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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9922 Views
  • 3 replies
  • 9 likes
  • Security
  • 9922 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 493648 Views
  • 981 replies
  • 112 likes
  • Account
  • 493648 Views
  • 981 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213972 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213972 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122690 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122690 Views
  • 72 replies
  • 12 likes

Solved!! Premium/Playlists disappeared // No help yet.

Dear Spotify community, Over a month ago I experienced a problem which, apparently, quite a lot Spotify-users troubles. The problem is that all my playlists and my Spotify Premium seem to have disappeared (probably due to a second account or somethin...

  • Newbie
  • Dear Spotify community,   Over a month ago I experienced a problem which, apparently, quite a lot Spotify-users troubles. The problem is that all my playlists and my Spotify Premium seem to ...
  • Peter__
  • Community Legend
  • 492 Views
  • 5 replies
  • 1 likes
  • 492 Views
  • 5 replies
  • 1 likes

Time limit never ending?

My friend has had a free account for like 3 years and they have never got a time limit? Can anyone explain why? :3 Thanks Heather x

  • Casual Listener
  • My friend has had a free account for like 3 years and they have never got a time limit? Can anyone explain why? :3  Thanks Heather x 
  • its-heather-bro
  • Casual Listener
  • 386 Views
  • 3 replies
  • 0 likes
  • 386 Views
  • 3 replies
  • 0 likes

Payment???

I am now using free spotify and would like to switch to premium but I have tried several times with my mums MasterCard and PayPal and it is still saying payment failed??

  • Newbie
  • I am now using free spotify and would like to switch to premium but I have tried several times with my mums MasterCard and PayPal and it is still saying payment failed??
  • Peter__
  • Community Legend
  • 226 Views
  • 2 replies
  • 0 likes
  • 226 Views
  • 2 replies
  • 0 likes

How can I deauthorize Spotify

Hi, Taken out an unlimited subscription. I initially used my desktop computer to do this. I wish I'd done it on my iPad....then I could carry Spotify anywhere in the house. How can I deauthorize my desktop computer then authoroize Spotify on my iPad?...

  • Newbie
  • Hi, Taken out an unlimited subscription. I initially used my desktop computer to do this. I wish I'd done it on my iPad....then I could carry Spotify anywhere in the house. How can I deauthorize my d...
  • Peter__
  • Community Legend
  • 2216 Views
  • 1 replies
  • 0 likes
  • 2216 Views
  • 1 replies
  • 0 likes

Solved!! Wrong country w/ upgrading e-card

Hi, I'm traveling a lot, live in Belgium but I'm originally Dutch. I bought an e-card in The Netherlands and when I enter the e-card code it keeps telling me that my countries don't match and that you can only use them in the country where you bought...

  • Casual Listener
  • Hi,   I'm traveling a lot, live in Belgium but I'm originally Dutch. I bought an e-card in The Netherlands and when I enter the e-card code it keeps telling me that my countries don't match ...
  • Peter__
  • Community Legend
  • 563 Views
  • 1 replies
  • 0 likes
  • 563 Views
  • 1 replies
  • 0 likes

Friends can't see my playlists

Hi, I have created playlists & YES I've chosen to publish them. When my sister looks at my account she can't see any of my playlists, but she can see my boyfriend's playlists, and he's done the exact same thing as me. When she looks at my account she...

  • Newbie
  • Hi,   I have created playlists & YES I've chosen to publish them. When my sister looks at my account she can't see any of my playlists, but she can see my boyfriend's playlists, and he's...
  • Peter__
  • Community Legend
  • 602 Views
  • 1 replies
  • 0 likes
  • 602 Views
  • 1 replies
  • 0 likes

Solved!! Disable displaying email in public profile

I don't want my email to be displayed in my profile under public statistics. How do I disable that?

  • Regular
  • I don't want my email to be displayed in my profile under public statistics. How do I disable that?
  • burabil
  • Regular
  • 1307 Views
  • 2 replies
  • 0 likes
  • 1307 Views
  • 2 replies
  • 0 likes

Lost all my playlists (and access to my own account))

I haven't lost all my playlists only my private ones and also the ability to actually login as myself! It started when I created a new spotify account to trick my friends into thinking my credit card had money on it (Actualy got the free trial shhhhh...

  • Newbie
  • I haven't lost all my playlists only my private ones and also the ability to actually login as myself!    It started when I created a new spotify account to trick my friends into thinki...
  • Liam
  • Community Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Solved!! Various problems

First, all the playlists vanished from my Ipod. Then I tried signing out on the Ipod. Then I couldn't sign back in. I had originally signed in through Facebook but it said I had to turn off offline stuff before I could get back in. I did that, I thin...

  • Casual Listener
  • First, all the playlists vanished from my Ipod.  Then I tried signing out on the Ipod.  Then I couldn't sign back in.  I had originally signed in through Facebook but it said I had to ...
  • brite1
  • Casual Listener
  • 320 Views
  • 2 replies
  • 0 likes
  • 320 Views
  • 2 replies
  • 0 likes

cant log in/all songs and playlists gone

ref:_00DD0pxIW._500D0QoDw1 Hey guys, I did a contact form as couple of days ago but thought I'd post on here. This account has been made since I can't login to my actual account which was face booked linked. Up until a week ago everything was fine my...

