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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 464 Views
  • 0 replies
  • 7 likes
  • Security
  • 464 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 441076 Views
  • 968 replies
  • 108 likes
  • Account
  • 441076 Views
  • 968 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1196040 Views
  • 119 replies
  • 116 likes
  • Account
  • 1196040 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 107092 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 107092 Views
  • 70 replies
  • 11 likes

Can't log in and am not receiving password reset.

Hi, this is regarding my account "flurreh" Earlier this week when I tried to log in, spotify sed that my password was incorrect, I have never changed the password on my account and don't think I ever would do it.. I can't access the website but when ...

  • Newbie
  • Hi, this is regarding my account "flurreh"   Earlier this week when I tried to log in, spotify sed that my password was incorrect, I have never changed the password on my account and do...
  • Greg
  • Roadie
  • 322 Views
  • 2 replies
  • 0 likes
  • 322 Views
  • 2 replies
  • 0 likes

bands with the same name

i've been trying to contact spotify about a problem on 2 of my albums listing. there's a lot of new bands called "neon" and i can't promote a direct link to my discography because it's a huge mess. this is the link to all the Neon bands: Neonbut, in ...

  • Roadie
  • i've been trying to contact spotify about a problem on 2 of my albums listing. there's a lot of new bands called "neon" and i can't promote a direct link to my discography because it's a huge mess. ...
  • SteveBrammer
  • Community Legend
  • 958 Views
  • 9 replies
  • 2 likes
  • 958 Views
  • 9 replies
  • 2 likes

Manual password reset needed. No reset mail recieved.

Need password reset. I don't recieve any email even though it says i should. Have sent mail to support and recieved case ID back: 00716441. Have replied to the no-reply message.

  • Newbie
  • Need password reset. I don't recieve any email even though it says i should. Have sent mail to support and recieved case ID back: 00716441. Have replied to the no-reply message. 
  • Peter__
  • Community Legend
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Help

I am trying to log into my spotify account but can not remember my password. I can not access my playlists and am not happy paying for a service I am not receiving. I've already asked to reset my password and I have not received the email. NO its not...

  • Newbie
  • I am trying to log into my spotify account but can not remember my password. I can not access my playlists and am not happy paying for a service I am not receiving. I've already asked to reset my pas...
  • Peter__
  • Community Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Solved!! Wrong Subscription Status

I've been using Spotify unlimited since 2011 and my account seems to have reverted to a free one. Had a look at my bank and I can see £4.99 to 'SPOTIFY SPOTIFY UNLIMI LONDON' going out on 07/05/2013 so I don't see how this can have happened. When I t...

  • Casual Listener
  • I've been using Spotify unlimited since 2011 and my account seems to have reverted to a free one. Had a look at my bank and I can see £4.99 to 'SPOTIFY SPOTIFY UNLIMI LONDON' going out on 07/05/...
  • RobAJ
  • Casual Listener
  • 441 Views
  • 3 replies
  • 0 likes
  • 441 Views
  • 3 replies
  • 0 likes

all playlists and starred title lost! Help!!

Hey guys! I have lost all my playlists and I will be very very thankful if you can help me get them back... I am really sure I don't have an original spotify account only the one connected with facebook. The posts above couldn't help me because I don...

  • Newbie
  • Hey guys! I have lost all my playlists and I will be very very thankful if you can help me get them back... I am really sure I don't have an original spotify account only the one connected ...
  • Adam
  • Roadie
  • 252 Views
  • 2 replies
  • 0 likes
  • 252 Views
  • 2 replies
  • 0 likes

Reseting Password

I cant reset my password, when i do it, i don't get any Email... What can i do?? I am paying for Spotify, i dont want to do this longer and i cant reset my password (i am logging with FB, but i dont remember my Spotify password) and i cant reset it b...

  • Newbie
  • I cant reset my password, when i do it, i don't get any Email... What can i do?? I am paying for Spotify, i dont want to do this longer and i cant reset my password (i am logging with FB, but i dont ...
  • Adam
  • Roadie
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Solved!! Can't change payment info!

I am trying to change my payment info but I can't find the link in subscription!

  • Casual Listener
  • I am trying to change my payment info but I can't find the link in subscription!
  • Peter__
  • Community Legend
  • 7227 Views
  • 64 replies
  • 1 likes
  • 7227 Views
  • 64 replies
  • 1 likes

Solved!! Free time ending too soon?

Hey!I need help. I got yesterday time on spotify again (yey), but I noticed now that I only have 52mins left. There is no way I could have listened more than... 4 hours, maybe. Is it possible that it is bugged? *EDIT* If this is the wrong place, plea...

  • Casual Listener
  • Hey! I need help. I got yesterday time on spotify again (yey), but I noticed now that I only have 52mins left. There is no way I could have listened more than... 4 hours, maybe. Is it possible tha...
  • Peter__
  • Community Legend
  • 783 Views
  • 3 replies
  • 0 likes
  • 783 Views
  • 3 replies
  • 0 likes

Account Reset

Does anyone know how to reset my Spotify account on iOS? I have a folder that I cannot delete. Each time I try Spotify quits. The folder is named "New Music". I do not remember creating it and it has multiple old folders nested inside of it. These fo...

  • Casual Listener
  • Does anyone know how to reset my Spotify account on iOS? I have a folder that I cannot delete. Each time I try Spotify quits. The folder is named "New Music". I do not remember creating it and it has...
  • Peter__
  • Community Legend
  • 657 Views
  • 3 replies
  • 0 likes
  • 657 Views
  • 3 replies
  • 0 likes

I travelled overseas, came back and now spotify won't work

Hi, I have spotify premium, installed and based in the UK. All worked fine until I went to Abu Dhabi, where whenever I used my iPhone, my spotify said that only spotify premium users could use playlists and radio in that region. I figured it was just...

  • Newbie
  • Hi, I have spotify premium, installed and based in the UK. All worked fine until I went to Abu Dhabi, where whenever I used my iPhone, my spotify said that only spotify premium users could use playli...
  • mikemax
  • Casual Listener
  • 1183 Views
  • 12 replies
  • 0 likes
  • 1183 Views
  • 12 replies
  • 0 likes

Solved!! howto place link from spotify

hi, for the yaboroqe music project, we have put a song on spotify (paradise by Jah -yaboroqe) How can I put a link on my website ,which refers to the song on spotify? thanks for the feedback kubuss

  • Newbie
  • hi,   for the yaboroqe music project, we have put a song on spotify (paradise by Jah -yaboroqe)   How can I put a link on my website ,which refers to the song on spotify?   ...
  • Adam
  • Roadie
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Help

My spotify money didn't come out and I can now not listen to spotify on my phone. I have the money in my account now what do I need to do to get it up and running?

  • Newbie
  • My spotify money didn't come out and I can now not listen to spotify on my phone. I have the money in my account now what do I need to do to get it up and running?
  • Taylor
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Logout

Hello,I think I forgott to log out from some friends phones and they are now using my account.Can you please logout all active users?Thanks

  • Casual Listener
  • Hello, I think I forgott to log out from some friends phones and they are now using my account. Can you please logout all active users? Thanks
  • Taylor
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Premium issue

I'm having the same issue. I have an iPhone 4.. If I delete my app and reinstall won't I lose my playlists?

  • Newbie
  • I'm having the same issue. I have an iPhone 4.. If I delete my app and reinstall won't I lose my playlists?
  • Taylor
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

My premium account has been hacked

Hi there, Only a short while ago I could not log into my Spotify account using the login; only via my facebook. The email address has been changed aswell as the password so I cannot reset it or talk to customer services. Please help!

  • Newbie
  • Hi there,   Only a short while ago I could not log into my Spotify account using the login; only via my facebook. The email address has been changed aswell as the password so I cannot rese...
  • Taylor
  • Community Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

I would like to disable my facebook and just log into spotify using my email address.

I want to disable my facebook account, and log in using a email address. I would like to keep my playlists. Can this be done?

  • Newbie
  • I want to disable my facebook account, and log in using a email address. I would like to keep my playlists. Can this be done?
  • Taylor
  • Community Legend
  • 402 Views
  • 1 replies
  • 0 likes
  • 402 Views
  • 1 replies
  • 0 likes

Solved!! Original account is ghosting around

Hi, As an everyday spotify user, I use 2 accounts. The 1st one's connected to my facebook account and is my "main" account, the second 1 is just chillin around. Today however, I somehow managed to log in via facebook on my 2nd account, then I found o...

  • Casual Listener
  • Hi, As an everyday spotify user, I use 2 accounts. The 1st one's connected to my facebook account and is my "main" account, the second 1 is just chillin around. Today however, I somehow managed to lo...
  • Linksys
  • Casual Listener
  • 553 Views
  • 2 replies
  • 0 likes
  • 553 Views
  • 2 replies
  • 0 likes

Facebook login gives an error and email address isn't connected to my account anymore

I haven't used this account in a few months, but because my main facebook is connected to it I deceided to get premium on this one.So I tried logging in with facebook, but it gives an error saying: "Er is een fout opgetreden bij het verwerken van je ...

  • Regular
  • I haven't used this account in a few months, but because my main facebook is connected to it I deceided to get premium on this one. So I tried logging in with facebook, but it gives an error saying:...
  • meahtenoha
  • Spotify
  • 1077 Views
  • 10 replies
  • 0 likes
  • 1077 Views
  • 10 replies
  • 0 likes

I accidentally deleted my playlist..

Hi, I was in a haste and accidentally deleted my playlist.. Took weeks to make it! It was called: smuud Please Help! (I made a post earlier, but I think I did something wrong)

  • Newbie
  • Hi, I was in a haste and accidentally deleted my playlist..   Took weeks to make it!   It was called: smuud   Please Help!   (I made a post earlier, but I think I ...
  • Peter__
  • Community Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes