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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • _carlosoliva_
  • Newbie
  • 396654 Views
  • 944 replies
  • 107 likes
  • Account
  • 396654 Views
  • 944 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170602 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170602 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98862 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98862 Views
  • 68 replies
  • 10 likes

connect the spotify account to the facebook account

PlanFreeCountryFrance Operating System( Android Oreo, Windows 10) My Question or Issue Hello, I disconnected my facebook account to my spotify account. By doing this, I lost my user name and now have an ugly series of numbers. (By the way, it would b...

  • Visitor
  • Plan Free Country France   Operating System ( Android Oreo, Windows 10)   My Question or Issue   Hello,    I disconnected my facebook account to my spotify a...
  • Luan
  • Spotify Star
  • 549 Views
  • 1 replies
  • 2 likes
  • Account
    Free
  • 549 Views
  • 1 replies
  • 2 likes

Not sure if I have set up more than one premium family account instead of adding to mine!

I was on premium membership and decided to upgrade to family premium to add my partner on to the account,.When I did it it said you now have a family account and with my payment details again and confirm payment, but I think somehow instead of adding...

  • Visitor
  • I was on premium membership and decided to upgrade to family premium to add my partner on to the account,.When I did it it said you now have a family account and with my payment details again and con...
  • Luan
  • Spotify Star
  • 384 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 384 Views
  • 1 replies
  • 0 likes

I logged in with my facebook account but my username still seems same which is random letters

Hi, I hope you, you will solve my problem I tried every solution of this problem. Firstly, both my desktop app and mobile device's app, I can't see any button under the Social that "Connect with Facebook". (I will send my spotify settings page and al...

  • Casual Listener
  • Hi,   I hope you, you will solve my problem 😞 I tried every solution of this problem. Firstly, both my desktop app and mobile device's app, I can't see any button under the Social that "Conne...
  • Luan
  • Spotify Star
  • 498 Views
  • 3 replies
  • 0 likes
  • Account
  • 498 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution ÄNDRA DATUM FÖR BETALNING

HEJ! Eftersom att jag skaffade premium den 17 så dras pengarna den 17 varje månad. Hur ändrar jag så att det istället dras den 1 eller 28, annars händer det att pengarna är slut och jag får skuld och betala extra då jag glömmer att det ska dras just ...

  • Newbie
  • HEJ!   Eftersom att jag skaffade premium den 17 så dras pengarna den 17 varje månad. Hur ändrar jag så att det istället dras den 1 eller 28, annars händer det att pengarna är slut och jag får ...
  • Daisy
  • Spotify Legend
  • 9026 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 9026 Views
  • 6 replies
  • 0 likes

Spotify account playlists deleted and random playlists added

Hi there, I accessed my account today on my phone to find all my playlists are gone and a random playlist was added. Thankfully I was able to restore my own playlists, but not ones I was subscribed to. I don't understand how this happened, all my pla...

  • Visitor
  • Hi there, I accessed my account today on my phone to find all my playlists are gone and a random playlist was added. Thankfully I was able to restore my own playlists, but not ones I was subscribed t...
  • Billy-J
  • Spotify Star
  • 594 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 594 Views
  • 1 replies
  • 0 likes

Hacked account. Is there any number i could call?

Hi. Today I opened Spotify and it didn’t let me enter the account beacause the password was wrong. So i setted the password again with my email address and found out that my username was changed and my account was “free” but I payed my **bleep** mome...

  • Visitor
  • Hi. Today I opened Spotify and it didn’t let me enter the account beacause the password was wrong. So i setted the password again with my email address and found out that my username was changed and ...
  • Billy-J
  • Spotify Star
  • 619 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 619 Views
  • 3 replies
  • 0 likes

Mon compte a été supprimé

PlanPremiumCountryFranceDeviceOrdinateurOperating SystemWindows 10 My Question or IssueBonjour, pour une raison qui m'est inconnue, mon compte ne fonctionnait plus et ça me disait que je n'avais de compte avec mon adresse mail alors que je recevais e...

  • Visitor
  • Plan Premium Country France Device Ordinateur Operating System Windows 10   My Question or Issue Bonjour, pour une raison qui m'est inconnue, mon compte ne fonctionnait plus et ça me d...
  • Billy-J
  • Spotify Star
  • 767 Views
  • 1 replies
  • 0 likes
  • Account
  • 767 Views
  • 1 replies
  • 0 likes

My Account has been HACKED

PlanFamily Premium CountryUnited States Device(iPhone SE, Windows PC)Operating System(iOS 10, Windows 10) My Question or IssueRandom Android device pops up on my account from time to time. All of my liked songs have been deleted. Also boots me off of...

  • Visitor
  •   Plan Family Premium   Country United States   Device (iPhone SE, Windows PC) Operating System (iOS 10, Windows 10)   My Question or Issue Random Android device pops...
  • Billy-J
  • Spotify Star
  • 363 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 363 Views
  • 1 replies
  • 0 likes

Different UI on two different account

I made a Spotify account using my temporary email just to try the app, after an hour I really enjoy it specially the easy User Interface so, I made an account with my personal email but then i realized that the UI is different from the other account,...

  • Visitor
  • I made a Spotify account using my temporary email just to try the app, after an hour I really enjoy it specially the easy User Interface so, I made an account with my personal email but then i realiz...
  • Jose_M
  • Spotify Star
  • 1000 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 1000 Views
  • 1 replies
  • 0 likes

Changing facebook

Hello there,I created my spotify account via facebook but I had to delete that facebook and create a new one (Someone got in, started sending ppl stuff etc..) Is there any way how to change facebook profiles in Spotify? I tried changing mails, doesnt...

  • Newbie
  • Hello there, I created my spotify account via facebook but I had to delete that facebook and create a new one (Someone got in, started sending ppl stuff etc..) Is there any way how to change faceboo...
  • Jose_M
  • Spotify Star
  • 388 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 388 Views
  • 1 replies
  • 0 likes

Solved!! Password reset emails sent several times a day but I haven't asked for to change it

PlanPremiumCountryUK DeviceVarious - Including desktop HP PC, iPhone 6s Plus, Samsung GalaxyOperating System(iOS, Windows 10 : latest versions) My Question or IssueFor the last few days I am getting over 5 password reset emails a day. I think someone...

  • Regular
  • Plan Premium Country UK   Device Various - Including desktop HP PC, iPhone 6s Plus, Samsung Galaxy Operating System (iOS, Windows 10 : latest versions)   My Question or Issue For...
  • atulr
  • Regular
  • 1600 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
  • 1600 Views
  • 2 replies
  • 0 likes

I cant log in to my account

I have an account called ozgeyilgur which is premium. However I forgot my password and I dont remember which mail I used to create it so I tried to log in to all my mails but there seems to be the one that I cant open and I think that one is the emai...

  • Visitor
  • I have an account called ozgeyilgur which is premium. However I forgot my password and I dont remember which mail I used to create it so I tried to log in to all my mails but there seems to be the on...
  • kejt_
  • Community Legend
  • 431 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 431 Views
  • 1 replies
  • 0 likes

Arbitration Process Failure

Last month I filed an arbitration case against Spotify, because I have been unable to resolve a dispute related to a gift card. I followed all the instructions in Section 14 of Spotify's Terms & Conditions for Gift Cards, which you can read here:http...

  • Roadie
  • Last month I filed an arbitration case against Spotify, because I have been unable to resolve a dispute related to a gift card. I followed all the instructions in Section 14 of Spotify's Terms & ...
  • KossB
  • Roadie
  • 1223 Views
  • 1 replies
  • 0 likes
  • Account
  • 1223 Views
  • 1 replies
  • 0 likes

Solved!! Moving music to a new account

PlanPremium FamilyCountryUKDeviceNote 9 , iPhone XOperating SystemiOS 11, Android 9 My Question or IssueI currently have a premium Family plan but I am being offered a Spotify account as part of my new Mobile contract. I don't want to lose all my pla...

  • Regular
  • Plan Premium Family Country UK Device Note 9 , iPhone X Operating System iOS 11, Android 9   My Question or Issue I currently have a premium Family plan but I am being offered a Spotif...
  • Jose_M
  • Spotify Star
  • 987 Views
  • 4 replies
  • 0 likes
  • Other
    Premium
    Subscription
    Unlimited
  • 987 Views
  • 4 replies
  • 0 likes

Multiple Users on a Tablet, How can I see who is logged in?

When I'm in the Android App I can't see what profile is active.We have three accounts on multiple devices and it's very unhandy not to see who is using a device.How can I see who is logged in right now? Thanks

  • Casual Listener
  • When I'm in the Android App I can't see what profile is active. We have three accounts on multiple devices and it's very unhandy not to see who is using a device. How can I see who is logged in rig...
  • Billy-J
  • Spotify Star
  • 636 Views
  • 3 replies
  • 0 likes
  • Account
  • 636 Views
  • 3 replies
  • 0 likes

Solved!! Restore Account Access

PlanPremiumCountryGermany My Question or IssueI am asking the following question for a friend of mine. My friend signed up for Spotify using his Facebook account a few years ago. Unfortunately he lost access to his Facebook account when he lost acces...

  • Newbie
  • Plan Premium Country Germany   My Question or Issue I am asking the following question for a friend of mine.   My friend signed up for Spotify using his Facebook account a few years...
  • Billy-J
  • Spotify Star
  • 1088 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 1088 Views
  • 1 replies
  • 0 likes

Question about starting a label account

Hello, I have been seeing many label accounts with a person's name (not a company for example) making compilation albums and sharing them on Spotify. Those people aren't artists, makers nor anything like that, at least most of them aren't.There are a...

  • Newbie
  • Hello,   I have been seeing many label accounts with a person's name (not a company for example) making compilation albums and sharing them on Spotify. Those people aren't artists, mak...
  • Luan
  • Spotify Star
  • 301 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 301 Views
  • 1 replies
  • 0 likes

Cambiar país

Hola , yo hace 1 mes escuchaba una cancion que se llamaba Hit Em Up , soy de colombia , y no se porque se me quito de la playlist y ya no me aparece , entonces la busque y me aparecio una version muy mala , no es la Hit em up de antes , entonces cuan...

  • Visitor
  • Hola , yo hace 1 mes escuchaba una cancion que se llamaba Hit Em Up , soy de colombia , y no se porque se me quito de la playlist y ya no me aparece  , entonces la busque y me aparecio una versi...
  • Luan
  • Spotify Star
  • 240 Views
  • 1 replies
  • 0 likes
  • Account
  • 240 Views
  • 1 replies
  • 0 likes

Changing song after playing just half

When I'm playing a playlist only the half song is playing, than it changes to the next song and play i half way and so it goes on.I've tried to restart the app, log out and log in. I have the latest version of spotify. I have tried on samsung, huawei...

  • Visitor
  • When I'm playing a playlist only the half song is playing, than it changes to the next song and play i half way and so it goes on. I've tried to restart the app, log out and log in. I have the lates...
  • badumtss
  • Composer
  • 940 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 940 Views
  • 1 replies
  • 0 likes

Customer Service.

I am looking to speak with someone on the phone with my unique situation. I'm looking for information on my family plan.

  • Newbie
  • I am looking to speak with someone on the phone with my unique situation. I'm looking for information on my family plan. 
  • Billy-J
  • Spotify Star
  • 2384 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 2384 Views
  • 1 replies
  • 0 likes