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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 308 Views
  • 0 replies
  • 6 likes
  • Security
  • 308 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 436443 Views
  • 971 replies
  • 108 likes
  • Account
  • 436443 Views
  • 971 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194009 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194009 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106378 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106378 Views
  • 70 replies
  • 11 likes

Login info not working

without changing my login info, my spotify logged me out and said my info was incorrect. i cant figure out which email ive used for this account ive had for years but it won't even send me a forget email option. please help!

  • Visitor
  •  without changing my login info, my spotify logged me out and said my info was incorrect. i cant figure out which email ive used for this account ive had for years but it won't even send me a fo...
  • Jᴀᴄᴋ
  • Roadie
  • 1067 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 1067 Views
  • 1 replies
  • 0 likes

Can´t change the country in my profile

PlanFreeCountrySlovakia/SloveniaDeviceHPOperating SystemWindows 10 My Question or IssueHi.I just moved to Slovenia for 4 months and I´m supposed to change the country so I could keep using Spotify but it won´t let me change the country. (The only opt...

  • Casual Listener
  • Plan Free Country Slovakia/Slovenia Device HP Operating System Windows 10   My Question or Issue Hi. I just moved to Slovenia for 4 months and I´m supposed to change the country so I ...
  • ciernam
  • Casual Listener
  • 835 Views
  • 2 replies
  • 0 likes
  • Account
  • 835 Views
  • 2 replies
  • 0 likes

Superuser Contribution Missing playlists + strange recently played activity

Plan PremiumCountry: Denmark Device iPhone 8 XROperating System (iOS 10.14.6) My Question or Issue2 Issues here: 1. my recently played activity is incorrect. I have updated passwords through my password app (1password) so the passwords are super stro...

  • Newbie
  • Plan Premium Country: Denmark   Device iPhone 8 XR Operating System (iOS 10.14.6)   My Question or Issue 2 Issues here:  1. my recently played activity is incorrect. ...
  • Petya
  • Community Legend
  • 985 Views
  • 1 replies
  • 0 likes
  • Other
  • 985 Views
  • 1 replies
  • 0 likes

How do i update my email on a free account

My Question or IssueI have a free account and I cant find anywhere to update my email address linked to the account. I have disconnected the facebook account and still dont have the option to change the email address. My last resort is to close my ac...

  • Visitor
  • My Question or Issue I have a free account and I cant find anywhere to update my email address linked to the account.  I have disconnected the facebook account and still dont have the option to...
  • OneByBoo
  • Roadie
  • 658 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 658 Views
  • 1 replies
  • 0 likes

Issues when trying to connect facebook account.

I recently was going to connect my facebook account to my spotify to get rid of the annoying random number and letter username. Once I connected it the username stayed the same as well as the profile picture.

  • Regular
  • I recently was going to connect my facebook account to my spotify to get rid of the annoying random number and letter username. Once I connected it the username stayed the same as well as the profile...
  • chubbywolf59
  • Regular
  • 1400 Views
  • 8 replies
  • 0 likes
  • Account
  • 1400 Views
  • 8 replies
  • 0 likes

Can not link Spotify to HULU

Hi,I have just activate my premium student account of Spotify, however, I can not find activate HULU in my account overview.what should I do?

  • Casual Listener
  • Hi, I have just activate my premium student account of  Spotify, however, I can not find activate HULU in my account overview. what should I do?
  • Keanu_C
  • Community Legend
  • 1666 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1666 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify Facebook name is in different language

PlanPremiumCountry Device(iPhone Operating System(iOS 10, Windows 10,etc.) My Question or IssueI connect my facebook to spotify. And in doing so my spotify account now displays my name. However, spotify is displaying my chinese name, even though my f...

  • Visitor
  • Plan Premium Country   Device (iPhone 😎 Operating System (iOS 10, Windows 10,etc.)   My Question or Issue I connect my facebook to spotify. And in doing so my spotify account now...
  • zzyss
  • Regular
  • 2251 Views
  • 7 replies
  • 0 likes
  • Account
    Other
  • 2251 Views
  • 7 replies
  • 0 likes

Solved!! Profile not showing up in search results

PlanPremiumCountryUSADevice(Samsung Galaxy Operating System(Windows 7) My Question or IssueHi! My profile no longer shows up in search results. I can find it by my username (long string of numbers/letters), but it doesn't show up searching my real na...

  • Casual Listener
  • Plan Premium Country USA Device (Samsung Galaxy 😎 Operating System (Windows 7)   My Question or Issue Hi! My profile no longer shows up in search results. I can find it by my use...
  • Jᴀᴄᴋ
  • Roadie
  • 21264 Views
  • 5 replies
  • 0 likes
  • Account
  • 21264 Views
  • 5 replies
  • 0 likes

Solved!! Can't sign in on android device

PlanFree/CountryUSDevicemotoX4Operating Systemandroid 9 My Question or Issueupdated my motox4's OS and it signed me out of spotify. couldnt remember password so i reset it on my PC. I turned off google smart lock on my phone since that caused problem...

  • Casual Listener
  • Plan Free/ Country US Device motoX4 Operating System android 9   My Question or Issue updated my motox4's OS and it signed me out of spotify. couldnt remember password so i reset it on...
  • itskacemusic
  • Regular
  • 6778 Views
  • 5 replies
  • 0 likes
  • Account
  • 6778 Views
  • 5 replies
  • 0 likes

Account name

PlanPremiumCountryFranceMy Question or IssueI have a account name that is a number. I checked other topics when people are saying that it is link to the creation with a facebook account... But! I do not have any facebook account, and so I am stuck wi...

  • Visitor
  • Plan Premium Country France My Question or Issue I have a account name that is a number. I checked other topics when people are saying that it is link to the creation with a facebook account... ...
  • OneByBoo
  • Roadie
  • 845 Views
  • 1 replies
  • 1 likes
  • Account
  • 845 Views
  • 1 replies
  • 1 likes

Solved!! Why did I get a family subscription upgrade when I have not asked for it?

I've got charged for Family subscribtion instead of a Premium. I have not changed my plan and when I've check - another account as my family it showed spotify support.

  • Casual Listener
  • I've got charged for Family subscribtion instead of a Premium. I have not changed my plan and when I've check - another account as my family it showed spotify support.
  • OneByBoo
  • Roadie
  • 950 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 950 Views
  • 3 replies
  • 0 likes

Superuser Contribution No puedo enlazar mi cuenta con facebook

No puedo enlazar mi cuenta con facebook, me abre la ventana, hago el login, pero no me muestra ni la foto de perfil ni nada. Lo he realizado desde un iMac 27 con high Sierra, Windows 10 y desde iPhone con iOS 12, en todos igual, parece exitoso el log...

  • Casual Listener
  • No puedo enlazar mi cuenta con facebook, me abre la ventana, hago el login, pero no me muestra ni la foto de perfil ni nada. Lo he realizado desde un iMac 27 con high Sierra, Windows 10 y desde iPhon...
  • Peter
  • Spotify Legend
  • 4802 Views
  • 7 replies
  • 1 likes
  • Account
    Other
  • 4802 Views
  • 7 replies
  • 1 likes

Solved!! Change my Spotify username

PlanPremiumCountryPortugalDeviceHuawei P9 liteOperating System(iOS 10, Android Oreo, Windows 10,etc.) What can I do (or Spotify) to change my username

  • Casual Listener
  • Plan Premium Country Portugal Device Huawei P9 lite Operating System (iOS 10, Android Oreo, Windows 10,etc.)   What can I do (or Spotify) to change my username  
  • Emilia_8
  • Community Legend
  • 2029 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 2029 Views
  • 2 replies
  • 0 likes

Double billing

Hi there , like many others I discovered that I have been double billed for a very long time, at least a year! And like others on here I find it incredibly frustrating how complicated it is to get hold of someone and get my money back. INstead of a s...

  • Casual Listener
  • Hi there , like many others I discovered that I have been double billed for a very long time, at least a year! And like others on here I find it incredibly frustrating how complicated it is to get ho...
  • itskacemusic
  • Regular
  • 1003 Views
  • 4 replies
  • 0 likes
  • Account
  • 1003 Views
  • 4 replies
  • 0 likes

Solved!! Username Spotify does not stay permanently

I have connect my FB with Spotify for a new username. But after logg off on any devices and logg back after a hour on the spotify app, my username turned back in the old name. I still can't figure it out why this still happen. Any ideas or solution f...

  • Casual Listener
  • I have connect my FB with Spotify for a new username. But after logg off on any devices and logg back after a hour on the spotify app, my username turned back in the old name. I still can't figure it...
  • Luan
  • Spotify Star
  • 1554 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
  • 1554 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution wrong country detected

So, I live in Germany, my IP is German and is detected as Hamburg, my languages are German, my Spotify profile is selected to Germany... and still I can't log in because Spotify thinks i'm somewhere else. I have no problem changing my country to that...

  • Casual Listener
  • So, I live in Germany, my IP is German and is detected as Hamburg, my languages are German, my Spotify profile is selected to Germany...     and still I can't log in because Spotify ...
  • Maurise
  • Casual Listener
  • 2133 Views
  • 5 replies
  • 0 likes
  • 2133 Views
  • 5 replies
  • 0 likes

No option to add profile photo

PlanPremium FamilyCountryPhilippinesDeviceWindows 10 PCOperating SystemWindows 10 (PC) My Question or IssueI've been searching through the net, including the help docs of Spotify, for tutorials on how to upload a profile photo to my account. Every ar...

Screenshot_1.png
  • Casual Listener
  • Plan Premium Family Country Philippines Device Windows 10 PC Operating System Windows 10 (PC)   My Question or Issue I've been searching through the net, including the help docs of S...
  • Emilia_8
  • Community Legend
  • 1307 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 1307 Views
  • 4 replies
  • 0 likes

How do I change my account profile picture (NOT artist profile pic). There's no "Change" on hover

Please see attached screenshots to support my description of the problem I'm about to describe: I manage 1x verified artist, Spectoral, on Spotify. I am logged into my User Account and wish to change the profile picture of my User Account, not my Art...

  • Regular
  • Please see attached screenshots to support my description of the problem I'm about to describe:   I manage 1x verified artist, Spectoral, on Spotify. I am logged into my User Account and wish ...
  • JDS1204
  • Casual Listener
  • 1972 Views
  • 2 replies
  • 0 likes
  • Account
  • 1972 Views
  • 2 replies
  • 0 likes

Superuser Contribution Friend logged onto Spotify on MY phone with HER Facebook and now I can't ever logon with my Facebook

My friend logged onto her Spotify through Facebook on my phone and now I can't logout. I have even reset my entire iPhone and it still remembered her Facebook. Can someone please help me figure out how to logout of her account??

  • Casual Listener
  • My friend logged onto her Spotify through Facebook on my phone and now I can't logout. I have even reset my entire iPhone and it still remembered her Facebook. Can someone please help me figure out h...
  • Katerina
  • Spotify Legend
  • 756 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
  • 756 Views
  • 2 replies
  • 0 likes