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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4141 Views
  • 0 replies
  • 9 likes
  • Security
  • 4141 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462609 Views
  • 974 replies
  • 110 likes
  • Account
  • 462609 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204698 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204698 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112681 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112681 Views
  • 72 replies
  • 12 likes

Superuser Contribution Login issues on Laptop

Hello,I'm experiencing an issue with logging into the Spotify app. Here’s what happens:When I launch the Spotify app, I am presented with a screen that offers the options: Login, New to Spotify?, Sign up free, and Settings.When I try to log in, there...

  • Newbie
  •   Hello, I'm experiencing an issue with logging into the Spotify app. Here’s what happens: When I launch the Spotify app, I am presented with a screen that offers the options: Logi...
  • Dessi
  • Moderator
  • 487 Views
  • 1 replies
  • 0 likes
  • Login
    Other
  • 487 Views
  • 1 replies
  • 0 likes

Superuser Contribution can i email someone for help

i had two accounts and deleted the one i didn’t use. and i’m trying to change my email (currently using my school one) but it’s says there’s already an account with this email although it’s my email

  • Visitor
  • i had two accounts and deleted the one i didn’t use. and i’m trying to change my email (currently using my school one) but it’s says there’s already an account with this email although it’s my email
  • Joan
  • Moderator
  • 315 Views
  • 3 replies
  • 0 likes
  • 315 Views
  • 3 replies
  • 0 likes

using an annual eGift

I have a paid Premium subscription. My son gave me a Spotify Annual eGift card as a B Day gift but I can't seem to upload it onto my account. It keeps saying the code I put in is not correct. I have tried the Card # and when that didn't work, I tried...

  • Visitor
  • I have a paid Premium subscription. My son gave me a Spotify Annual eGift card as a B Day gift but I can't seem to upload it onto my account. It keeps saying the code I put in is not correct. I have ...
  • Maxim
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • Premium
  • 190 Views
  • 1 replies
  • 0 likes

Facebook linked account not logging in???

My Spotify account has always been linked to my Facebook, nothing has changed yet when I tried to log in to my account on the web it says the accounts are not linked. I needed to make a Premium payment and have now been downgraded to free. Please hel...

  • Visitor
  • My Spotify account has always been linked to my Facebook, nothing has changed yet when I tried to log in to my account on the web it says the accounts are not linked. I needed to make a Premium payme...
  • manahilturner
  • Casual Listener
  • 234 Views
  • 1 replies
  • 0 likes
  • Account
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution It needs to be easier to get live support

I find it extremely difficult and frustrating to get live support from someone from Spotify to help me with my problem. I wish it was easier to contact someone who works for Spotify to help me with issues when it they occur on the app. I have a premi...

  • Visitor
  • I find it extremely difficult and frustrating to get live  support from someone from Spotify to help me with my problem. I wish it was easier to contact someone who works for Spotify to help me ...
  • 411isajoke
  • Casual Listener
  • 351 Views
  • 2 replies
  • 0 likes
  • 351 Views
  • 2 replies
  • 0 likes

Alte Kreditkarte gesperrt, neue Kreditkarte funktioniert bei SPOTIFY nicht

Um Internet-Betrug Zypern zu vermeiden, sperrte ich meine alte Kreditkarte. Zahlungen an SPOTIFY mit neuer Kreditkarte funktioniert einfach nicht. Neue Kreditkarte funktioniert sonst sehr gut!

  • Visitor
  • Um Internet-Betrug Zypern zu vermeiden, sperrte ich meine alte Kreditkarte. Zahlungen an SPOTIFY mit neuer Kreditkarte funktioniert einfach nicht. Neue Kreditkarte funktioniert sonst sehr gut!
  • Maxim
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

On Repeat is being made for someone else on my account

PlanPremiumCountryUSADeviceiPhone 14 My Question or IssueMy account was hacked but my account name was never changed. I have my account back but my “On Repeat” playlist is still being made for the the person who hacked me. How is this happening and h...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 14   My Question or Issue My account was hacked but my account name was never changed. I have my account back but my “On Repeat” playlist is still ...
  • Cmargaritaa
  • Casual Listener
  • 534 Views
  • 5 replies
  • 0 likes
  • Account
  • 534 Views
  • 5 replies
  • 0 likes

A 2 year old problem! Spotify Account not linked to Facebook properly

Hi. There are a LOT of us facing this problem, see for yourself in this thread. It has also been marked inaccurately "solved" - https://community.spotify.com/t5/Accounts/Spotify-friends-activity-empty-not-updating/td-p/5308639/page/38 This has been a...

  • Music Fan
  • Hi. There are a LOT of us facing this problem, see for yourself in this thread. It has also been marked inaccurately "solved" - https://community.spotify.com/t5/Accounts/Spotify-friends-activity...
  • Clever_Kid
  • Newbie
  • 1512 Views
  • 6 replies
  • 10 likes
  • Account
  • 1512 Views
  • 6 replies
  • 10 likes

Cambiar país y método de pago

Estoy tratando de modificar mi país y método de pago pero no me deja.

  • Visitor
  • Estoy tratando de modificar mi país y método de pago pero no me deja.
  • ribezaz
  • Spotify Star
  • 269 Views
  • 1 replies
  • 1 likes
  • 269 Views
  • 1 replies
  • 1 likes

Do I have to create a Spotify account before I can upload music to it?

Hi everyone, hoping I can get some help with the right steps for a music thing. Here's where I'm at with this:1-I have some music I'd like to post to Spotify. These songs are just me, and I have no intentions of selling them, etc, I just want to have...

  • Visitor
  • Hi everyone, hoping I can get some help with the right steps for a music thing. Here's where I'm at with this: 1-I have some music I'd like to post to Spotify. These songs are just me, and I have no...
  • RuyASchnaider
  • Visitor
  • 2586 Views
  • 2 replies
  • 0 likes
  • 2586 Views
  • 2 replies
  • 0 likes

My account is gone

PlanFamilyCountryATDevicePixel 6 and WebOperating SystemChrome/ Android app My Question or IssueWhen i want to login, i get that my account does not exists.Couple of years ago my account was hacked and i never changed the address. Today i did and my ...

  • Casual Listener
  • Plan Family Country AT Device Pixel 6 and Web Operating System Chrome/ Android app   My Question or Issue When i want to login, i get that my account does not exists. Couple of years ...
  • radowan82
  • Casual Listener
  • 157 Views
  • 1 replies
  • 0 likes
  • Account
  • 157 Views
  • 1 replies
  • 0 likes

Premium payment North Cyprus

PlanFree/PremiumCountryNorth Cyprus Device(Samsung)Operating System(Android ) My Question or IssueI have tried to pay for premium from multiple cards that are from Turkish banks but they all fail. Spotify does not seem have North Cyprus option. So I ...

  • Visitor
  • Plan Free/Premium Country North Cyprus   Device (Samsung) Operating System (Android )   My Question or Issue I have tried to pay for premium from multiple cards that are from Tur...
  • Maxim
  • Spotify Star
  • 1290 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 1290 Views
  • 3 replies
  • 0 likes

The system prompts me to change my password twice daily

I am currently working from Spain while utilizing a VPN located in England, which has proven to be quite frustrating. The system prompts me to change my password twice daily, including a six-digit code sent to my email. Unfortunately, I am unable to ...

  • Casual Listener
  • I am currently working from Spain while utilizing a VPN located in England, which has proven to be quite frustrating. The system prompts me to change my password twice daily, including a six-digit ...
  • Nickless09
  • Casual Listener
  • 216 Views
  • 2 replies
  • 0 likes
  • Login
  • 216 Views
  • 2 replies
  • 0 likes

I recently changed phones and i forgot my password

PlanPremiumCountry DeviceGalaxy A5 i thinkOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had recently switched phones and had forgotten my password to my spotify account and am currently paying for premium. I would like...

  • Newbie
  • Plan Premium Country   Device Galaxy A5 i think Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I had recently switched phones and had forgott...
  • Not applicable
  • 290 Views
  • 2 replies
  • 0 likes
  • Premium
    Security
  • 290 Views
  • 2 replies
  • 0 likes

How do I deactivate an account?

I need to deactivate an account that I no longer have access to that email address how can i do that? Please help.

  • Visitor
  • I need to deactivate an account that I no longer have access to that email address how can i do that? Please help.
  • Maxim
  • Spotify Star
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account login issues

I have my account logged into my phone which is using my google account and it works fine. My computer updated (windows) and logged me out. I tried to log back in with Google and it says I don't have an account. I checked my account details on my pho...

  • Visitor
  • I have my account logged into my phone which is using my google account and it works fine. My computer updated (windows) and logged me out. I tried to log back in with Google and it says I don't have...
  • MihailY
  • Moderator
  • 290 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 290 Views
  • 1 replies
  • 0 likes

Automatically skips after 7 seconds for every song

Connected with my samsung smart monitor, worked without a problem for weeks and now when I play a song this automatically skips after 7 seconds. Not a single note is being played. It just keeps skipping. Tried everything, deleting reinstalling the ap...

  • Visitor
  • Connected with my samsung smart monitor, worked without a problem for weeks and now when I play a song this automatically skips after 7 seconds. Not a single note is being played. It just keeps skipp...
  • ribezaz
  • Spotify Star
  • 138 Views
  • 1 replies
  • 1 likes
  • 138 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Family: Members didn't get Mail for Adr. Verification

Hey Com After more than 5 years of using the family plan, I have my 1st problem: address verification of my family members.I have received info that my members have received a request to verify their address. I have contacted my members and looked in...

  • Newbie
  • Hey Com 🙂    After more than 5 years of using the family plan, I have my 1st problem: address verification of my family members. I have received info that my members have received a req...
  • gf_araujo18
  • Newbie
  • 587 Views
  • 2 replies
  • 2 likes
  • Account
    Other
    Subscription
  • 587 Views
  • 2 replies
  • 2 likes

My Email Language is Wrong

PlanPremiumCountryRSADeviceSamsungOperating SystemAndroid My Question or IssueThe language set on my profile is English, but the emails I receive are in Zulu.Please correct the language of my communications to English.

  • Newbie
  • Plan Premium Country RSA Device Samsung Operating System Android   My Question or Issue The language set on my profile is English, but the emails I receive are in Zulu. Please correct...
  • Maxim
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
  • 180 Views
  • 1 replies
  • 0 likes