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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1482 Views
  • 0 replies
  • 7 likes
  • Security
  • 1482 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445186 Views
  • 970 replies
  • 108 likes
  • Account
  • 445186 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198722 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198722 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108075 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108075 Views
  • 70 replies
  • 11 likes

help, playlist is available online but not on phone?

I have the playlist on my laptop and all my other playlists are synched onto my phone except that one, only one song is one the playlist and its because i added it while on my phone. i, for some reason, think its because its a lot of songs in that si...

  • Newbie
  • I have the playlist on my laptop and all my other playlists are synched onto my phone except that one, only one song is one the playlist and its because i added it while on my phone. i, for some reas...
  • Adam
  • Roadie
  • 356 Views
  • 2 replies
  • 0 likes
  • 356 Views
  • 2 replies
  • 0 likes

Solved!! can't upgrade to premium

I have submitted my Visa card information, but it still cannot upgrade to premium after the 2 days trial is over. Please help to fix it...

  • Casual Listener
  • I have submitted my Visa card information, but it still cannot upgrade to premium after the 2 days trial is over. Please help to fix it...
  • Taylor
  • Community Legend
  • 708 Views
  • 4 replies
  • 0 likes
  • 708 Views
  • 4 replies
  • 0 likes

Playlists won't sync among computers

I just started using Spotify on two of my laptops, my phone, and tablet. I added about 400 songs to a playlist on one computer one night, then around 6000 on the other computer the next. Initiallly, it synced the first 400 songs from the first night....

  • Newbie
  • I just started using Spotify on two of my laptops, my phone, and tablet. I added about 400 songs to a playlist on one computer one night, then around 6000 on the other computer the next. Initiallly, ...
  • Taylor
  • Community Legend
  • 648 Views
  • 1 replies
  • 0 likes
  • 648 Views
  • 1 replies
  • 0 likes

Log Me out?

Hey Spotify moderators. Ive recently had a friend put MY spotify account into his Sonos. Is there anyway of logging out that SONOS and or logging out of all devices? That would be a huge help thanks.

  • Casual Listener
  • Hey Spotify moderators. Ive recently had a friend put MY spotify account into his Sonos. Is there anyway of logging out that SONOS and or logging out of all devices? That would be a huge help thanks....
  • Taylor
  • Community Legend
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Last fm not working with in spotify.

On accident my name on Spotify is David Wilson. With Last fm it is rocknwilson. I'm thinking that's why it's not scrobbling. If that is the case, am i s.o.l. or is there a solution? My e-mail is [Email-Snip-SuperUser]

  • Casual Listener
  • On accident my name on Spotify is David Wilson. With Last fm it is rocknwilson.  I'm thinking that's why it's not scrobbling.  If that is the case, am i s.o.l. or is there a solution? ...
  • Peter__
  • Community Legend
  • 804 Views
  • 7 replies
  • 0 likes
  • 804 Views
  • 7 replies
  • 0 likes

Facebook account deactivated

My original Facebook account is deactivated, it can't be reactivated, so how do I get my account changed to my new Facebook account, or should I just take all the users here talking about the problems they have with support, call my credit card compn...

  • Casual Listener
  • My original Facebook account is deactivated, it can't be reactivated, so how do I get my account changed to my new Facebook account, or should I just take all the users here talking about the problem...
  • peascreekstudio
  • Casual Listener
  • 555 Views
  • 4 replies
  • 0 likes
  • 555 Views
  • 4 replies
  • 0 likes

Premium not working on iPhone

my Iphone 4 used to get spotify premium, I just subscribed to spotify premium, but my hone says, " only Premium uses can steam on demand" --- What gives? I want to pay 9.99 a month, but It aint working------ fix please!

  • Newbie
  • my Iphone 4 used to get spotify premium, I just subscribed to spotify premium, but my hone says, " only Premium uses can steam on demand" --- What gives? I want to pay 9.99 a month, but It aint worki...
  • Peter__
  • Community Legend
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

All playlists deleted

I logged into my account last week and all my playlist had vanished. Any help?

  • Newbie
  • I logged into my account last week and all my playlist had vanished. Any help?
  • Peter__
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Changing Username

Is there anyway to change my Username? Also, Edit Profile does not let me change my PostCode. I don't know where the PostCode came from that is currently on my profile as it is not mine. Many thanks,

  • Casual Listener
  • Is there anyway to change my Username?   Also, Edit Profile does not let me change my PostCode. I don't know where the PostCode came from that is currently on my profile as it is not mine. &n...
  • Peter__
  • Community Legend
  • 297 Views
  • 2 replies
  • 0 likes
  • 297 Views
  • 2 replies
  • 0 likes

Need a new device password

Hi, because I got another cellphone I installed Spotify on it, but I forgot my device password. So I ordert a new link to change the paaword, but I don´t get any Email from spotify with the link. Can U help?

  • Casual Listener
  • Hi,   because I got another cellphone I installed Spotify on it, but I forgot my device password. So I ordert a new link to change the paaword, but I don´t get any Email from spotify wit...
  • Peter__
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Stuck in offline mode

ok-i`m going out,plug in my headset,a couple of tunes later and it goes to `off-line`mode. ... so i`m screwed / with not a clue what to do about it! and NO music for my now sad jouney, plz`help.

  • Visitor
  • ok-i`m going out,plug in my headset,a couple of tunes later and it goes to `off-line`mode. ... so i`m screwed / with not a clue what to do about it!   and NO music for my now sad jouney, pl...
  • Peter__
  • Community Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Premium not working on iPad

I have a premium account but cannot get my new I pad to access my playlists

  • Newbie
  • I have a premium account but cannot get my new I pad to access my playlists
  • Peter__
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Won't stay logged in

When I try to log in I can see my playlist for about 3 seconds then I am dropped and prompted to sign in again. When I try to access thru Facebook it is giving me a message that it temporarily cannot merge accounts. There are no phone numbers to cont...

  • Newbie
  • When I try to log in I can see my playlist for about 3 seconds then I am dropped and prompted to sign in again. When I try to access thru Facebook it is giving me a message that it temporarily cannot...
  • Taylor
  • Community Legend
  • 781 Views
  • 1 replies
  • 0 likes
  • 781 Views
  • 1 replies
  • 0 likes

Reload Content

Can the songs loaded be deleted from my phone and then reloaded? I added more songs to the playlist and not sure what to do .

  • Newbie
  • Can the songs loaded be deleted from my phone and then reloaded?  I added more songs to the playlist and not sure what to do .
  • Peter__
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Where is my premium?

I made a post as chuckhollywood but can't log back in that name on the forums for some reason ? So I made another. This is the account I want as my Spotify Its attached to my facebook I just ordered the Premium and can not log in. Everytime I log in ...

  • Newbie
  • I made a post as chuckhollywood but can't log back in that name on the forums for some reason ? So I made another. This is the account I want as my Spotify Its attached to my facebook  I just or...
  • Peter__
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Premium Activation Delay

Just got a 3 month subscription but the devices aren't updating that its premium, mac nor ipad. Do i just have to wait or something?

  • Casual Listener
  • Just got a 3 month subscription but the devices aren't updating that its premium, mac nor ipad. Do i just have to wait or something?
  • Peter__
  • Community Legend
  • 455 Views
  • 1 replies
  • 0 likes
  • 455 Views
  • 1 replies
  • 0 likes

I cant log into my account on my phone I just bought premium

I can log into my spotify on my desktop but can't on my phone. I tried tons of times. I have restared the device deleted the app everything. Just don't know what else to do could someone please get back with me. Thanks !!

  • Newbie
  • I can log into my spotify on my desktop but can't on my phone. I tried tons of times. I have restared the device deleted the app everything. Just don't know what else to do could someone please get b...
  • Peter__
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Premium trial - login not working

Hi, It will not let me sync my iphone to the desktop account. It doesnt even come up with a link to get the password for the mobile device. What can i do? I did already have a 24hr unlimited trial that ended, now i am on my premium membership trial. ...

  • Casual Listener
  • Hi,   It will not let me sync my iphone to the desktop account. It doesnt even come up with a link to get the password for the mobile device.   What can i do?    I did...
  • Peter__
  • Community Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Premium not working after trial

Hi;I upgraded my account from free trial to premium, but the app on my iPhone will not play anything online or ofline. It keeps on telling me that my trial has expired and I need an premium acc. Does this mean my devices need to be re-set? If so, ple...

  • Casual Listener
  • Hi; I upgraded my account from free trial to premium, but the app on my iPhone will not play anything online or ofline. It keeps on telling me that my trial has expired and I need an premium acc. Do...
  • Peter__
  • Community Legend
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Premium not working

I upgraded my account to premium today and have logged out and restarted both my desktop and phone versions of Spotify. Both services will not show my premium account and when logging into Spotify online my account says its premium enabled.

  • Newbie
  • I upgraded my account to premium today and have logged out and restarted both my desktop and phone versions of Spotify.  Both services will not show my premium account and when logging into Spot...
  • Peter__
  • Community Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes