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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 412983 Views
  • 965 replies
  • 108 likes
  • Account
  • 412983 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180148 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180148 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101143 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101143 Views
  • 68 replies
  • 10 likes

All songs jams a few times for a few seconds.

Reinstall did not help, I am log out on any other devices, it happend offline and online. I have Spotify Premium. I do not know what alse I can do and reaching spotify support takes ages..

  • Visitor
  • Reinstall did not help, I am log out on any other devices, it happend offline and online. I have Spotify Premium. I do not know what alse I can do and reaching spotify support takes ages..  
  • Loxer
  • Community Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 315 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login suddenly fail

I have used Spotif premium for many years on this computer, login via Facebooknow suddenly I was logged out and when trying to log in with Facebook it says that firewall may block it. Checked that it is allowed both in windows firewall setting (also ...

  • Casual Listener
  • I have used Spotif premium for many years on this computer, login via Facebook now suddenly I was logged out and when trying to log in with Facebook it says that firewall may block it. Checked that ...
  • Katerina
  • Spotify Legend
  • 1133 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 1133 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Library Song Limit

Spotify staff- I recently reached the 10,000 song limit in my library, which is a great disappointment. As a loyal customer for over 3 years, I have thoroughly enjoyed your product, so much that I have shifted to using it as my main source of music c...

  • Casual Listener
  • Spotify staff-   I recently reached the 10,000 song limit in my library, which is a great disappointment.  As a loyal customer for over 3 years, I have thoroughly enjoyed your product, so...
  • Guido
  • Spotify Legend
  • 75715 Views
  • 271 replies
  • 489 likes
  • Unlimited
  • 75715 Views
  • 271 replies
  • 489 likes

I pay for 2 accounts

PlanPremium - StudentPremium - DuoCountryDenmark I have a student account which I pay for. But my boyfriend has invited me to join a duo membership, which he is paying for. I cannot see where I can close my account so we only have this duo membership...

  • Visitor
  • Plan Premium - Student Premium - Duo Country Denmark   I have a student account which I pay for. But my boyfriend has invited me to join a duo membership, which he is paying for. I cannot ...
  • Loxer
  • Community Legend
  • 650 Views
  • 1 replies
  • 0 likes
  • Account
  • 650 Views
  • 1 replies
  • 0 likes

Solved!! If i close my account created with facebook, can i connect facebook to another account?

First, i created my Spotify account using Facebook, but when i wanted to join to a Familiar plan, i created anothe account, now i want to conect my new account with Facebook, i can't because my facebook profile is already connected to my old account,...

  • Visitor
  • First, i created my Spotify account using Facebook, but when i wanted to join to a Familiar plan, i created anothe account, now i want to conect my new account with Facebook, i can't because my faceb...
  • Ben411
  • Visitor
  • 509 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 509 Views
  • 2 replies
  • 0 likes

Solved!! Cannot log into android app - tried everything.

I have recently downgraded from a premium to Spotify free (happened around two weeks ago, nothing changed at that time). Yesterday, I was logged out of my Spotify account on my phone and could not log back in. Tried via the email link - always expire...

  • Casual Listener
  • I have recently downgraded from a premium to Spotify free (happened around two weeks ago, nothing changed at that time).   Yesterday, I was logged out of my Spotify account on my phone and cou...
  • mick_elle_
  • Casual Listener
  • 679 Views
  • 3 replies
  • 1 likes
  • Account
    Login
    Other
  • 679 Views
  • 3 replies
  • 1 likes

Hiding songs I star from Family members

Hello, We have a family premium plan. Songs I star are visible to my family members, in particualr my son. Some of these songs are not exactly the kind of songs he probably need to listen to. I just wonder if there is a way for me to make the songs I...

  • Visitor
  • Hello,   We have a family premium plan. Songs I star are visible to my family members, in particualr my son. Some of these songs are not exactly the kind of songs he probably need to listen to...
  • Brunelicia
  • Community Legend
  • 643 Views
  • 1 replies
  • 0 likes
  • Account
  • 643 Views
  • 1 replies
  • 0 likes

My account country changes automatically

PlanFree/CountryFranceDeviceLaptopOperating SystemWindows 10 My Question or IssueHi everyone,My spotify account changes my living country by itself... It changes my actual country (France) with Brazil, even if i have never been to brazil in my life !...

  • Newbie
  •   Plan Free/ Country France Device Laptop Operating System Windows 10   My Question or Issue Hi everyone, My spotify account changes my living country by itself... It changes my...
  • kejt_
  • Community Legend
  • 1178 Views
  • 1 replies
  • 1 likes
  • Account
  • 1178 Views
  • 1 replies
  • 1 likes

Riproduce su un altro dispositivo

PlanPremiumCountryitalia Deviceiphone 7 My Question or IssueQuando riproduco i brani della mia libreria, pochi secondi dopo riproduce altri piani non nella mia libreria.nei brani recenti ci sono brani che non ho mai ascoltato. ho già dissociato tutti...

  • Visitor
  •   Plan Premium Country italia  Device iphone 7     My Question or Issue Quando riproduco i brani della mia libreria, pochi secondi dopo riproduce altri piani non nella m...
  • Rene01
  • Community Legend
  • 431 Views
  • 1 replies
  • 0 likes
  • Account
  • 431 Views
  • 1 replies
  • 0 likes

I can‘t login because I forgot my E-Mail.

I have created a new account but for the email I used the page 10minutemail and after the registration I do not have the email anymore and I have already paid with my mobile. Can‘t I sign in with my mobile number or find out the email with it?Thanks ...

  • Visitor
  • I have created a new account but for the email I used the page 10minutemail and after the registration I do not have the email anymore and I have already paid with my mobile. Can‘t I sign in with my ...
  • Brunelicia
  • Community Legend
  • 566 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 566 Views
  • 1 replies
  • 0 likes

Hacked Account

I recently noticed random songs showing up on my liked playlist over the past week. At first it was 10 or so songs, but yesterday another 25+ were added. I noticed that my "recently played" included playlists that I have never listened to. I went int...

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  • Visitor
  • I recently noticed random songs showing up on my liked playlist over the past week. At first it was 10 or so songs, but yesterday another 25+ were added. I noticed that my "recently played" included ...
  • Luan
  • Spotify Star
  • 883 Views
  • 3 replies
  • 1 likes
  • Account
    Security
  • 883 Views
  • 3 replies
  • 1 likes

Account Username messes with Spotify

For some time now I have had multiple issues with my profile especially regarding connecting other services such as Facebook or Shazam/Soundhound to my account.I believe the reason to this is that I somehow was allowed to create a username that conta...

  • Casual Listener
  • For some time now I have had multiple issues with my profile especially regarding connecting other services such as Facebook or Shazam/Soundhound to my account. I believe the reason to this is that ...
  • Jose_M
  • Spotify Star
  • 729 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 729 Views
  • 1 replies
  • 0 likes

Solved!! Can't log in (14 days abroad)

PlanFreeCountrySpainDeviceiPhone 8 My Question or IssueHello, I created my account when I was living in the States. I moved back to Spain, and I can't login anymore to my account. It says that you can only use it abroad for 14 days.I read some FAQ an...

  • Casual Listener
  • Plan Free Country Spain Device iPhone 8   My Question or Issue Hello,   I created my account when I was living in the States. I moved back to Spain, and I can't login anymore to m...
  • Alvaro_90
  • Casual Listener
  • 799 Views
  • 2 replies
  • 0 likes
  • Account
  • 799 Views
  • 2 replies
  • 0 likes

Discover weekly won't change picture

HiI have a little problem. The discover weekly playlist has an old image that I hate. I have read somewhere else that if you disconnect facebook from your spotify account the image goes away, my problem though is that my facebook account has been del...

  • Newbie
  • Hi I have a little problem. The discover weekly playlist has an old image that I hate. I have read somewhere else that if you disconnect facebook from your spotify account the image goes away, my pr...
  • Brunelicia
  • Community Legend
  • 582 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 582 Views
  • 1 replies
  • 0 likes

Solved!! playlist pas visible

question:J'ai créé une playlist et je l'ai chercher sur le compte d'un ami et je ne la voit pas alors que je l'ai mis en publique . Comment faire pour que tous le monde peut voir la playlist en mettant le nom de ma playlist?merci d'avance . Free/grat...

  • Visitor
  • question: J'ai créé une playlist et je l'ai chercher sur le compte d'un ami et je ne la voit pas alors que je l'ai mis en publique . Comment faire pour que tous le monde peut voir la playlist en met...
  • Jose_M
  • Spotify Star
  • 1464 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 1464 Views
  • 1 replies
  • 0 likes

Double Payment Monthly

PlanPremiumCountryMalaysia Device(iPhone XS)Operating System(iOS) My Question or Issue Hello Spotify,i’ve been chraged twice per month for my sportify premium account. Can you please solved this issues. Thanks

E0E4B21A-2703-4C7F-93CD-56643DEB9C18.jpeg
  • Newbie
  • Plan Premium Country Malaysia   Device (iPhone XS) Operating System (iOS)   My Question or Issue   Hello Spotify, i’ve been chraged twice per month for my sportify premium...
  • Billy-J
  • Spotify Star
  • 614 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 614 Views
  • 2 replies
  • 0 likes

Upgraded from FREE -> Premium but it still say's im having Free version.

Just upgraded spotify FREE to Premium. Account management site says im using Premium, but when I start spotify it's playing as in Free version. How to fix this?

  • Newbie
  • Just upgraded spotify FREE to Premium. Account management site says im using Premium, but when I start spotify it's playing as in Free version.   How to fix this?
  • donbergaaas
  • Composer
  • 755 Views
  • 3 replies
  • 1 likes
  • 755 Views
  • 3 replies
  • 1 likes

Lost access to my spotify account

Hello, Was logging into my spotify accoun today and keept getting throwed out, and got the error on that my password was either spelled wrong or something, was doing this serveral times and started to notice that there were something wrong, tried to ...

  • Newbie
  • Hello, Was logging into my spotify accoun today and keept getting throwed out, and got the error on that my password was either spelled wrong or something, was doing this serveral times and started t...
  • donbergaaas
  • Composer
  • 592 Views
  • 1 replies
  • 0 likes
  • 592 Views
  • 1 replies
  • 0 likes

Solved!! Username has changed after password change

Hi recently I have changed my password for a safety reasons. My account has been created using Facebook. I always seen my name as a username but after password change its a random string. It's really annoying how can I switch back to my name?

  • Newbie
  • Hi recently I have changed my password for a safety reasons. My account has been created using Facebook. I always seen my name as a username but after password change its a random string. It's really...
  • Loxer
  • Community Legend
  • 585 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 585 Views
  • 1 replies
  • 0 likes

Hacked

PlanPremiumCountryNorwayDeviceSamsung Galaxy 9Operating SystemAndroid Oreo, Windows 10 My Question or IssueI have been hacked, I get to log onto the account but the account itself is been taken over by a random username and country code CZ. For someo...

  • Visitor
  • Plan Premium Country Norway Device Samsung Galaxy 9 Operating System Android Oreo, Windows 10   My Question or Issue I have been hacked, I get to log onto the account but the acco...
  • Loxer
  • Community Legend
  • 922 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 922 Views
  • 1 replies
  • 0 likes