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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • TheFuntimer
  • Newbie
  • 249824 Views
  • 443 replies
  • 28 likes
  • Account
    Free
  • 249824 Views
  • 443 replies
  • 28 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12791 Views
  • 6 replies
  • 11 likes
  • Security
  • 12791 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 527642 Views
  • 989 replies
  • 113 likes
  • Account
  • 527642 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127784 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127784 Views
  • 74 replies
  • 12 likes

Can't to Facebook.

I don't see where I link my account to Facebook . I tried the http:// solution and got two critters eating the page.

  • Casual Listener
  • I don't see where I link my account to Facebook . I tried the http:// solution and got two critters eating the page.
  • Jamie
  • Spotify Legend
  • 435 Views
  • 3 replies
  • 0 likes
  • 435 Views
  • 3 replies
  • 0 likes

Support for account migration.

Hi, I contacted support for assistance on whether its possible to migrate my account. Its been 6 days. How do I know if anyone is looking up on this case? (#00698545)

  • Casual Listener
  • Hi,   I contacted support for assistance on whether its possible to migrate my account. Its been 6 days. How do I know if anyone is looking up on this case?  (#00698545)
  • bem69
  • Casual Listener
  • 292 Views
  • 2 replies
  • 0 likes
  • 292 Views
  • 2 replies
  • 0 likes

Google All Access Music

Dear Spotify - I have been given the opportunity to join Google's new All Access Music for 7.99/month and it will allow 10 devices offline or online versus your service which is 9.99/month 3 devices and only 1 offline. My question is: Are you plannin...

  • Casual Listener
  • Dear Spotify -   I have been given the opportunity to join Google's new All Access Music for 7.99/month and it will allow 10 devices offline or online versus your service which is 9.99/month...
  • xrbmail
  • Casual Listener
  • 639 Views
  • 2 replies
  • 0 likes
  • 639 Views
  • 2 replies
  • 0 likes

"Block from Inbox" not working as expected

I have selected "Block from Inbox" for a particular user but when they share music to me, its still shows up in my inbox. I would expect this feature to stop this. Am I expecting this feature to do something it is not designed to do?

  • Regular
  • I have selected "Block from Inbox" for a particular user but when they share music to me, its still shows up in my inbox. I would expect this feature to stop this. Am I expecting this feature to do s...
  • dkellett
  • Regular
  • 882 Views
  • 7 replies
  • 0 likes
  • 882 Views
  • 7 replies
  • 0 likes

48 hour trial question. Please answer!

So I downloaded Spotify on my phone today and it said I started a 48 hour trial. Do I have to cancel the trial before I get charged monthly?

  • Casual Listener
  • So I downloaded Spotify on my phone today and it said I started a 48 hour trial. Do I have to cancel the trial before I get charged monthly?
  • austinnnnnguyen
  • Casual Listener
  • 431 Views
  • 2 replies
  • 0 likes
  • 431 Views
  • 2 replies
  • 0 likes

Duplicate Account? Facebook?

I just reinstalled Windows and loaded up Spotify, but then when I closed Spotify and put in my login info, none of my playlists show up. I tried the steps shown, but I can not login properly. I think there is a duplicate account issue. Any help?

  • Visitor
  • I just reinstalled Windows and loaded up Spotify, but then when I closed Spotify and put in my login info, none of my playlists show up.   I tried the steps shown, but I can not login proper...
  • Sam
  • Spotify
  • 615 Views
  • 5 replies
  • 0 likes
  • 615 Views
  • 5 replies
  • 0 likes

E-cards are no longer available in the US

I know you can not buy an E-card in the US, but if someone from the UK, for instance, were to buy an E-card and send it to me, would I still be able to use it?

  • Newbie
  • I know you can not buy an E-card in the US, but if someone from the UK, for instance, were to buy an E-card and send it to me, would I still be able to use it?
  • Sam
  • Spotify
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Over my 10 hour limit

Hi, I'm over my 10 hour limit. So it means I can't listen to any music (which isn't in my library) till the 1st of june? And is there any way to buy Unlimited/Premium without having a credit card? I'm thinking about buying Premium or Unlimited , but ...

  • Gig Goer
  • Hi,   I'm over my 10 hour limit. So it means I can't listen to  any music (which isn't in my library) till the 1st of june? And is there any way to buy Unlimited/Premium without havin...
  • Sam
  • Spotify
  • 611 Views
  • 2 replies
  • 0 likes
  • 611 Views
  • 2 replies
  • 0 likes

Trying to cancel my subscription but keeps giving me error message

My free 30 day trial ends tomorrow and all I want to do is cancel my subscription. When I click cancel and it's at the page where it will verify my Facebook it gives me an error that I'm not logged in when I'm clearly logged in to my Facebook and Spo...

  • Casual Listener
  • My free 30 day trial ends tomorrow and all I want to do is cancel my subscription. When I click cancel and it's at the page where it will verify my Facebook it gives me an error that I'm not logged i...
  • Sam
  • Spotify
  • 1524 Views
  • 5 replies
  • 0 likes
  • 1524 Views
  • 5 replies
  • 0 likes

My Premium Account Hacked

Hello, I wanted to know if is there anyway to contact client support in Spain. It seems that my account has been hacked. I am able to log in via facebook but when I look at my account details the email and password has been changed. Is there anyway t...

  • Casual Listener
  • Hello,   I wanted to know if is there anyway to contact client support in Spain. It seems that my account has been hacked. I am able to log in via facebook but when I look at my account deta...
  • Peter__
  • Community Legend
  • 466 Views
  • 1 replies
  • 0 likes
  • 466 Views
  • 1 replies
  • 0 likes

Did my account get reset?

I installed the mobile app on a iPhone and logged in without using my facebook account. It now appears that my account was reset because when logging in on the desktop app it acted like I have never logged in before and all of my playlists are gone. ...

  • Visitor
  • I installed the mobile app on a iPhone and logged in without using my facebook account.  It now appears that my account was reset because when logging in on the desktop app it acted like I have ...
  • user-removed
  • Not applicable
  • 807 Views
  • 6 replies
  • 1 likes
  • 807 Views
  • 6 replies
  • 1 likes

Deactivate premium account

Hey, I am testing "premium for 30 days" right now. When do I have to deactivate/ cancel it, so that I won't get charged for? Can I cancel it now and keep using it until the end of the trial phase? If I decide to keep premium or unlimited can I cancel...

  • Newbie
  • Hey, I am testing "premium for 30 days" right now. When do I have to deactivate/ cancel it, so that I won't get charged for? Can I cancel it now and keep using it until the end of the trial phase? ...
  • Liam
  • Community Legend
  • 586 Views
  • 1 replies
  • 0 likes
  • 586 Views
  • 1 replies
  • 0 likes

Solved!! Spotify premium paypal WITHOUT creditcard

So is there an option available to buy premium or gift cards with paypal WITHOUT creditcard? because i have no creditcard at all and it says i have to link it.

  • Newbie
  • So is there an option available to buy premium or gift cards with paypal WITHOUT creditcard?   because i have no creditcard at all and it says i have to link it.
  • Taylor
  • Community Legend
  • 2968 Views
  • 1 replies
  • 0 likes
  • 2968 Views
  • 1 replies
  • 0 likes

Playlists gone in Desktop version

Hi All my playlists have gone in the desktop version. The client still states that I have Spotify Premium, but none of the playlists are present. They are however visible on my phone. I've tried loggin out, and back in again. No playlists appear. How...

  • Casual Listener
  • Hi   All my playlists have gone in the desktop version. The client still states that I have Spotify Premium, but none of the playlists are present. They are however visible on my phone. &n...
  • ketilrth
  • Casual Listener
  • 456 Views
  • 2 replies
  • 0 likes
  • 456 Views
  • 2 replies
  • 0 likes

Deactivated Facebook account, Spotify Premium Gone along with my playlists after reactivating!

So I disabled my facebook account because I was way too distracted/needed to allocate my time for my final exams! This resulted in the deletion of my playlists as well as disabling my spotify premium subscription! Not really sure why and how to get i...

  • Newbie
  • So I disabled my facebook account because I was way too distracted/needed to allocate my time for my final exams! This resulted in the deletion of my playlists as well as disabling my spotify premium...
  • Stupify
  • Community Legend
  • 467 Views
  • 1 replies
  • 0 likes
  • 467 Views
  • 1 replies
  • 0 likes

Solved!! spotify on 2 different computers

I have Spotify on my work computer and on my home computer. My work computer has playlists I have subscribed to and have made up on my own. When I use my spotify account at home...those playlists don't show up. Why is that and how I can I resolve thi...

  • Regular
  • I have Spotify on my work computer and on my home computer.  My work computer has playlists I have subscribed to and have made up on my own. When I use my spotify account at home...those playl...
  • Peter__
  • Community Legend
  • 4917 Views
  • 13 replies
  • 0 likes
  • 4917 Views
  • 13 replies
  • 0 likes

Notifications

I keep getting notifications that songs are being added from a playlist I unsubscribed to. How do i get rid of this? It is pretty annoying

  • Casual Listener
  • I keep getting notifications that songs are being added from a playlist I unsubscribed to. How do i get rid of this? It is pretty annoying
  • Peter__
  • Community Legend
  • 583 Views
  • 3 replies
  • 0 likes
  • 583 Views
  • 3 replies
  • 0 likes

New Subcription question

Hello, I wonder if anyone could help me. I bought my girlfriend a premium spotify subscription for her birthday. I bought it in the UK, she lives in holland. When she tried to regiser the e-card on her laptop in holland, she got a message saying that...

  • Newbie
  • Hello, I wonder if anyone could help me. I bought my girlfriend a premium spotify subscription for her birthday. I bought it in the UK, she lives in holland. When she tried to regiser the e-card on h...
  • Adam
  • Roadie
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

premium subscription + playlists disappeared

Hi, I've been a premium subscriber for several years but as of today I cannot login on the spotify app and when I login on the spotify website it says I am using spotify free, despite my bank account having been charged. All playlists also have disap...

  • Visitor
  • Hi, I've been a premium subscriber for several years but as of today I cannot login on the spotify app and when I login on the spotify website it says I am using spotify free, despite my bank account...
  • user-removed
  • Not applicable
  • 316 Views
  • 2 replies
  • 0 likes
  • 316 Views
  • 2 replies
  • 0 likes