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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8989 Views
  • 1 replies
  • 9 likes
  • Security
  • 8989 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481146 Views
  • 979 replies
  • 111 likes
  • Account
  • 481146 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210661 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210661 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120745 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120745 Views
  • 72 replies
  • 12 likes

I can't access My play lists

Hi, i uppdaterad My spotify account today as My old creditcard had expired. Now i can't access My playlists. What to do?

  • Visitor
  • Hi, i uppdaterad My spotify account today as My old creditcard had expired. Now i can't access My playlists. What to do?
  • Sam
  • Spotify
  • 309 Views
  • 2 replies
  • 0 likes
  • 309 Views
  • 2 replies
  • 0 likes

Solved!! just upgraded to unlimited and still 0 minutes

Hi I just upgraded to unlimited and I'm still stuck with 0 minutes. I have tried logging in and out, but nothing changes. I received the confirmation that the upgrade was succesful and it is also visible in my account info... however still no access ...

  • Casual Listener
  • Hi I just upgraded to unlimited and I'm still stuck with 0 minutes. I have tried logging in and out, but nothing changes. I received the confirmation that the upgrade was succesful and it is also...
  • Katiaa
  • Casual Listener
  • 629 Views
  • 5 replies
  • 0 likes
  • 629 Views
  • 5 replies
  • 0 likes

Solved!! Cuenta Premium de mentira!!

Hola, he hecho la compra de la cuenta Premium. En la web me dice que todo está bien, pero en el Soft me dice como si fuera una cuenta Free poniéndome '0 minutos'. Estoy usando Mac, he probado a borrar la aplicación 5 veces, pero nada. Realmente aunqu...

  • Casual Listener
  • Hola, he hecho la compra de la cuenta Premium. En la web me dice que todo está bien, pero en el Soft me dice como si fuera una cuenta Free poniéndome '0 minutos'. Estoy usando Mac, he probado a borra...
  • lytedesign
  • Casual Listener
  • 587 Views
  • 2 replies
  • 0 likes
  • 587 Views
  • 2 replies
  • 0 likes

Upgrade Problem

Hi, I have upgraded my account to unlimited. But spotify still says, that I have used the time limit for this month. I have already received a copy of the receipt. thanks for your help Nadine

  • Newbie
  • Hi, I have upgraded my account to unlimited. But spotify still says, that I have used the time limit for this month. I have already received a copy of the receipt.   thanks for your help ...
  • Meeshieb
  • Casual Listener
  • 575 Views
  • 6 replies
  • 0 likes
  • 575 Views
  • 6 replies
  • 0 likes

HELP PLEASE

i deleted mi facebook n mi spotify account deleted n im payin for wat someone help me plz

  • Newbie
  • i deleted mi facebook n mi spotify account deleted n im payin for wat someone help me plz
  • Sam
  • Spotify
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Can't Sync Local Files Between Computers

Why can't local files be synced across computers using the same account? If I can't do this then I'm probably going to drop my spotify subscription for something that will let me do this.

  • Casual Listener
  • Why can't local files be synced across computers using the same account?  If I can't do this then I'm probably going to drop my spotify subscription for something that will let me do this.
  • benmbrennan
  • Casual Listener
  • 474 Views
  • 4 replies
  • 0 likes
  • 474 Views
  • 4 replies
  • 0 likes

Solved!! Different country subscriptions with Unlimited

Hi, I have a question. I already know that with the premium subscription you can pay it from any bank "nationality" and use you account abroad, but what happens with unlimited subscription? If I get the unlimited subscription with a spanish bank acco...

  • Casual Listener
  • Hi, I have a question.   I already know that with the premium subscription you can pay it from any bank "nationality" and use you account abroad, but what happens with unlimited subscription...
  • chastelain
  • Casual Listener
  • 383 Views
  • 2 replies
  • 0 likes
  • 383 Views
  • 2 replies
  • 0 likes

Taken full years x 12 premium payments of £119.99 from bank not £9.99 and now downgraded me to FREE

Hi, you usually take £9.99 for premium but last week took £119.88!!! looking on my account you seem to have taken 12 months in one!! with no notification this isnt acceptable but then you change me to free not premium!! can someone come back to me pl...

  • Newbie
  • Hi, you usually take £9.99 for premium but last week took £119.88!!! looking on my account you seem to have taken 12 months in one!! with no notification this isnt acceptable but then you change me t...
  • Adam
  • Roadie
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Deactivated Facebook and subscription automatically changed.

I deactivated my Facebook account and lost my premium membership. I reactivated my fb account and was allowed to continue using spotify for a few days and then spotify started treating me as a new user. I have emailed spotify and no one has gotten in...

  • Visitor
  • I deactivated my Facebook account and lost my premium membership. I reactivated my fb account and was allowed to continue using spotify for a few days and then spotify started treating me as a new us...
  • kattagory
  • Casual Listener
  • 353 Views
  • 4 replies
  • 0 likes
  • 353 Views
  • 4 replies
  • 0 likes

Solved!! Reset

Can you reset all my devices too please??

  • Casual Listener
  • Can you reset all my devices too please??
  • MikeyB
  • Community Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

E-mail already in use, serious issue.

