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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4480 Views
  • 0 replies
  • 9 likes
  • Security
  • 4480 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463886 Views
  • 974 replies
  • 110 likes
  • Account
  • 463886 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205238 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205238 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112984 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112984 Views
  • 72 replies
  • 12 likes

Solved!! How Do I?

This is a post where people can post "how do i?" questions for other users to answer. I've got one myself, which is how do i change my profile picture?

  • Regular
  • This is a post where people can post "how do i?" questions for other users to answer. I've got one myself, which is how do i change my profile picture?
  • Peter__
  • Community Legend
  • 492 Views
  • 4 replies
  • 1 likes
  • 492 Views
  • 4 replies
  • 1 likes

Could i be logged out on all of my devices?

Someone is on my account that i left logged in and keeps pausing my music at work. It's driving me nuts! Could i please be logged out on all devices. Thanks!

  • Casual Listener
  • Someone is on my account that i left logged in and keeps pausing my music at work. It's driving me nuts! Could i please be logged out on all devices. Thanks!
  • Peter__
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

ERROR IN BILLING

Hi, I honestly have NO idea what is going on with spotify, but now it seems like I will likely be charged twice because spotify can't get the right darn account associated with my payment. I tried to create a new account and use my payment for it, bu...

  • Newbie
  • Hi,   I honestly have NO idea what is going on with spotify, but now it seems like I will likely be charged twice because spotify can't get the right darn account associated with my payment....
  • Peter__
  • Community Legend
  • 644 Views
  • 5 replies
  • 0 likes
  • 644 Views
  • 5 replies
  • 0 likes

Do free users still have a limit on total play time?

Hi, I've been signed up for a while, but I've always either used itunes or last.fm to play music. I can't seem to find any mention of it on the site, only through other people saying things (so I'm not sure if it's still in place as these were from a...

  • Visitor
  • Hi, I've been signed up for a while, but I've always either used itunes or last.fm to play music. I can't seem to find any mention of it on the site, only through other people saying things (so I'm...
  • Peter__
  • Community Legend
  • 420 Views
  • 1 replies
  • 0 likes
  • 420 Views
  • 1 replies
  • 0 likes

Premium account Hacked!

Hello! I have been using my Account "koivoo" on spotify for as long as i can remember, but this week it just stopped to work wrong username/pasword. And I use Netcom M+ (norway) with spotify so i got a 12month code activation on my account aswell. I ...

  • Visitor
  • Hello! I have been using my Account "koivoo" on spotify for as long as i can remember, but this week it just stopped to work wrong username/pasword. And I use Netcom M+ (norway) with spotify so i g...
  • Peter__
  • Community Legend
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

All my playlists have been changed!!!

Just logged in on a new computer this afternoon, and all of my playlists have gone! They were public, and I had around 15 of them. I've tried disconnecting from my facebook account and logging back in just with the username, but no dice! Please help,...

  • Newbie
  • Just logged in on a new computer this afternoon, and all of my playlists have gone! They were public, and I had around 15 of them. I've tried disconnecting from my facebook account and logging back i...
  • Peter__
  • Community Legend
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Getting my unlimited to work

I've just upgraded to unlimited but I cannot play any music.

  • Newbie
  • I've just upgraded to unlimited but I cannot play any music.
  • Joe
  • Community Legend
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

all tracks are greyed out

My playlists is showing 0 songs, and i can't play any! I have premium! They are all gray! I have iphone4

  • Newbie
  • My playlists is showing 0 songs, and i can't play any! I have premium! They are all gray! I have iphone4
  • Joe
  • Community Legend
  • 542 Views
  • 4 replies
  • 0 likes
  • 542 Views
  • 4 replies
  • 0 likes

Could I be logged out all devices?

Admin please log me out of all my devices 

  • Newbie
  • Admin please log me out of all my devices 
  • Taylor
  • Community Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Payment cancelled

Dear Spotify, Todat i recieved a message in Spotify that my payment has cancelled. I had to contact PayPal for more information. Paypal said that there should be no problem with the paments. Just to be sure I have increased my balance. Paypal told me...

  • Casual Listener
  • Dear Spotify,   Todat i recieved a message in Spotify that my payment has cancelled. I had to contact PayPal for more information.   Paypal said that there should be no problem with...
  • randy1609
  • Casual Listener
  • 220 Views
  • 2 replies
  • 0 likes
  • 220 Views
  • 2 replies
  • 0 likes

premium to free?!

I have premium, but I can't afford it, my last payment did not go through so I thought that spotify would go back to it'soriginal state i.e free with comercial. But it doesn't. It just stops playing which is really anoying! So how do I downgrade to s...

  • Casual Listener
  • I have premium, but I can't afford it, my last payment did not go through so I thought that spotify would go back to it'soriginal state i.e free with comercial. But it doesn't. It just stops playing ...
  • Sam
  • Spotify
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Onkyo TX-NR616 7.2 Netzwerk AV-Receiver Email doesn`t send

Hi , i want to get connected to Spotify on my Onkyo TX-NR616 7.2 Netzwerk AV-Receiver,but i want the email to get connected to my Onkyo, but i diddn´t get any email from Spotify to deal with it! Sorry for my English,iam German! Can you help me? Regar...

  • Regular
  • Hi , i want to get connected to Spotify on my Onkyo TX-NR616 7.2 Netzwerk AV-Receiver,but i want the email to get connected to my Onkyo, but i diddn´t get any email from Spotify to deal with it! ...
  • DANBOSS
  • Regular
  • 981 Views
  • 17 replies
  • 0 likes
  • 981 Views
  • 17 replies
  • 0 likes

I can not pay

Since ten days Spotify was not able to charge my premium subscription. I was using Paypal, then I changed to mastercard, and I have no problem with both of them, but Spotify was unable to charge the payment. Now, I lost my Premium subscritption and w...

  • Casual Listener
  • Since ten days Spotify was not able to charge my premium subscription. I was using Paypal, then I changed to mastercard, and I have no problem with both of them, but Spotify was unable to charge the ...
  • Sam
  • Spotify
  • 342 Views
  • 3 replies
  • 0 likes
  • 342 Views
  • 3 replies
  • 0 likes

Other user on mine

please log everyone out of my account stellaw2

  • Newbie
  • please log everyone out of my account stellaw2
  • Joe
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Why can't I log in to my account?

I'm getting a bit tired of this. Sometimes I am able to log right in and play the music I have selected. Other times I try to log in and it's like the system has totally forgotten my password. If the account is directly tied to Facebook, what is the ...

  • Casual Listener
  • I'm getting a bit tired of this. Sometimes I am able to log right in and play the music I have selected. Other times I try to log in and it's like the system has totally forgotten my password. If the...
  • Joe
  • Community Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Deleting an account

Hi,  I wish to delete my account.   Can you help me?   Thanks, G.

  • Visitor
  • Hi,  I wish to delete my account.   Can you help me?   Thanks, G.
  • Sam
  • Spotify
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

can't upgrade to premium

I've been trying to upgrade, first to premium, then because it wouldn't let me, to unlimited but it won't let me upgrade at all now, whats going on???

  • Casual Listener
  • I've been trying to upgrade, first to premium, then because it wouldn't let me, to unlimited but it won't let me upgrade at all now, whats going on???
  • Sam
  • Spotify
  • 164 Views
  • 2 replies
  • 0 likes
  • 164 Views
  • 2 replies
  • 0 likes

Solved!! Company subscription

What are the rules for using a spotify subscription in a company? It would be great to have a common access to spotify at my work.

  • Newbie
  • What are the rules for using a spotify subscription in a company? It would be great to have a common access to spotify at my work. 
  • Sam
  • Spotify
  • 404 Views
  • 3 replies
  • 0 likes
  • 404 Views
  • 3 replies
  • 0 likes

How do I activate?

My 48 trial time is up and I want the premium. I just get the radio....my playlists don't work. How do I activate?

  • Newbie
  • My 48 trial time is up and I want the premium. I just get the radio....my playlists don't work. How do I activate?
  • Sam
  • Spotify
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

spotify giftcard question

So im thinking of getting a premium account but i dont trust giving out my card info over the connection im on so i was going to get a giftcard but i noticed on the premium subscription you need 9.99 plus .60 in order to get it. But the only options ...

  • Newbie
  • So im thinking of getting a premium account but i dont trust giving out my card info over the connection im on so i was going to get a giftcard but i noticed on the premium subscription you need 9.99...
  • Sam
  • Spotify
  • 205 Views
  • 2 replies
  • 0 likes
  • 205 Views
  • 2 replies
  • 0 likes