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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

291760 Views

529 replies

34 likes

Account
Free
  • 291760 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13688 Views

6 replies

11 likes

Security
  • 13688 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541426 Views

990 replies

115 likes

Account
  • 541426 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129675 Views

74 replies

12 likes

Account
Login
Premium
  • 129675 Views
  • 74 replies
  • 12 likes

Is it possible to remove hackers plays

A while ago my spotify account was hacked and used in a different area, though it took me a while to figure out I did get rid of them quiet easy. But with the new Spotify 2017 thing I noticed a bunch of songs that I barely listened to and some that I...

Newbie

A while ago my spotify account was hacked and used in a different area, though it took me a while to figure out I did get rid of them quiet easy. But with the new Spotify 2017 thing I noticed a bunch...

a232112

Visitor

775 Views

2 replies

0 likes

  • 775 Views
  • 2 replies
  • 0 likes

I need to remove the Plan manager from my plan

PlanPremiumCountryAustraliaDeviceMacbook Pro 2024Operating SystemiOS 15My Question or IssueI created the Spotify account with an email address to which I no longer have access. How do I delete the Plan manager and make it myself?

Casual Listener

Plan Premium Country Australia Device Macbook Pro 2024 Operating System iOS 15 My Question or Issue I created the Spotify account with an email address to which I no longer have access. How ...

Maxim

Spotify Star

269 Views

1 replies

0 likes

Account
Premium
Subscription
  • 269 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Update Plan Manager

Is there a way to change the Plan Manager on a Premium / Family Account?My email address is being deactivated and I want to make another one of my active family accounts the new plan manager so I can delete the old one.

Visitor

Is there a way to change the Plan Manager on a Premium / Family Account? My email address is being deactivated and I want to make another one of my active family accounts the new plan manager so I c...

JBro-go

Casual Listener

34803 Views

40 replies

3 likes

Account
Premium
  • 34803 Views
  • 40 replies
  • 3 likes

Superuser Contribution Continual "New login to Spotify" emails

PlanPremiumCountryUnited States My Question or IssueFor the past week or so I have received numerous notification emails of "New login to Spotify" when I am not using or activating Spotify at all. When I first received these, I changed both my Facebo...

Casual Listener

Plan Premium Country United States   My Question or Issue For the past week or so I have received numerous notification emails of "New login to Spotify" when I am not using or activating S...

jinnyspinner

Casual Listener

45269 Views

15 replies

5 likes

Account
Security
  • 45269 Views
  • 15 replies
  • 5 likes

what i must do

Someone hacked my account, he can change password, play anything on his device and restrict my access to my account

Visitor

Someone hacked my account, he can change password, play anything on his device and restrict my access to my account

TanyaS

Spotify Star

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

How do I update my country and payment information

I recently moved and need to update my country and payment information. I cannot update my payment information because the card does not match the country. I cannot update my country either, the bar where my country is selected does not allow me to s...

Visitor

I recently moved and need to update my country and payment information. I cannot update my payment information because the card does not match the country. I cannot update my country either, the bar ...

TanyaS

Spotify Star

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Correcting an artist song and account. I want to relocate the single!

I am an artist and I have reached out to Spotify multiple times, about my name being associated with the wrong artist due to it being the same name. My song has been active for 2 years and I have never gotten a response.

Casual Listener

I am an artist and I have reached out to Spotify multiple times, about my name being associated with the wrong artist due to it being the same name. My song has been active for 2 years and I have nev...

Maxim

Spotify Star

366 Views

3 replies

0 likes

  • 366 Views
  • 3 replies
  • 0 likes

Verified label account suspended without prior notice

Hi i have a verified label account with big playlists. I got an email my account is suspended . I really have no idea what could have caused it and i am shocked that this has happened without prior notice. This all happened last Monday and even thoug...

Regular

Hi i have a verified label account with big playlists. I got an email my account is suspended . I really have no idea what could have caused it and i am shocked that this has happened without prior n...

conkiofficial

Newbie

474 Views

1 replies

1 likes

Account
Security
  • 474 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can't add my google account to my login methods

I have a Spotify account registered with an old email address. For some time now, I've been using a Google account and would like to link my Spotify account with my Google account. Unfortunately, when I try to do this, a message appears saying 'Somet...

Visitor

I have a Spotify account registered with an old email address. For some time now, I've been using a Google account and would like to link my Spotify account with my Google account. Unfortunately, whe...

AlejaR

Moderator

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't remember my email or password to my premium family account?

I am trying to cancel my premium family subscription so I can join my mothers premium duo plan. I could not remember the email I used to create the account, and all my devices are now logged out. I need the email, and the password, so I can go in and...

Visitor

I am trying to cancel my premium family subscription so I can join my mothers premium duo plan. I could not remember the email I used to create the account, and all my devices are now logged out. I n...

brisascalogna

Visitor

977 Views

3 replies

0 likes

  • 977 Views
  • 3 replies
  • 0 likes

Will I lose my playlists if I update my country payment method?

I recently moved from Ireland to the US and I need to update my payment details to a US card. I see the instructions online on how to do this, but when I moved to Ireland initially from the US, it deleted my account with all of my US playlists and ma...

Visitor

I recently moved from Ireland to the US and I need to update my payment details to a US card. I see the instructions online on how to do this, but when I moved to Ireland initially from the US, it de...

Jose_M

Spotify Star

185 Views

1 replies

0 likes

  • 185 Views
  • 1 replies
  • 0 likes

region

PlanFree/PremiumCountryNetherlands Devicerealme 9 My Question or Issuei can't change my region! Spotify saying that I'm in Indonesia, but i live in Netherlands and can't change to this region, help pls

Visitor

Plan Free/Premium Country Netherlands  Device realme 9   My Question or Issue i can't change my region! Spotify saying that I'm in Indonesia, but i live in Netherlands and can't cha...

Maxim

Spotify Star

208 Views

1 replies

0 likes

Account
  • 208 Views
  • 1 replies
  • 0 likes

Email Deleted

The email I had attached to my original Spotify account was deleted. Is there a way to recover my old account with a new email or tie it to another existing account?

Visitor

The email I had attached to my original Spotify account was deleted. Is there a way to recover my old account with a new email or tie it to another existing account?

Maxim

Spotify Star

271 Views

1 replies

0 likes

Account
  • 271 Views
  • 1 replies
  • 0 likes

My husband is on my duo account, but he can't access it.

He is trying to get back in. How does he do so? Does he log in using my username and pw? Or his? What if he can't remember his, how does he get it back?

Visitor

He is trying to get back in. How does he do so? Does he log in using my username and pw? Or his? What if he can't remember his, how does he get it back?

Maxim

Spotify Star

173 Views

1 replies

0 likes

  • 173 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist, songs and podcasts are not found.

There are no songs found anywhere in the app. I reinstalled 3 different times, with the 3rd time I just used a different email just to check it out. Somehow it works, so this means something is wrong with my account. I was able to use it yesterday or...

Visitor

There are no songs found anywhere in the app. I reinstalled 3 different times, with the 3rd time I just used a different email just to check it out. Somehow it works, so this means something is wrong...

AlejaR

Moderator

227 Views

1 replies

0 likes

  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can’t accept my family premium invitation because it won’t let me log in

I can’t accept my Spotify premium family plan because each time I click accept and try to log in into ,google it says something wrong even tho it’s not and I reset my password and it’s still saying something is wrong so I don’t know what to do.

Visitor

I can’t accept my Spotify premium family plan because each time I click accept and try to log in into ,google it says something wrong even tho it’s not and I reset my password and it’s still saying s...

Novy

Moderator

195 Views

1 replies

0 likes

  • 195 Views
  • 1 replies
  • 0 likes

Solved!! Changing Email Address in Spotify

Trying to change my Spotify email address. Met with an error message saying it's unable to do it. Why? How can I get this updated?

Casual Listener

Trying to change my Spotify email address. Met with an error message saying it's unable to do it. Why? How can I get this updated?

adfrench

Casual Listener

426 Views

2 replies

0 likes

  • 426 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unificar cuentas

Por razones de trabajo tenía dos cuentas, una que iniciaba con correo y la otra con facebook, al intentar unificarlas desapareció toda la información de una de mis cuentas (la creada a partir de facebook) y quisiera conservar las listas de reproducci...

Newbie

Por razones de trabajo tenía dos cuentas, una que iniciaba con correo y la otra con facebook, al intentar unificarlas desapareció toda la información de una de mis cuentas (la creada a partir de face...

Chacanva

Visitor

10060 Views

4 replies

0 likes

  • 10060 Views
  • 4 replies
  • 0 likes