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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414413 Views
  • 965 replies
  • 108 likes
  • Account
  • 414413 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1181217 Views
  • 119 replies
  • 115 likes
  • Account
  • 1181217 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101457 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101457 Views
  • 68 replies
  • 10 likes

Solved!! US account holder in the UK - Nothing is playing!

Hi Community! I've just landed in London and tried to use spotify on my laptop. I have a paid account and nothing will play! It looks as though I'm online and things are showing up, but when I click a song, nothing happens. Is there something I need ...

  • Casual Listener
  • Hi Community!   I've just landed in London and tried to use spotify on my laptop.  I have a paid account and nothing will play!  It looks as though I'm online and things are showin...
  • ladywhitham
  • Casual Listener
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Unlimited appears as Free in Account

Hi, I am currently using Spotify Unlimted but I just logged into my account on the Spotify website and it says that I'm on Spotify Free. I have been paying for Spotify Unlimited for quite a while now. Can anyone help me?

  • Visitor
  • Hi, I am currently using Spotify Unlimted but I just logged into my account on the Spotify website and it says that I'm on Spotify Free.   I have been paying for Spotify Unlimited for quite ...
  • Jamie
  • Spotify Legend
  • 480 Views
  • 4 replies
  • 0 likes
  • 480 Views
  • 4 replies
  • 0 likes

Wrong song playing, solution needed.

Hello, I have been using Spotify for a long time now, but the past few months I keep getting errors and a new issue that came up recently is that when I select a song to play, it plays another song from somewhere in the album or artists playlist. It ...

  • Casual Listener
  • Hello,   I have been using Spotify for a long time now, but the past few months I keep getting errors and a new issue that came up recently is that when I select a song to play, it plays ano...
  • Zaronthos
  • Casual Listener
  • 272 Views
  • 2 replies
  • 0 likes
  • 272 Views
  • 2 replies
  • 0 likes

My username is to short

Hi there! My username on spotify is s4nna but this is to short to activate for premium with Telia (Sweden). Can I change my username, how? Or how do i solve this problem? I have spotify premium for free in 1 year and i want to get it started. Best re...

  • Newbie
  • Hi there!   My username on spotify is s4nna but this is to short to activate for premium with Telia (Sweden). Can I change my username, how? Or how do i solve this problem? I have spotify pr...
  • Jamie
  • Spotify Legend
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Dis-associate Spotify account with Facebook

Hello, I just signed up for a Spotify premium account using my Facebook account. I've now decided that I would like to dis-associate Spotify with Facebook and associate my account with a regular Spotify account. (I can create a new account with a dif...

  • Newbie
  • Hello, I just signed up for a Spotify premium account using my Facebook account.  I've now decided that I would like to dis-associate Spotify with Facebook and associate my account with a regu...
  • Jamie
  • Spotify Legend
  • 887 Views
  • 2 replies
  • 1 likes
  • 887 Views
  • 2 replies
  • 1 likes

My premiums account hacked

It's been over two 3 days and two tickets and I can't get a response to my account that has been hacked. My login used to be francoeu.The ticket is 00711825.Is someone at spotify who can help?

  • Regular
  • It's been over two 3 days and two tickets and I can't get a response to my account that has been hacked. My login used to be francoeu. The ticket is 00711825. Is someone at spotify who can help?
  • Jamie
  • Spotify Legend
  • 259 Views
  • 2 replies
  • 0 likes
  • 259 Views
  • 2 replies
  • 0 likes

not working online on one device but others are great

Receipt for order 194851278011 i show all proceeds being transfererd and was needing help with the spotify on my home computer will not work on line anymore but the one at work or wifes phone works fine.

  • Casual Listener
  • Receipt for order 194851278011 i show all proceeds being transfererd and was needing help with the spotify on my home computer will not work on line anymore but the one at work or wifes phone works f...
  • Joe
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Password reset

My password didn't seem to be working so I tried to reset this using the link at the log in screen. I have tried this approx ten times and no email has yet appeared in my inbox. I have contected the Spotify support team too. I really miss the service...

  • Casual Listener
  • My password didn't seem to be working so I tried to reset this using the link at the log in screen.  I have tried this approx ten times and no email has yet appeared in my inbox.  I have co...
  • Greg
  • Roadie
  • 559 Views
  • 4 replies
  • 0 likes
  • 559 Views
  • 4 replies
  • 0 likes

Account hacked

Hi My account has has been hacked!!! I cannot seem to login to Spotify using my username and password although I can connect through facebook. When I look at my profile it has a different email address and I cannot make any changes as the password ha...

