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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9896 Views
  • 3 replies
  • 9 likes
  • Security
  • 9896 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 493269 Views
  • 981 replies
  • 111 likes
  • Account
  • 493269 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213855 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213855 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122628 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122628 Views
  • 72 replies
  • 12 likes

Wrong Profile Subscribed

Hey, This might sound lame, but I accidently membered the wrong Spotify profile. Is there anything I can do to transfer it to the right account?

  • Newbie
  • Hey,   This might sound lame, but I accidently membered the wrong Spotify profile. Is there anything I can do to transfer it to the right account?
  • Liam
  • Community Legend
  • 249 Views
  • 2 replies
  • 0 likes
  • 249 Views
  • 2 replies
  • 0 likes

10 hours limit with a new account

Hello, I've had my profile up and running with facebook for around 1 ½ weeks but now I already have the 10 hours limit although I've read that this shouldn't be applied until you've been active for 6 months? Is there anything I can do about this?

  • Casual Listener
  • Hello, I've had my profile up and running with facebook for around 1 ½ weeks but now I already have the 10 hours limit although I've read that this shouldn't be applied until you've been active for...
  • Peter__
  • Community Legend
  • 399 Views
  • 3 replies
  • 0 likes
  • 399 Views
  • 3 replies
  • 0 likes

Solved!! Mine doesn't work still

Can I have an email with how to fix premium on iphone 4 please?

  • Regular
  • Can I have an email with how to fix premium on iphone 4 please?
  • Peter__
  • Community Legend
  • 588 Views
  • 7 replies
  • 0 likes
  • 588 Views
  • 7 replies
  • 0 likes

Solved!! downloading music

Hi all, I'm on spotify for a day now, and I have a quation. I've a premium account, and I want to download some songs. now, when I'm clicking at download a pop-up screen appears: do you want to buy this songs? do I've to pay again fot this song? or i...

  • Newbie
  • Hi all,   I'm on spotify for a day now, and I have a quation.   I've a premium account, and I want to download some songs. now, when I'm clicking at download a pop-up screen appears...
  • Joe
  • Community Legend
  • 1861 Views
  • 6 replies
  • 1 likes
  • 1861 Views
  • 6 replies
  • 1 likes

Solved!! Question about moving with Spotify

I'm originally from the US but just did an exchange year in Germany. I downloaded spotify while living in Germany so now I'm wondering if it will automatically change to the US Spotify when I go back or if I'll have to redownload it? Or how would tha...

  • Newbie
  • I'm originally from the US but just did an exchange year in Germany. I downloaded spotify while living in Germany so now I'm wondering if it will automatically change to the US Spotify when I go...
  • Liam
  • Community Legend
  • 297 Views
  • 2 replies
  • 0 likes
  • 297 Views
  • 2 replies
  • 0 likes

The songs are not available in Spotify but available in Rdio

Hi, I live in Malaysia and I'm a premium user. I know about the licensing and copyright stuff between countries but it is quite weird when I found out that only one Foals (Total Life Forever) album is available in Spotify while in Rdio there are two ...

  • Casual Listener
  • Hi,   I live in Malaysia and I'm a premium user. I know about the licensing and copyright stuff between countries but it is quite weird when I found out that only one  Foals (Total Life...
  • Peter__
  • Community Legend
  • 311 Views
  • 2 replies
  • 0 likes
  • 311 Views
  • 2 replies
  • 0 likes

Offline playlist not available.

I have a playlist with about 1400 songs. When i open spotify with no internet connection, this playlist wont load. Everything else works fine, meaning, the playlist with fewer songs loads just fine. Is this a known error ? It's starting to bug me, si...

  • Newbie
  • I have a playlist with about 1400 songs. When i open spotify with no internet connection, this playlist wont load. Everything else works fine, meaning, the playlist with fewer songs loads just fine. ...
  • Taylor
  • Community Legend
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

if i cancel

if i cancel my spotify will it give me my money back 

  • Newbie
  • if i cancel my spotify will it give me my money back 
  • Taylor
  • Community Legend
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

Mess with account, playlists lost

Hi few days ago I cancelled my premium account, intending to go back to free for a while. But I think my account was cancelled completely? I could still login today, but "error code 410" came up and I could not go online with my desktop application. ...

  • Visitor
  • Hi   few days ago I cancelled my premium account, intending to go back to free for a while. But I think my account was cancelled completely? I could still login today, but "error code 410" c...
  • Peter__
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

PLEASE HELP ME

I just orderd Spotify Premium to a wrong spotify account. When im going to cancel it, i get that I have the wrong password. I KNOW I have the right password. Im really mad and stressed right now. Can someone please help me?

  • Newbie
  • I just orderd Spotify Premium to a wrong spotify account. When im going to cancel it, i get that I have the wrong password. I KNOW I have the right password. Im really mad and stressed right now. Can...
  • Joe
  • Community Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Need Clarification on Offline Playlist Limitations

I have 4 devices that I used Spotify on: Macbook Pro (Mac computer) iPhone 4 (iPhone, duh) Galaxy Nexus (Android Phone) Nexus 7 (Android Tablet) I recently setup Spotify to takeover my old iTunes music. I have about 9000 songs that are "local" to my ...

