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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80347 Views

9 replies

2 likes

Account
Login
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  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653656 Views

13 replies

4 likes

Account
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  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734058 Views

18 replies

29 likes

  • 734058 Views
  • 18 replies
  • 29 likes

Deleting the account, may this solve my problem?

Hello everyone! My problem is, that I installed Spotify on my previous computer. It had a Hungarian IP address, but I was using it in Sweden, and Spotify worked perfectly. Then that computer broke, and I was given a Macbook from my Swedish school. I ...

Newbie

Hello everyone! My problem is, that I installed Spotify on my previous computer. It had a Hungarian IP address, but I was using it in Sweden, and Spotify worked perfectly. Then that computer broke, a...

user-removed

Not applicable

303 Views

3 replies

0 likes

  • 303 Views
  • 3 replies
  • 0 likes

Desktop Pop-ups

Every time I boot up I get a whole bunch of Spotify pop-ups which I find very annoying! How do I prevent this?

Newbie

Every time I boot up I get a whole bunch of Spotify pop-ups which I find very annoying!  How do I prevent this?

meahtenoha

Spotify

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
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Here's an Idea

Dear Spotify, there is one simple thing I would like that if you included would likely keep me paying your fee untill you cease to exist. This simple thing is the ability to pay for 1-2 months in one go without subscribing. I just went to the shop to...

Casual Listener

Dear Spotify, there is one simple thing I would like that if you included would likely keep me paying your fee untill you cease to exist. This simple thing is the ability to pay for 1-2 months in one...

meahtenoha

Spotify

442 Views

4 replies

1 likes

  • 442 Views
  • 4 replies
  • 1 likes

recuperar usuario

buenas, he cerrado mi sesión y no me acuerdo con qué usuario de spotify la tenía. he entrado con el mail de la cuenta de facebook pero no es el mismo, y he perdido todas las listas. ¿hay alguna manera de saber cuál es mi usuario de spotify (no de fac...

Newbie

buenas, he cerrado mi sesión y no me acuerdo con qué usuario de spotify la tenía. he entrado con el mail de la cuenta de facebook pero no es el mismo, y he perdido todas las listas. ¿hay alguna...

cmdominguez

Newbie

2274 Views

2 replies

0 likes

  • 2274 Views
  • 2 replies
  • 0 likes

Sharing issue with playlists that contain more than 331 tracks

Hi, I have discovered an issue, which I'm assuming is a bug.If one makes a new playlist that contains 331 tracks or less and shares the url of the playlist with someone else then that other person will be able to see the playlist and it's full conten...

Music Fan

Hi, I have discovered an issue, which I'm assuming is a bug. If one makes a new playlist that contains 331 tracks or less and shares the url of the playlist with someone else then that other perso...

Onweerwolf

Music Fan

1284 Views

21 replies

1 likes

  • 1284 Views
  • 21 replies
  • 1 likes

Premium worked for 4 days...

I bought Spotify Premium at a shop. The premium was supposed to last for 30 days... But today it ran out.. This really annoys me, since I paid for Spotify Premium! And when I logged in on spotify.com, it said that I'm currently using Spofity Free.. w...

Newbie

I bought Spotify Premium at a shop. The premium was supposed to last for 30 days... But today it ran out.. This really annoys me, since I paid for Spotify Premium! And when I logged in on spotify.com...

Peter__

Community Legend

1048 Views

2 replies

0 likes

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  • 2 replies
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I didn't want to get the premium account for £10

Hello there, I wanted to get spotify premium with NUS discount. When I clicked "get premium" it automatically took £10 from my account. I have not consumed any music under spotify premium is it possible to either get, a refund or 2 months of spotify ...

Casual Listener

Hello there, I wanted to get spotify premium with NUS discount. When I clicked "get premium" it automatically took £10 from my account. I have not consumed any music under spotify premium is it possi...

Peter__

Community Legend

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
  • 0 likes

Account already in use

Hi, I used to live in France, and I moved to Ireland in September. I can't use my account. I logged in with Facebook. But I can't change my profile to Ireland because every time I want to save changes, it says that my e-mail address is already in use...

Casual Listener

Hi,   I used to live in France, and I moved to Ireland in September. I can't use my account. I logged in with Facebook. But I can't change my profile to Ireland because every time I want to...

user-removed

Not applicable

815 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Subscription bug

Hi, I have been a spotify unlimited subscribed since October 2012. It worked normally for about a month, when after this month suddenly my account was changed back to a spotify free account. Everysince this day, I have been paying for my subscription...

Casual Listener

Hi,   I have been a spotify unlimited subscribed since October 2012. It worked normally for about a month, when after this month suddenly my account was changed back to a spotify free accoun...

Peter__

Community Legend

301 Views

3 replies

0 likes

  • 301 Views
  • 3 replies
  • 0 likes

Lost music in playlist

Hey. When I woke up in the morning, I logged into my account and found a whole chunk of my music missing on my playlist, I forgot the name of the songs. Could a mod/admin recover them or something please. Thanks

Newbie

Hey. When I woke up in the morning, I logged into my account and found a whole chunk of my music missing on my playlist, I forgot the name of the songs.   Could a mod/admin recover them or...

Adam

Roadie

237 Views

1 replies

0 likes

  • 237 Views
  • 1 replies
  • 0 likes

Unauthorised charge to my card

Last september I canceled my subscription completely with Spotify. Yet on closer inspection today I have found I am still being charged. I have checked my account details on Spoitfy and they show I should not be getting charged since me unsubscribing...

Newbie

Last september I canceled my subscription completely with Spotify. Yet on closer inspection today I have found I am still being charged. I have checked my account details on Spoitfy and they show I s...

Adam

Roadie

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

Solved!! Premium has run out 1.5 months early

Hello, I bought 6 months of Premium as a gift for someone at Christmas and they put in the code on 25-12-2012. Their account is already Spotify Free and in spite of the fact that it's been little over 4 months. Does anyone know how to resolve this? R...

Casual Listener

Hello, I bought 6 months of Premium as a gift for someone at Christmas and they put in the code on 25-12-2012.   Their account is already Spotify Free and in spite of the fact that it's ...

Robbie

Spotify Legend

446 Views

2 replies

0 likes

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  • 2 replies
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Solved!! "I've Been Listening To" Artists: how often do they update?

I've noticed that the artists listed in "Artists I've Been Listening To" are artists that I listened to on Friday, but nothing since then. Same with my friends' profiles. I take it that this isn't a live listing, then. Question is, how often does tha...

Roadie

I've noticed that the artists listed in "Artists I've Been Listening To" are artists that I listened to on Friday, but nothing since then. Same with my friends' profiles. I take it that this isn't a ...

chrisiverson

Newbie

2166 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Facebook friends still showing up after I unlinked my Facebook account!

I use Spotify Unlimited, and for a short while a few months ago, I linked my Facebook account to my Spotify account. I have since unlinked the two accounts, yet every time I have signed in since then, the same two Facebook friends keep appearing on t...

Visitor

I use Spotify Unlimited, and for a short while a few months ago, I linked my Facebook account to my Spotify account. I have since unlinked the two accounts, yet every time I have signed in since...

user-removed

Not applicable

448 Views

2 replies

0 likes

  • 448 Views
  • 2 replies
  • 0 likes

Unauthorized credit card charges

i have an unauthorized charge to my bank account and I want answers !!!!

Newbie

i have an unauthorized charge to my bank account and I want answers !!!! 

Adam

Roadie

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

wont play

Thus is the 2nd time thus has happened in 3 months. All my songs are on the phone but they're now faded and I can't play them. Please fix the problem. Aggravated.

Visitor

Thus is the 2nd time thus has happened in 3 months. All my songs are on the phone but they're now faded and I can't play them. Please fix the problem. Aggravated.

Adam

Roadie

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Switching Facebook Accounts

I recently created a new facebook profile so as to get rid of a bunch of clutter on an old one. Is there a way to link the new profile to my current Spotify profile so I don't lose any of my playlists?

Casual Listener

I recently created a new facebook profile so as to get rid of a bunch of clutter on an old one. Is there a way to link the new profile to my current Spotify profile so I don't lose any of my playlist...

Michael_Barclay

Casual Listener

279 Views

2 replies

0 likes

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  • 2 replies
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NUS Extra discount transfer to a new account

I created a new account because I dislike being connected through/with Facebook, not to mention the aggresively transparent privacy settings on Spotify's end. Thank god Facebook is not mandatory anymore! Thats why I created a new account. Problem is ...

Newbie

I created a new account because I dislike being connected through/with Facebook, not to mention the aggresively transparent privacy settings on Spotify's end. Thank god Facebook is not mandatory anym...

Adam

Roadie

794 Views

1 replies

0 likes

  • 794 Views
  • 1 replies
  • 0 likes

Notifications

I keep getting notifications that songs are being added from a playlist I unsubscribed to. How do i get rid of this? It is pretty annoying

Casual Listener

I keep getting notifications that songs are being added from a playlist I unsubscribed to. How do i get rid of this? It is pretty annoying

Peter__

Community Legend

697 Views

3 replies

0 likes

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  • 3 replies
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Lost playlist again..

I have opened up my spotify this morning, and I got a notification for a song I would like, I dragged that song into my playlist and have noticed that its empty! Please help, the same thing happened yesterday and it took me ages to get my list togeth...

Visitor

I have opened up my spotify this morning, and I got a notification for a song I would like, I dragged that song into my playlist and have noticed that its empty! Please help, the same thing happened ...

Joe

Community Legend

679 Views

2 replies

0 likes

  • 679 Views
  • 2 replies
  • 0 likes