  • Casual Listener
  • ref:_00DD0pxIW._500D0QoDw1   Hey guys, I did a contact form as couple of days ago but thought I'd post on here.   This account has been made since I can't login to my actual account...
  • Peter__
  • Community Legend
  • 1245 Views
  • 8 replies
  • 0 likes
  • 1245 Views
  • 8 replies
  • 0 likes

Solved!! Can't see messages

I joined Spotify yesterday and submitted a question about how it works, i received several emails apparently saying i had a reply, but whenever I try to get the message i get a "complete your Profile" screen with my user id filled in. when i click "s...

  • Visitor
  • I joined Spotify yesterday and submitted a question about how it works,  i received several emails apparently saying i had a reply, but whenever I try to get the message i get a "complete your P...
  • Liam
  • Community Legend
  • 2558 Views
  • 4 replies
  • 0 likes
  • 2558 Views
  • 4 replies
  • 0 likes

Can i buy a premium e card for someone in a country not listed in the selection?

I want to buy a card for a friend who lives in a country that is not available in the selections when i go to buy an e-card for a 3 month premium account. If i buy it for the UK, and they use a VPN to connect to a server in the UK will they be able t...

  • Newbie
  • I want to buy a card for a friend who lives in a country that is not available in the selections when i go to buy an e-card for a 3 month premium account. If i buy it for the UK, and they use a VPN t...
  • Peter__
  • Community Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

invalid song selections

When looking at an artists list of albums, clicking on a song won't select the song I'm attempting to click on. It's confusing, I know.For example, I posted a screenshot where I wanted to grab the "I'll sleep when you're dead (bonus track version) an...

  • Newbie
  • When looking at an artists list of albums, clicking on a song won't select the song I'm attempting to click on. It's confusing, I know. For example, I posted a screenshot where I wanted to grab th...
  • Peter__
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Paypal payments keep failing

Dear Spotify, I used to have Spotify Unlimited until 00-07-2011 somewhere you charged my account for 10 euro's Premium while I never accepted any terms or clicked any account/payment associated forms buttons or links. This payment never proceeded and...

  • Casual Listener
  • Dear Spotify,   I used to have Spotify Unlimited until 00-07-2011 somewhere you charged my account for 10 euro's Premium while I never accepted any terms or clicked any account/payment associa...
  • Peter__
  • Community Legend
  • 5847 Views
  • 13 replies
  • 0 likes
  • 5847 Views
  • 13 replies
  • 0 likes

Offline devices...

Hi. I need my offline devices reset please. Username: RichardNess84Thank you.

  • Casual Listener
  • Hi. I need my offline devices reset please. Username: RichardNess84 Thank you.
  • Peter__
  • Community Legend
  • 389 Views
  • 6 replies
  • 0 likes
  • 389 Views
  • 6 replies
  • 0 likes

Charged twice and then charged again after I cancelled.

I was charged twice on june 5th for spotify premium. (30 minutes apart from each other). I then cancelled my subscription (on june 5th) because I didn't want premium and it charged me on july 5th. I don't have premium right now, yet it still charged ...

  • Newbie
  • I was charged twice on june 5th for spotify premium. (30 minutes apart from each other). I then cancelled my subscription (on june 5th) because I didn't want premium and it charged me on july 5th. I ...
  • Peter__
  • Community Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Followers are missing! 07/05-13

Just checked my Spotify profile to make a playlist I have public. What I noticed then was pretty f*ing shocking. All the artists and people I followed was gone from my page. My followers as well. Any updates?

  • Regular
  • Just checked my Spotify profile to make a playlist I have public. What I noticed then was pretty f*ing shocking. All the artists and people I followed was gone from my page. My followers as well. Any...
  • Liam
  • Community Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Solved!! I need my password

Hi, I created my spotify profile on facebook a while ago. Now I need my password in order to register my Onkyo receiver to spotify. The password from Spotify doesn't seem to match my facebook password. When I try to retrieve the password by clicking ...

  • Casual Listener
  • Hi,   I created my spotify profile on facebook a while ago. Now I need my password in order to register my Onkyo receiver to spotify.   The password from Spotify doesn't seem to mat...
  • Liam
  • Community Legend
  • 426 Views
  • 3 replies
  • 0 likes
  • 426 Views
  • 3 replies
  • 0 likes

No music for a band

Hi I'm from Mexico and I don't have access to the catalog of an artist from my account, even if other users in my country can, for exemple Muse. I can see the bio of the band, but no the discography, How I can fix this?

  • Newbie
  • Hi I'm from Mexico and I don't have access to the catalog of an artist from my account, even if other users in my country can, for exemple Muse. I can see the bio of the band, but no the discography,...
  • Danielrik
  • Newbie
  • 172 Views
  • 2 replies
  • 1 likes
  • 172 Views
  • 2 replies
  • 1 likes

Changing Login Details from FB to a new Spotify Acct

I need some help--my username is NOT my full name, but another User/account with my facebook name and photo are showing up as a "user" that I should add. This other account has no playlist. I am not connected to FB so how do I get rid of this other e...

  • Newbie
  • I need some help--my username is NOT my full name, but another User/account with my facebook name and photo are showing up as a "user" that I should add. This other account has no playlist. I am not ...
  • Adam
  • Roadie
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes