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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88773 Views

9 replies

2 likes

Account
Login
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  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

758362 Views

18 replies

29 likes

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  • 18 replies
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I want to delete my account!!

Hi, i recently opened Spotify account in the US, but i cant use it in my country because it wasnt available, now it is, so i want to delete this account so i can log in in the mexican Spotify with mu facebook account because it says this account is a...

Visitor

Hi, i recently opened Spotify account in the US, but i cant use it in my country because it wasnt available, now it is, so i want to delete this account so i can log in in the mexican Spotify with mu...

Peter__

Community Legend

1422 Views

9 replies

0 likes

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  • 9 replies
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Can't Create New Account

I am trying to create a new account without using facebook and am unable to. First was told that the username was taken, though it couldn't be because I tried several varitations using letter, numbers and symbols and the page would only red box me af...

Newbie

I am trying to create a new account without using facebook and am unable to.  First was told that the username was taken, though it couldn't be because I tried several varitations using letter, ...

Sam

Spotify

1790 Views

2 replies

0 likes

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Nasty Account Problems... help?

I hope someone here can help me out. I've been wanting to try Spotify for a long time, but I don't have a Facebook account. I was happy to see that Spotify finally got rid of that requirement at some point, and tried to sign up. I've tried to registe...

Newbie

I hope someone here can help me out. I've been wanting to try Spotify for a long time, but I don't have a Facebook account. I was happy to see that Spotify finally got rid of that requirement at some...

Sam

Spotify

335 Views

1 replies

0 likes

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  • 1 replies
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Login Issues and probably triple account

Hello,I first created my account with facebook, but then I got tired of being "social" so I created a spotify account and I tried to get my old playlists connecting the two. This didn't work as I expected: I had no playlist and there was still "anoth...

Newbie

Hello, I first created my account with facebook, but then I got tired of being "social" so I created a spotify account and I tried to get my old playlists connecting the two. This didn't work as I e...

Peter__

Community Legend

316 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify Premium Problem

Back in December, I had decided to try Spotify Premium because I wanted to listen to music on my phone. In January I got a new phone from my best friend and decided I didn't want Spotify Premium anymore. I got on there and removed it, only to find in...

Newbie

Back in December, I had decided to try Spotify Premium because I wanted to listen to music on my phone. In January I got a new phone from my best friend and decided I didn't want Spotify Pr...

Peter__

Community Legend

602 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! delete facebook link to spofity

I love Spotify and I HATE FACEBOOK. Unfortunately I created a spotify accounty with facebook. How can I delete this link? If I cannot, I will delete my spotify account and start over.Please help. Thank You.

Newbie

I love Spotify and I HATE FACEBOOK.  Unfortunately I created a spotify accounty with facebook.  How can I delete this link?  If I cannot, I will delete my spotify account and start ove...

Peter__

Community Legend

668 Views

3 replies

0 likes

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Account "not existing." Logging in fails.

Basically the same problem as here: http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Created-account-doesn-t-exist/td-p/354446 I, too, get the problem with the forgotten password e-mails and the e-mail/username IS taken. Username of ac...

Newbie

Basically the same problem as here: http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Created-account-doesn-t-exist/td-p/354446   I, too, get the problem with the forgotten passw...

Richard

Community Legend

295 Views

1 replies

0 likes

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  • 1 replies
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paying for spotify

good day ,anybody know if its possible to pay somehow for spotify if the credid card registered in country which doesnt support spotify?basicly the issue is that i am originaly russian and i have credit card registered there , but i live in NL curent...

Casual Listener

good day , anybody know  if its possible to pay somehow for spotify if the credid card registered in country which doesnt support spotify? basicly the issue is that i am originaly russian and ...

Fedor

Casual Listener

468 Views

2 replies

0 likes

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Can't find my account numner

Hi I am a new user and I can't find my account number. Under username it shows the one I chose kwplatais but I need my account number for my friend to follow me.Thanks

Newbie

Hi I am a new user and I can't find my account number. Under username it shows the one I chose kwplatais but I need my account number for my friend to follow me. Thanks

Peter__

Community Legend

312 Views

1 replies

0 likes

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  • 1 replies
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Cannot remove "new" notifications in the Mac app.

