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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

284593 Views

529 replies

34 likes

Account
Free
  • 284593 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13569 Views

6 replies

11 likes

Security
  • 13569 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

539259 Views

990 replies

114 likes

Account
  • 539259 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129502 Views

74 replies

12 likes

Account
Login
Premium
  • 129502 Views
  • 74 replies
  • 12 likes

Hacked spotify account

Hey, My account appears to be hacked. Someone has changed the password and the email adress associated with my account. Which means I can´t change either password or email. The only way I manage to login in is using my facebook account. The registrat...

Newbie

Hey,   My account appears to be hacked. Someone has changed the password and the email adress associated with my account. Which means I can´t change either password or email. The only w...

Adam

Roadie

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

facebook to email account

I currently have my spotify account through facebook, but I want to remove my spofity account from facebook and change it so that it is simply through my email. How can I do this?

Newbie

I currently have my spotify account through facebook, but I want to remove my spofity account from facebook and change it so that it is simply through my email. How can I do this?

Adam

Roadie

403 Views

2 replies

1 likes

  • 403 Views
  • 2 replies
  • 1 likes

forgot email + spotify password

hi! i've forgotten my password and my emailadress since it was many years since i did the registration. pls, let me know what to do? sincerly, isabella. my nicknamne: littlebabyblue

Newbie

hi! i've forgotten my password and my emailadress since it was many years since i did the registration. pls, let me know what to do?   sincerly,  isabella.   my nicknamne: ...

Adam

Roadie

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Double charged

I have been billed twice every month since August of 2012. I remember seeing this before and went to contact customer service and ran into a dead end looking for a phone number. I realize we live in the digital age but REALLY no phone number. I have ...

Regular

I have been billed twice every month since August of 2012. I remember seeing this before and went to contact customer service and ran into a dead end looking for a phone number. I realize we live in ...

Adam

Roadie

1270 Views

9 replies

0 likes

  • 1270 Views
  • 9 replies
  • 0 likes

songs accidently removed

I've by accident removed halv my tracks on my playlist, Can I by any chance get the songs back? Thanks in advance.

Newbie

I've by accident removed halv my tracks on my playlist, Can I by any chance get the songs back? Thanks in advance.

Peter__

Community Legend

233 Views

1 replies

0 likes

  • 233 Views
  • 1 replies
  • 0 likes

Spotify in other countries.

Hello, Do you know if spotify is planning to expand their service to other countries? I absolutely loved spotify while I was in USA, but had to move to Bulgaria and am currently unable to use it. Thank you.

Newbie

Hello, Do you know if spotify is planning to expand their service to other countries? I absolutely loved spotify while I was in USA, but had to move to Bulgaria and am currently unable to use it. ...

Peter__

Community Legend

1035 Views

1 replies

1 likes

  • 1035 Views
  • 1 replies
  • 1 likes

Help with subscription

Hi! i have a huge problem with my spotify. So the problem is that i can only buy spotify premium once with my cradit card!I know it sounds weird butthe fact is that I made an account and bought a monthly premium and everything worked but when it expi...

Casual Listener

Hi! i have a huge problem with my spotify. So the problem is that i can only buy spotify premium once with my cradit card!I know it sounds weird butthe fact is that I made an account and bought a mon...

Peter__

Community Legend

355 Views

4 replies

0 likes

  • 355 Views
  • 4 replies
  • 0 likes

Solved!! Account Compromised, Waiting One Week For Customer Support

Hello, I submitted a support ticket to Spotify about 1 week ago now (spotify username: lsalminen, support ticket: ref:_00DD0pxIW._500D0PZETW:ref) regarding the fact that my account was compromised, email address on file changed, and billing period ch...

Casual Listener

Hello,   I submitted a support ticket to Spotify about 1 week ago now (spotify username: lsalminen, support ticket: ref:_00DD0pxIW._500D0PZETW:ref) regarding the fact that my account wa...

Liam

Community Legend

3951 Views

8 replies

0 likes

  • 3951 Views
  • 8 replies
  • 0 likes

all playlists disappeared!

spotify made my facebook a little messy so i deleted it from facebook and clicked "remove all posts made by spotify" now all my music is gone what why ugh help

Visitor

spotify made my facebook a little messy so i deleted it from facebook and clicked "remove all posts made by spotify"   now all my music is gone   what why ugh   help

Liam

Community Legend

299 Views

3 replies

0 likes

  • 299 Views
  • 3 replies
  • 0 likes

if I bought premium 1/2 through trial what happens?

I tried the premium trial and I liked it, so I bought the premium. but I wasn't done with the 48 hour trial. what happens after the 48 hours if I already bought the premium. it keeps on telling me that my trial will be done in 24 hours. I need help s...

Casual Listener

I tried the premium trial and I liked it, so I bought the premium. but I wasn't done with the 48 hour trial. what happens after the 48 hours if I already bought the premium. it keeps on telling me th...

Peter__

Community Legend

318 Views

2 replies

0 likes

  • 318 Views
  • 2 replies
  • 0 likes

Charged for premium, but I don't have it!

I signed up for and was charged for premium, but my account says I never paid (my bank account does though). My accound still says I am using spotify free. I literally cannot find a single e-mail, help topic, or anything to tell me how to fix this. H...

Newbie

I signed up for and was charged for premium, but my account says I never paid (my bank account does though). My accound still says I am using spotify free. I literally cannot find a single e-mail, he...

Liam

Community Legend

319 Views

2 replies

0 likes

  • 319 Views
  • 2 replies
  • 0 likes

Playlist free for my web users

Imagine that i want to publish the Spotify player on my site (i know that it is possible ). Now if any user of my website want to press play and listen to my music, he/she has to be registered to Spotify. Is there any way for me to pay for a free use...

Casual Listener

Imagine that i want to publish the Spotify player on my site (i know that it is possible 😉 ). Now if any user of my website want to press play and listen to my music, he/she has to be registered t...

EnricoMasin

Casual Listener

305 Views

2 replies

0 likes

  • 305 Views
  • 2 replies
  • 0 likes

Purchased Premium, not working properly :(

I've purchased Spotify Premium, have receipt, however it's not working when I log on to app on phone.. only allows me to listen to Spotify radio... I've logged in both on Facebook and through my username and password... Help! -Meg

Newbie

I've purchased Spotify Premium, have receipt, however it's not working when I log on to app on phone.. only allows me to listen to Spotify radio...  I've logged in both on Facebook and through m...

Taylor

Community Legend

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

My account has been hacked!!!

so my account has been hacked and I get this message back from support Hey Ronak,Thanks for getting in touch, I hope you are well.I'm sorry to hear you are having these problems with your account. I'm going to send this over to our content team who w...

Regular

so my account has been hacked and I get this message back from support   Hey Ronak, Thanks for getting in touch, I hope you are well. I'm sorry to hear you are having these problems with...

francoeu

Regular

1097 Views

15 replies

0 likes

  • 1097 Views
  • 15 replies
  • 0 likes

Can't connect w/Facebook today? Anyone else having problems?

When I click on Spotify, it wants me to log in--but doesnt' do anything when I try to log in using Facebook. There doesn't appear to be a live link. Just started today. Anyone else having this issue (ie, is it the service or is it me?). Thanks.

Casual Listener

When I click on Spotify, it wants me to log in--but doesnt' do anything when I try to log in using Facebook.  There doesn't appear to be a live link.  Just started today.  Anyone else ...

Adam

Roadie

1315 Views

3 replies

0 likes

  • 1315 Views
  • 3 replies
  • 0 likes

Solved!! Recover Deeted Playlist

Accidently deleted my favorite playlist (over 500 songs) can any moderator help me please! It was called Just Listen. I created another playlist with the same name (and only 1 song) and just deleted that when I found out you can get them restored. Is...

Casual Listener

Accidently deleted my favorite playlist (over 500 songs) can any moderator help me please! It was called Just Listen. I created another playlist with the same name (and only 1 song) and just deleted ...

jackm

Casual Listener

711 Views

2 replies

0 likes

  • 711 Views
  • 2 replies
  • 0 likes

I cant get a hold of anyone to help!

I cant log into my account using my Facebook or my email and I am being charged for the premium membership without being able to use it! Someone in spotify land needs to help me get into my account or just cancel the thjng all together.

Newbie

I cant log into my account using my Facebook or my email and I am being charged for the premium membership without being able to use it! Someone in spotify land needs to help me get into my account o...

MisterMartian

Regular

445 Views

3 replies

0 likes

  • 445 Views
  • 3 replies
  • 0 likes

hej

varför har spotify dragits automatiskt från mitt knto fast jag inte har velat??

Newbie

varför har spotify dragits automatiskt från mitt knto fast jag inte har velat??  

Adam

Roadie

328 Views

1 replies

1 likes

  • 328 Views
  • 1 replies
  • 1 likes

Please Help

I have spotify premium and my credit card number was changed because of hackers that got into my account. Now I can't pay for spotify because spotify disabled my account. I told the credit card company what happened and they said you have to contact ...

Newbie

I have spotify premium and my credit card number was changed because of hackers that got into my account. Now I can't pay for spotify because spotify disabled my account. I told the credit card compa...

Peter__

Community Legend

292 Views

2 replies

0 likes

  • 292 Views
  • 2 replies
  • 0 likes

Spotify Trial problems

Is there a limit on the amount of offline syncs for the trial?

Newbie

Is there a limit on the amount of offline syncs for the trial?

Peter__

Community Legend

245 Views

2 replies

0 likes

  • 245 Views
  • 2 replies
  • 0 likes