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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 344 Views
  • 0 replies
  • 6 likes
  • Security
  • 344 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 438613 Views
  • 970 replies
  • 108 likes
  • Account
  • 438613 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194735 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194735 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106630 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106630 Views
  • 70 replies
  • 11 likes

Solved!! Unlimited Trial

Hi!   Is it possible to get a free trial of just the unlimited features?

  • Casual Listener
  • Hi!   Is it possible to get a free trial of just the unlimited features?
  • donovan_jd
  • Casual Listener
  • 962 Views
  • 2 replies
  • 0 likes
  • 962 Views
  • 2 replies
  • 0 likes

Bought subscription to wrong account

I must have two very similar user names or accounts. I was a premium user and my Credit Card expired. While trying to renew my premium subscription, i think i may have paid the incorrect account (not the one I use). Can someone apply my subscription ...

  • Newbie
  • I must have two very similar user names or accounts.  I was a premium user and my Credit Card expired.  While trying to renew my premium subscription, i think i may have paid the incorrect ...
  • Peter__
  • Community Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Playlist deleted - please help

Hi, I attempted to make a reply on the mega thread but the reply button was out. Whilst clearing through my playlist and deleting some tracks I ended up actually hitting delete on the entire playlist and lost what i've been collecting over this week ...

  • Visitor
  • Hi,   I attempted to make a reply on the mega thread but the reply button was out. Whilst clearing through my playlist and deleting some tracks I ended up actually hitting delete on the enti...
  • user-removed
  • Not applicable
  • 189 Views
  • 2 replies
  • 0 likes
  • 189 Views
  • 2 replies
  • 0 likes

Solved!! Tried resetting my password but i still cant login

Hi! I have changed my password many times but i still cant login. The only thing i get is "incorrect password or username" what should i do?

  • Casual Listener
  • Hi! I have changed my password many times but i still cant login. The only thing i get is "incorrect password or username" what should i do?
  • Sam
  • Spotify
  • 393 Views
  • 3 replies
  • 0 likes
  • 393 Views
  • 3 replies
  • 0 likes

Help Please

I Accidently (Stupidly Wasn't Paying Attention To What I Was Doing) Signed Up For Spotify Free. I Went Through All The Things It Said I Needed To Do To Cancel A Subscripton But When I Go To The Part About "View Your Options" Under The Cancel Your Sub...

  • Visitor
  • I Accidently (Stupidly Wasn't Paying Attention To What I Was Doing) Signed Up For Spotify Free. I Went Through All The Things It Said I Needed To Do To Cancel A Subscripton But When I Go To The Part ...
  • Peter__
  • Community Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Email - Facebook

Okay...My spotify is connected through my facebook and the email address I use for my facebook (and now spotify) I CANNOT acssess at all. I went on facebook and changed the primary email address to my current one and deleted the old email that i no l...

  • Casual Listener
  • Okay... My spotify is connected through my facebook and the email address I use for my facebook (and now spotify) I CANNOT acssess at all.   I went on facebook and changed the primary email a...
  • Peter__
  • Community Legend
  • 310 Views
  • 4 replies
  • 0 likes
  • 310 Views
  • 4 replies
  • 0 likes

I´ve purchased Spotify Premium but still have ads

I have purchased spotify premium after the free trial, yet adverts are still coming up. I was wondering how i would go about fixing this problem?

  • Visitor
  • I have purchased spotify premium after the free trial, yet adverts are still coming up. I was wondering how i would go about fixing this problem?
  • Joe
  • Community Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

My spotify keeps launching each time I start my computer

I have windows 7 and every time I start my computer SPotify launches and takes a long time loading. Today it made my computer crash 3 times in a row. I HAVE DISABLED SPOTIFY FROM LAUNCHING IN MY ACCOUNT. I have set it so that it doesn't launch when m...

  • Newbie
  • I have windows 7 and every time I start my computer SPotify launches and takes a long time loading.  Today it made my computer crash 3 times in a row.     I HAVE DISABLED SPOTIFY FRO...
  • Peter__
  • Community Legend
  • 1295 Views
  • 9 replies
  • 0 likes
  • 1295 Views
  • 9 replies
  • 0 likes

deleted playlist

My wife was using my account to add music, and accidentally deleted my party playlist. Is there anyway to get it back?

  • Newbie
  • My wife was using my account to add music, and accidentally deleted my party playlist.  Is there anyway to get it back?
  • Adam
  • Roadie
  • 213 Views
  • 2 replies
  • 0 likes
  • 213 Views
  • 2 replies
  • 0 likes

Can't to Facebook.

I don't see where I link my account to Facebook . I tried the http:// solution and got two critters eating the page.

  • Casual Listener
  • I don't see where I link my account to Facebook . I tried the http:// solution and got two critters eating the page.
  • Jamie
  • Spotify Legend
  • 382 Views
  • 3 replies
  • 0 likes
  • 382 Views
  • 3 replies
  • 0 likes

Support for account migration.

