2014Operating SystemiOS 10.13 My Question or IssueTrying to sign my son inn to the Family Plan. Email sent, link accepted and then when he tries to sign up, all the fields are entered and he ends up in an infi...

  • Casual Listener
  • Plan Premium Country Spain Device MacBook Air 2014 Operating System iOS 10.13   My Question or Issue Trying to sign my son inn to the Family Plan. Email sent, link accepted and then wh...
  • Katerina
  • Spotify Legend
  • 9069 Views
  • 3 replies
  • 1 likes
  • Subscription
  • 9069 Views
  • 3 replies
  • 1 likes

Superuser Contribution Moving to USA and switching to Student

I recently moved to the USA from Canada for school. I am trying to update my profile for student premium.I went into payments, changed payments, and entered in a card associated with a US address. My profile still says Canada....Also when I go to sea...

  • Visitor
  • I recently moved to the USA from Canada for school. I am trying to update my profile for student premium. I went into payments, changed payments, and entered in a card associated with a US address.&...
  • Katerina
  • Spotify Legend
  • 424 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 424 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Somone's speaker is connected to my Spotify account!!!

I live in a rental house at the moment. A couple of days ago I was listening to music on my phone, then all of a sudden my music stops, and it says at the bottom that a speaker named "Yessir Speaker" is connected to my phone and is playing music. I k...

  • Casual Listener
  • I live in a rental house at the moment. A couple of days ago I was listening to music on my phone, then all of a sudden my music stops, and it says at the bottom that a speaker named "Yessir Speaker"...
  • Katerina
  • Spotify Legend
  • 1250 Views
  • 5 replies
  • 0 likes
  • Account
  • 1250 Views
  • 5 replies
  • 0 likes

Superuser Contribution Removing Hulu from Spotify

I am currently on the Student premium plan. I want to remove the Hulu part of the plan. My family wants to get Hulu + TV through my account since we've all been using it. Please help???

  • Newbie
  • I am currently on the Student premium plan. I want to remove the Hulu part of the plan. My family wants to get Hulu + TV through my account since we've all been using it. Please help???
  • Katerina
  • Spotify Legend
  • 1050 Views
  • 2 replies
  • 1 likes
  • Other
    Premium
    Subscription
  • 1050 Views
  • 2 replies
  • 1 likes

Superuser Contribution Random music

PlanFreeCountryBrazilDeviceAllOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy spotify starts to play random music (actually, it is music from my country, Sertanejo type). And shows to me that is from a web chrome advice...

  • Casual Listener
  • Plan Free Country Brazil Device All Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My spotify starts to play random music (actually, it is music f...
  • Katerina
  • Spotify Legend
  • 1220 Views
  • 7 replies
  • 0 likes
  • Other
  • 1220 Views
  • 7 replies
  • 0 likes

Superuser Contribution Facebook won't disconnect from my account

Plan - PremiumCountry - CanadaDevice - iPhone XS and MacBook Pro I've been having an ongoing issue with disconnecting from Facebook. I didn't make my account with facebook, and I clicked disconnect through settings on my computer. It should be discon...

  • Casual Listener
  • Plan - Premium Country - Canada Device - iPhone XS and MacBook Pro   I've been having an ongoing issue with disconnecting from Facebook. I didn't make my account with facebook, and...
  • Peter
  • Spotify Legend
  • 609 Views
  • 3 replies
  • 0 likes
  • Account
  • 609 Views
  • 3 replies
  • 0 likes

Superuser Contribution Someone hacked my account

I've noticed that someone named 'Alejo' has hacked into my Spotify Premium account, is creating playlists and listening to terrible music (which is maybe the most annoying part). When I tried to change the password, I noticed that he changed my email...

  • Visitor
  • I've noticed that someone named 'Alejo' has hacked into my Spotify Premium account, is creating playlists and listening to terrible music (which is maybe the most annoying part).   When I trie...
  • Katerina
  • Spotify Legend
  • 1491 Views
  • 3 replies
  • 0 likes
  • 1491 Views
  • 3 replies
  • 0 likes

change profile photo

Hello, I want to make profile photo changes in Spotify Android application but I get the warning that I can do it through desktop application. Can I help if I'm having problems because I don't have a Windows, Linux or mac os device?

  • Newbie
  •   Hello, I want to make profile photo changes in Spotify Android application but I get the warning that I can do it through desktop application. Can I help if I'm having problems because I don'...
  • OneByBoo
  • Roadie
  • 594 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 594 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution cannot access my premium account

my Iphone 6 was broken, therefore I am using another I phone 6 with my old (same) SIM card now. I downloaded the spotify app and logged in.However it says I am using spotify free instead of premium and I do not see my playlists etc. I am still paying...

  • Visitor
  • my Iphone 6 was broken, therefore I am using another I phone 6 with my old (same) SIM card now. I downloaded the spotify app and logged in. However it says I am using spotify free instead of premium...
  • Peter
  • Spotify Legend
  • 996 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 996 Views
  • 3 replies
  • 0 likes

Superuser Contribution Dúvida sobre cobrança

Boa noite!Estou com algumas dúvidas em relação aos pagamentos mensais. Notei que na fatura de setembro houve uma cobrança em USD dia 11/09 que foi reembolsada no mesmo mês. Agora, na fatura de outubro, há 3 cobranças de Spotify:11/09 - R$ 16,90 (que ...

  • Casual Listener
  • Boa noite! Estou com algumas dúvidas em relação aos pagamentos mensais.  Notei que na fatura de setembro houve uma cobrança em USD dia 11/09 que foi reembolsada no mesmo mês.  Agora, na ...
  • Peter
  • Spotify Legend
  • 729 Views
  • 3 replies
  • 0 likes
  • Account
  • 729 Views
  • 3 replies
  • 0 likes