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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 307 Views
  • 0 replies
  • 6 likes
  • Security
  • 307 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 436439 Views
  • 971 replies
  • 108 likes
  • Account
  • 436439 Views
  • 971 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1193998 Views
  • 119 replies
  • 116 likes
  • Account
  • 1193998 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106376 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106376 Views
  • 70 replies
  • 11 likes

dano

No acepta mi tarjeta para conseguir la versión premium

  • Newbie
  • No acepta mi tarjeta para conseguir la versión premium
  • Peter__
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Solved!! new to spotify...help me

So, i recently got the one month free premium spotify demo. i had many friends and family recommend it, but there are certain things i am looking for clarity on.... -can i have multiple devices logged in playing different things at once? (ie, my son ...

  • Newbie
  • So, i recently got the one month free premium spotify demo.  i had many friends and family recommend it, but there are certain things i am looking for clarity on....   -can i have multi...
  • Peter__
  • Community Legend
  • 371 Views
  • 1 replies
  • 0 likes
  • 371 Views
  • 1 replies
  • 0 likes

Solved!! Can't use premium that I just bought

I just bought premium after my 48 hr free trial was over and anytime I try to listen to a song it says only for premium users so I logged out and back in quite a few times and still nothing. Please help me listen to the music I am paying for thank yo...

  • Regular
  • I just bought premium after my 48 hr free trial was over and anytime I try to listen to a song it says only for premium users so I logged out and back in quite a few times and still nothing. Please h...
  • Johan-NL
  • Casual Listener
  • 1152 Views
  • 13 replies
  • 0 likes
  • 1152 Views
  • 13 replies
  • 0 likes

Account Information Erased - Not behaving as Premium

I have been a Premium user for months and now all of my playlists are gone, and my iPhone app is acting like I am not a Premium user. I have logged in and out multiple times, have used my Spotify login as well as my Facebook login... no change. On th...

  • Regular
  • I have been a Premium user for months and now all of my playlists are gone, and my iPhone app is acting like I am not a Premium user.   I have logged in and out multiple times, have used my ...
  • juggle67
  • Regular
  • 795 Views
  • 12 replies
  • 0 likes
  • 795 Views
  • 12 replies
  • 0 likes

Solved!! Upgraded to Premium but iPhone app not recognizing account status

Hi, I installed the iPhone app sometime ago which started a 30 day premium trial which has now ended. Since there isn't a way to upgrade directly from the mobile app, I used my desktop to upgrade my account. Since there's no option to directly jump i...

  • Casual Listener
  • Hi,   I installed the iPhone app sometime ago which started a 30 day premium trial which has now ended. Since there isn't a way to upgrade directly from the mobile app, I used my desktop to ...
  • jamesfile
  • Casual Listener
  • 633 Views
  • 2 replies
  • 0 likes
  • 633 Views
  • 2 replies
  • 0 likes

PREMIUM NOT WORKING?

Bought spotify premium today, got my receipt and everything and it says on my account that I have an active spotify premium but I still can't listen on my phone? HELP

  • Newbie
  • Bought spotify premium today, got my receipt and everything and it says on my account that I have an active spotify premium but I still can't listen on my phone? HELP
  • Peter__
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Solved!! Premium don´t work

Hello, I have just bought Spotify Premiun, but it´s not working, and I have tried on my iPhone and computer - I have tried to reinstall it, but I still can´t play music (because i exceeded the 10-hour limit). My subscirption page says that I have an ...

  • Music Fan
  • Hello, I have just bought Spotify Premiun, but it´s not working, and I have tried on my iPhone and computer - I have tried to reinstall it, but I still can´t play music (because i exceeded the 10-hou...
  • Alexhp
  • Music Fan
  • 505 Views
  • 1 replies
  • 0 likes
  • 505 Views
  • 1 replies
  • 0 likes

Playlists have all disappeared

I logged into Spotify and it seems that all of my playlists have completely disappeared. Does anyone know how to fix this?

  • Casual Listener
  • I logged into Spotify and it seems that all of my playlists have completely disappeared. Does anyone know how to fix this?
  • stephbeswickx
  • Casual Listener
  • 328 Views
  • 4 replies
  • 0 likes
  • 328 Views
  • 4 replies
  • 0 likes

Offline playlist.

my offiline won't work at all. no songs will sync! Why is this happening ?

  • Music Fan
  • my offiline won't work at all. no songs will sync! Why is this happening ?
  • AidanQ10
  • Music Fan
  • 547 Views
  • 15 replies
  • 0 likes
  • 547 Views
  • 15 replies
  • 0 likes

Please help, Im new

Hi, I just discovered Spotify and so far what I know about it, it seems great. I just have two questions. If I do not subscribe, can I still get music on just my Iphone and IPad, not offline. Also I dont mind ads. If I do not subscibe and am able to ...

  • Newbie
  • Hi, I just discovered Spotify and so far what I know about it, it seems great.  I just have two questions.  If I do not subscribe, can I still get music on just my Iphone and IPad, not offl...
  • Peter__
  • Community Legend
  • 419 Views
  • 2 replies
  • 0 likes
  • 419 Views
  • 2 replies
  • 0 likes

Cant Change Payment Method.

I cant remove my payment method on the website. It continues to show my current credit card information. Spotify has now charged me for my subscription and has caused an over draft fee with my bank. I love the service very much and never had an issue...

  • Newbie
  • I cant remove my payment method on the website. It continues to show my current credit card information. Spotify has now charged me for my subscription and has caused an over draft fee with my bank. ...
  • Peter__
  • Community Legend
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Spotify is connecting to a old account

I need some help asap!!! Tried to log in to my account to Facebook, but suddently my old account for about 5 years ago seems to be the only one I can find. Have tried to log in with my new email adress, have reset my passwords but nothing works to fi...

  • Newbie
  • I need some help asap!!!    Tried to log in to my account to Facebook, but suddently my old account for about 5 years ago seems to be the only one I can find. Have tried to log in with ...
  • Peter__
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Mitt konto, har betalat via telia

Vad måste jag göra för att behålla mitt konto med mina spellistor? Har idag betalat via mitt telia abonnemang, detta sägs upp från och med juni. Måste jag höra av mig till Spotify? Och i sådana fall hur? Hälsningar Maria

  • Newbie
  • Vad måste jag göra för att behålla mitt konto med mina spellistor? Har idag betalat via mitt telia abonnemang, detta sägs upp från och med juni.   Måste jag höra av mig till Spotify? Och i s...
  • Peter__
  • Community Legend
  • 414 Views
  • 1 replies
  • 0 likes
  • 414 Views
  • 1 replies
  • 0 likes

Help! Cant change country setting!

Hey guys, I signed up for spotify while living in the Netherlands, now that I am back home in Australia I would like to change my country code to Aus and purchase spotify premium. I have tried everything but can not change it. Ive sent the help forms...

  • Visitor
  • Hey guys, I signed up for spotify while living in the Netherlands, now that I am back home in Australia I would like to change my country code to Aus and purchase spotify premium. I have tried ever...
  • Peter__
  • Community Legend
  • 1790 Views
  • 5 replies
  • 0 likes
  • 1790 Views
  • 5 replies
  • 0 likes

My premium is not working.

So I upgraded to premium and I even got a receipt through my email but when I went to my app and wanted to listen on demand it said that I had to become a premium user. So I logged out and even reinstalled it and nothing. It's been hours since I upgr...

  • Newbie
  • So I upgraded to premium and I even got a receipt through my email but when I went to my app and wanted to listen on demand it said that I had to become a premium user. So I logged out and even reins...
  • Peter__
  • Community Legend
  • 331 Views
  • 5 replies
  • 0 likes
  • 331 Views
  • 5 replies
  • 0 likes

I lost my playlists and Spotify Premium

I disconnected facebook through spotify today, and then I got logget out, and when I logged in again i lost all my playlists and spotify premium. Do I have to purchase spotify premium again? Why did this happen?

  • Visitor
  • I disconnected facebook through spotify today, and then I got logget out, and when I logged in again i lost all my playlists and spotify premium. Do I have to purchase spotify premium again? Why did ...
  • Robbie
  • Spotify Legend
  • 386 Views
  • 5 replies
  • 1 likes
  • 386 Views
  • 5 replies
  • 1 likes

None of these solutions work! No answer to support email! Pay for premium and it says fee

We have 2 premium accounts going on 3 months now. Both are current as I checked with boku and they show paid. All my info such as starred tracks and playlists are still there but when I try to play them I'm told only premium users can access on deman...

  • Casual Listener
  • We have 2 premium accounts going on 3 months now. Both are current as I checked with boku and they show paid. All my info such as starred tracks and playlists are still there but when I try to play t...
  • Sam
  • Spotify
  • 385 Views
  • 4 replies
  • 0 likes
  • 385 Views
  • 4 replies
  • 0 likes

Won't let me update card details

I am being sent a new card due to fraud on my account and because of this the card details have changed and the spotify payment didn't go out. I have tried to change the details to another card but all i get is a message saying 'Oops! Something went ...

  • Casual Listener
  • I am being sent a new card due to fraud on my account and because of this the card details have changed and the spotify payment didn't go out. I have tried to change the details to another card but a...
  • iceagesugar
  • Casual Listener
  • 573 Views
  • 2 replies
  • 1 likes
  • 573 Views
  • 2 replies
  • 1 likes

upgraded to premium using my mobile provider, Yoigo.

Hi,I have upgraded to premium using my mobile provider, Yoigo, here at Spain, a couple of days ago, but in spotify still appears as free acount. I already talked with the mobile company and they are sure that they have activaded the spotify service, ...

  • Casual Listener
  • Hi, I have upgraded to premium using my mobile provider, Yoigo, here at Spain, a couple of days ago, but in spotify still appears as free acount. I already talked with the mobile company and they ar...
  • Robbie
  • Spotify Legend
  • 420 Views
  • 8 replies
  • 0 likes
  • 420 Views
  • 8 replies
  • 0 likes