First time on Spotify today, excited to give it a try... only my email was already in use. What I found is that someone had setup an account and used my email address. So, I reset the password and logged in... which confirmed beacuse it was totally n...

  • Newbie
  • First time on Spotify today, excited to give it a try... only my email was already in use.    What I found is that someone had setup an account and used my email address. So, I reset th...
  • MikeyB
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Payment Failed, Someone please help me

Hi, I have tried for weeks trying to find a solution but nothing nor no one was able to help. Long story short, it keeps saying "Payment Failed" when I try to re-subscribe to premium. Yes, my country is set as USA and my Facebook name and Paypal name...

  • Visitor
  • Hi, I have tried for weeks trying to find a solution but nothing nor no one was able to help. Long story short, it keeps saying "Payment Failed" when I try to re-subscribe to premium. Yes, my country...
  • user-removed
  • Not applicable
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

2 accounts, 1 facebook 1 email

when i originally signed up for spotify i logged in with facebook. i just made another account with a different email address and tried to sync it with facebook but all of my playlists and starred tracks are gone. how can i get back all the music i h...

  • Newbie
  • when i originally signed up for spotify i logged in with facebook. i just made another account with a different email address and tried to sync it with facebook but all of my playlists and starred tr...
  • Peter__
  • Community Legend
  • 688 Views
  • 2 replies
  • 1 likes
  • 688 Views
  • 2 replies
  • 1 likes

Solved!! Facebook and Spotify account mix-up

So, I've got a pretty wierd problem. A few days some friends of mine saw that I was listening to some music I wouldn't normally do via the facebook integration. I logged in to check since I was not, in fact, listening to music through spotify at all....

  • Newbie
  • So, I've got a pretty wierd problem. A few days some friends of mine saw that I was listening to some music I wouldn't normally do via the facebook integration. I logged in to check since I was not, ...
  • Peter__
  • Community Legend
  • 9242 Views
  • 36 replies
  • 0 likes
  • 9242 Views
  • 36 replies
  • 0 likes

HELP - Disconnect Facebook!

This has been agonizingly painful. I couldn't find a support email or number for spotify, so FINALLY i guess I can ask this question to SOMEONE(?) who can help? I want to deactivate my facebook account I can't do that if I want to continue to login t...

  • Regular
  • This has been agonizingly painful. I couldn't find a support email or number for spotify, so FINALLY i guess I can ask this question to SOMEONE(?) who can help?   I want to deactivate my f...
  • Peter__
  • Community Legend
  • 836 Views
  • 9 replies
  • 0 likes
  • 836 Views
  • 9 replies
  • 0 likes

Free trial? THEN WHY WAS I JUST CHARGED?

So I thought I'd try Spotify Premium for the first time, as there's a free trial. I just signed up to it, checked my PayPal and been charged £9.99!!! How can I get this money back? Needless to say it'll be cancelled straight away!

  • Newbie
  • So I thought I'd try Spotify Premium for the first time, as there's a free trial. I just signed up to it, checked my PayPal and been charged £9.99!!!   How can I get this money back? &nbsp...
  • Peter__
  • Community Legend
  • 490 Views
  • 4 replies
  • 0 likes
  • 490 Views
  • 4 replies
  • 0 likes

Email notification settings continually reset

I've set my email settings to "Never" several times in the past few weeks (and saved my profile), but I inevitably find an email in my inbox informing me of "X artists I may like." When I check my settings again, they have reset to "Immediately." Is ...

  • Casual Listener
  • I've set my email settings to "Never" several times in the past few weeks (and saved my profile), but I inevitably find an email in my inbox informing me of "X artists I may like."  When I check...
  • Adam
  • Roadie
  • 236 Views
  • 2 replies
  • 0 likes
  • 236 Views
  • 2 replies
  • 0 likes

Paying for premium yet i havent subscribed

My bank account was debited with the £10 for premium yet i dont use the premium and never have. It says my account is free and no receipts are listed and no payments are due or listed......yet they're still trying my bank

  • Casual Listener
  • My bank account was debited with the £10 for premium yet i dont use the premium and never have. It says my account is free and no receipts are listed and no payments are due or listed......yet they'...
  • Adam
  • Roadie
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

I paid for Premium but it dosent work!

I paid for premium as it says in the topic. But when I open my spotify it says that I havent. And when i login to my account through the web to look at my payments it shows that I actually did pay and that I do have premium. So why cant I listen to m...

  • Casual Listener
  • I paid for premium as it says in the topic. But when I open my spotify it says that I havent. And when i login to my account through the web to look at my payments it shows that I actually did pay an...
  • Adam
  • Roadie
  • 309 Views
  • 3 replies
  • 0 likes
  • 309 Views
  • 3 replies
  • 0 likes

Upgrade issue

I upgraded my account this morning and I am still unable to log on as a premium user. I have tried all steps except for D activate and reactivate my account as I don't want to be charged twice, Can you please assist as I would like to listen to my pl...

  • Newbie
  • I upgraded my account this morning and I am still unable to log on as a premium user. I have tried all steps except for D activate and reactivate my account as I don't want to be charged twice, Can y...
  • Adam
  • Roadie
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes