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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

85142 Views

9 replies

2 likes

Account
Login
  • 85142 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

662744 Views

13 replies

4 likes

Account
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  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

745076 Views

18 replies

29 likes

  • 745076 Views
  • 18 replies
  • 29 likes

Spotify shuts down and closes as soon as I open it help please

Running a Dell Inspirion desktop. OS is Win 7 64 bit home premium. When I log into spotifdy by clicking the shortcut on my desktop I enter in my email and password. Then spotify tells me "What's new is not available offline". Then here is the problem...

Casual Listener

Running a Dell Inspirion desktop. OS is Win 7 64 bit home premium. When I log into spotifdy by clicking the shortcut on my desktop I enter in my email and password. Then spotify tells  me "What'...

Phoenixrising72

Casual Listener

1047 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Cancelled my old Facebook account and lost access to Spotify

Hello Community, I cancelled my old facebook account and lost my subscription access. And now I am geeting mails about subscription cancellations. Help,Alastor

Visitor

Hello Community,   I cancelled my old facebook account and lost my subscription access. And now I am geeting mails about subscription cancellations.   Help, Alastor

Liam

Community Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

I need help removing a device

I logged into my spotify account on another device and I like that one device to be deleted.

Newbie

I logged into my spotify account on another device and I like that one device to be deleted.

Liam

Community Legend

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Solved!! NUS Premium Subscription Error

Hello, Had an issue whilst trying to re-subscribe to my premium account with NUS discount. As I went to the validation page I then got this error message: This feature is currently unavailable. Please try again later. Any reasons why this might be ha...

Casual Listener

Hello,   Had an issue whilst trying to re-subscribe to my premium account with NUS discount. As I went to the validation page I then got this error message:   This feature is currently ...

Liam

Community Legend

623 Views

6 replies

1 likes

  • 623 Views
  • 6 replies
  • 1 likes

Can't remove payment method

Hi, I'm from the Netherlands and i hope you can help me. I want to remove my payment method (PayPal) from my account so i can change it to another sort of payment (long story, included in my TV & Internet account from the provider, got a code from th...

Casual Listener

Hi,   I'm from the Netherlands and i hope you can help me.   I want to remove my payment method (PayPal) from my account so i can change it to another sort of payment (long st...

Peter__

Community Legend

2820 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Can you change your name?

Can you change your Spotify name? Or only the name on this forum? And how do you get an avatar?

Regular

Can you change your Spotify name? Or only the name on this forum?   And how do you get an avatar?

Liam

Community Legend

968 Views

3 replies

0 likes

  • 968 Views
  • 3 replies
  • 0 likes

Purchasing individual tracks

Hi, I have purchased tracks before, but I can no longer see how to do it again, anyone know how please???

Newbie

Hi, I have purchased tracks before, but I can no longer see how to do it again, anyone know how please???

Liam

Community Legend

261 Views

1 replies

0 likes

  • 261 Views
  • 1 replies
  • 0 likes

Unable to access account

hi,I cannot access my account (username: ummon).I was forced to create another account with another mail but I wish to use the original one Every time I try to acces this account I receive a generic errore (try later), i also tried to reset password,...

Visitor

hi, I cannot access my account (username: ummon). I was forced to create another account with another mail but I wish to use the original one 🙂 Every time I try to acces this account I receive a ...

meahtenoha

Spotify

1126 Views

7 replies

0 likes

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  • 7 replies
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Free month trial is no longer free

I just signed up for Spotify Premium and was going to try it for the first month free and then decide if I want to pay the $9.99 a month. I changed my payment intervals, just thinking that if I did decide to keep it, the $9.99 each month option would...

Newbie

I just signed up for Spotify Premium and was going to try it for the first month free and then decide if I want to pay the $9.99 a month.  I changed my payment intervals, just thinking that if I...

Liam

Community Legend

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Solved!! Changed payment type, lost Premium & Double Charged!

I wanted to change my payment type from Paypal to my credit card. So I deactivated my subscription via paypal and assumed Spotify would let me know when my subscription ended (in May) that I needed to add a payment type. Instead, they removed my Prem...

Visitor

I wanted to change my payment type from Paypal to my credit card.  So I deactivated my subscription via paypal and assumed Spotify would let me know when my subscription ended (in May) that I ne...

user-removed

Not applicable

413 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Gary Glitter : Should Spotify carry him?

Hello, I have noticed that Spotify carries music for Gary Glitter, a convicted paedophile. Does anyone have any opinion on this and should Spotify carry his music, therefore providing a stream of income to him?

Newbie

Hello,   I have noticed that Spotify carries music for Gary Glitter, a convicted paedophile.    Does anyone ha...

snackbar65

Newbie

3239 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Removing Recommendations.

On boot-up, Spotify seems determined that I should listen to an album by a talentless cretin who savagely beat up his girlfriend and who has since shown no remorse whatsoever for doing so. As I would rather not be reminded of this criminal's existenc...

Casual Listener

On boot-up, Spotify seems determined that I should listen to an album by a talentless cretin who savagely beat up his girlfriend and who has since shown no remorse whatsoever for doing so.   A...

Peter__

Community Legend

30167 Views

4 replies

47 likes

  • 30167 Views
  • 4 replies
  • 47 likes

Solved!! Deleted my playlist

Hellu. I managed to delete one of my playlists, which, unfortunately for me, has files scattered all around my Computer. While it's entirely possible to recreate it, it's time demanding, so I wondered whether there was an easier, faster solution to t...

Casual Listener

Hellu.  I managed to delete one of my playlists, which, unfortunately for me, has files scattered all around my Computer. While it's entirely possible to recreate it, it's time demanding, so I ...

Petrolium

Casual Listener

296 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

No longer have access to facebook, can't log in but still paying for premium

Hi, I sent an email to spotify support because i couldn't find any solutions here, this was a month ago and they still haven't replied so i am assuming that they don't reply to these messages.Anyhow, this is what i have manged to do.Last year i set u...

Casual Listener

Hi, I sent an email to spotify support because i couldn't find any solutions here, this was a month ago and they still haven't replied so i am assuming that they don't reply to these messages. ...

CrossFittouros

Casual Listener

1867 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

How do I upgrade from Unlimited to Premium

Just purchased Unilimited, however i realize I need premium.What is the best way to upgrade?

Casual Listener

Just purchased Unilimited, however i realize I need premium. What is the best way to upgrade?

Peter__

Community Legend

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes

Trying to sign up for free trial

Hi, I've been trying to sign up for the free trial but anytime it brings me to the card details or paypal details page, it doesn't load.Is there something wrong with the system?

Newbie

Hi,  I've been trying to sign up for the free trial but anytime it brings me to the card details or paypal details page, it doesn't load. Is there something wrong with the system?   &nb...

Peter__

Community Legend

220 Views

1 replies

0 likes

  • 220 Views
  • 1 replies
  • 0 likes

Change payment

I had lost my card and had to cancel it. I got a new one and I know for a fact because I can look at my bank statement and see that there is money in there. It still says declined. I even tried a different credit card. Help?

Newbie

I had lost my card and had to cancel it. I got a new one and I know for a fact because I can look at my bank statement and see that there is money in there. It still says declined...

Peter__

Community Legend

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Deleting music off iPad

Hi can u please let me know if I delete some albums from my iPad due to memory, will it delete from my iPhone and my main computer?ThxDebbi

Newbie

Hi can u please let me know if I delete some albums from my iPad due to memory, will it delete from my iPhone and my main computer? Thx Debbi

Merik

Community Legend

1873 Views

3 replies

0 likes

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  • 3 replies
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Old Account

Okkay so, I used to use Spotify back when you could only use Facebook to sign up in America, and I have stopped using Facebook completely, which means I deleted the Facebok account perminantly. Now that I can sign up without Facebook, I can't use my ...

Casual Listener

Okkay so, I used to use Spotify back when you could only use Facebook to sign up in America, and I have stopped using Facebook completely, which means I deleted the Facebok account perminantly. Now t...

TishonHeart7

Casual Listener

325 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Please Help Me!!!!!!

Can you guys help me delete my previous account? I want to use another account but my facebook is already link with my previous account.The account that I want to delete:Username: 121005585Email address: bhs706881@yahoo.com Can you please help me? Sp...

Visitor

Can you guys help me delete my previous account? I want to use another account but my facebook is already link with my previous account. The account that I want to delete: Username: 121005585 Emai...

Peter__

Community Legend

225 Views

1 replies

0 likes

  • 225 Views
  • 1 replies
  • 0 likes