Accounts

Help me before I go insane please

Virgin mobile free premium subscriptionI was supposed to get a free subscription with my new phone but it took me days to figure out how to do it by which time I had already signed up with SpotifyI financial figured out how to get the free deal.I tri...

spotify shows song but doesn't play it

spotify shows the track of the album. But when I click on the song it says "this track is not available.if you have the file on your computer you can import it" it used to play them before on my old computer but on my new one it doesn't want to play ...

spotify and it isnt letting me login with facebook

i just reinstalled spotify and it isnt letting me login with facebook but when i login with spotify it shows my facebook name but not pic and doesnt show my facebook friends who use spotify

New version of Spotify Desktop client removed playlist time

Why has the new update removed the playlist time/length of playlist? I need this for conducting my cycle/spin classes!! How can I get this back?

Please dount wount to pay 99 in mouth

MISSING PLAYLISTS/FACEBOOK DISCONNECT

Help! This morning I was listening to Spotify and playing around with my preferences when I decided to check "disconnect from Facebook." I was then logged out of my mobile app on my iPhone and when I tried to log back into the desktop version, all of...

Offline access withdrawn?

Just logged in on my macbook pro and it says offline access has been withdrawn? How do I get it back? I've only got an android phone, my macbook pro, and my iPad that I'm using spotify for.

So my card has been charged for the past 4 months. More details inside.

I signed my card up for the premium membership in November of 2012. I'm not sure if at that time the clarity was lacking in the area of the automatic fee, or the option to switch back to a free member w/advertisements. Either way, recently I've been ...

Horrible Customer Service

Has anyone else had terrible experience with Spotify's customer service? I have been trying to accomplish a very simple task for five days now; delete my two accounts , create a new one, and transfer playlists to the new one. Five days. Ridiculous. I...

can't log in, old email adress, can't receive password

Hello, I accidentally logged out of my partners user and I messed it up 'cause he can't remember his password and the email address is old and out of use. I found this case which is very similar.How can we fix it? Because he is paying every month but...

Paid For Premium. Still Not Activated

Help. I've paid for premium. Have logged in and out various times, but it has still not avtivated. Thanks

Starred tracks gone

Hi all, I noticed recently that a lot of my starred tracks are gone. This was confirmed today when I had not logged on to my Ipad for a while and I saw that my tracks 400+ was cut down to 150 in the starred playlist. Why is this? Help appreciated /W

Premium Account Devices

So I am thinking about getting a premium account and although I have read that I can have 3 devices (my iphone, hubby's android, and my laptop) I am wondering if we can both be on the account on our phones at the same time AND if we have to listen to...

To pay subscription via iTunes

Because they don't allow me to pay my spotify subscription for my iTunes bills. For better comfort.

My spotify premium 30 day trial

My spotify premium 30 day trial won't let me do anything but the radio. I also tried downloading the premium and that did work either. What's wrong with it?

Wrong playlists

I have had some trouble logging in the last days and now when I am finally getting in my playlists are gone and replaced by someone elses playlists. Please help! I want my playlists back... // Daniel

I can't login to my Spotify Account!!

Hi, Ok so my Partner and I just bought 2 Kindles. I accidentally linked my facebook account to her spotify account. Now that *i think* I unlinked it, I cannot find or login to my original soptify account. I can't remember if I joined through facebook...

Login Trouble

I am unable to connect to Spotify from both my computer and iPhone. On my computer I get the error code of 112 that says it cant connect. I am able to login but not connect. Help?