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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9021 Views
  • 1 replies
  • 9 likes
  • Security
  • 9021 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481729 Views
  • 979 replies
  • 111 likes
  • Account
  • 481729 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210857 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210857 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120873 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120873 Views
  • 72 replies
  • 12 likes

App keeps crashing?

I've had a Spotify account for about a year now and this has never happened. I have an iPhone 4S and a few days ago I got the newest update for my Spotify app. Since the update, I haven't been able to open the app at all. I've tried deleting the app ...

  • Newbie
  • I've had a Spotify account for about a year now and this has never happened. I have an iPhone 4S and a few days ago I got the newest update for my Spotify app. Since the update, I haven't been able t...
  • Peter__
  • Community Legend
  • 3750 Views
  • 1 replies
  • 0 likes
  • 3750 Views
  • 1 replies
  • 0 likes

Secondary Account cannot reconnect to Primary Account

Alright. So this has been a frustrating manner. The place I work at wanted to start doing Spotify playlists (music promo group) so they made me a contributor on their Facebook page and we created a Spotify account, NBD. Anyways when it was time to po...

  • Visitor
  • Alright. So this has been a frustrating manner. The place I work at wanted to start doing Spotify playlists (music promo group) so they made me a contributor on their Facebook page and we create...
  • user-removed
  • Not applicable
  • 231 Views
  • 2 replies
  • 0 likes
  • 231 Views
  • 2 replies
  • 0 likes

Track is present, but music is missing? who can fix this?

So I got hooked on the Roomba Song by Mr. Pitiful "Brand New Friend"... the Track is ON SPOTIFY. The track is available.... but there is NO MUSIC... song is listed... Art is there... Time listed for the track at 0:00 and so when you click it... nothi...

  • Newbie
  • So I got hooked on the Roomba Song by Mr. Pitiful "Brand New Friend"... the Track is ON SPOTIFY. The track is available.... but there is NO MUSIC... song is listed... Art is there... Time listed for ...
  • Peter__
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

spotify through mobile app

Hi, im trying to access my spotify account through my samsung s4 and after i type in my username and passpord it says im trying to log in from a different country. i havent even been to a different country. please help me!!

  • Newbie
  • Hi,    im trying to access my spotify account through my samsung s4 and after i type in my username and passpord it says im trying to log in from a different country. i havent even been...
  • Adam
  • Roadie
  • 275 Views
  • 2 replies
  • 0 likes
  • 275 Views
  • 2 replies
  • 0 likes

Girlfriend's facebook account linked to my profile! Help!

My girlfriend has logged into my Spotify account on her iPhone in the past to make use of my premium subscription. It now seems like her facebook profile is linked to my Spotify account and I can't seem to get rid of it. I seemingly also have two pro...

  • Casual Listener
  • My girlfriend has logged into my Spotify account on her iPhone in the past to make use of my premium subscription. It now seems like her facebook profile is linked to my Spotify account and I can't s...
  • Peter__
  • Community Legend
  • 1235 Views
  • 3 replies
  • 0 likes
  • 1235 Views
  • 3 replies
  • 0 likes

spootify keeps pops up with new adds....

hello, is this a new spotify feature? the spotify pops with new adds and blocks what iam seeing on screen...thanks!

  • Newbie
  • hello, is this a new spotify feature? the spotify pops with new adds and blocks what iam seeing on screen...thanks!
  • Peter__
  • Community Legend
  • 306 Views
  • 2 replies
  • 0 likes
  • 306 Views
  • 2 replies
  • 0 likes

Unlimited to Premium

Hi, Currently I have an Unlimited account but it is impossible to upgrade it to Premium without a creditcard. Next week I will be on vacation so I would really like to use the offline mode. I don't have a creditcard and I don't want one. But is it po...

  • Newbie
  • Hi,   Currently I have an Unlimited account but it is impossible to upgrade it to Premium without a creditcard. Next week I will be on vacation so I would really like to use the offline mode...
  • Peter__
  • Community Legend
  • 216 Views
  • 2 replies
  • 0 likes
  • 216 Views
  • 2 replies
  • 0 likes

My spotify ain't working!

Hi! I have an active unlimited subscription as stated here on spotify.com. Any way, on my spotify, it shows the time limit bar on the upper left as I was free user. The time is up and I can't listen to music, it's really frustrating 'cause I've paid ...

  • Newbie
  • Hi! I have an active unlimited subscription as stated here on spotify.com. Any way, on my spotify, it shows the time limit bar on the upper left as I was free user. The time is up and I can't listen ...
  • Taylor
  • Community Legend
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

2 accounts, charged twice but only one works.

I've got 2 accounts but only one works after a credit card information update and a resubscription, even though I've been charged twice.

  • Newbie
  • I've got 2 accounts but only one works after a credit card information update and a resubscription, even though I've been charged twice.
  • Taylor
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Un-syncing Account

Hi there, A couple of months ago I requested that my Spotify account be synced with my band's Spotify so I could post playlists etc. However I didn't realise it was going to not allow me to use my Spotify personal account as well (it added all of my ...

  • Newbie
  • Hi there,   A couple of months ago I requested that my Spotify account be synced with my band's Spotify so I could post playlists etc. However I didn't realise it was going to not allow me t...
  • Robbie
  • Spotify Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Cannot log in on my phone

I don't remember my spotify password, so I tried to login on my phone using facebook, but it is having trouble.

  • Newbie
  • I don't remember my spotify password, so I tried to login on my phone using facebook, but it is having trouble. 
  • Greg
  • Roadie
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

It won't let me upgrade

I have tried numerous times to upgrade, and it won't allow me. I've attached the screen I receive every time. I really want to use Spotify on my mobile. Please help me!

  • Newbie
  • I have tried numerous times to upgrade, and it won't allow me. I've attached the screen I receive every time. I really want to use Spotify on my mobile. Please help me! 
  • Sam
  • Spotify
  • 1997 Views
  • 6 replies
  • 0 likes
  • 1997 Views
  • 6 replies
  • 0 likes

Has my account been hacked?

I think my account has been hacked. All of my playlists have been deleted. It was good enough I have been added. I've changed my password. Is there anything I can do to get my playlists back?

  • Newbie
  • I think my account has been hacked. All of my playlists have been deleted. It was good enough I have been added. I've changed my password. Is there anything I can do to get my playlists back?
  • Sam
  • Spotify
  • 230 Views
  • 3 replies
  • 0 likes
  • 230 Views
  • 3 replies
  • 0 likes

Premium Account Hijacked

Hello everyone, My account has been hijacked this morning. The password I have used for months on my phone and computer have been changed and so has the email I have associated with this account. My premium membership was paid for and I have the tran...

  • Casual Listener
  • Hello everyone,  My account has been hijacked this morning. The password I have used for months on my phone and computer have been changed and so has the email I have associated with this ac...
  • Sam
  • Spotify
  • 335 Views
  • 6 replies
  • 0 likes
  • 335 Views
  • 6 replies
  • 0 likes

Account Swap Help

As I was adding my new gmail account to my main one, Spotify changed my email and linked it to my facebook for a strange reason. Now I am missing all my account that I had before. How can I get all my music back or can I undo all of this that has hap...

  • Newbie
  • As I was adding my new gmail account to my main one, Spotify changed my email and linked it to my facebook for a strange reason. Now I am missing all my account that I had before. How can I get all m...
  • Sam
  • Spotify
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

cant change payment method

hi, my payment decline for my premium subscription a few days ago. I have tried to resubsrcibe but wont let me. Have also tried changing payment method but wont allow that either? More than enough money to cover the charge but keeps saying declined o...

  • Regular
  • hi, my payment decline for my premium subscription a few days ago.  I have tried to resubsrcibe but wont let me.  Have also tried changing payment method but wont allow that either?  M...
  • Sam
  • Spotify
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Payment

Okay, so I paid for spotify on safari and then I go to the app and I try to play something and it says only premium users can listen to music on demand. But at safari it says your a premium users hope you have fun enjoying spotify! I need help! :c

  • Casual Listener
  • Okay, so I paid for spotify on safari and then I go to the app and I try to play something and it says only premium users can listen to music on demand. But at safari it says your a premium users hop...
  • Sam
  • Spotify
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Can't login to Spotify on iPhone

Hi Recently I moved to Korea from the U.S. And recently I downgraded my Spotify from a Premium to the non-paying one. After all that, I can't use my spotify on my iphone. I can't login which is weird because I can login just fine on my Mac. I can hon...

  • Newbie
  • Hi   Recently I moved to Korea from the U.S.   And recently I downgraded my Spotify from a Premium to the non-paying one.   After all that, I can't use my spotify on my iph...
  • Sam
  • Spotify
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

I got my Iphone back

I posted 6-8 weeks ago that my 'IPHONE WAS TAKEN' STEPHEN ARNOLD Well Inow have a new Iphone but cant log on to Spotify because, I asked Spotify to remove my device from their database and discontinue service to that device, But now since i have a ne...

  • Casual Listener
  • I posted 6-8 weeks ago that my 'IPHONE WAS TAKEN' STEPHEN ARNOLD Well Inow have a new Iphone but cant log on to Spotify because, I asked Spotify to remove my device from their database and discontinu...
  • Taylor
  • Community Legend
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

I am not a premium user anymore, but Spotify withdraws money from my accounts

I have searched my email accounts and I bought the premium account in february, but then I canceled the subscription. But in may 31. my email account tells me that I have a receipt for buying the subscripton again. Why is this? And second, I DO NOT h...

  • Newbie
  • I have searched my email accounts and I bought the premium account in february, but then I canceled the subscription. But in may 31. my email account tells me that I have a receipt for buying the s...
  • Joe
  • Community Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes