Premium not working

I upgraded my account to premium today and have logged out and restarted both my desktop and phone versions of Spotify. Both services will not show my premium account and when logging into Spotify online my account says its premium enabled.

• jenny526
• Newbie
• I upgraded my account to premium today and have logged out and restarted both my desktop and phone versions of Spotify.  Both services will not show my premium account and when logging into Spot...
• 2013-05-01 7:08:41 PM
• 2013-05-05 9:19:09 PM
• Peter__
• Community Legend
• 190 Views
• 1 replies
• 0 likes

Change bank details - Premium not working

I changed my bank account info and now cant get access to spotify premium either even though it says it is active, can you reset my devices

• Kris_Slav
• Newbie
• I changed my bank account info and now cant get access to spotify premium either even though it says it is active, can you reset my devices
• 2013-05-01 6:41:07 PM
• 2013-05-05 9:18:22 PM
• Peter__
• Community Legend
• 328 Views
• 1 replies
• 0 likes

reset

reset my device please

• LCJanjira
• Newbie
• reset my device please
• 2013-05-05 7:46:26 PM
• 2013-05-05 7:55:27 PM
• Peter__
• Community Legend
• 25573 Views
• 1 replies
• 0 likes

How to stop people from seeing what I am listening too without turning "Private" on every time

I do not like sharing music. In fact I would prefer if people could not see what I am listening too, at all. I would like to be able to stay private always without having to turn on the "Private" button.

• Hasse1111
• Newbie
• I do not like sharing music. In fact I would prefer if people could not see what I am listening too, at all. I would like to be able to stay private always without having to turn on the "Private" but...
• 2012-04-24 9:40:10 PM
• 2013-05-05 7:26:56 PM
• Tonimoroni
• Casual Listener
• 13538 Views
• 4 replies
• 4 likes

Account Disabled and No Reply? Really?

I have had spotify for awhile now and loved it. It was amazing, my newborn baby listened to his favorite songs every night. Now I get an email saying my account has been disabled due to unusual high streaming? I am pretty sure I paid $10 a month to s...

• techage
• Newbie
• I have had spotify for awhile now and loved it. It was amazing, my newborn baby listened to his favorite songs every night. Now I get an email saying my account has been disabled due to unusual high ...
• 2013-05-05 4:33:52 PM
• 2013-05-05 5:01:32 PM
• meahtenoha
• Spotify
• 355 Views
• 1 replies
• 0 likes

Technical Faults - Help!

Hi There, I can't find any way of contacting Spotify - only Spotify users here on the community area. I am a Premium customer and constantly experience faults. The most annoying of which is that my library playlist just keeps stopping/pausing/cutting...

• ryandebs
• Newbie
• Hi There,   I can't find any way of contacting Spotify - only Spotify users here on the community area.   I am a Premium customer and constantly experience faults.  The most an...
• 2013-05-05 2:47:40 PM
• 2013-05-05 2:51:08 PM
• Peter__
• Community Legend
• 254 Views
• 1 replies
• 0 likes

I cannot seem to re-upgrade

Hi, I cannot seem to re-upgrade back to Premium after I downgraded to Unlimited. My account is set to go back to Unlimited here in 5 days, but I want to go back to Premium. I don't see any options to do this, so is there a way an admin can fix that t...

• sheporiginale
• Music Fan
• Hi,   I cannot seem to re-upgrade back to Premium after I downgraded to Unlimited. My account is set to go back to Unlimited here in 5 days, but I want to go back to Premium. I don't see any o...
• 2013-05-05 7:14:00 AM
• 2013-05-05 12:46:25 PM
• Taylor
• Community Legend
• 747 Views
• 1 replies
• 0 likes

Recover deleted playlists

I accidentally deleted a playlist that I am using for my wedding any chance I can retrieve that?

• adamholcomb84
• Newbie
• I accidentally deleted a playlist that I am using for my wedding any chance I can retrieve that?
• 2013-05-05 6:55:36 AM
• 2013-05-05 10:39:51 AM
• Josh
• Community Legend
• 227 Views
• 2 replies
• 0 likes

Fraudulent Account

I got a spotify account from someone on ebay. I thought it was just someone getting rid of their account or offering an extended trial. Once I got the account I realized that somethings looked weird. Once I looked into it more it looks like someone g...

• wren1234
• Newbie
• I got a spotify account from someone on ebay.  I thought it was just someone getting rid of their account or offering an extended trial.  Once I got the account I realized that somethings l...
• 2013-05-05 2:09:59 AM
• 2013-05-05 10:29:05 AM
• Taylor
• Community Legend
• 289 Views
• 1 replies
• 0 likes

Please reset. I am permanently "offline." Logging out and back in does not work.

• hooper111
• Newbie
• 2013-05-04 12:12:15 AM
• 2013-05-05 1:47:16 AM
• Peter__
• Community Legend
• 273 Views
• 1 replies
• 0 likes

Accidentally deleted playlist

I wanted to delete a offline playlist, but accidentally deleted the whole list. Can someone please help me? I really want my playlist called Standard back. A huge thanks to the moderator or other person who can help me.

• user-removed
• Visitor
•  I wanted to delete a offline playlist, but accidentally deleted the whole list.  Can someone please help me? I really want my playlist called Standard back. A huge thanks to the modera...
• 2013-05-05 1:24:13 AM
• 2013-05-05 1:31:16 AM
• Joe
• Community Legend
• 298 Views
• 1 replies
• 0 likes

Unable to log in, reset password or sign up.

I created an account a few weeks back, never got a confirmation email. Whne I tried logging in I get an error message, not an incorrect password message, an error has occured message. I went to password reset, got the link emailed to me, but the link...

• myuselessuserna
• Casual Listener
• I created an account a few weeks back, never got a confirmation email. Whne I tried logging in I get an error message, not an incorrect password message, an error has occured message. I went to p...
• 2013-05-04 2:24:02 AM
• 2013-05-05 1:14:48 AM
• myuselessuserna
• Casual Listener
• 725 Views
• 2 replies
• 0 likes

The Country dont Change

i live 3 years in Norway but just i went to germany and the country dont chance ( i brought a gift card for a month ^^) I cant change see in Screenshot

• Exo
• Regular
• i live 3 years in Norway but just i went to germany and the country dont chance ( i brought a gift card for a month ^^)  I cant change see in Screenshot
• 2013-05-04 11:59:59 PM
• 2013-05-04 12:01:41 AM
• Taylor
• Community Legend
• 206 Views
• 1 replies
• 0 likes

Spotify Subscription Help

I created a spotify account. The 48 hour trial ended. But on my computer and Galaxy s2 I can still stream music with a Spotify free subscription or account minus some premium features, but on my iPod and iPad with the same account It says I can only ...

• Ryan1924
• Casual Listener
• I created a spotify account. The 48 hour trial ended. But on my computer and Galaxy s2 I can still stream music with a Spotify free subscription or account minus some premium features, but on my iPod...
• 2013-05-04 9:53:12 PM
• 2013-05-04 11:12:17 PM
• Ryan1924
• Casual Listener
• 250 Views
• 2 replies
• 0 likes

My account got mixed up with friends account - she has my premium and I don't!

Last weekend I tried to login to Spotify at friend's computer. I could not log on for some reason - thought I had forgotten my password. Then another friend (spotify username: nikiri) logged in on her account, but at that point our accounts got mixed...

• amnyka
• Casual Listener
• Last weekend I tried to login to Spotify at friend's computer. I could not log on for some reason - thought I had forgotten my password. Then another friend (spotify username: nikiri) logged in on he...
• 2013-05-03 10:23:55 PM
• 2013-05-04 11:04:41 PM
• Taylor
• Community Legend
• 597 Views
• 4 replies
• 0 likes

Lost access to Facebook

I no longer have access to the facebook account that was linked to my spotify account.If it weren't by the playlists I have created on the other account I could care less. But now that I can not access spotify anymore I would like a way to either tra...

• user-removed
• Visitor
• I no longer have access to the facebook account that was linked to my spotify account. If it weren't by the playlists I have created on the other account I could care less. But now that I can not ac...
• 2013-05-04 8:31:31 PM
• 2013-05-04 9:28:53 PM
• Peter__
• Community Legend
• 319 Views
• 1 replies
• 0 likes

Logged in on my friends computer

Hey! I logged in on my friends computer recently. And I forgot to log out! Can you Please log out on all devices for me? Please! She is using my spotify premium, gosh!

• aina1998
• Casual Listener
• Hey! I logged in on my friends computer recently. And I forgot to log out! Can you Please log out on all devices for me? Please! She is using my spotify premium, gosh!
• 2013-05-04 6:08:38 PM
• 2013-05-04 6:14:15 PM
• Peter__
• Community Legend
• 275 Views
• 1 replies
• 0 likes