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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
290576 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
541008 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129654 Views
74 replies
12 likes
Hi. I'm sure this has been address a billion times here, but I want to be sure I'm understanding with my own question. 1. Me and my wife shared our one account, which housed all of our playlists2. We have gotten tired of cutting one another off when ...
Hi. I'm sure this has been address a billion times here, but I want to be sure I'm understanding with my own question. 1. Me and my wife shared our one account, which housed all of our...
Community Legend
648 Views
1 replies
0 likes
So I've been paying for the family pack for almost a year. I recently gotten a new card from my bank. So I was on Spotify it popped up saying "payment update needed" so I went I paid but they charged me for a regular account not what I originally had...
So I've been paying for the family pack for almost a year. I recently gotten a new card from my bank. So I was on Spotify it popped up saying "payment update needed" so I went I paid but they charged...
Spotify Legend
436 Views
1 replies
0 likes
Plan: PremiumI have been using local files on spotify for a couple months, but since a week all of my local files are greyed out on mobile (S9+), I can however listen to them when I click on them, but in autoplay mode or when clicking the next song b...
Plan: Premium I have been using local files on spotify for a couple months, but since a week all of my local files are greyed out on mobile (S9+), I can however listen to them when I click on them, ...
Spotify Legend
432 Views
1 replies
0 likes
Hello I lost the password on my Administrator account which name isclivc, well the problem is that i would like to create another account for my son but I cannot so.....
Hello I lost the password on my Administrator account which name is clivc, well the problem is that i would like to create another account for my son but I cannot so.....
Casual Listener
590 Views
4 replies
0 likes
PlanPremiumCountryPolandDevice(iPhone 8 plus, Macbook Pro) My Question or IssueThis week I deleted a song by accident from my songs (obviously I don't know which song it was). Are you able to restore this track? I tried to do it by myself but it's sa...
Plan Premium Country Poland Device (iPhone 8 plus, Macbook Pro) My Question or Issue This week I deleted a song by accident from my songs (obviously I don't know ...
Spotify Star
454 Views
1 replies
0 likes
PlanPremiumCountrySpain DeviceAlexa, Samsung and Xiaomi My Question or IssueTenemos una cuenta familiar premium y un altavoz Alexa. No tengo ningún problema en utilizar Alexa desde mi móvil, pero desde el movil de mi mujer no aparece la opción de env...
Plan Premium Country Spain Device Alexa, Samsung and Xiaomi My Question or Issue Tenemos una cuenta familiar premium y un altavoz Alexa. No tengo ningún problema en utiliz...
Moderator
16600 Views
1 replies
7 likes
It used to be a name and I was able to view my profile picture in the profile, now doesn't exist anymore, my mobile one looks fine.PlanPremium CountryMalaysiaDevicePCOperating SystemWin10My Question or IssueI reinstalled windows and I installed spoti...
It used to be a name and I was able to view my profile picture in the profile, now doesn't exist anymore, my mobile one looks fine. Plan Premium Country Malaysia Device PC Operating Syst...
Roadie
572 Views
3 replies
0 likes
Hello,My husband and I both have individual accounts and want to condense to a family plan now that the free trial is over. If I turn mine into a family plan, and then invite him and he accepts, does he then just close down his and everything is ok? ...
Hello, My husband and I both have individual accounts and want to condense to a family plan now that the free trial is over. If I turn mine into a family plan, and then invite him and he acce...
Community Legend
631 Views
1 replies
0 likes
PlanFreeCountryUSADeviceDesktop/iPhone 8Operating SystemWindows 10 My Question or Issuehello, so my username is depressedspacecowboy. just made a new spotify account and it says my username is vyyr9amoy74thsoaqtpe72wcc, but my actual name also shows ...
Plan Free Country USA Device Desktop/iPhone 8 Operating System Windows 10 My Question or Issue hello, so my username is depressedspacecowboy. just made a new spotify account...
Community Legend
1522 Views
5 replies
0 likes
I did the student discount application on my phone but it wont let me pay the $6 and when i try to go through the application again it says its already redeemed.
I did the student discount application on my phone but it wont let me pay the $6 and when i try to go through the application again it says its already redeemed.
Casual Listener
594 Views
2 replies
0 likes
PlanFreeCountryUSADeviceSamsung Galaxy s9, Xbox one, and ChromebookOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI need to reuse a old password If I do not use that password I will most likely have to make a new account ...
Plan Free Country USA Device Samsung Galaxy s9, Xbox one, and Chromebook Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I need to reuse a ol...
Roadie
3170 Views
1 replies
2 likes
PlanPremiumCountryMéxicoDevice(iPhone 8 Plus, Windows 7)Operating System(iOS 13.3.1, Windows 7.) My Question or Issue I just created a Spotify account. And I was setting up the account. When a friend wants to search for my Spotify account by the user...
Plan Premium Country México Device (iPhone 8 Plus, Windows 7) Operating System (iOS 13.3.1, Windows 7.) My Question or Issue I just created a Spotify account. And I was setti...
Roadie
461 Views
1 replies
0 likes
PlanFreeCountryMyanmar, MalaysiaDevice(Samsung A 51)Operating System(Windows 10) My Question or IssueHi. I moved from Malaysia (where I made my account) to Myanmar (where until now Spotify is unavailable). When I try to change my country setting in m...
Plan Free Country Myanmar, Malaysia Device (Samsung A 51) Operating System (Windows 10) My Question or Issue Hi. I moved from Malaysia (where I made my account) to Myanmar (where unt...
Roadie
680 Views
1 replies
0 likes
In last december my artist FIGA released a song and verified artist' profile. However, there was another 'FIGA' artist and songs of both artists were mixed under my artist's catalogue. What do I have to do to apart wrong songs off my artist's catalog...
In last december my artist FIGA released a song and verified artist' profile. However, there was another 'FIGA' artist and songs of both artists were mixed under my artist's catalogue. What do I have...
Roadie
581 Views
1 replies
0 likes
PlanPremium, but not by choice CountryUSA DeviceUnsureOperating SystemUnsure My Question or IssueSomeone, I suspect my sister-in-law, is paying for Spotify at $9.99/month out of mom's checking account. Obviously I don't have the ability to log into t...
Plan Premium, but not by choice Country USA Device Unsure Operating System Unsure My Question or Issue Someone, I suspect my sister-in-law, is paying for Sp...
Roadie
414 Views
1 replies
0 likes
PlanPremiumCountryHungaryDeviceHuawei P9 lite 2018Operating SystemEMUI 5.0.3 My Question or IssueI would like to pay the Spotify Premium yesterday with my card (i jave enough money) but i could not do it. I tried it like five times. Today i tried to ...
Plan Premium Country Hungary Device Huawei P9 lite 2018 Operating System EMUI 5.0.3 My Question or Issue I would like to pay the Spotify Premium yesterday with my card (i jave enoug...
Spotify Star
501 Views
1 replies
0 likes
My spotify.me top lifetime artist has been the same for about 6 months even though i haven't listened to that artist in a long time and on my spotify wrapped my artist of the decade was different
My spotify.me top lifetime artist has been the same for about 6 months even though i haven't listened to that artist in a long time and on my spotify wrapped my artist of the decade was diffe...
Spotify Legend
1259 Views
1 replies
0 likes
Hi thereUnfortunately I am still struggling with this problem.I have followed all the guidance given in previous posts.The 'Recently Played' will work for as few weeks and then stop updating.Any further guidance would be welcome.
Hi there Unfortunately I am still struggling with this problem. I have followed all the guidance given in previous posts. The 'Recently Played' will work for as few weeks and then stop updating. ...
Spotify Legend
1536 Views
13 replies
0 likes
Hi all! I recently changed my payment account details to US one but my account country still on Argentina. I am using Paypal.Did I miss something? Thanks in advance!
Hi all! I recently changed my payment account details to US one but my account country still on Argentina. I am using Paypal. Did I miss something? Thanks in advance!
Community Legend
451 Views
1 replies
0 likes
Hello, got a new phone and trying to log on to Spotify account that is connected to a family account, but its not working. Would the username and password be the same as the plan manager family member?
Hello, got a new phone and trying to log on to Spotify account that is connected to a family account, but its not working. Would the username and password be the same as the plan manager family membe...
Roadie
2424 Views
1 replies
0 likes
