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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80349 Views

9 replies

2 likes

Account
Login
  • 80349 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653674 Views

13 replies

4 likes

Account
  • 653674 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734081 Views

18 replies

29 likes

  • 734081 Views
  • 18 replies
  • 29 likes

Solved!! Do not want public profile.

I recently discovered, while googling myself, that I have a public spotify-profile with my profile picture from Facebook. I may at one point have connected my spotify-account with facebook, but have since removed the connection, but appearently Spoti...

Newbie

I recently discovered, while googling myself, that I have a public spotify-profile with my profile picture from Facebook. I may at one point have connected my spotify-account with facebook, but have ...

JHTH

Newbie

12605 Views

7 replies

1 likes

  • 12605 Views
  • 7 replies
  • 1 likes

Spotify charged me when I already cancelled my Premium Account!?

Spotify charged me today and I had already cancelled my account last month. I emailed customer service and have not heard back. My account has been overdrawn due to their transaction. I need this fixed ASAP!!!

Visitor

Spotify charged me today and I had already cancelled my account last month. I emailed customer service and have not heard back. My account has been overdrawn due to their transaction. I need this fix...

Peter__

Community Legend

1219 Views

1 replies

0 likes

  • 1219 Views
  • 1 replies
  • 0 likes

Duplicate Profile/ Major Login Problem

Hi! Okay so I have a crazy little issue going on. ----Long story short I have a duplicate "profile" set up. I was wondering if you could go in and change it so that my facebook log in information would connect to the original profile. I have all my o...

Visitor

Hi! Okay so I have a crazy little issue going on. ----Long story short I have a duplicate "profile" set up. I was wondering if you could go in and change it so that my facebook log in information wou...

Peter__

Community Legend

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Deleted my playlist by mistake

Is there a way to recover my mistakenly deleted playlist. It was called "me gusta" I spent weeks working on it to make it perfect. And deleted it by accident thinking I was deleting a single song.

Newbie

Is there a way to recover my mistakenly deleted playlist. It was called "me gusta" I spent weeks working on it to make it perfect. And deleted it by accident thinking I was deleting a single son...

Peter__

Community Legend

262 Views

1 replies

0 likes

  • 262 Views
  • 1 replies
  • 0 likes

Being double charged for upgrade!

Can anybody tell me how I get in contact with Spotify to sort out a problem with my credit card being double charged for my Premium subscription? I feel I'm being ripped off.

Newbie

Can anybody tell me how I get in contact with Spotify to sort out a problem with my credit card being double charged for my Premium subscription? I feel I'm being ripped off.

Peter__

Community Legend

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Can't remove debit card

I want to remove my debit card and delete my account but when i try to remove my payment option it doesn't change anything?

Newbie

I want to remove my debit card and delete my account but when i try to remove my payment option it doesn't change anything?

Peter__

Community Legend

677 Views

1 replies

0 likes

  • 677 Views
  • 1 replies
  • 0 likes

how to delete a facebook account from my spotify account

I originally created my account through spotify since I don't have a facebook account . Some how my mom's facebook account is now linked to my account. I tried the "disconnect from facebook" under social network but her profile picture is still there...

Casual Listener

I originally created my account through spotify since I don't  have a facebook account . Some how my mom's facebook account is now linked to my account.  I tried the "disconnect from facebo...

mjtinez21

Casual Listener

1039 Views

4 replies

0 likes

  • 1039 Views
  • 4 replies
  • 0 likes

Solved!! profile icon

how do i change the icon for my profile.  Cant seem to find it anywhere?

Regular

how do i change the icon for my profile.  Cant seem to find it anywhere?

rswank

Casual Listener

2266 Views

11 replies

0 likes

  • 2266 Views
  • 11 replies
  • 0 likes

Just payed for a premium account-Not getting premium

Hello, I just bought a month of Spotify Premium, and I cannot get it working. I cannot use the premium features on my phone, nor my PC. I am still seeing and hearing advertisements in between my songs. Can someone please help? Thanks!

Casual Listener

Hello, I just bought a month of Spotify Premium, and I cannot get it working. I cannot use the premium features on my phone, nor my PC. I am still seeing and hearing advertisements in between my song...

Adam

Roadie

327 Views

3 replies

0 likes

  • 327 Views
  • 3 replies
  • 0 likes

Upgrading from Free to 30 Day Premium Trial: Reverting to Free afterwards?

