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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • SheVr
  • Casual Listener
  • 260078 Views
  • 504 replies
  • 33 likes
  • Account
    Free
  • 260078 Views
  • 504 replies
  • 33 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12962 Views
  • 6 replies
  • 11 likes
  • Security
  • 12962 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 528632 Views
  • 989 replies
  • 113 likes
  • Account
  • 528632 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127963 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127963 Views
  • 74 replies
  • 12 likes

Superuser Contribution Account email

I'm trying to acces to my profile spotify but I forgot the password, I can't reimpost it because I don't receive any email from Spotify, it seems that my account isn't connect to an email, it's so strange

  • Casual Listener
  • I'm trying to acces to my profile spotify but I forgot the password, I can't reimpost it because I don't receive any email from Spotify, it seems that my account isn't connect to an email, it's so st...
  • Petya
  • Community Legend
  • 1061 Views
  • 3 replies
  • 0 likes
  • Account
  • 1061 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cant log in to my account

Hi. i'm having problems logging in to my spotify account. i used it last night and when i tried to log on today it says "error code 3". i do unfortunately not have any email connected to my spotify, but when i tried to create a new accout it said its...

  • Visitor
  • Hi. i'm having problems logging in to my spotify account. i used it last night and when i tried to log on today it says "error code 3". i do unfortunately not have any email connected to my spotify, ...
  • Petya
  • Community Legend
  • 788 Views
  • 2 replies
  • 0 likes
  • Login
  • 788 Views
  • 2 replies
  • 0 likes

Podcast published but no artist profile?

I've been publishing my podcast to Spotify for a few weeks now, but I don't seem to be able to "claim" it or do anything else with it including see stats. When I go to Spotify for Podcasters, it starts me looping back through submitting my RSS feed a...

  • Visitor
  • I've been publishing my podcast to Spotify for a few weeks now, but I don't seem to be able to "claim" it or do anything else with it including see stats.  When I go to Spotify for Podcasters, i...
  • user-removed
  • Not applicable
  • 982 Views
  • 2 replies
  • 1 likes
  • Other
  • 982 Views
  • 2 replies
  • 1 likes

Superuser Contribution Account connects to fake accounts?

Free/Premium: PremiumCountry: GermanyDevice: All Hi there, on January 14th something strange happened on my Spotify account: Every few minutes the music play stopped because a different device overtook. Everytime it was an iPhone from a female. But e...

Bildschirmfoto 2020-01-14 um 17.18.58.png Bildschirmfoto 2020-01-14 um 17.11.54.png Bildschirmfoto 2020-01-14 um 17.29.39.png
  • Newbie
  • Free/Premium: Premium Country: Germany Device: All   Hi there, on January 14th something strange happened on my Spotify account: Every few minutes the music play stopped because a different ...
  • Zman5
  • Visitor
  • 6177 Views
  • 13 replies
  • 1 likes
  • Account
    Other
  • 6177 Views
  • 13 replies
  • 1 likes

Solved!! Facebook account deletion

I sent the request to delete Facebook account, I wanted to know if my spotify profile will be deleted. I don't want to lose all my playlists.

  • Visitor
  • I sent the request to delete Facebook account, I wanted to know if my spotify profile will be deleted. I don't want to lose all my playlists.
  • Emilia_8
  • Community Legend
  • 454 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 454 Views
  • 1 replies
  • 0 likes

It seems like there's someone else on my account, random songs/playlists get followed.

PlanPremiumCountryBelgiumDeviceLG V30Operating SystemAndroid 9 My Question or IssueSo when I'm listening to music, the music suddenly changes to these playlists with beats in them. I have logged out of every device, changed my password on facebook, e...

  • Newbie
  • Plan Premium Country Belgium Device LG V30 Operating System Android 9   My Question or Issue So when I'm listening to music, the music suddenly changes to these playlists with beats in...
  • OneByBoo
  • Roadie
  • 333 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account login and creation

CountryJordanDeviceSamsung Galaxy S8+IssueI recently had a Spotify account using an email (let's call this email "A") then I deleted it like a week ago, whenever I go to create a new account using that email it tells me "this email is already connect...

  • Casual Listener
  • Country Jordan Device Samsung Galaxy S8+ Issue I recently had a Spotify account using an email (let's call this email "A") then I deleted it like a week ago, whenever I go to create a new accoun...
  • Bassem
  • Casual Listener
  • 1091 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Security
  • 1091 Views
  • 6 replies
  • 0 likes

Connection with FB account deleted all my playlists

Hello, I had an account with my facebook account, user : 21eulbat7ll7ptnvq3ijwaulyToday I created a new account via GMAIL and I connected it to facebook hoping to connect also the favorites songs. Problem, everything is gone now and I do not know I t...

  • Visitor
  • Hello,   I had an account with my facebook account, user : 21eulbat7ll7ptnvq3ijwauly Today I created a new account via GMAIL and I connected it to facebook hoping to connect also the favorite...
  • PrettyMuchSwiss
  • Composer
  • 383 Views
  • 1 replies
  • 0 likes
  • Account
  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where are the audio settings??

I can't find them anywhere. I signed up for Premium earlier today. I've googled and there is supposed to be a setting dropdown with options in the upper right. All that's there is profile. I'm in the US and am on desktop/chrome boxI'll attach a few s...

  • Music Fan
  • I can't find them anywhere. I signed up for Premium earlier today. I've googled and there is supposed to be a setting dropdown with options  in the upper right. All that's there is profile.&nbsp...
  • Xenia
  • Moderator
  • 1240 Views
  • 6 replies
  • 0 likes
  • Other
  • 1240 Views
  • 6 replies
  • 0 likes

Solved!! GIft e-cards between countries

Hi all Just checking: if I buy a gift e-card from under my account registered in one country with the purpose for this e-card to be redeemed in another country, will it work? I live in New Zealand and want to buy a gift e-card for a person in Spain. ...

  • Music Fan
  • Hi all   Just checking: if I buy a gift e-card from under my account registered in one country with the purpose for this e-card to be redeemed in another country, will it work? I live in N...
  • XedinUnknown
  • Newbie
  • 33440 Views
  • 13 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 33440 Views
  • 13 replies
  • 0 likes

Superuser Contribution Trouble closing my account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am having trouble closing my account and when I receive an email to confirm closing there i...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am ha...
  • Ivan
  • Spotify Legend
  • 507 Views
  • 2 replies
  • 0 likes
  • Account
  • 507 Views
  • 2 replies
  • 0 likes

Superuser Contribution Change profile picture and name of account that is linked to facebook?

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 10 My Question or IssueI have a spotify account created using facebook. I've been wanting to change the account name and profile picture but i havent found any options for it. I could change ...

  • Casual Listener
  • Plan Premium Country Argentina Device PC Operating System Windows 10    My Question or Issue I have a spotify account created using facebook. I've been wanting to change the accou...
  • Xenia
  • Moderator
  • 689 Views
  • 3 replies
  • 0 likes
  • Account
  • 689 Views
  • 3 replies
  • 0 likes

Superuser Contribution [GER] Von Family auf Premium wechseln

Hallo, habe aktuell Spotify Family und möchte gerne auf normales Premium wechseln.Früher konnte man wechseln, sodass sich die Laufzeit verlängerte. Geht das nicht mehr? Dankeschön

  • Visitor
  • Hallo,   habe aktuell Spotify Family und möchte gerne auf normales Premium wechseln. Früher konnte man wechseln, sodass sich die Laufzeit verlängerte.   Geht das nicht mehr?   D...
  • Xenia
  • Moderator
  • 2665 Views
  • 2 replies
  • 0 likes
  • Premium
  • 2665 Views
  • 2 replies
  • 0 likes

Playlists I've never played are in recently played

I recently have seen a lot of playlists I don't play in my recently listened to tab. So I switched my password, made is sign out everywhere I was logged into, and revoked all the access from 3rd party apps. This worked for about 3 days, and then it s...