  • Casual Listener
  • Hi   My account has has been hacked!!!   I cannot seem to login to Spotify using my username and password although I can connect through facebook. When I look at my profile it has...
  • Taylor
  • Community Legend
  • 374 Views
  • 3 replies
  • 0 likes
  • 374 Views
  • 3 replies
  • 0 likes

Why have all my playlists disappeared?

Please help! 90% of my playlists have disappeared. They took me months to compile! how do I get them back? Thanks in advance Best Ben

  • Casual Listener
  • Please help!   90% of my playlists have disappeared.  They took me months to compile! how do I get them back?   Thanks in advance   Best     Ben
  • Joe
  • Community Legend
  • 245 Views
  • 3 replies
  • 0 likes
  • 245 Views
  • 3 replies
  • 0 likes

Solved!! Missing Playlists

I removed the app from my iPhone to reinstall and in doing so some of my playlists were removed from my desktop. How would I go about restoring these?

  • Visitor
  • I removed the app from my iPhone to reinstall and in doing so some of my playlists were removed from my desktop. How would I go about restoring these?
  • user-removed
  • Not applicable
  • 413 Views
  • 2 replies
  • 0 likes
  • 413 Views
  • 2 replies
  • 0 likes

Login error because I cancelled payment for Spotify premium with my credit card

First off this is not my normal Spotify account, this is an account I created to make this post. I can not login to my normal Spotify account. I've been using Spotify with no problems for a few months now. Usually, the payment shows up on my credit c...

  • Newbie
  • First off this is not my normal Spotify account, this is an account I created to make this post. I can not login to my normal Spotify account.   I've been using Spotify with no problems for ...
  • Taylor
  • Community Legend
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

"Temporary error when merging accounts - please try again later" HEEELP

I just signed a sotify premium deal with my mobile service provider (netcom norway) and I see my account being listed as premium as part of this deal . When I try to log on via my device I get an error message like the header of this message. I am go...

  • Newbie
  • I just signed a sotify premium deal with my mobile service provider (netcom norway) and I see my account being listed as premium as part of this deal .   When I try to log on via my device I...
  • Nizhoni
  • Casual Listener
  • 706 Views
  • 5 replies
  • 1 likes
  • 706 Views
  • 5 replies
  • 1 likes

I'm not a band

I started getting an unusual number of follows and I think it's because Spotify is linking my profile to the discography of a band with my same username. How do I get my profile disconnected from the band who has my username?

  • Newbie
  • I started getting an unusual number of follows and I think it's because Spotify is linking my profile to the discography of a band with my same username. How do I get my profile disconnected from the...
  • Taylor
  • Community Legend
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Help! I want to cancel my subscription, but Spotify wont let me

So, I try clicking "My Account" on the player and nothing actualy happens. I need to cancel it NOW because I can't afford it. I've been trying to do this for a while and it's taking my money when I don't want it to. I NEED THAT MONEY TO EAT, that £9....

  • Newbie
  • So, I try clicking "My Account" on the player and nothing actualy happens. I need to cancel it NOW because I can't afford it. I've been trying to do this for a while and it's taking my money when I d...
  • Taylor
  • Community Legend
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Charged twice for premium

My account was charged the $9.99 fee twice this month instead of once.

  • Newbie
  • My account was charged the $9.99 fee twice this month instead of once.
  • Robbie
  • Spotify Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Missing playlists, help.

I recently linked my Facebook to Spotify and lost all my playlists. Please help.AustinHafer

  • Newbie
  • I recently linked my Facebook to Spotify and lost all my playlists. Please help. AustinHafer
  • Taylor
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Solved!! I cancelled my account but still was charged

Hello, I tried the free trial of Spotify. When the free trial was almost over I decided that I wanted to remove my credit card information since I did not want to start paying for a subscription at the end of the free trial. Spotify did not allow me ...

  • Casual Listener
  • Hello, I tried the free trial of Spotify. When the free trial was almost over I decided that I wanted to remove my credit card information since I did not want to start paying for a subscription at...
  • AstaKaren
  • Casual Listener
  • 356 Views
  • 2 replies
  • 0 likes
  • 356 Views
  • 2 replies
  • 0 likes

Solved!! I have payed but no Premium

In my Account Information is written " but i have no Premium -.-' 2013-05-11 1 Monat Spotify Premium99.00 NOK

  • Regular
  • In my Account Information is written " but i have no Premium -.-'   2013-05-11 1 Monat Spotify Premium 99.00 NOK
  • Exo
  • Regular
  • 371 Views
  • 5 replies
  • 0 likes
  • 371 Views
  • 5 replies
  • 0 likes