Thinking of trying the 30 day Premium Trial but worried that if I decide NOT to proceed after 30 days then I might not be able to revert back to FREE. ie Does it revert to a very basic option or will it give me FREE again? Thanks....Steve

Newbie

Thinking of trying the 30 day Premium Trial but worried that if I decide NOT to proceed after 30 days then I might not be able to revert back to FREE. ie Does it revert to a very basic option or will...

Taylor

Community Legend

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Playback issues

So the replay and shuffle arent working. Its supposed to go in alphabetical order for the title of songs, but it just skips around! HELP!

Newbie

So the replay and shuffle arent working. Its supposed to go in alphabetical order for the title of songs, but it just skips around! HELP!

Peter__

Community Legend

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Spotify premium is not working

Hi. I just bought spotify premium but it's not working at all! Please help

Newbie

Hi. I just bought spotify premium but it's not working at all! Please help

Taylor

Community Legend

258 Views

1 replies

0 likes

  • 258 Views
  • 1 replies
  • 0 likes

Paid for unlimited, payment took, no upgrade

I paid for spotify unlimited, and the payment has been taken from my paypal, yet my account still says that I am using spotify free and it won't change when I open spotify. What's going on?

Newbie

I paid for spotify unlimited, and the payment has been taken from my paypal, yet my account still says that I am using spotify free and it won't change when I open spotify. What's going on?

Taylor

Community Legend

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes

Premium??

Just upgraded my account to premium for the free month but it still wont let me play any sogs on my spotify, it says i have spent the 10hours of music u get when u are in the free version. any ideas and help?

Newbie

Just upgraded my account to premium for the free month but it still wont let me play any sogs on my spotify, it says i have spent the 10hours of music u get when u are in the free version.  an...

Liam

Community Legend

474 Views

3 replies

0 likes

  • 474 Views
  • 3 replies
  • 0 likes

Downloading Music

I know I read prior to signing up for Premium that if you were a premium member you could download songs. I want to download them and listen to them on my iPhone 5. I generally use this service on my work PC while at my desk. But I would like to abil...

Newbie

I know I read prior to signing up for Premium that if you were a premium member you could download songs.  I want to download them and listen to them on my iPhone 5.  I generally use this s...

Sam

Spotify

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

Cannot access profile to change profile settings or subscription to change settings

Every time I try to access my spotify profile page it comes up blank or I get an error message (502) so I can't change any settings on my account. My subscription status says "Sorry, could not get your subscription status at the moment." so I can't e...

Newbie

Every time I try to access my spotify profile page it comes up blank or I get an error message (502) so I can't change any settings on my account. My subscription status says  "Sorry, could no...

Sam

Spotify

496 Views

2 replies

0 likes

  • 496 Views
  • 2 replies
  • 0 likes

why cant i upgrade

when i try to get spotify premium i get a message saying that i am not eligable for a free trial.fair enough but i cant get beyond this message to actually pay for premium.

Newbie

when i try to get spotify premium i get a message saying that i am not eligable for a free trial.fair enough but i cant get beyond this message to actually  pay for premium.

Adam

Roadie

901 Views

15 replies

0 likes

  • 901 Views
  • 15 replies
  • 0 likes

Says I am not available for the Premium Tiral

I had difficulties with my carrier (Sprint) sending the text to my phone. I sent multiple texts and Sprint delelted the feature that was blocking the text from being sent. Now, when I click "Get Premium" -- I am not able to have the trial as it says ...

Casual Listener

I had difficulties with my carrier (Sprint) sending the text to my phone. I sent multiple texts and Sprint delelted the feature that was blocking the text from being sent. Now, when I click "Get Prem...

Kogadin

Regular

335 Views

3 replies

0 likes

  • 335 Views
  • 3 replies
  • 0 likes

The subscription page says 'Bad Gateway' / I'm having trouble paying

Hey everyone, We're having a little website trouble at the moment, meaning you might get an error message when trying to pay. Don't worry, the team is on it. It should be sorted shortly. We'll keep you updated here.

Spotify

Hey everyone,   We're having a little website trouble at the moment, meaning you might get an error message when trying to pay.   Don't worry, the team is on it. It should be sorted...

Sam

Spotify

998 Views

1 replies

0 likes

  • 998 Views
  • 1 replies
  • 0 likes

Solved!! Subscription page says bad gateway

Why won't you let me give you my money?

Newbie

Why won't you let me give you my money?

Codered999

Newbie

7427 Views

36 replies

1 likes

  • 7427 Views
  • 36 replies
  • 1 likes