  • Casual Listener
  • I have 4 devices that I used Spotify on: Macbook Pro (Mac computer) iPhone 4 (iPhone, duh) Galaxy Nexus (Android Phone) Nexus 7 (Android Tablet) I recently setup Spotify to takeover my ...
  • stevo324
  • Casual Listener
  • 1311 Views
  • 2 replies
  • 0 likes
  • 1311 Views
  • 2 replies
  • 0 likes

Solved!! Cannot upgrade from Unlimited to premium

I have unlimited and want to get premium. I go to https://www.spotify.com/fi/get-spotify/upgrade/. There i get this message: By upgrading to our premium service you'll get to enjoy the full Spotify experience. Unlimited music without advertising to y...

  • Newbie
  •     I have unlimited and want to get premium.   I go to https://www.spotify.com/fi/get-spotify/upgrade/.   There i get this message:   By upgrading to our pre...
  • Peter__
  • Community Legend
  • 740 Views
  • 9 replies
  • 0 likes
  • 740 Views
  • 9 replies
  • 0 likes

Account issue with e-mailadres.

Dear spotify, I sended on 14 may a contact forum to you with a question to reset the e-mailadres to my own. Could you please take a look at it cause I still did not recieved any answer.The case number is: 00697538 Thank you Greetings Joram

  • Casual Listener
  • Dear spotify,   I sended on 14 may a contact forum to you with a question to reset the e-mailadres to my own.   Could you please take a look at it cause I still did not recieved any ans...
  • meahtenoha
  • Spotify
  • 398 Views
  • 5 replies
  • 0 likes
  • 398 Views
  • 5 replies
  • 0 likes

Account hijacked

Someone has stolen my account and replaced my email coulianos@gmail.com with "comptejvc40@yahoo.fr" and changed password. I can still login using Facebook, but the thief has removed my playlists and is harassing me by writing me messages by adding ne...

  • Newbie
  • Someone has stolen my account and replaced my email coulianos@gmail.com with "comptejvc40@yahoo.fr" and changed password. I can still login using Facebook, but the thief has removed my playlists and ...
  • Peter__
  • Community Legend
  • 616 Views
  • 1 replies
  • 0 likes
  • 616 Views
  • 1 replies
  • 0 likes

Re: Disposal problems, "Followers and Followed", for the second consecutive

Hello, Peter, also say that the activity has disappeared in the profile does not update what is shared, neither the songs that highlight, Do all these problems, I just happens me...?

  • Regular
  • Hello, Peter, also say that the activity has disappeared in the profile does not update what is shared, neither the songs that highlight, Do all these problems, I just happens me...?
  • meahtenoha
  • Spotify
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

I don't have a credit card but want premium service.

I don't have credit cards, and for good reason. Is there any other payment option for me to acquire premium service? For example; Can Verizon (my mobile carrier) bill me $9.99 monthly on Spotify's behalf? I know MetroPCS does this for Rhapsody subscr...

  • Casual Listener
  • I don't have credit cards, and for good reason. Is there any other payment option for me to acquire premium service? For example; Can Verizon (my mobile carrier) bill me $9.99 monthly on Spotify's be...
  • Peter__
  • Community Legend
  • 873 Views
  • 4 replies
  • 0 likes
  • 873 Views
  • 4 replies
  • 0 likes

Paypal payment failed

Hi, Normally I pay for my premium account via paypal/pre-paid creditcard. This was no problem but the last payment failed and I don't know why. Ballance is OK. Nothing changed Does somebody has knowledge of Paypal's changed any requirements like the ...

  • Newbie
  • Hi,   Normally I pay for my premium account via paypal/pre-paid creditcard.   This was no problem but the last payment failed and I don't know why. Ballance is OK. Nothing changed ...
  • Liam
  • Community Legend
  • 799 Views
  • 1 replies
  • 0 likes
  • 799 Views
  • 1 replies
  • 0 likes

Cancelled subscription but they have still charged me

So I started a Spotify Unlimited account for a party on 14 May, and cancelled my subscription straight after so that I didn't have to keep paying. It was all confirmed by Spotify etc. Fast forward to this month - I just woke up to a nice PayPal email...

  • Newbie
  • So I started a Spotify Unlimited account for a party on 14 May, and cancelled my subscription straight after so that I didn't have to keep paying. It was all confirmed by Spotify etc. Fast forward to...
  • Taylor
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

ending prescription

how do i stop spotify from charging more on my credicsrd. i want to end my prescription but icannot figur out how to. can someone show me step by step how to do it

  • Newbie
  • how do i stop spotify from charging more on my credicsrd. i want to end my prescription but icannot figur out how to. can someone show me step by step how to do it
  • Taylor
  • Community Legend
  • 544 Views
  • 1 replies
  • 0 likes
  • 544 Views
  • 1 replies
  • 0 likes