Hi, I contacted support for assistance on whether its possible to migrate my account. Its been 6 days. How do I know if anyone is looking up on this case? (#00698545)

  • Casual Listener
  • Hi,   I contacted support for assistance on whether its possible to migrate my account. Its been 6 days. How do I know if anyone is looking up on this case?  (#00698545)
  • bem69
  • Casual Listener
  • 231 Views
  • 2 replies
  • 0 likes
  • 231 Views
  • 2 replies
  • 0 likes

Google All Access Music

Dear Spotify - I have been given the opportunity to join Google's new All Access Music for 7.99/month and it will allow 10 devices offline or online versus your service which is 9.99/month 3 devices and only 1 offline. My question is: Are you plannin...

  • Casual Listener
  • Dear Spotify -   I have been given the opportunity to join Google's new All Access Music for 7.99/month and it will allow 10 devices offline or online versus your service which is 9.99/month...
  • xrbmail
  • Casual Listener
  • 538 Views
  • 2 replies
  • 0 likes
  • 538 Views
  • 2 replies
  • 0 likes

"Block from Inbox" not working as expected

I have selected "Block from Inbox" for a particular user but when they share music to me, its still shows up in my inbox. I would expect this feature to stop this. Am I expecting this feature to do something it is not designed to do?

  • Regular
  • I have selected "Block from Inbox" for a particular user but when they share music to me, its still shows up in my inbox. I would expect this feature to stop this. Am I expecting this feature to do s...
  • dkellett
  • Regular
  • 740 Views
  • 7 replies
  • 0 likes
  • 740 Views
  • 7 replies
  • 0 likes

48 hour trial question. Please answer!

So I downloaded Spotify on my phone today and it said I started a 48 hour trial. Do I have to cancel the trial before I get charged monthly?

  • Casual Listener
  • So I downloaded Spotify on my phone today and it said I started a 48 hour trial. Do I have to cancel the trial before I get charged monthly?
  • austinnnnnguyen
  • Casual Listener
  • 374 Views
  • 2 replies
  • 0 likes
  • 374 Views
  • 2 replies
  • 0 likes

Duplicate Account? Facebook?

I just reinstalled Windows and loaded up Spotify, but then when I closed Spotify and put in my login info, none of my playlists show up. I tried the steps shown, but I can not login properly. I think there is a duplicate account issue. Any help?

  • Visitor
  • I just reinstalled Windows and loaded up Spotify, but then when I closed Spotify and put in my login info, none of my playlists show up.   I tried the steps shown, but I can not login proper...
  • Sam
  • Spotify
  • 552 Views
  • 5 replies
  • 0 likes
  • 552 Views
  • 5 replies
  • 0 likes

E-cards are no longer available in the US

I know you can not buy an E-card in the US, but if someone from the UK, for instance, were to buy an E-card and send it to me, would I still be able to use it?

  • Newbie
  • I know you can not buy an E-card in the US, but if someone from the UK, for instance, were to buy an E-card and send it to me, would I still be able to use it?
  • Sam
  • Spotify
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Over my 10 hour limit

Hi, I'm over my 10 hour limit. So it means I can't listen to any music (which isn't in my library) till the 1st of june? And is there any way to buy Unlimited/Premium without having a credit card? I'm thinking about buying Premium or Unlimited , but ...

  • Gig Goer
  • Hi,   I'm over my 10 hour limit. So it means I can't listen to  any music (which isn't in my library) till the 1st of june? And is there any way to buy Unlimited/Premium without havin...
  • Sam
  • Spotify
  • 509 Views
  • 2 replies
  • 0 likes
  • 509 Views
  • 2 replies
  • 0 likes

Trying to cancel my subscription but keeps giving me error message

My free 30 day trial ends tomorrow and all I want to do is cancel my subscription. When I click cancel and it's at the page where it will verify my Facebook it gives me an error that I'm not logged in when I'm clearly logged in to my Facebook and Spo...

  • Casual Listener
  • My free 30 day trial ends tomorrow and all I want to do is cancel my subscription. When I click cancel and it's at the page where it will verify my Facebook it gives me an error that I'm not logged i...
  • Sam
  • Spotify
  • 1404 Views
  • 5 replies
  • 0 likes
  • 1404 Views
  • 5 replies
  • 0 likes

My Premium Account Hacked

Hello, I wanted to know if is there anyway to contact client support in Spain. It seems that my account has been hacked. I am able to log in via facebook but when I look at my account details the email and password has been changed. Is there anyway t...

  • Casual Listener
  • Hello,   I wanted to know if is there anyway to contact client support in Spain. It seems that my account has been hacked. I am able to log in via facebook but when I look at my account deta...
  • Peter__
  • Community Legend
  • 399 Views
  • 1 replies
  • 0 likes
  • 399 Views
  • 1 replies
  • 0 likes