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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10027 Views
  • 3 replies
  • 9 likes
  • Security
  • 10027 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 498950 Views
  • 982 replies
  • 112 likes
  • Account
  • 498950 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214680 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214680 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122954 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122954 Views
  • 72 replies
  • 12 likes

Disattivare avvio automatico all'accensione

Come faccio a disattivare l'avvio automatico all'accensione del pc (sistema operativo Vista)? grazie

  • Casual Listener
  • Come faccio a disattivare l'avvio automatico all'accensione del pc (sistema operativo Vista)? grazie
  • CatadiasMatthew
  • Casual Listener
  • 4023 Views
  • 2 replies
  • 0 likes
  • 4023 Views
  • 2 replies
  • 0 likes

Solved!! ads/links open wrong web browser

I'm not sure where to ask this question/get it fixed, but every time I want to click on one of the contests/other links from the ads on the free version of Spotify, it always opens Opera for some reason. I only used Opera for like 2 weeks when my com...

  • Visitor
  • I'm not sure where to ask this question/get it fixed, but every time I want to click on one of the contests/other links from the ads on the free version of Spotify, it always opens Opera for some rea...
  • Peter__
  • Community Legend
  • 2132 Views
  • 2 replies
  • 0 likes
  • 2132 Views
  • 2 replies
  • 0 likes

Premium Account code is not working..help!

Hi there! Ive just written down a code from my card, i ve chosen Premium Account for 1 month and it doesnt work, i mean i still have a free account..a code is not valid anymore (i tried few times after). Is there anything I can actually do with it? T...

  • Newbie
  • Hi there! Ive just written down a code from my card, i ve chosen Premium Account for 1 month and it doesnt work, i mean i still have a free account..a code is not valid anymore (i tried few times a...
  • Peter__
  • Community Legend
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Can't cancel subscription

Hello, using a Facebook account as the login for Spotify and I'm unable to cancel my Premium-subscription. I press "Chance payment method" -> "Cancel payment" -> It brings me back to the main page and says "You have an ongoing active subscription whi...

  • Newbie
  • Hello, using a Facebook account as the login for Spotify and I'm unable to cancel my Premium-subscription. I press "Chance payment method" -> "Cancel payment" -> It brings me back to the main p...
  • Marco
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Solved!! Payment to Spotify

Hello Spotify, I saw at my PayPal that Spotify collected €9,99 2 times in 1 week. Something went wrong? Here are some details: 2 mei 2013 - QQI4NCJ26ZNKTXP2 2 mei 2013 - QQI4NCJ26ZNKTNHA 6 mei 2013 - QQI4NCJ26ZWMR8QL I hope to hear from you soon.

  • Newbie
  • Hello Spotify,   I saw at my PayPal that Spotify collected €9,99 2 times in 1 week. Something went wrong? Here are some details:   2 mei 2013 - QQI4NCJ26ZNKTXP2 2 mei 2013 -&...
  • Taylor
  • Community Legend
  • 452 Views
  • 1 replies
  • 0 likes
  • 452 Views
  • 1 replies
  • 0 likes

Offline access withdrawn (occasionally on all my devices)

I am using a laptop (both Windows 7 and Ubuntu 13.04), a desktop PC (windows 7), a Nexus 7 tablet (android) and my phone (android) to listen to spotify. Often, they delete the local content and tell me that offline access has been withdrawn. Why is t...

  • Casual Listener
  • I am using a laptop (both Windows 7 and Ubuntu 13.04), a desktop PC (windows 7), a Nexus 7 tablet (android) and my phone (android) to listen to spotify. Often, they delete the local content and tell ...
  • Taylor
  • Community Legend
  • 457 Views
  • 3 replies
  • 0 likes
  • 457 Views
  • 3 replies
  • 0 likes

help, playlist is available online but not on phone?

I have the playlist on my laptop and all my other playlists are synched onto my phone except that one, only one song is one the playlist and its because i added it while on my phone. i, for some reason, think its because its a lot of songs in that si...

  • Newbie
  • I have the playlist on my laptop and all my other playlists are synched onto my phone except that one, only one song is one the playlist and its because i added it while on my phone. i, for some reas...
  • Adam
  • Roadie
  • 398 Views
  • 2 replies
  • 0 likes
  • 398 Views
  • 2 replies
  • 0 likes

Solved!! can't upgrade to premium

I have submitted my Visa card information, but it still cannot upgrade to premium after the 2 days trial is over. Please help to fix it...

  • Casual Listener
  • I have submitted my Visa card information, but it still cannot upgrade to premium after the 2 days trial is over. Please help to fix it...
  • Taylor
  • Community Legend
  • 807 Views
  • 4 replies
  • 0 likes
  • 807 Views
  • 4 replies
  • 0 likes

Playlists won't sync among computers

I just started using Spotify on two of my laptops, my phone, and tablet. I added about 400 songs to a playlist on one computer one night, then around 6000 on the other computer the next. Initiallly, it synced the first 400 songs from the first night....

  • Newbie
  • I just started using Spotify on two of my laptops, my phone, and tablet. I added about 400 songs to a playlist on one computer one night, then around 6000 on the other computer the next. Initiallly, ...
  • Taylor
  • Community Legend
  • 677 Views
  • 1 replies
  • 0 likes
  • 677 Views
  • 1 replies
  • 0 likes

Log Me out?

Hey Spotify moderators. Ive recently had a friend put MY spotify account into his Sonos. Is there anyway of logging out that SONOS and or logging out of all devices? That would be a huge help thanks.

  • Casual Listener
  • Hey Spotify moderators. Ive recently had a friend put MY spotify account into his Sonos. Is there anyway of logging out that SONOS and or logging out of all devices? That would be a huge help thanks....
  • Taylor
  • Community Legend
  • 361 Views
  • 1 replies
  • 0 likes
  • 361 Views
  • 1 replies
  • 0 likes

Last fm not working with in spotify.

On accident my name on Spotify is David Wilson. With Last fm it is rocknwilson. I'm thinking that's why it's not scrobbling. If that is the case, am i s.o.l. or is there a solution? My e-mail is [Email-Snip-SuperUser]

  • Casual Listener
  • On accident my name on Spotify is David Wilson. With Last fm it is rocknwilson.  I'm thinking that's why it's not scrobbling.  If that is the case, am i s.o.l. or is there a solution? ...
  • Peter__
  • Community Legend
  • 873 Views
  • 7 replies
  • 0 likes
  • 873 Views
  • 7 replies
  • 0 likes

Facebook account deactivated

My original Facebook account is deactivated, it can't be reactivated, so how do I get my account changed to my new Facebook account, or should I just take all the users here talking about the problems they have with support, call my credit card compn...

  • Casual Listener
  • My original Facebook account is deactivated, it can't be reactivated, so how do I get my account changed to my new Facebook account, or should I just take all the users here talking about the problem...
  • peascreekstudio
  • Casual Listener
  • 622 Views
  • 4 replies
  • 0 likes
  • 622 Views
  • 4 replies
  • 0 likes

Premium not working on iPhone

my Iphone 4 used to get spotify premium, I just subscribed to spotify premium, but my hone says, " only Premium uses can steam on demand" --- What gives? I want to pay 9.99 a month, but It aint working------ fix please!

  • Newbie
  • my Iphone 4 used to get spotify premium, I just subscribed to spotify premium, but my hone says, " only Premium uses can steam on demand" --- What gives? I want to pay 9.99 a month, but It aint worki...
  • Peter__
  • Community Legend
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

All playlists deleted

I logged into my account last week and all my playlist had vanished. Any help?

  • Newbie
  • I logged into my account last week and all my playlist had vanished. Any help?
  • Peter__
  • Community Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Changing Username

Is there anyway to change my Username? Also, Edit Profile does not let me change my PostCode. I don't know where the PostCode came from that is currently on my profile as it is not mine. Many thanks,

  • Casual Listener
  • Is there anyway to change my Username?   Also, Edit Profile does not let me change my PostCode. I don't know where the PostCode came from that is currently on my profile as it is not mine. &n...
  • Peter__
  • Community Legend
  • 339 Views
  • 2 replies
  • 0 likes
  • 339 Views
  • 2 replies
  • 0 likes

Need a new device password

Hi, because I got another cellphone I installed Spotify on it, but I forgot my device password. So I ordert a new link to change the paaword, but I don´t get any Email from spotify with the link. Can U help?

  • Casual Listener
  • Hi,   because I got another cellphone I installed Spotify on it, but I forgot my device password. So I ordert a new link to change the paaword, but I don´t get any Email from spotify wit...
  • Peter__
  • Community Legend
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Stuck in offline mode

ok-i`m going out,plug in my headset,a couple of tunes later and it goes to `off-line`mode. ... so i`m screwed / with not a clue what to do about it! and NO music for my now sad jouney, plz`help.

  • Visitor
  • ok-i`m going out,plug in my headset,a couple of tunes later and it goes to `off-line`mode. ... so i`m screwed / with not a clue what to do about it!   and NO music for my now sad jouney, pl...
  • Peter__
  • Community Legend
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Premium not working on iPad

I have a premium account but cannot get my new I pad to access my playlists

  • Newbie
  • I have a premium account but cannot get my new I pad to access my playlists
  • Peter__
  • Community Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Won't stay logged in

When I try to log in I can see my playlist for about 3 seconds then I am dropped and prompted to sign in again. When I try to access thru Facebook it is giving me a message that it temporarily cannot merge accounts. There are no phone numbers to cont...

  • Newbie
  • When I try to log in I can see my playlist for about 3 seconds then I am dropped and prompted to sign in again. When I try to access thru Facebook it is giving me a message that it temporarily cannot...
  • Taylor
  • Community Legend
  • 821 Views
  • 1 replies
  • 0 likes
  • 821 Views
  • 1 replies
  • 0 likes

Reload Content

Can the songs loaded be deleted from my phone and then reloaded? I added more songs to the playlist and not sure what to do .

  • Newbie
  • Can the songs loaded be deleted from my phone and then reloaded?  I added more songs to the playlist and not sure what to do .
  • Peter__
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes