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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88948 Views

9 replies

2 likes

Account
Login
  • 88948 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

759172 Views

18 replies

29 likes

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  • 18 replies
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Unable to Upgrade my Spotify Gift card to Premium

I just purchased a Spotify gift card and selected the Unlimited option, but I would like to upgrade my account to Premium using this gift card. There appears to be an upgrade option but in order to continue I need to add a Credit/Debit card. Is there...

Casual Listener

I just purchased a Spotify gift card and selected the Unlimited option, but I would like to upgrade my account to Premium using this gift card.  There appears to be an upgrade option but in orde...

Remorso

Casual Listener

563 Views

2 replies

0 likes

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  • 2 replies
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Mistake

Hi,I got a sptify gift cart for my birthday. I wanted to install premium with it to use spotify on my phone. I accedently bought unlimited. Now I can't use spotify on my phone. How can I undo my fault and get spotify premium for on my phone without p...

Newbie

Hi, I got a sptify gift cart for my birthday. I wanted to install premium with it to use spotify on my phone. I accedently bought unlimited. Now I can't use spotify on my phone. How can I undo my ...

Peter__

Community Legend

672 Views

1 replies

0 likes

  • 672 Views
  • 1 replies
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Solved!! Proxy settings for login

Hi there I'm having problems logging on to spotify, first it tells me its an error 101 caused by firewall problems. But I've checked and it hasn't got anything to do with that. Then it tells me to enter my proxy settings. But I haven't got a clue abo...

Casual Listener

Hi there   I'm having problems logging on to spotify, first it tells me its an error 101 caused by firewall problems. But I've checked and it hasn't got anything to do with that. Then it tel...

shruthi13

Casual Listener

25445 Views

17 replies

0 likes

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  • 17 replies
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Solved!! I have unsubscribe to premium

I have unsubscribe to premium but it still have charged money from my account.. Is it possible that I can get my money back ?

Newbie

I have unsubscribe to premium but it still have charged money from my account.. Is it possible that I can get my money back ?

user-removed

Not applicable

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Solved!! Password doesn't work and no response from Support - 5 days and waiting

Hi all, My Facebook linked account and password works fine on the website. However when I use the same Facebook password on the App on my Mac - it says incorrect. I did all the support steps including the changing my Facebook password etc and retryin...

Casual Listener

Hi all,   My Facebook linked account and password works fine on the website. However when I use the same Facebook password on the App on my Mac - it says incorrect. I did all the support...

Peter__

Community Legend

861 Views

5 replies

0 likes

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  • 5 replies
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How do I listen to music on here??

I've down loaded this program and nothing has happened. I have clicked on the file and nothing happens. How is one supposed to listen to music on here? Nothing is happening! I can't figure it out. What am I supposed to do now?

Newbie

I've down loaded this program and nothing has happened. I have clicked on the file and nothing happens. How is one supposed to listen to music on here? Nothing is happening! I can't figure it out. ...

Joe

Community Legend

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes

Problem with Spotify premium subscription logging with Movistar

Hello folks, I have registered upgraded my Spotify account to make it premium, and I will pay it through Spanish mobile operator Movistar instead of paying by credit card or whatever else. But when I try activating the premium subscription I always g...

Visitor

Hello folks,   I have registered upgraded my Spotify account to make it premium, and I will pay it through Spanish mobile operator Movistar instead of paying by credit card or whatever else. B...

user-removed

Not applicable

796 Views

4 replies

0 likes

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  • 4 replies
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Accidental​ly made two accounts, unable to use the first one

I have had my spotify account linked to facebook for some time and experienced some problems with it. Oppened a new account and accidently logged on to Facebook deleting my old account. I have found my old playlist and is following that now which is ...

Newbie

I have had my spotify account linked to facebook for some time and experienced some problems with it. Oppened a new account and accidently logged on to Facebook deleting my old account. I have found ...

MargauxPaturel

Newbie

350 Views

2 replies

0 likes

  • 350 Views
  • 2 replies
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Paying for premium, but can only play in one place?!

I'm paying for premium service, but can't have my wife and I listed at the same time with the same account. At the price of an album per month I'm better off just buying the freaking music and listen wherever whenever we like. Does Spotify expect us ...

Regular

I'm paying for premium service, but can't have my wife and I listed at the same time with the same account.  At the price of an album per month I'm better off just buying the freaking music and...

Peter__

Community Legend

775 Views

10 replies

0 likes

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  • 10 replies
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Premium Account Disabled!!!

Hey Spotify, I had to make a new account to post this... It looks like my premium account was recently disabled (username h3oc) I think it may be because the charge came through as "189582113016 8777781161 NY" which looked suspicious, so I disputed i...

Casual Listener

Hey Spotify,   I had to make a new account to post this...   It looks like my premium account was recently disabled (username h3oc)   I think it may be because the charge c...

Alexandrade

Newbie

6445 Views

28 replies

0 likes

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  • 28 replies
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Solved!! Help, Can't remember my username!

I originally made a spotify account with facebook and I unlinked it from my facebook. I lost about 50 playlists and I used Spotify daily. I have found my profile, but it shows my username as a series of numbers: 123905019. My Facebook is: www.faceboo...

Casual Listener

I originally made a spotify account with facebook and I unlinked it from my facebook. I lost about 50 playlists and I used Spotify daily. I have found my profile, but it shows my username as a series...

tristanroach

Casual Listener

3912 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Can I link 2 phones to 1 account?

hi we have a premium account can each users have there own user name and own play lists on our own devices user 1 iphone }}}}}}}}}}}}}}}}}} premium account user 2 iphone many thanks pete

Casual Listener

hi we have a premium account can each users have there own user name and own play lists on our own devices     user 1 iphone         &...

petenrosie

Casual Listener

842 Views

2 replies

0 likes

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  • 2 replies
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My account was hacked.

Tried to log in, saw that my account was compromised by someone from France (.Fr) Email. I logged in with FB, but can't change the password on my default account. Wierd thing is, I haven't used Spotify much at all lately, since I've been busy. How co...

Casual Listener

Tried to log in, saw that my account was compromised by someone from France (.Fr) Email.    I logged in with FB, but can't change the password on my default account. Wierd thing is, I h...

saelz8

Casual Listener

354 Views

4 replies

0 likes

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  • 4 replies
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time for me to say goodbye to Spotify.

After almost two years of sporify and sporify not listening to mine or anyone elses requests for a family plan. It is finally time for me to say good bye and good riddance. I am moving on, not looking back and saying you can kiss my ***. I did not pa...

Newbie

After almost two years of sporify and sporify not listening to mine or anyone elses requests for a family plan. It is finally time for me to say good bye and good riddance. I am moving on, not lookin...

MikeyB

Community Legend

386 Views

2 replies

0 likes

  • 386 Views
  • 2 replies
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Facebook Friends on Spotify does not work

I can't find any of my Facebookfriends on Spotify! It says "There are no more people to show at this time", and when I try to search, there's no results.. I don't find friends on my iPhone neither. What am I supposed to do to find them?

Visitor

I can't find any of my Facebookfriends on Spotify! It says "There are no more people to show at this time", and when I try to search, there's no results.. I don't find friends on my iPhone neither. W...

user-removed

Not applicable

442 Views

2 replies

0 likes

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  • 2 replies
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Need to login via username and password

I need to use username and password for an external app for spotify. Only problem is i use facebook to signin. How can i create a password for my username or reset my account so its a username and password?

Visitor

I need to use username and password for an external app for spotify. Only problem is i use facebook to signin.   How can i create a password for my username or reset my account so its a user...

Peter__

Community Legend

334 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Problems of Loading Spotify

Since I had Spotify for about 6 months, I haven't had any problems until 2 weeks ago. When I login in on Spotify, it goes to the player then freezes. My families accounts don't do that but mine. I don't know what to do.

Casual Listener

Since I had Spotify for about 6 months, I haven't had any problems until 2 weeks ago. When I login in on Spotify, it goes to the player then freezes. My families accounts don't do that but mine. I do...

Joe

Community Legend

416 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Error 408

Just tried to log in to my spotify premium account and got this error. please help!

Newbie

Just tried to log in to my spotify premium account and got this error. please help!

meahtenoha

Spotify

223 Views

1 replies

0 likes

  • 223 Views
  • 1 replies
  • 0 likes

Solved!! Password reset

I need to reset myPassword but no longer have the email address I signed up under.

Regular

I need to reset my Password but no longer have the email address I signed up under.

Peter__

Community Legend

3557 Views

19 replies

0 likes

  • 3557 Views
  • 19 replies
  • 0 likes