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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1589 Views
  • 0 replies
  • 7 likes
  • Security
  • 1589 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445840 Views
  • 970 replies
  • 108 likes
  • Account
  • 445840 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199012 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199012 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • jgbanm65v5z8gvpajr9i
  • Visitor
  • 108292 Views
  • 71 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108292 Views
  • 71 replies
  • 11 likes

Change of bank account

Hi, are about to close the account from which I pay my monthly fee for Spotify. Would like to change to a different account. What shall I do?

  • Newbie
  • Hi, are about to close the account from which I pay my monthly fee for Spotify. Would like to change to a different account. What shall I do?
  • Adam
  • Roadie
  • 1499 Views
  • 1 replies
  • 0 likes
  • 1499 Views
  • 1 replies
  • 0 likes

Hacked spotify account

Hey, My account appears to be hacked. Someone has changed the password and the email adress associated with my account. Which means I can´t change either password or email. The only way I manage to login in is using my facebook account. The registrat...

  • Newbie
  • Hey,   My account appears to be hacked. Someone has changed the password and the email adress associated with my account. Which means I can´t change either password or email. The only w...
  • Adam
  • Roadie
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

facebook to email account

I currently have my spotify account through facebook, but I want to remove my spofity account from facebook and change it so that it is simply through my email. How can I do this?

  • Newbie
  • I currently have my spotify account through facebook, but I want to remove my spofity account from facebook and change it so that it is simply through my email. How can I do this?
  • Adam
  • Roadie
  • 321 Views
  • 2 replies
  • 1 likes
  • 321 Views
  • 2 replies
  • 1 likes

forgot email + spotify password

hi! i've forgotten my password and my emailadress since it was many years since i did the registration. pls, let me know what to do? sincerly, isabella. my nicknamne: littlebabyblue

  • Newbie
  • hi! i've forgotten my password and my emailadress since it was many years since i did the registration. pls, let me know what to do?   sincerly,  isabella.   my nicknamne: ...
  • Adam
  • Roadie
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Double charged

I have been billed twice every month since August of 2012. I remember seeing this before and went to contact customer service and ran into a dead end looking for a phone number. I realize we live in the digital age but REALLY no phone number. I have ...

  • Regular
  • I have been billed twice every month since August of 2012. I remember seeing this before and went to contact customer service and ran into a dead end looking for a phone number. I realize we live in ...
  • Adam
  • Roadie
  • 1094 Views
  • 9 replies
  • 0 likes
  • 1094 Views
  • 9 replies
  • 0 likes

songs accidently removed

I've by accident removed halv my tracks on my playlist, Can I by any chance get the songs back? Thanks in advance.

  • Newbie
  • I've by accident removed halv my tracks on my playlist, Can I by any chance get the songs back? Thanks in advance.
  • Peter__
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Spotify in other countries.

Hello, Do you know if spotify is planning to expand their service to other countries? I absolutely loved spotify while I was in USA, but had to move to Bulgaria and am currently unable to use it. Thank you.

  • Newbie
  • Hello, Do you know if spotify is planning to expand their service to other countries? I absolutely loved spotify while I was in USA, but had to move to Bulgaria and am currently unable to use it. ...
  • Peter__
  • Community Legend
  • 988 Views
  • 1 replies
  • 1 likes
  • 988 Views
  • 1 replies
  • 1 likes

Help with subscription

Hi! i have a huge problem with my spotify. So the problem is that i can only buy spotify premium once with my cradit card!I know it sounds weird butthe fact is that I made an account and bought a monthly premium and everything worked but when it expi...

  • Casual Listener
  • Hi! i have a huge problem with my spotify. So the problem is that i can only buy spotify premium once with my cradit card!I know it sounds weird butthe fact is that I made an account and bought a mon...
  • Peter__
  • Community Legend
  • 277 Views
  • 4 replies
  • 0 likes
  • 277 Views
  • 4 replies
  • 0 likes

Solved!! Account Compromised, Waiting One Week For Customer Support

Hello, I submitted a support ticket to Spotify about 1 week ago now (spotify username: lsalminen, support ticket: ref:_00DD0pxIW._500D0PZETW:ref) regarding the fact that my account was compromised, email address on file changed, and billing period ch...

  • Casual Listener
  • Hello,   I submitted a support ticket to Spotify about 1 week ago now (spotify username: lsalminen, support ticket: ref:_00DD0pxIW._500D0PZETW:ref) regarding the fact that my account wa...
  • Liam
  • Community Legend
  • 981 Views
  • 8 replies
  • 0 likes
  • 981 Views
  • 8 replies
  • 0 likes

all playlists disappeared!

spotify made my facebook a little messy so i deleted it from facebook and clicked "remove all posts made by spotify" now all my music is gone what why ugh help

  • Visitor
  • spotify made my facebook a little messy so i deleted it from facebook and clicked "remove all posts made by spotify"   now all my music is gone   what why ugh   help
  • Liam
  • Community Legend
  • 230 Views
  • 3 replies
  • 0 likes
  • 230 Views
  • 3 replies
  • 0 likes

if I bought premium 1/2 through trial what happens?

I tried the premium trial and I liked it, so I bought the premium. but I wasn't done with the 48 hour trial. what happens after the 48 hours if I already bought the premium. it keeps on telling me that my trial will be done in 24 hours. I need help s...

  • Casual Listener
  • I tried the premium trial and I liked it, so I bought the premium. but I wasn't done with the 48 hour trial. what happens after the 48 hours if I already bought the premium. it keeps on telling me th...
  • Peter__
  • Community Legend
  • 270 Views
  • 2 replies
  • 0 likes
  • 270 Views
  • 2 replies
  • 0 likes

Charged for premium, but I don't have it!

I signed up for and was charged for premium, but my account says I never paid (my bank account does though). My accound still says I am using spotify free. I literally cannot find a single e-mail, help topic, or anything to tell me how to fix this. H...

  • Newbie
  • I signed up for and was charged for premium, but my account says I never paid (my bank account does though). My accound still says I am using spotify free. I literally cannot find a single e-mail, he...
  • Liam
  • Community Legend
  • 252 Views
  • 2 replies
  • 0 likes
  • 252 Views
  • 2 replies
  • 0 likes

Playlist free for my web users

Imagine that i want to publish the Spotify player on my site (i know that it is possible ). Now if any user of my website want to press play and listen to my music, he/she has to be registered to Spotify. Is there any way for me to pay for a free use...

  • Casual Listener
  • Imagine that i want to publish the Spotify player on my site (i know that it is possible 😉 ). Now if any user of my website want to press play and listen to my music, he/she has to be registered t...
  • EnricoMasin
  • Casual Listener
  • 255 Views
  • 2 replies
  • 0 likes
  • 255 Views
  • 2 replies
  • 0 likes

Purchased Premium, not working properly :(

I've purchased Spotify Premium, have receipt, however it's not working when I log on to app on phone.. only allows me to listen to Spotify radio... I've logged in both on Facebook and through my username and password... Help! -Meg

  • Newbie
  • I've purchased Spotify Premium, have receipt, however it's not working when I log on to app on phone.. only allows me to listen to Spotify radio...  I've logged in both on Facebook and through m...
  • Taylor
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

My account has been hacked!!!

so my account has been hacked and I get this message back from support Hey Ronak,Thanks for getting in touch, I hope you are well.I'm sorry to hear you are having these problems with your account. I'm going to send this over to our content team who w...

  • Regular
  • so my account has been hacked and I get this message back from support   Hey Ronak, Thanks for getting in touch, I hope you are well. I'm sorry to hear you are having these problems with...
  • francoeu
  • Regular
  • 899 Views
  • 15 replies
  • 0 likes
  • 899 Views
  • 15 replies
  • 0 likes

Can't connect w/Facebook today? Anyone else having problems?

When I click on Spotify, it wants me to log in--but doesnt' do anything when I try to log in using Facebook. There doesn't appear to be a live link. Just started today. Anyone else having this issue (ie, is it the service or is it me?). Thanks.

  • Casual Listener
  • When I click on Spotify, it wants me to log in--but doesnt' do anything when I try to log in using Facebook.  There doesn't appear to be a live link.  Just started today.  Anyone else ...
  • Adam
  • Roadie
  • 1236 Views
  • 3 replies
  • 0 likes
  • 1236 Views
  • 3 replies
  • 0 likes

Solved!! Recover Deeted Playlist

Accidently deleted my favorite playlist (over 500 songs) can any moderator help me please! It was called Just Listen. I created another playlist with the same name (and only 1 song) and just deleted that when I found out you can get them restored. Is...

  • Casual Listener
  • Accidently deleted my favorite playlist (over 500 songs) can any moderator help me please! It was called Just Listen. I created another playlist with the same name (and only 1 song) and just deleted ...
  • jackm
  • Casual Listener
  • 569 Views
  • 2 replies
  • 0 likes
  • 569 Views
  • 2 replies
  • 0 likes

I cant get a hold of anyone to help!

I cant log into my account using my Facebook or my email and I am being charged for the premium membership without being able to use it! Someone in spotify land needs to help me get into my account or just cancel the thjng all together.

  • Newbie
  • I cant log into my account using my Facebook or my email and I am being charged for the premium membership without being able to use it! Someone in spotify land needs to help me get into my account o...
  • MisterMartian
  • Regular
  • 363 Views
  • 3 replies
  • 0 likes
  • 363 Views
  • 3 replies
  • 0 likes

hej

varför har spotify dragits automatiskt från mitt knto fast jag inte har velat??

  • Newbie
  • varför har spotify dragits automatiskt från mitt knto fast jag inte har velat??  
  • Adam
  • Roadie
  • 269 Views
  • 1 replies
  • 1 likes
  • 269 Views
  • 1 replies
  • 1 likes

Please Help

I have spotify premium and my credit card number was changed because of hackers that got into my account. Now I can't pay for spotify because spotify disabled my account. I told the credit card company what happened and they said you have to contact ...

  • Newbie
  • I have spotify premium and my credit card number was changed because of hackers that got into my account. Now I can't pay for spotify because spotify disabled my account. I told the credit card compa...
  • Peter__
  • Community Legend
  • 238 Views
  • 2 replies
  • 0 likes
  • 238 Views
  • 2 replies
  • 0 likes