Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88152 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
735836 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
755420 Views
18 replies
29 likes
hi, i've got a premium subscription, but when I log in on the spotify website, or more specific on play.spotify.com, my account shows as free. Is this a known issue? thanks! Robert
hi, i've got a premium subscription, but when I log in on the spotify website, or more specific on play.spotify.com, my account shows as free. Is this a known issue? thanks! Robert
Community Legend
501 Views
3 replies
0 likes
Hi! I just got a new iPhone and downloaded the free trial for Spotify Premium. It won't work on my iPhone though it's saying that I don't have premium. What should I do? Thanks in advance
Hi! I just got a new iPhone and downloaded the free trial for Spotify Premium. It won't work on my iPhone though 😞 it's saying that I don't have premium. What should I do? Than...
Community Legend
383 Views
1 replies
0 likes
I created an account a few weeks back, never got a confirmation email. Whne I tried logging in I get an error message, not an incorrect password message, an error has occured message. I went to password reset, got the link emailed to me, but the link...
I created an account a few weeks back, never got a confirmation email. Whne I tried logging in I get an error message, not an incorrect password message, an error has occured message. I went to p...
Casual Listener
873 Views
2 replies
0 likes
My iphone spotify has stopped working. Lost a bank card, registered with my new one and doesnt work! Help
My iphone spotify has stopped working. Lost a bank card, registered with my new one and doesnt work! Help
Community Legend
403 Views
1 replies
0 likes
Hi,I've created a spotify account with user name "elista_x", but no way to connect myself.Each time i tried since this morning, I've a connection error message.I also tried to ask to reset my pasword but i also have an error message when i try to acc...
Hi, I've created a spotify account with user name "elista_x", but no way to connect myself. Each time i tried since this morning, I've a connection error message. I also tried to ask to ...
Casual Listener
778 Views
6 replies
0 likes
I am living in the U.S and the country is denoted as UK. Every time I try and change it it throughs an error and will not let me. First the error is wrong country, then worng password and it goes in circles with no avail. Please assist
I am living in the U.S and the country is denoted as UK. Every time I try and change it it throughs an error and will not let me. First the error is wrong country, then worng password and it goes in ...
Community Legend
560 Views
2 replies
0 likes
My spotify premium has been working fine since I have had it. I use it both on my iPad and my phone. Having lots of playlists also lots of downloaded ones. I came to go onto the app on my phone which is usually logged on all the time, it required log...
My spotify premium has been working fine since I have had it. I use it both on my iPad and my phone. Having lots of playlists also lots of downloaded ones. I came to go onto the app on my phone whi...
Community Legend
316 Views
1 replies
0 likes
I see there's already a solution and I'm wondering if it's possible to get the same solution for the "music for robot ears only" playlist I just accidentally deleted. It showed the name of a previously deleted playlist and when I deleted it again it ...
I see there's already a solution and I'm wondering if it's possible to get the same solution for the "music for robot ears only" playlist I just accidentally deleted. It showed the name of a previous...
Community Legend
1322 Views
5 replies
0 likes
My favorite band, IDLEWILD, is jumbled up with another Idlewild. The Scottish-Rock Band, Idlewild, is easily distinguishable from this other band "Idlewild". The other band plays traditional folk music and has cds with 25-37 songs. Idlewild, the rock...
My favorite band, IDLEWILD, is jumbled up with another Idlewild. The Scottish-Rock Band, Idlewild, is easily distinguishable from this other band "Idlewild". The other band plays traditional folk m...
Community Legend
263 Views
1 replies
0 likes
Had my spotify account fir 2 years ....i cant log in through my facebook in which i use ev rtery time arrrggghhhhh
Had my spotify account fir 2 years ....i cant log in through my facebook in which i use ev rtery time arrrggghhhhh
Community Legend
761 Views
3 replies
0 likes
Last weekend I tried to login to Spotify at friend's computer. I could not log on for some reason - thought I had forgotten my password. Then another friend (spotify username: nikiri) logged in on her account, but at that point our accounts got mixed...
Last weekend I tried to login to Spotify at friend's computer. I could not log on for some reason - thought I had forgotten my password. Then another friend (spotify username: nikiri) logged in on he...
Community Legend
769 Views
4 replies
0 likes
Hey guys, I just recognized Spotify took too much money from me. I'm a premium member since 10 months, but they took 14x 9,99€ from me. Did this happen to anybody else here? What should I do? I CAN'T FIND ANY "CONTACT" BUTTON!!!!
Hey guys, I just recognized Spotify took too much money from me. I'm a premium member since 10 months, but they took 14x 9,99€ from me. Did this happen to anybody else here? What should I ...
Community Legend
268 Views
1 replies
0 likes
Hi, I just tried to sign up using the NUS link from their website and after logging in i get the following message: Student discount This feature is currently unavailable. Please try again later. anybody have any ideas please? thanks.
Hi, I just tried to sign up using the NUS link from their website and after logging in i get the following message: Student discount This feature is currently unavailable. Ple...
Casual Listener
470 Views
2 replies
0 likes
Hi, is there someone who can help me recover a playlist that I deleted accidentally? The name of the playlist is "♥". Would appreciate if a moderator can back to me as soon as possible. Thanks!
Hi, is there someone who can help me recover a playlist that I deleted accidentally? The name of the playlist is "♥". Would appreciate if a moderator can back to me as soon as p...
Community Legend
261 Views
3 replies
0 likes
I downloaded the spotify app and received the 48 hour trial, then I took advantage of the 30 day trial. What I want to know is, will the 30 day trial start when the 48 hour one runs out, as it says I only have 11 hours remaining?
I downloaded the spotify app and received the 48 hour trial, then I took advantage of the 30 day trial. What I want to know is, will the 30 day trial start when the 48 hour one runs out, as it says I...
Community Legend
1160 Views
1 replies
0 likes
Is there a way of telling how many songs I have in total across my playlists? I know I can have a max of 3333 but there doesn't appear to be an easy way of telling how near I am to that number?? Thanks
Is there a way of telling how many songs I have in total across my playlists? I know I can have a max of 3333 but there doesn't appear to be an easy way of telling how near I am to that number?...
Regular
25438 Views
3 replies
0 likes
Hi I know you guys can do this, but I can't see a way to do it myself. I have this list:http://open.spotify.com/user/hadetmeg/playlist/7DtGN7jzfjbuEenkhebv5Rwith way over a thousand songs, it's alive due to the subscribers, but it's not in my library...
Hi 🙂 I know you guys can do this, but I can't see a way to do it myself. I have this list: http://open.spotify.com/user/hadetmeg/playlist/7DtGN7jzfjbuEenkhebv5R with way over a thousand songs, it...
Community Legend
353 Views
1 replies
0 likes
When I'm tryung to change other method, always show me "Oops, something went wrong, please try again checkout our help area".Please reset my subscription!
When I'm tryung to change other method, always show me "Oops, something went wrong, please try again checkout our help area". Please reset my subscription!
Community Legend
287 Views
1 replies
0 likes
Hello,What should I do to delete "hundreds" identical playlists "Like to. From radio". I didn't create these playlists. It's a bug?
Hello, What should I do to delete "hundreds" identical playlists "Like to. From radio". I didn't create these playlists. It's a bug?
Community Legend
267 Views
1 replies
0 likes
The website said I was going to be charged again on 5/5/2013, I was going to cancel on 5/3/2013 to avoid another charge as I cannot afford this service anymore. I was charged the subscription price of 9.99 today on 5/2/2013. I need to have this charg...
The website said I was going to be charged again on 5/5/2013, I was going to cancel on 5/3/2013 to avoid another charge as I cannot afford this service anymore. I was charged the subscription price o...
Community Legend
547 Views
2 replies
0 likes
