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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 3089 Views
  • 0 replies
  • 8 likes
  • Security
  • 3089 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 456373 Views
  • 973 replies
  • 110 likes
  • Account
  • 456373 Views
  • 973 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202341 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202341 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110594 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110594 Views
  • 72 replies
  • 12 likes

Solved!! Recover A Deleted Playlist

Is There Any Way I Can Recover A Deleted Playlist? Anybody Help Please, I Accidently Deleted It A Few Moments Ago.

  • Casual Listener
  • Is There Any Way I Can Recover A Deleted Playlist? Anybody Help Please, I Accidently Deleted It A Few Moments Ago.
  • art5034
  • Casual Listener
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Spotify Premium charged me multiple times on same day

I recently upgraded to spotify premium on 05/09/13 and spotify charged my credit card ($9.99) 3 times in a row. Thats 30$ when it should only be $10 charge. I want the $20 put back into my account. I noticed this checking my bank statement and can up...

  • Newbie
  • I recently upgraded to spotify premium on 05/09/13 and spotify charged my credit card ($9.99) 3 times in a row. Thats 30$ when it should only be $10 charge. I want the $20 put back into my account. I...
  • Taylor
  • Community Legend
  • 1162 Views
  • 1 replies
  • 0 likes
  • 1162 Views
  • 1 replies
  • 0 likes

My new subscribers are not showing up on my playlist

I've got a few E-mails lately that people have subscribed to my playlist, but when I view the playlist on spotify, none of them are showing up? I've had this problem since I got premium. It's so annoying! What can I do to fix this problem? Please hel...

  • Regular
  • I've got a few E-mails lately that people have subscribed to my playlist, but when I view the playlist on spotify, none of them are showing up? I've had this problem since I got premium. It's so anno...
  • hansencamilla
  • Regular
  • 655 Views
  • 12 replies
  • 0 likes
  • 655 Views
  • 12 replies
  • 0 likes

problem buying spotify via my fone

I im having problems buying spotify via the net on my fone as I dont have access to a laptop at the mo, everytime I get to the page where I have to enter my fb password and it brings to a page saying im nt logged in even though I am logged in

  • Newbie
  • I im having problems buying spotify via the net on my fone as I dont have access to a laptop at the mo, everytime I get to the page where I have to enter my fb password and it brings to a page saying...
  • Thedev
  • Community Legend
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

wrong acccount

Hello, Today I login to a computer of a friend of mine. Now my account is completely reset but the most crazy part is that my real account is still there under another name (1172755936). I really want my account back with all my numbers and artists t...

  • Casual Listener
  • Hello,   Today I login to a computer of a friend of mine. Now my account is completely reset but the most crazy part is that my real account is still there under another name (1172755936). I...
  • sildeboer
  • Casual Listener
  • 207 Views
  • 2 replies
  • 0 likes
  • 207 Views
  • 2 replies
  • 0 likes

playlist has been removed

Hi, my three playlists have been removed,I have not been on my spotify for a week now because I had reach my time limit, I logged on it today and all of them have gone , I need them for a party I have next weekend, the playlist names are , wills , ev...

  • Visitor
  • Hi, my three playlists have been removed,I have not been on my spotify for a week now because I had reach my time limit, I logged on it today and all of them have gone , I need them for a party I hav...
  • Adam
  • Roadie
  • 527 Views
  • 9 replies
  • 0 likes
  • 527 Views
  • 9 replies
  • 0 likes

I need help again with my subscription

I had this issue a month ago as well and it started working after a while but my current issue is very weird. I bought Premium two days ago (on the 24th) and it has worked fine until this morning when it suddenly pushed me back to Free. On the Overvi...

  • Casual Listener
  • I had this issue a month ago as well and it started working after a while but my current issue is very weird.   I bought Premium two days ago (on the 24th) and it has worked fine until this mo...
  • Adam
  • Roadie
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Could you restore some playlists for me?

I deleted some playlists the last 2 months that I'd like to have restored if it's still possible. Thank you on beforehand!

  • Newbie
  • I deleted some playlists the last 2 months that I'd like to have restored if it's still possible.   Thank you on beforehand!
  • Peter__
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Problema con cuenta premium

Buenos días, un día en el trabajo inicié mi cuenta de spotify y me apareció una cuenta gratuita sin nada de informacion por lo que escuché la radio y pensé que habría habido algún problema con la conexión. En el trabajo se reprodujo el problema en es...

  • Newbie
  • Buenos días, un día en el trabajo inicié mi cuenta de spotify y me apareció una cuenta gratuita sin nada de informacion por lo que escuché la radio y pensé que habría habido algún problema con la con...
  • Peter__
  • Community Legend
  • 565 Views
  • 2 replies
  • 0 likes
  • 565 Views
  • 2 replies
  • 0 likes

Followers not showing on playlist

Hey, Anthony! This is irrelevant to the topic, but I do have a problem, and as a newbie, I had trouble finding the button for starting a new thread (lol). Anyways, my problem is that the correct number of followers are not showing up on my playlist. ...

