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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81657 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
656967 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
738126 Views
18 replies
29 likes
ik koop altijd mijn spotyfy oplaad kaarten in nederland bij albert heyn daar ze deze in belgie niet hebben , ik heb mijn code altijd zonder problemen kunnen intikken , en nu lukt het niet meer , ik krijg dan een melding dat de kaart van hetzelfde lan...
ik koop altijd mijn spotyfy oplaad kaarten in nederland bij albert heyn daar ze deze in belgie niet hebben , ik heb mijn code altijd zonder problemen kunnen intikken , en nu lukt het niet meer , ik k...
Community Legend
836 Views
5 replies
0 likes
Did anyone else get charged £15 for bt fon wifi access pass when they signed up for Spotify Unlimited? I completed the 30 day free trial of Premium first. Didn't expect the extra charge! Thanks!
Did anyone else get charged £15 for bt fon wifi access pass when they signed up for Spotify Unlimited? I completed the 30 day free trial of Premium first. Didn't expect the extra charge! Thanks!
Community Legend
584 Views
2 replies
0 likes
Got a new job and a new mac, and now when I log on yo Spotify via my desktop I'm told I don't have a premium account. Everything works perfect from my Iphone (playlists, playing offline etc) but none of the premium-features work from the desktop-app…...
Got a new job and a new mac, and now when I log on yo Spotify via my desktop I'm told I don't have a premium account. Everything works perfect from my Iphone (playlists, playing offline etc) but none...
Roadie
269 Views
1 replies
0 likes
If my spotify and facebook are connected together but I wanted to deactivate my facebook how do I get a username for my spotify so I can still listen to my music without deactivating both?
If my spotify and facebook are connected together but I wanted to deactivate my facebook how do I get a username for my spotify so I can still listen to my music without deactivating both?
Roadie
397 Views
2 replies
1 likes
So I tried Spotify for iPhone, 2 days ago and used the 48 hour trial. I got an email to get a free 30 day. So I figured I'd do that. I went to login to paypal on my phone and it wasn't working. It told me to go to my desktop and try it. I registered ...
So I tried Spotify for iPhone, 2 days ago and used the 48 hour trial. I got an email to get a free 30 day. So I figured I'd do that. I went to login to paypal on my phone and it was...
Casual Listener
390 Views
2 replies
0 likes
How do I do this? I tried to reset my spotify password but it says I need to log in through facebook which I dont want to. Am I not able to have spotify without it accessing facebook?
How do I do this? I tried to reset my spotify password but it says I need to log in through facebook which I dont want to. Am I not able to have spotify without it accessing facebook?
Roadie
755 Views
1 replies
0 likes
Ok so at first we had my credit card for Spotify and I went to change that from my credit card to my debit card and you guys not only charged my new debit card but also the credit card. So I was paying 20 bucks a month for Spotify for like 3 months e...
Ok so at first we had my credit card for Spotify and I went to change that from my credit card to my debit card and you guys not only charged my new debit card but also the credit card. So I was payi...
Not applicable
583 Views
6 replies
0 likes
I recently discovered, while googling myself, that I have a public spotify-profile with my profile picture from Facebook. I may at one point have connected my spotify-account with facebook, but have since removed the connection, but appearently Spoti...
I recently discovered, while googling myself, that I have a public spotify-profile with my profile picture from Facebook. I may at one point have connected my spotify-account with facebook, but have ...
Newbie
12631 Views
7 replies
1 likes
Spotify charged me today and I had already cancelled my account last month. I emailed customer service and have not heard back. My account has been overdrawn due to their transaction. I need this fixed ASAP!!!
Spotify charged me today and I had already cancelled my account last month. I emailed customer service and have not heard back. My account has been overdrawn due to their transaction. I need this fix...
Community Legend
1229 Views
1 replies
0 likes
Hi! Okay so I have a crazy little issue going on. ----Long story short I have a duplicate "profile" set up. I was wondering if you could go in and change it so that my facebook log in information would connect to the original profile. I have all my o...
Hi! Okay so I have a crazy little issue going on. ----Long story short I have a duplicate "profile" set up. I was wondering if you could go in and change it so that my facebook log in information wou...
Community Legend
363 Views
1 replies
0 likes
Is there a way to recover my mistakenly deleted playlist. It was called "me gusta" I spent weeks working on it to make it perfect. And deleted it by accident thinking I was deleting a single song.
Is there a way to recover my mistakenly deleted playlist. It was called "me gusta" I spent weeks working on it to make it perfect. And deleted it by accident thinking I was deleting a single son...
Community Legend
263 Views
1 replies
0 likes
Can anybody tell me how I get in contact with Spotify to sort out a problem with my credit card being double charged for my Premium subscription? I feel I'm being ripped off.
Can anybody tell me how I get in contact with Spotify to sort out a problem with my credit card being double charged for my Premium subscription? I feel I'm being ripped off.
Community Legend
277 Views
1 replies
0 likes
I want to remove my debit card and delete my account but when i try to remove my payment option it doesn't change anything?
I want to remove my debit card and delete my account but when i try to remove my payment option it doesn't change anything?
Community Legend
680 Views
1 replies
0 likes
I originally created my account through spotify since I don't have a facebook account . Some how my mom's facebook account is now linked to my account. I tried the "disconnect from facebook" under social network but her profile picture is still there...
I originally created my account through spotify since I don't have a facebook account . Some how my mom's facebook account is now linked to my account. I tried the "disconnect from facebo...
Casual Listener
1042 Views
4 replies
0 likes
how do i change the icon for my profile. Cant seem to find it anywhere?
how do i change the icon for my profile. Cant seem to find it anywhere?
Casual Listener
2267 Views
11 replies
0 likes
Hello, I just bought a month of Spotify Premium, and I cannot get it working. I cannot use the premium features on my phone, nor my PC. I am still seeing and hearing advertisements in between my songs. Can someone please help? Thanks!
Hello, I just bought a month of Spotify Premium, and I cannot get it working. I cannot use the premium features on my phone, nor my PC. I am still seeing and hearing advertisements in between my song...
Roadie
327 Views
3 replies
0 likes
Thinking of trying the 30 day Premium Trial but worried that if I decide NOT to proceed after 30 days then I might not be able to revert back to FREE. ie Does it revert to a very basic option or will it give me FREE again? Thanks....Steve
Thinking of trying the 30 day Premium Trial but worried that if I decide NOT to proceed after 30 days then I might not be able to revert back to FREE. ie Does it revert to a very basic option or will...
Community Legend
387 Views
1 replies
0 likes
So the replay and shuffle arent working. Its supposed to go in alphabetical order for the title of songs, but it just skips around! HELP!
So the replay and shuffle arent working. Its supposed to go in alphabetical order for the title of songs, but it just skips around! HELP!
Community Legend
334 Views
1 replies
0 likes
Hi. I just bought spotify premium but it's not working at all! Please help
Hi. I just bought spotify premium but it's not working at all! Please help
Community Legend
262 Views
1 replies
0 likes
I paid for spotify unlimited, and the payment has been taken from my paypal, yet my account still says that I am using spotify free and it won't change when I open spotify. What's going on?
I paid for spotify unlimited, and the payment has been taken from my paypal, yet my account still says that I am using spotify free and it won't change when I open spotify. What's going on?
Community Legend
277 Views
1 replies
0 likes