So, the blow horn icon in the Mac app is showing a new notification. Unfortunately, that "new" notification doesn't go away when viewed. Also, I can't clear the list of notitications. The design of that feature is STUNNINGLY bad. Others have mentione...

Casual Listener

So, the blow horn icon in the Mac app is showing a new notification. Unfortunately, that "new" notification doesn't go away when viewed. Also, I can't clear the list of notitications. The design of t...

atillman89

Newbie

919 Views

3 replies

2 likes

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How to report new bank account for subscription payment?

I have changed bank and need to know how to report a new bank account for subscription payment? My operator Telia says they have nothing do with this payment and that they can't even see the subscription.

Newbie

I have changed bank and need to know how to report a new bank account for subscription payment? My operator Telia says they have nothing do with this payment and that they can't even see the subscrip...

Sam

Spotify

333 Views

2 replies

0 likes

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Error with payment

I have tried to subscribe to Spotify Premium using my Visa card. But I get the error message below all the time. I have sufficient funds on my account and I have tried to buy stuff on the net before with no problems. The card has not expired. Payment...

Regular

 I have tried to subscribe to Spotify Premium using my Visa card. But I get the error message below all the time. I have sufficient funds on my account and I have tried to buy stuff on the net b...

osornios

Spotify Star

7379 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Playlist gone

All my playlist are gone. The still takling up space on my phone. Can they be restored?

Visitor

All my playlist are gone. The still takling up space on my phone. Can they be restored?

meahtenoha

Spotify

185 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Application key - shareable?

Hi, Is the developer application key (for libspotify) supposed to be private? I.e., am I supposed to not share my key with anyone else? If so, how are others supposed to use my application? If not, how does Spotify prevent misuse of my app key?

Regular

Hi,   Is the developer application key (for libspotify) supposed to be private? I.e., am I supposed to not share my key with anyone else?   If so, how are others supposed to use my appl...

Peter__

Community Legend

2354 Views

5 replies

0 likes

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  • 5 replies
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Payment failed.

"Payment failed. Please make sure that you have sufficient funds and that your credit card has not expired, if you're using one. To see your current payment details please go to your subscriptions page. If you still get this message after updating yo...

Newbie

"Payment failed. Please make sure that you have sufficient funds and that your credit card has not expired, if you're using one. To see your current payment details please go to your subscriptio...

Peter__

Community Legend

356 Views

1 replies

0 likes

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  • 1 replies
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Account help

I get into my account and can use it, but problemms is that my son has used it in my name / facebook for several years, but now he's got his own account and I will now continue to use my account.But the account is in some way been connected to my son...

Casual Listener

I get into my account and can use it, but problemms is that my son has used it in my name / facebook for several years, but now he's got his own account and I will now continue to use my account. Bu...

vidcin

Casual Listener

514 Views

6 replies

0 likes

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  • 6 replies
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Solved!! Problem with my suscription

I have been a premium user for several months, but now in april, i can´t access to my premium account, it seems like it haven´t been updated although the payment has been made, i just have seen this in my paypal account and i have a bank receipt too....

Newbie

I have been a premium user for several months, but now in april, i can´t access to my premium account, it seems like it haven´t been updated although the payment has been made, i just have seen this ...

olfacer

Newbie

416 Views

2 replies

0 likes

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  • 2 replies
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Charged two times in two days!!!!

I just saw on my credit card bill that Spotify charged me 99 SEK on April 3rd and 99 SEK on April 4th.... What the **bleep**? I've been apaying customer for almost 3 years now, and I have no idea why they would charge me double the amount???Any help?

Casual Listener

I just saw on my credit card bill that Spotify charged me 99 SEK on April 3rd and 99 SEK on April 4th.... What the **bleep**? I've been apaying customer for almost 3 years now, and I have no idea why...

Peter__

Community Legend

275 Views

3 replies

0 likes

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  • 3 replies
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Wrong information about subscription renewal date.

Welcome.I want to report that in the "Subscription" is a small error information to refresh your subscription. Below I give an example:The first subscription is activated: 2013-03-09, so the next payment falls on 2013-04-09 (ie 30 days).The sidebar o...

Regular

Welcome. I want to report that in the "Subscription" is a small error information to refresh your subscription. Below I give an example: The first subscription is activated: 2013-03-09, so the ...

Peter__

Community Legend

263 Views

1 replies

0 likes

  • 263 Views
  • 1 replies
  • 0 likes