  • Regular
  • Hey, Anthony! This is irrelevant to the topic, but I do have a problem, and as a newbie, I had trouble finding the button for starting a new thread (lol). Anyways, my problem is that the correct numb...
  • Peter__
  • Community Legend
  • 1032 Views
  • 5 replies
  • 2 likes
  • 1032 Views
  • 5 replies
  • 2 likes

Cancelled subscription, still got charged, paypal refunded, now account is blocked.

I had a premium account and I went to cancel and just use the free account. I cancelled twice, and after two months of still being billed I contacted paypal. My fees were refunded and now my spotify account is totally blocked. When I login with my fa...

  • Newbie
  • I had a premium account and I went to cancel and just use the free account.  I cancelled twice, and after two months of still being billed I contacted paypal.  My fees were refunded and now...
  • Peter__
  • Community Legend
  • 516 Views
  • 3 replies
  • 0 likes
  • 516 Views
  • 3 replies
  • 0 likes

Can't subscribe to Unlimited

Hello there. I'm trying subscribe Unlimited account but I'm unable to. Everytime I try I have message that I should check money on my card and check card info. I did it, I added my card again but I still can't subscribe to Unlimited. What should I do...

  • Newbie
  • Hello there. I'm trying subscribe Unlimited account but I'm unable to. Everytime I try I have message that I should check money on my card and check card info. I did it, I added my card again but I s...
  • Adam
  • Roadie
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Id like to close my account

i have two accounts and want to close one (ive already stopped the subscription). how can i accomplish this? thanks

  • Visitor
  • i have two accounts and want to close one (ive already stopped the subscription). how can i accomplish this?   thanks  
  • Taylor
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

can you take my money?

i want a premium account. why is it so hard? please take $9.99 off my card. it's that simple.

  • Casual Listener
  • i want a premium account. why is it so hard? please take $9.99 off my card. it's that simple.
  • Taylor
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Change country

If I change my country by entering my new card informations, will i still have the 11 months of Spotify Premium that i paid for in the US, now when i am changing to Denmark with new card informations?

  • Casual Listener
  • If I change my country by entering my new card informations, will i still have the 11 months of Spotify Premium that i paid for in the US, now when i am changing to Denmark with new card informations?
  • Liam
  • Community Legend
  • 251 Views
  • 3 replies
  • 0 likes
  • 251 Views
  • 3 replies
  • 0 likes

Solved!! Going on holiday...

I'm going away for 7 weeks and won't be taking a device that can play spotify with me. Is it possible to pause and take a 'holiday' from paying my Premium account subscription and reactivate it when I return, or do I have to cancel my subscription co...

  • Newbie
  • I'm going away for 7 weeks and won't be taking a device that can play spotify with me. Is it possible to pause and take a 'holiday' from paying my Premium account subscription and reactivate it when ...
  • Liam
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Problema con la cuenta móvil

Adquirí la cuenta premium hace unos días y entro a mi cuenta por la App y me dice que necesito tener cuenta premium para usarla, que pasa? Qué problema tiene?

  • Newbie
  • Adquirí la cuenta premium hace unos días y entro a mi cuenta por la App y me dice que necesito tener cuenta premium para usarla, que pasa? Qué problema tiene?
  • Taylor
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Real name showing despite not being connected to facebook

Hi, I have never connected my spotify account to facebook. Under Spotify/preferences I am not connected to facebook. Despite this, my real name is showing in spotify and not my username. Heck, I am not even registered with that name (changed last nam...

  • Casual Listener
  • Hi, I have never connected my spotify account to facebook. Under Spotify/preferences I am not connected to facebook. Despite this, my real name is showing in spotify and not my username. Heck, I am...
  • Greg
  • Roadie
  • 1723 Views
  • 4 replies
  • 1 likes
  • 1723 Views
  • 4 replies
  • 1 likes

Cancelled credit card replaced but premium not recognised on most devices

Hi I lost my cc and Spotify just bounced to Free. When I entered the new credit card, the first time around it hadn't been set up for international payments so I entered it again. Now premium works fine on my Mac but not on my Android or iOS devices....

  • Newbie
  • Hi I lost my cc and Spotify just bounced to Free. When I entered the new credit card, the first time around it hadn't been set up for international payments so I entered it again.    No...
  • Peter__
  • Community Legend
  • 681 Views
  • 3 replies
  • 0 likes
  • 681 Views
  • 3 replies
  • 0 likes

Can't log in and am not receiving password reset.

Hi, this is regarding my account "flurreh" Earlier this week when I tried to log in, spotify sed that my password was incorrect, I have never changed the password on my account and don't think I ever would do it.. I can't access the website but when ...

  • Newbie
  • Hi, this is regarding my account "flurreh"   Earlier this week when I tried to log in, spotify sed that my password was incorrect, I have never changed the password on my account and do...
  • Greg
  • Roadie
  • 328 Views
  • 2 replies
  • 0 likes
  • 328 Views
  • 2 replies
  • 0 likes