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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4085 Views
  • 0 replies
  • 9 likes
  • Security
  • 4085 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462337 Views
  • 974 replies
  • 110 likes
  • Account
  • 462337 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204587 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204587 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112562 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112562 Views
  • 72 replies
  • 12 likes

Retrieve old playlist which was deleted

HiI would be enormously greatful if a moderator could help me retrieve an old playlist. It means a lot more than just some songs in a descent order.Big thanks,Leo

  • Newbie
  • Hi I would be enormously greatful if a moderator could help me retrieve an old playlist. It means a lot more than just some songs in a descent order. Big thanks, Leo
  • Jamie
  • Spotify Legend
  • 998 Views
  • 1 replies
  • 0 likes
  • 998 Views
  • 1 replies
  • 0 likes

Solved!! Using Spotify abroad?

Hi! I am moving from the Netherlands to Peru this summer. I have a premium account, which I pay from a Dutch bank account. Can I fully use Spotify in Peru? Or do I need to unsubscribe? And my husband, he wants to have an account too, and will buy a n...

  • Casual Listener
  • Hi!   I am moving from the Netherlands to Peru this summer. I have a premium account, which I pay from a Dutch bank account.  Can I fully use Spotify in Peru? Or do I need to unsubscr...
  • Peter__
  • Community Legend
  • 1754 Views
  • 4 replies
  • 0 likes
  • 1754 Views
  • 4 replies
  • 0 likes

my account say to upgrade to premium and i was on premium

hi my brother has spotify premium and he says it was working in the morning and now it says he need to to upgrade and he paid it 2 weeks ago along with mine he has turn on and off his phone he doenst know what to do help ! please

  • Newbie
  • hi my brother has spotify premium and he says it was working in the morning and now it says he need to to upgrade and he paid it 2 weeks ago along with mine     he has turn on and off...
  • Peter__
  • Community Legend
  • 216 Views
  • 3 replies
  • 0 likes
  • 216 Views
  • 3 replies
  • 0 likes

Solved!! Help! Facebook doesn't show my shared playlists!

Hello, Ive recently tried to share a Spotify playlist I made on my facebook page. It has me set up the account conection but when I click the Share button it only shows up as a blank post with a option to "get spotify" "share" or like" with not info ...

  • Newbie
  • Hello, Ive recently tried to share a Spotify playlist I made on my facebook page. It has me set up the account conection but when I click the Share button  it only shows up as a blank post w...
  • Peter__
  • Community Legend
  • 924 Views
  • 1 replies
  • 1 likes
  • 924 Views
  • 1 replies
  • 1 likes

Solved!! Link Spotify to new Facebook account rather than old Facebook account

Hi I have a new Facebook account and would like to unlink my Spotify account from my old one and transfer my subscription and playlists to my new Facebook account. I have Spotify Premium through Virgin Mobile. What would I ned to do to link my Spotif...

  • Casual Listener
  • Hi   I have a new Facebook account and would like to unlink my Spotify account from my old one and transfer my subscription and playlists to my new Facebook account.   I have Spotify Pr...
  • Adam
  • Roadie
  • 2495 Views
  • 4 replies
  • 0 likes
  • 2495 Views
  • 4 replies
  • 0 likes

Won't work on iPad or iphone

When I try to use spotiffy premium on either iPad or iPhone it says I need to have a premium account? I already do, any suggestions as to how to solve this?Thanks

  • Casual Listener
  • When I try to use spotiffy premium on either iPad or iPhone it says I need to have a premium account? I already do, any suggestions as to how to solve this? Thanks
  • MikeyB
  • Community Legend
  • 281 Views
  • 3 replies
  • 0 likes
  • 281 Views
  • 3 replies
  • 0 likes

cant find the premium code

I got spotify premium for the first time today, but the premium code was sent to an old e-mail adress, who is deleted. What do to?? I have updated my emil now, but I still can't reach the code.

  • Newbie
  • I got spotify premium for the first time today, but the premium code was sent to an old e-mail adress, who is deleted. What do to??  I have updated my emil now, but I still can't reach the code....
  • MikeyB
  • Community Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Cannot log in

I change computors and 60 years old...issues with forgetting my password. I think I am in a conflect with facebook. So I want to log in with my regular account and e-mail address....but no matter using my regular account or facebook log in informatio...

  • Newbie
  • I change computors and 60 years old...issues with forgetting my password. I think I am in a conflect with facebook. So I want to log in with my regular account and e-mail address....but no matte...
  • Peter__
  • Community Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

I think free account should not have time limit

The free account play ads already. It should not have 10 hours time limit. I think most people accept interrupt by ads every 5-6 songs when they using free account. but a lot people angry about the 10 hours limit. why not all countries use the same r...

  • Casual Listener
  • The free account play ads already. It should not have 10 hours time limit.   I think most people accept interrupt by ads every 5-6 songs when they using free account. but a lot people a...
  • Peter__
  • Community Legend
  • 382 Views
  • 3 replies
  • 0 likes
  • 382 Views
  • 3 replies
  • 0 likes

End of 48 hour trial

Hi Spotify, I got the Spotify free app for Android. This is my second day with the 48 hour free trial. I was wondering, when the 48 hour trial ends will I still be able to listen to songs I have on my playlists, create radio stations, search add and ...

  • Newbie
  • Hi Spotify, I got the Spotify free app for Android. This is my second day with the 48 hour free trial. I was wondering, when the 48 hour trial ends will I still be able to listen to songs I have on...
  • Taylor
  • Community Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

No Response

I have emialed Spotify this afernoon and still no response, any idea how long this usually takes?

  • Visitor
  • I have emialed Spotify this afernoon and still no response, any idea how long this usually takes?  
  • Sam
  • Spotify
  • 375 Views
  • 7 replies
  • 0 likes
  • 375 Views
  • 7 replies
  • 0 likes

Spotify on 2 different computers

Hi, I use Spotify on my home and work computers. It appears that some of my playlists are synced between computers (when I update one on my work computer it has been updated when I get home) but some playlists, like my 'Starred' playlist, are not syn...

  • Casual Listener
  • Hi,   I use Spotify on my home and work computers.  It appears that some of my playlists are synced between computers (when I update one on my work computer it has been updated when I g...
  • GothDetective
  • Casual Listener
  • 234 Views
  • 2 replies
  • 0 likes
  • 234 Views
  • 2 replies
  • 0 likes

I have the wrong Spotify account linked to my Facebook Page

Somehow my facebook music page is linked to a stranger's Spotify profile page even though my own facebook account is still linked to my Spotify account. I can't seem to unlink these. It is out of my control. Anytime someone on facebook likes my page ...

  • Visitor
  •   Somehow my facebook music page is linked to a stranger's Spotify profile page even though my own facebook account is still linked to my Spotify account. I can't seem to unlink these. It is o...
  • user-removed
  • Not applicable
  • 375 Views
  • 4 replies
  • 0 likes
  • 375 Views
  • 4 replies
  • 0 likes

I lost all my playlists!

Just a couple of minutes ago i lost all my songs and playlist from spotify! A few days back, my 10 hours of the month expired, so - thinking i was smart - i decided to make a second account. I soon realized that none of my songs wheren't there, but t...

  • Visitor
  • Just a couple of minutes ago i lost all my songs and playlist from spotify! A few days back, my 10 hours of the month expired, so - thinking i was smart - i decided to make a second account. I soon...
  • user-removed
  • Not applicable
  • 190 Views
  • 2 replies
  • 0 likes
  • 190 Views
  • 2 replies
  • 0 likes

Server Error when I try to upgrade

After signing in through my Facebook account, telling it to upgrade me to Premium and selecting Visa as my payment method, I keep getting this error message.

  • Casual Listener
  • After signing in through my Facebook account, telling it to upgrade me to Premium and selecting Visa as my payment method, I keep getting this error message.  
  • Peter__
  • Community Legend
  • 474 Views
  • 5 replies
  • 0 likes
  • 474 Views
  • 5 replies
  • 0 likes

Moved from USA to Switzerland..?

I have recently moved from USA to Switzerland. Will I get a better music selection if I switch my account to a Swiss account or am I better to stay with my USA account?

  • Casual Listener
  • I have recently moved from USA to Switzerland. Will I get a better music selection if I switch my account to a Swiss account or am I better to stay with my USA account?
  • -9lithium_
  • Casual Listener
  • 296 Views
  • 2 replies
  • 1 likes
  • 296 Views
  • 2 replies
  • 1 likes

You're charging my suscription more expensive than you have to

Hello, When I made my suscription to Spotify, I agreed to pay 4,95€ but you're charging me 9,99€. I'm paying more than I agreed to. Why? Can you please restore my suscription back to its normal payment! Thank you! Have a nice day, Mariano Molina

  • Newbie
  • Hello,   When I made my suscription to Spotify, I agreed to pay 4,95€ but you're charging me 9,99€. I'm paying more than I agreed to. Why? Can you please restore my suscription back to its n...
  • Peter__
  • Community Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

trying to add my library to ipod no such luck!!

Can someone please help me! I am trying to add all my music from spotify onto my ipod and everytime i do it. it says local files only!!! I dont understand! i have erased my ipod so many times now and i am getting very frustrated! Thank you in advance...

  • Newbie
  • Can someone please help me! I am trying to add all my music from spotify onto my ipod and everytime i do it. it says local files only!!! I dont understand! i have erased my ipod so many times now a...
  • Peter__
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

This track is currently not available in Italy and search problems

Well, i recently upgraded to Premium, but alot of content is not available in my country (ITALY).For example Precambrian by The OceanI've experienced even some problems searching for some artists , like The Ocean, for example.I have to go to Google a...

  • Casual Listener
  • Well, i recently upgraded to Premium, but alot of content is not available in my country (ITALY). For example  Precambrian by The Ocean I've experienced even some problems searching...
  • angelotax
  • Casual Listener
  • 368 Views
  • 2 replies
  • 0 likes
  • 368 Views
  • 2 replies
  • 0 likes

Update Playlist during Travelling with premium account

Hey, I'm for now in the USA (originaly from Switzerland) and been registered here and I can not change my country on my profil. I want to get a premium account because i m going to South Africa for 2 month. Is there problem to pay with a swiss credit...

  • Newbie
  • Hey,  I'm for now in the USA (originaly from Switzerland) and been registered here and I can not change my country on my profil. I want to get a premium account because i m going to South Afri...
  • Peter__
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes