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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 406625 Views
  • 959 replies
  • 107 likes
  • Account
  • 406625 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176305 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176305 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100063 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100063 Views
  • 68 replies
  • 10 likes

Extra charges??

Did anyone else get charged £15 for bt fon wifi access pass when they signed up for Spotify Unlimited? I completed the 30 day free trial of Premium first. Didn't expect the extra charge! Thanks!

  • Newbie
  • Did anyone else get charged £15 for bt fon wifi access pass when they signed up for Spotify Unlimited? I completed the 30 day free trial of Premium first. Didn't expect the extra charge! Thanks!
  • Liam
  • Community Legend
  • 408 Views
  • 2 replies
  • 0 likes
  • 408 Views
  • 2 replies
  • 0 likes

Just payed for a premium account-Not getting premium

Hello, I just bought a month of Spotify Premium, and I cannot get it working. I cannot use the premium features on my phone, nor my PC. I am still seeing and hearing advertisements in between my songs. Can someone please help? Thanks!

  • Casual Listener
  • Hello, I just bought a month of Spotify Premium, and I cannot get it working. I cannot use the premium features on my phone, nor my PC. I am still seeing and hearing advertisements in between my song...
  • Adam
  • Roadie
  • 217 Views
  • 3 replies
  • 0 likes
  • 217 Views
  • 3 replies
  • 0 likes

Playlists/Subscription Missing

Got a new job and a new mac, and now when I log on yo Spotify via my desktop I'm told I don't have a premium account. Everything works perfect from my Iphone (playlists, playing offline etc) but none of the premium-features work from the desktop-app…...

  • Newbie
  • Got a new job and a new mac, and now when I log on yo Spotify via my desktop I'm told I don't have a premium account. Everything works perfect from my Iphone (playlists, playing offline etc) but none...
  • Adam
  • Roadie
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Don't want my facebook and spotify accounts linked

How do I do this? I tried to reset my spotify password but it says I need to log in through facebook which I dont want to. Am I not able to have spotify without it accessing facebook?

  • Visitor
  • How do I do this? I tried to reset my spotify password but it says I need to log in through facebook which I dont want to. Am I not able to have spotify without it accessing facebook?
  • Adam
  • Roadie
  • 661 Views
  • 1 replies
  • 0 likes
  • 661 Views
  • 1 replies
  • 0 likes

Facebook: Spotify activity log gone.

Hi All, I have been a Spotify member since April, and my Facebook Activity has shown me the total number of songs I've listened to & a breakdown for each month...up until the day before yesterday. Now I've only got September's activity showing. Is th...

  • Casual Listener
  • Hi All,   I have been a Spotify member since April, and my Facebook Activity has shown me the total number of songs I've listened to & a breakdown for each month...up until the day befor...
  • gooshyar
  • Roadie
  • 2308 Views
  • 9 replies
  • 1 likes
  • 2308 Views
  • 9 replies
  • 1 likes

delete facebook

If my spotify and facebook are connected together but I wanted to deactivate my facebook how do I get a username for my spotify so I can still listen to my music without deactivating both?

  • Newbie
  • If my spotify and facebook are connected together but I wanted to deactivate my facebook how do I get a username for my spotify so I can still listen to my music without deactivating both?
  • Adam
  • Roadie
  • 266 Views
  • 2 replies
  • 1 likes
  • 266 Views
  • 2 replies
  • 1 likes

Solved!! Lost a playlist

Hello and nice to meet you! I've been a Spotify user for some time now and just noticed one of my playlists disappeared. I did not delete it and was just using it yesterday. Just trying to see how I can get that back asap. -Trish

  • Casual Listener
  • Hello and nice to meet you!   I've been a Spotify user for some time now and just noticed one of my playlists disappeared.  I did not delete it and was just using it yesterday.  Ju...
  • chelle223
  • Casual Listener
  • 1167 Views
  • 12 replies
  • 0 likes
  • 1167 Views
  • 12 replies
  • 0 likes

Spotify charged me when I already cancelled my Premium Account!?

Spotify charged me today and I had already cancelled my account last month. I emailed customer service and have not heard back. My account has been overdrawn due to their transaction. I need this fixed ASAP!!!

  • Visitor
  • Spotify charged me today and I had already cancelled my account last month. I emailed customer service and have not heard back. My account has been overdrawn due to their transaction. I need this fix...
  • Peter__
  • Community Legend
  • 1092 Views
  • 1 replies
  • 0 likes
  • 1092 Views
  • 1 replies
  • 0 likes

how to delete a facebook account from my spotify account

I originally created my account through spotify since I don't have a facebook account . Some how my mom's facebook account is now linked to my account. I tried the "disconnect from facebook" under social network but her profile picture is still there...

  • Casual Listener
  • I originally created my account through spotify since I don't  have a facebook account . Some how my mom's facebook account is now linked to my account.  I tried the "disconnect from facebo...
  • mjtinez21
  • Casual Listener
  • 815 Views
  • 4 replies
  • 0 likes
  • 815 Views
  • 4 replies
  • 0 likes

Duplicate Profile/ Major Login Problem

Hi! Okay so I have a crazy little issue going on. ----Long story short I have a duplicate "profile" set up. I was wondering if you could go in and change it so that my facebook log in information would connect to the original profile. I have all my o...

  • Visitor
  • Hi! Okay so I have a crazy little issue going on. ----Long story short I have a duplicate "profile" set up. I was wondering if you could go in and change it so that my facebook log in information wou...
  • Peter__
  • Community Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Deleted my playlist by mistake

Is there a way to recover my mistakenly deleted playlist. It was called "me gusta" I spent weeks working on it to make it perfect. And deleted it by accident thinking I was deleting a single song.

  • Newbie
  • Is there a way to recover my mistakenly deleted playlist. It was called "me gusta" I spent weeks working on it to make it perfect. And deleted it by accident thinking I was deleting a single son...
  • Peter__
  • Community Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Being double charged for upgrade!

Can anybody tell me how I get in contact with Spotify to sort out a problem with my credit card being double charged for my Premium subscription? I feel I'm being ripped off.

  • Newbie
  • Can anybody tell me how I get in contact with Spotify to sort out a problem with my credit card being double charged for my Premium subscription? I feel I'm being ripped off.
  • Peter__
  • Community Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Can't remove debit card

I want to remove my debit card and delete my account but when i try to remove my payment option it doesn't change anything?

  • Newbie
  • I want to remove my debit card and delete my account but when i try to remove my payment option it doesn't change anything?
  • Peter__
  • Community Legend
  • 526 Views
  • 1 replies
  • 0 likes
  • 526 Views
  • 1 replies
  • 0 likes

Playback issues

So the replay and shuffle arent working. Its supposed to go in alphabetical order for the title of songs, but it just skips around! HELP!

  • Newbie
  • So the replay and shuffle arent working. Its supposed to go in alphabetical order for the title of songs, but it just skips around! HELP!
  • Peter__
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Upgrading from Free to 30 Day Premium Trial: Reverting to Free afterwards?

Thinking of trying the 30 day Premium Trial but worried that if I decide NOT to proceed after 30 days then I might not be able to revert back to FREE. ie Does it revert to a very basic option or will it give me FREE again? Thanks....Steve

  • Newbie
  • Thinking of trying the 30 day Premium Trial but worried that if I decide NOT to proceed after 30 days then I might not be able to revert back to FREE. ie Does it revert to a very basic option or will...
  • Taylor
  • Community Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Spotify premium is not working

Hi. I just bought spotify premium but it's not working at all! Please help

  • Newbie
  • Hi. I just bought spotify premium but it's not working at all! Please help
  • Taylor
  • Community Legend
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Paid for unlimited, payment took, no upgrade

I paid for spotify unlimited, and the payment has been taken from my paypal, yet my account still says that I am using spotify free and it won't change when I open spotify. What's going on?

  • Newbie
  • I paid for spotify unlimited, and the payment has been taken from my paypal, yet my account still says that I am using spotify free and it won't change when I open spotify. What's going on?
  • Taylor
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Missing Tracks

I am new here - was on spotify before but my old apple OSX couldn't keep up with Spotify revisions (complicated as to why I couldn't upgrade). Have a nice new mac so got on board again. Have spent a happy week or so compiling 900+ tracks. Yesterday w...

  • Casual Listener
  • I am new here - was on spotify before but my old apple OSX couldn't keep up with Spotify revisions (complicated as to why I couldn't upgrade). Have a nice new mac so got on board again. Have spent a ...
  • todspur
  • Casual Listener
  • 247 Views
  • 5 replies
  • 0 likes
  • 247 Views
  • 5 replies
  • 0 likes

Solved!! Break Playlist by copying 284+/- songs = unsyncable playlist. Bug?

I submitted a case on this but received no response: Case #: 00670957 It took me some time to sort this out on my end, but it appears if you add more than ~284 songs to a playlist at once (example: merging two playlists) it will result in the playlis...

  • Roadie
  • I submitted a  case on this but received no response: Case #: 00670957   It took me some time to sort this out on my end, but it appears if you add more than ~284 songs to a playlist...
  • davidknight100
  • Roadie
  • 614 Views
  • 10 replies
  • 0 likes
  • 614 Views
  • 10 replies
  • 0 likes

Premium??

Just upgraded my account to premium for the free month but it still wont let me play any sogs on my spotify, it says i have spent the 10hours of music u get when u are in the free version. any ideas and help?

  • Newbie
  • Just upgraded my account to premium for the free month but it still wont let me play any sogs on my spotify, it says i have spent the 10hours of music u get when u are in the free version.  an...
  • Liam
  • Community Legend
  • 352 Views
  • 3 replies
  • 0 likes
  • 352 Views
  • 3 replies
  • 0 likes