  • Newbie
  • I recently have seen a lot of playlists I don't play in my recently listened to tab. So I switched my password, made is sign out everywhere I was logged into, and revoked all the access from 3rd part...
  • Emilia_8
  • Community Legend
  • 545 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 545 Views
  • 1 replies
  • 0 likes

Solved!! Account country

PlanFree/PremiumCountryFranceDeviceiPhone 7 Plus Operating SystemiOS 13.3 My Question or IssueHey, I currently live in France and got a premium account with a French credit card. The thing is, I used to live in USA and I don’t care about all the Fren...

  • Casual Listener
  • Plan Free/Premium Country France Device iPhone 7 Plus  Operating System iOS 13.3   My Question or Issue Hey, I currently live in France and got a premium account with a French cre...
  • Billy-J
  • Spotify Star
  • 430 Views
  • 1 replies
  • 0 likes
  • Account
  • 430 Views
  • 1 replies
  • 0 likes

Account deleted after changing distributors

After previously distributing my albums and singles via Tunecore, I used Distrokid for my latest release and all of my old releases and with them my whole profile disappeared.I realize I should've read up on that beforehand, but I still find it absol...

  • Visitor
  • After previously distributing my albums and singles via Tunecore, I used Distrokid for my latest release and all of my old releases and with them my whole profile disappeared. I realize I should've ...
  • Billy-J
  • Spotify Star
  • 479 Views
  • 1 replies
  • 0 likes
  • Account
  • 479 Views
  • 1 replies
  • 0 likes

3 month free trial

Student Premium My Question or IssueHi! Im a new Spotify user who subscribed to the student premium last January 2020. I was promised a 3 month free trial after my 1 month paid subscription and yet after my subscription expired I didn't receive the 3...

  • Visitor
  • Student Premium    My Question or Issue Hi! Im a new Spotify user who subscribed to the student premium last January 2020. I was promised a 3 month free trial after my 1 month paid subsc...
  • Billy-J
  • Spotify Star
  • 2231 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
  • 2231 Views
  • 1 replies
  • 0 likes

Can't add family member

Premium Family Plan (with only three members)USADevice: Samsung GalaxyOperating System: Android I'm trying to add my daughter to my family plan, so I send her the link through the Spotify app. When we click on the link on her phone we get a message t...

  • Visitor
  • Premium Family Plan (with only three members) USA Device: Samsung Galaxy Operating System: Android   I'm trying to add my daughter to my family plan, so I send her the link throug...
  • Emilia_8
  • Community Legend
  • 788 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 788 Views
  • 1 replies
  • 0 likes

Do audio settings transfer from device to device?

Just started using Spotify with Premium trial, and still learning how things work.I'm unable to access audio settings at work, there's a limit of functionality here because of restrictions on downloading apps, so they aren't available. I checked on m...

  • Music Fan
  •   Just started using Spotify with Premium trial, and still learning how things work. I'm unable to access audio settings at work, there's a limit of functionality here because of restriction...
  • PrettyMuchSwiss
  • Composer
  • 971 Views
  • 1 replies
  • 0 likes
  • Other
  • 971 Views
  • 1 replies
  • 0 likes

Solved!! Can't redeem code

I have a code for 1 year of premium and it simply doesn't work. I've tried all the solutions possible but it gives me an error message. I've tried to contact spotify for help but all I've recieved was an automatic e-mail that redirected me here. What...

  • Casual Listener
  • I have a code for 1 year of premium and it simply doesn't work. I've tried all the solutions possible but it gives me an error message. I've tried to contact spotify for help but all I've recieved wa...
  • PrettyMuchSwiss
  • Composer
  • 3607 Views
  • 3 replies
  • 0 likes
  • Premium
  • 3607 Views
  • 3 replies
  • 0 likes