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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8474 Views
  • 1 replies
  • 9 likes
  • Security
  • 8474 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 475654 Views
  • 978 replies
  • 111 likes
  • Account
  • 475654 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208041 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208041 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119234 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119234 Views
  • 72 replies
  • 12 likes

Premium user > Change facebook account

Hello everyone, I'm a premium user and I need to change the way I login spotify. My account's connected to my old facebook account and I don't know how to change it without loose my playlists and my premium priviledges. Is there anyone that can help ...

  • Visitor
  • Hello everyone, I'm a premium user and I need to change the way I login spotify.   My account's connected to my old facebook account and I don't know how to change it without loose my play...
  • Peter__
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Being charged monthly even though I canceled a long time ago!

There's an account I have and I don't remember the password to it. I think the account name is "Chroz" but I didn't connect it to a facebook. I believe this account is being charged monthly even though I canceled my premium trial immediately after se...

  • Casual Listener
  • There's an account I have and I don't remember the password to it. I think the account name is "Chroz" but I didn't connect it to a facebook. I believe this account is being charged monthly even thou...
  • chroze
  • Casual Listener
  • 342 Views
  • 5 replies
  • 0 likes
  • 342 Views
  • 5 replies
  • 0 likes

Spotify 30 day free trial

Hello, I used the free trial premium for 1 month and saw today I was charged 50sd by paypal! How to do now to have this rectified? Thanks for your help and reply!

  • Newbie
  • Hello,   I used the free trial premium for 1 month and saw today I was charged 50sd by paypal! How to do now to have this rectified?   Thanks for your help and reply!   &...
  • Joe
  • Community Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Free Spotify not working on Ipad

Hi, I set my dad up on Free Spotify as he is retired so can't take on a regular payment. He was happy to have the ads etc. This was 8 days ago and now all his playlists are showing as having zero content and saying that he needs to upgrade. He can't ...

  • Newbie
  • Hi,   I set my dad up on Free Spotify as he is retired so can't take on a regular payment.  He was happy to have the ads etc. This was 8 days ago and now all his playlists are showing a...
  • Liam
  • Community Legend
  • 501 Views
  • 1 replies
  • 0 likes
  • 501 Views
  • 1 replies
  • 0 likes

Facebook password

The spotify app is asking me to enter my facebook password directly into it. Is that a direct violation of the FB Terms of Service? They specifically say not to enter your FB password anywhere but FB.

  • Newbie
  • The spotify app is asking me to enter my facebook password directly into it.  Is that a direct violation of the FB Terms of Service?  They specifically say not to enter your FB password any...
  • Peter__
  • Community Legend
  • 541 Views
  • 5 replies
  • 0 likes
  • 541 Views
  • 5 replies
  • 0 likes

Wrong Profile Subscribed

Hey, This might sound lame, but I accidently membered the wrong Spotify profile. Is there anything I can do to transfer it to the right account?

  • Newbie
  • Hey,   This might sound lame, but I accidently membered the wrong Spotify profile. Is there anything I can do to transfer it to the right account?
  • Liam
  • Community Legend
  • 240 Views
  • 2 replies
  • 0 likes
  • 240 Views
  • 2 replies
  • 0 likes

10 hours limit with a new account

Hello, I've had my profile up and running with facebook for around 1 ½ weeks but now I already have the 10 hours limit although I've read that this shouldn't be applied until you've been active for 6 months? Is there anything I can do about this?

  • Casual Listener
  • Hello, I've had my profile up and running with facebook for around 1 ½ weeks but now I already have the 10 hours limit although I've read that this shouldn't be applied until you've been active for...
  • Peter__
  • Community Legend
  • 387 Views
  • 3 replies
  • 0 likes
  • 387 Views
  • 3 replies
  • 0 likes

Solved!! Mine doesn't work still

Can I have an email with how to fix premium on iphone 4 please?

  • Regular
  • Can I have an email with how to fix premium on iphone 4 please?
  • Peter__
  • Community Legend
  • 571 Views
  • 7 replies
  • 0 likes
  • 571 Views
  • 7 replies
  • 0 likes

Solved!! downloading music

Hi all, I'm on spotify for a day now, and I have a quation. I've a premium account, and I want to download some songs. now, when I'm clicking at download a pop-up screen appears: do you want to buy this songs? do I've to pay again fot this song? or i...

  • Newbie
  • Hi all,   I'm on spotify for a day now, and I have a quation.   I've a premium account, and I want to download some songs. now, when I'm clicking at download a pop-up screen appears...
  • Joe
  • Community Legend
  • 1837 Views
  • 6 replies
  • 1 likes
  • 1837 Views
  • 6 replies
  • 1 likes

Solved!! Question about moving with Spotify

I'm originally from the US but just did an exchange year in Germany. I downloaded spotify while living in Germany so now I'm wondering if it will automatically change to the US Spotify when I go back or if I'll have to redownload it? Or how would tha...

  • Newbie
  • I'm originally from the US but just did an exchange year in Germany. I downloaded spotify while living in Germany so now I'm wondering if it will automatically change to the US Spotify when I go...
  • Liam
  • Community Legend
  • 285 Views
  • 2 replies
  • 0 likes
  • 285 Views
  • 2 replies
  • 0 likes

The songs are not available in Spotify but available in Rdio

Hi, I live in Malaysia and I'm a premium user. I know about the licensing and copyright stuff between countries but it is quite weird when I found out that only one Foals (Total Life Forever) album is available in Spotify while in Rdio there are two ...

  • Casual Listener
  • Hi,   I live in Malaysia and I'm a premium user. I know about the licensing and copyright stuff between countries but it is quite weird when I found out that only one  Foals (Total Life...
  • Peter__
  • Community Legend
  • 293 Views
  • 2 replies
  • 0 likes
  • 293 Views
  • 2 replies
  • 0 likes

Offline playlist not available.

I have a playlist with about 1400 songs. When i open spotify with no internet connection, this playlist wont load. Everything else works fine, meaning, the playlist with fewer songs loads just fine. Is this a known error ? It's starting to bug me, si...

  • Newbie
  • I have a playlist with about 1400 songs. When i open spotify with no internet connection, this playlist wont load. Everything else works fine, meaning, the playlist with fewer songs loads just fine. ...
  • Taylor
  • Community Legend
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

if i cancel

if i cancel my spotify will it give me my money back 

  • Newbie
  • if i cancel my spotify will it give me my money back 
  • Taylor
  • Community Legend
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

Mess with account, playlists lost

Hi few days ago I cancelled my premium account, intending to go back to free for a while. But I think my account was cancelled completely? I could still login today, but "error code 410" came up and I could not go online with my desktop application. ...

  • Visitor
  • Hi   few days ago I cancelled my premium account, intending to go back to free for a while. But I think my account was cancelled completely? I could still login today, but "error code 410" c...
  • Peter__
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

PLEASE HELP ME

I just orderd Spotify Premium to a wrong spotify account. When im going to cancel it, i get that I have the wrong password. I KNOW I have the right password. Im really mad and stressed right now. Can someone please help me?

  • Newbie
  • I just orderd Spotify Premium to a wrong spotify account. When im going to cancel it, i get that I have the wrong password. I KNOW I have the right password. Im really mad and stressed right now. Can...
  • Joe
  • Community Legend
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Need Clarification on Offline Playlist Limitations

I have 4 devices that I used Spotify on: Macbook Pro (Mac computer) iPhone 4 (iPhone, duh) Galaxy Nexus (Android Phone) Nexus 7 (Android Tablet) I recently setup Spotify to takeover my old iTunes music. I have about 9000 songs that are "local" to my ...

  • Casual Listener
  • I have 4 devices that I used Spotify on: Macbook Pro (Mac computer) iPhone 4 (iPhone, duh) Galaxy Nexus (Android Phone) Nexus 7 (Android Tablet) I recently setup Spotify to takeover my ...
  • stevo324
  • Casual Listener
  • 1293 Views
  • 2 replies
  • 0 likes
  • 1293 Views
  • 2 replies
  • 0 likes

Solved!! Cannot upgrade from Unlimited to premium

I have unlimited and want to get premium. I go to https://www.spotify.com/fi/get-spotify/upgrade/. There i get this message: By upgrading to our premium service you'll get to enjoy the full Spotify experience. Unlimited music without advertising to y...

  • Newbie
  •     I have unlimited and want to get premium.   I go to https://www.spotify.com/fi/get-spotify/upgrade/.   There i get this message:   By upgrading to our pre...
  • Peter__
  • Community Legend
  • 692 Views
  • 9 replies
  • 0 likes
  • 692 Views
  • 9 replies
  • 0 likes

Account issue with e-mailadres.

Dear spotify, I sended on 14 may a contact forum to you with a question to reset the e-mailadres to my own. Could you please take a look at it cause I still did not recieved any answer.The case number is: 00697538 Thank you Greetings Joram

  • Casual Listener
  • Dear spotify,   I sended on 14 may a contact forum to you with a question to reset the e-mailadres to my own.   Could you please take a look at it cause I still did not recieved any ans...
  • meahtenoha
  • Spotify
  • 393 Views
  • 5 replies
  • 0 likes
  • 393 Views
  • 5 replies
  • 0 likes

Account hijacked

Someone has stolen my account and replaced my email coulianos@gmail.com with "comptejvc40@yahoo.fr" and changed password. I can still login using Facebook, but the thief has removed my playlists and is harassing me by writing me messages by adding ne...

  • Newbie
  • Someone has stolen my account and replaced my email coulianos@gmail.com with "comptejvc40@yahoo.fr" and changed password. I can still login using Facebook, but the thief has removed my playlists and ...
  • Peter__
  • Community Legend
  • 605 Views
  • 1 replies
  • 0 likes
  • 605 Views
  • 1 replies
  • 0 likes