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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • arjavmehta
  • Casual Listener
  • 232224 Views
  • 372 replies
  • 22 likes
  • Account
    Free
  • 232224 Views
  • 372 replies
  • 22 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12491 Views
  • 6 replies
  • 11 likes
  • Security
  • 12491 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Bodaz
  • Newbie
  • 526726 Views
  • 987 replies
  • 113 likes
  • Account
  • 526726 Views
  • 987 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127636 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127636 Views
  • 74 replies
  • 12 likes

Solved!! Company subscription

What are the rules for using a spotify subscription in a company? It would be great to have a common access to spotify at my work.

  • Newbie
  • What are the rules for using a spotify subscription in a company? It would be great to have a common access to spotify at my work. 
  • Sam
  • Spotify
  • 441 Views
  • 3 replies
  • 0 likes
  • 441 Views
  • 3 replies
  • 0 likes

How do I activate?

My 48 trial time is up and I want the premium. I just get the radio....my playlists don't work. How do I activate?

  • Newbie
  • My 48 trial time is up and I want the premium. I just get the radio....my playlists don't work. How do I activate?
  • Sam
  • Spotify
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

spotify giftcard question

So im thinking of getting a premium account but i dont trust giving out my card info over the connection im on so i was going to get a giftcard but i noticed on the premium subscription you need 9.99 plus .60 in order to get it. But the only options ...

  • Newbie
  • So im thinking of getting a premium account but i dont trust giving out my card info over the connection im on so i was going to get a giftcard but i noticed on the premium subscription you need 9.99...
  • Sam
  • Spotify
  • 227 Views
  • 2 replies
  • 0 likes
  • 227 Views
  • 2 replies
  • 0 likes

Trying to Cancel Subscription but getting a "502 Bad Gateway" error

Description I am trying to cancel my subscription to spotify, but I keep getting a "502 Bad Gateway" error when trying to go to the subscription tab. My subscription ends today, and I would not like to be charged unfairly, since I have read elsewhere...

  • Newbie
  •   Description I am trying to cancel my subscription to spotify, but I keep getting a "502 Bad Gateway" error when trying to go to the subscription tab. My subscription ends today, and I woul...
  • robertv
  • Casual Listener
  • 452 Views
  • 4 replies
  • 1 likes
  • 452 Views
  • 4 replies
  • 1 likes

Solved!! Does my computer need to be one of my 3 devices for Spotify Premium?

I'm planning on signing up for Premium tomorrow. I want my 3 devices to be an ipod touch, tablet, and android galaxy player. Right now I just have the free version on my laptop, android player, and tablet. Can I switch the last device option to my ip...

  • Casual Listener
  • I'm planning on signing up for Premium tomorrow. I want my 3 devices to be an ipod touch, tablet, and android galaxy player. Right now I just have the free version on my laptop, android player, and t...
  • justresistable
  • Casual Listener
  • 950 Views
  • 2 replies
  • 0 likes
  • 950 Views
  • 2 replies
  • 0 likes

I want to login to Spotify using Facebook details instead of Spotify.

This is a really surprising request, but I prefer to be seen in Spotify as in my Facebook name and surname; instead of my username.Is this possible? If yes, how? Please let me know.

  • Casual Listener
  • This is a really surprising request, but I prefer to be seen in Spotify as in my Facebook name and surname; instead of my username. Is this possible? If yes, how? Please let me k...
  • Taylor
  • Community Legend
  • 755 Views
  • 5 replies
  • 1 likes
  • 755 Views
  • 5 replies
  • 1 likes

2 accounts under 1 username

Have 2 accounts under the same username, but with different passwords. The first one was with a premium account (via KPN), and the 2nd one was created (without my knowledge) by a family member with the same username but now for temporary free premium...

  • Newbie
  • Have 2 accounts under the same username, but with different passwords. The first one was with a premium account (via KPN), and the 2nd one was created (without my knowledge) by a family member with t...
  • meahtenoha
  • Spotify
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Not able to reset password, help!!

I don't remember which password I chose for my new premium account. When I try to reset password, the link redirects me to spotify.com.... Any ideas on how to solve this problem?? Thanks!

  • Newbie
  • I don't remember which password I chose for my new premium account. When I try to reset password, the link redirects me to spotify.com.... Any ideas on how to solve this problem?? Thanks! 🙂
  • Adam
  • Roadie
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Beware: Spotify is trying to rip me off (now I have to cancel my bank account)

These guys are true crooks. I cancelled my subscription months ago and uninstalled their crappy/buggy mobile app and the subscription AUTOMATICALLY reactivated itself and they charged my account and now I cannot undo my subscription. Because I cannot...

  • Visitor
  • These guys are true crooks. I cancelled my subscription months ago and uninstalled their crappy/buggy mobile app and the subscription AUTOMATICALLY reactivated itself and they charged my account and ...
  • Peter__
  • Community Legend
  • 598 Views
  • 5 replies
  • 0 likes
  • 598 Views
  • 5 replies
  • 0 likes

someone created account with my email, please delete it

hi, someone else created a spotify account with my email address. I wasn't a spotify user and I'm not interested in being one. please delete my account.

  • Visitor
  • hi, someone else created a spotify account with my email address. I wasn't a spotify user and I'm not interested in being one. please delete my account.
  • Peter__
  • Community Legend
  • 402 Views
  • 1 replies
  • 0 likes
  • 402 Views
  • 1 replies
  • 0 likes

Solved!! Paying by debit?

Hey Guys, I want an abbo of spotify ultimate for 4,99 €. Can I pay with debit? Where can I place my bank account details? thank you Dani

  • Visitor
  • Hey Guys,   I want an abbo of spotify ultimate for 4,99 €. Can I pay with debit? Where can I place my bank account details?   thank you Dani
  • Peter__
  • Community Legend
  • 514 Views
  • 3 replies
  • 0 likes
  • 514 Views
  • 3 replies
  • 0 likes

Email already in use when I change my profile country

Hi I used to use Spotify when it was available in Ireland a couple of years ago. When my credit card expired, I was no longer able to use the premium service in ireland. I attempted to change my country to UK to continue to use the service but that d...

  • Newbie
  • Hi   I used to use Spotify when it was available in Ireland a couple of years ago. When my credit card expired, I was no longer able to use the premium service in ireland. I attempted to...
  • Adam
  • Roadie
  • 353 Views
  • 2 replies
  • 0 likes
  • 353 Views
  • 2 replies
  • 0 likes

Solved!! Can't remove my old facebook account from my spotify account to use my new facebook?

There is no "disconnect from facebook" in preferences, it say "connect to facebook" instead but it still says I'm using my old facebook when I'm in spotify. This is getting on my nerves, please halp.

  • Casual Listener
  • There is no "disconnect from facebook" in preferences, it say "connect to facebook" instead but it still says I'm using my old facebook when I'm in spotify. This is getting on my nerves, please halp.
  • Adam
  • Roadie
  • 3092 Views
  • 18 replies
  • 0 likes
  • 3092 Views
  • 18 replies
  • 0 likes

Deleted my facebook

I deleted my facebook and i cant log back on. How can i get into my account. I want to cancel it to then make one that is not lnked to facebook.

  • Newbie
  • I deleted my facebook and i cant log back on. How can i get into my account. I want to cancel it to then make one that is not lnked to facebook.
  • Adam
  • Roadie
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Downgrading to older version

Is there a way i can downgrade, i dont like the 'Discovery' feature in the new one, i can't find sny new music. And if i dongrade will i lose any music in my playlist? Thank you

  • Newbie
  • Is there a way i can downgrade, i dont like the 'Discovery' feature in the new one, i can't find sny new music. And if i dongrade will i lose any music in my playlist?   Thank you 
  • Adam
  • Roadie
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

will I be billed twice?

I have upgraded to Premium from my office PC with no issues. I got home and I found out that Spotify on my other PC hadn't been upgraded so I shut it down and restarted it, even reinstalled it but no way: I had to resubscribe with the same credit car...

  • Newbie
  • I have upgraded to Premium from my office PC with no issues. I got home and I found out that Spotify on my other PC hadn't been upgraded so I shut it down and restarted it, even reinstalled it but no...
  • Adam
  • Roadie
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Solved!! Starred songs

Okay, I'd like to unstar everything on my account, but have an unreal amount of sougs, thus it would take forever to unstar them all one by one, so is there a way to unstar them all at once, or perhaps get you guys to do it for me?

  • Music Fan
  • Okay, I'd like to unstar everything on my account, but have an unreal amount of sougs, thus it would take forever to unstar them all one by one, so is there a way to unstar them all at once, or perha...
  • Helloooo
  • Newbie
  • 3748 Views
  • 4 replies
  • 0 likes
  • 3748 Views
  • 4 replies
  • 0 likes

Devices

Someone I'm not too fond of got a hold of my Spotify account information, and it keeps pausing my music because it is being played elsewhere. Is there an option where I can manage the devices in which I'm logged into on?

  • Newbie
  • Someone I'm not too fond of got a hold of my Spotify account information, and it keeps pausing my music because it is being played elsewhere. Is there an option where I can manage the devices in whic...
  • Joe
  • Community Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Not receiving password reset emails

Hi - I've forgotten the password of my Premium account, and when I click on the reset password link, I don't get an email through. I've tried clicking reset password through the website and through the client, but nothing. Have been checking spam fil...

  • Casual Listener
  • Hi - I've forgotten the password of my Premium account, and when I click on the reset password link, I don't get an email through. I've tried clicking reset password through the website and through...
  • bripperj
  • Casual Listener
  • 379 Views
  • 2 replies
  • 0 likes
  • 379 Views
  • 2 replies
  • 0 likes

Can't connect with Facebook after changing password

I changed my Facebook password and now, when I try to connect to Facebook on Spotify from my Windows 7 laptop, I get a Facebook "Review Recent Login" message window, but it's not large enough to display the buttons I need to click on to OK the connec...

  • Visitor
  • I changed my Facebook password and now, when I try to connect to Facebook on Spotify from my Windows 7 laptop, I get a Facebook "Review Recent Login" message window, but it's not large enough to disp...
  • Joe
  • Community Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes