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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4607 Views
  • 1 replies
  • 9 likes
  • Security
  • 4607 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 465240 Views
  • 976 replies
  • 111 likes
  • Account
  • 465240 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205682 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205682 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113282 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113282 Views
  • 72 replies
  • 12 likes

Login

Just paid to renew my premium acc and still can't stream music it's saying in have to listen to the radio

  • Casual Listener
  • Just paid to renew my premium acc and still can't stream music it's saying in have to listen to the radio
  • Peter__
  • Community Legend
  • 371 Views
  • 1 replies
  • 0 likes
  • 371 Views
  • 1 replies
  • 0 likes

Solved!! Legal Query

If i buy individual tracks from spotify can i collect my own playlist and play it as background musicpublically and would i need to pay PPL as well??..or Thanks..

  • Regular
  • If i buy individual tracks from spotify can i collect my own playlist and play it as background music publically and would i need to pay PPL as well??..or   Thanks..
  • chiswick123
  • Regular
  • 444 Views
  • 2 replies
  • 0 likes
  • 444 Views
  • 2 replies
  • 0 likes

Double Charged...

Hi. I have got charged twice.. one for full premium (£9.99) and one for semi-premium (£4.99) Why have I got charged for full premium when I only subscribed to the semi-premium?

  • Casual Listener
  • Hi.   I have got charged twice.. one for full premium (£9.99) and one for semi-premium (£4.99) Why have I got charged for full premium when I only subscribed to the semi-premium?
  • dextermb
  • Casual Listener
  • 372 Views
  • 2 replies
  • 0 likes
  • 372 Views
  • 2 replies
  • 0 likes

Username problems!!!

So I signed up for Spotify without connecting to Facebook, but I recently just connected to my facebook account. I want my username to be my full facebook name but instead my username is what i used when I first signed up for spotify. anyone know wha...

  • Newbie
  • So I signed up for Spotify without connecting to Facebook, but I recently just connected to my facebook account. I want my username to be my full facebook name but instead my username is what i used ...
  • Peter__
  • Community Legend
  • 262 Views
  • 4 replies
  • 0 likes
  • 262 Views
  • 4 replies
  • 0 likes

Solved!! Starred tracks disappearing.

Hi!Almost all of my starred tracks disappeared a couple of days ago, and I was wondering if anyone knows what I should do? I've tried googling it but I didn't find anything helpful. Would be very greatful if anyone could help me!

  • Casual Listener
  • Hi! Almost all of my starred tracks disappeared a couple of days ago, and I was wondering if anyone knows what I should do? I've tried googling it but I didn't find anything help...
  • Peter__
  • Community Legend
  • 899 Views
  • 11 replies
  • 0 likes
  • 899 Views
  • 11 replies
  • 0 likes

Resetting password

When I try to reset my password, it says that it looks like I log in with facebook, and if I want to change my Facebook password, I should go to settings in FB. But I want to be able to log in through spotify, it is necessary for me to use spotify on...

  • Casual Listener
  • When I try to reset my password, it says that it looks like I log in with facebook, and if I want to change my Facebook password, I should go to settings in FB.  But I want to be able to log in ...
  • Peter__
  • Community Legend
  • 554 Views
  • 4 replies
  • 0 likes
  • 554 Views
  • 4 replies
  • 0 likes

Account Cancelled due to Suspicious Activity - Case# 00669912

I'm writing this as a last ditch effort after taking a deep breath. My account was cancelled and I have had no luck getting it resolved in a week. All get is curt automated responses. I switched to Spotify and told everyone how great it is. Now I am ...

  • Casual Listener
  • I'm writing this as a last ditch effort after taking a deep breath.  My account was cancelled and I have had no luck getting it resolved in a week.  All get is curt automated responses. &nb...
  • doughonabach
  • Casual Listener
  • 2213 Views
  • 4 replies
  • 0 likes
  • 2213 Views
  • 4 replies
  • 0 likes

Premium subscription not working

Hello. I just purchased the 30 day premium trial using paypal, however I am still unable to play tracks via my iphone. I am more than likely missing something here, but how do I activate the subscirption and or can I actually use it on my mobile? Tha...

  • Newbie
  • Hello.    I just purchased the 30 day premium trial using paypal, however I am still unable to play tracks via my iphone.    I am more than likely missing something here, ...
  • Peter__
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

All my playlists are gone!

Help! I reinstalled Spotify on my computer yesterday, and now all my playlists are gone! I had some playlists with songs I can't even remember and I have so many playlists that I don't have the urge to make again. Can someone please help me? Can some...

  • Casual Listener
  • Help! I reinstalled Spotify on my computer yesterday, and now all my playlists are gone! I had some playlists with songs I can't even remember and I have so many playlists that I don't have the urge ...
  • Peter__
  • Community Legend
  • 489 Views
  • 9 replies
  • 0 likes
  • 489 Views
  • 9 replies
  • 0 likes

Lining my Spotify to Sonos System

Hi I signed up for a premium account for Spotify through my facebook account To link this account to my Sonos system I need my user name and password. Any idea how to find this as I get a user name with 10 numbers but when I try to use this to sign i...

  • Newbie
  • Hi I signed up for a premium account for Spotify through my facebook account To link this account to my Sonos system I need my user name and password.     Any idea how to find thi...
  • Peter__
  • Community Legend
  • 310 Views
  • 2 replies
  • 0 likes
  • 310 Views
  • 2 replies
  • 0 likes

Account disabled

I have a mail saying my account has been disabled due to suspicion streaming!!!?What does that mean? Spotify is a streaming service, it is mainly used for my baby on his iPod to help him sleep, I would like a more detailed explanation ! Case # 006713...

  • Regular
  • I have a mail saying my account has been disabled due to suspicion streaming!!!? What does that mean? Spotify is a streaming service, it is mainly used for my baby on his iPod to help him sleep,...
  • Sam
  • Spotify
  • 959 Views
  • 8 replies
  • 0 likes
  • 959 Views
  • 8 replies
  • 0 likes

Solved!! Unrevoke Publishing Rights For Facebook

I accidentally clicked "revoke Spotify publishing rights" on my facebook page when I was looking at the new "likes" and "recently listened to" section and now facebook won't show any activity related to spotify at all. I created a spotify account usi...

  • Visitor
  • I accidentally clicked "revoke Spotify publishing rights" on my facebook page when I was looking at the new "likes" and "recently listened to" section and now facebook won't show any activity related...
  • WithstandLaser
  • Roadie
  • 1716 Views
  • 2 replies
  • 0 likes
  • 1716 Views
  • 2 replies
  • 0 likes

Is it possible to pay for Spotify Hong Kong using UnionPay?

I would like to register for Spotify Hong Kong, however my Hong Kong card is a UnionPay card. Is it possible to get to pay using this card? The other option is direct debit. Is that possible?

  • Casual Listener
  • I would like to register for Spotify Hong Kong, however my Hong Kong card is a UnionPay card. Is it possible to get to pay using this card?   The other option is direct debit. Is that possible?
  • Taylor
  • Community Legend
  • 6098 Views
  • 1 replies
  • 0 likes
  • 6098 Views
  • 1 replies
  • 0 likes

Not working?

I have just upgraded my account to premium after my 48 hour trial and my spotify app keeps saying I need to upgrade to premium to continue listening! Help please??

  • Newbie
  • I have just upgraded my account to premium after my 48 hour trial and my spotify app keeps saying I need to upgrade to premium to continue listening! Help please??
  • Peter__
  • Community Legend
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

A couple questions involving Facebook connectivity

Hello, I finally decided to join Spotify and I have a couple account questions: 1. When I first created an account, I pressed "sign up with Facebook" on accident. I "deleted" the account by removing the app from my Facebook account. Did that really d...

  • Roadie
  • Hello, I finally decided to join Spotify and I have a couple account questions:   1. When I first created an account, I pressed "sign up with Facebook" on accident. I "deleted" the account by ...
  • user-removed
  • Not applicable
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Playlist not syncing

Hi everyone. I am a premium member and I have recently been having problems syncing music to my offline playlists. I have wifi, I make sure that offline mode is disabled, my phone never goes to sleep and I only have 300-400 offline songs so I am nowh...

  • Regular
  • Hi everyone.   I am a premium member and I have recently been having problems syncing music to my offline playlists. I have wifi, I make sure that offline mode is disabled, my phone never ...
  • mrputter
  • Regular
  • 442 Views
  • 4 replies
  • 0 likes
  • 442 Views
  • 4 replies
  • 0 likes

Account Creation Problem

I'm trying to create an account for my band - who has music on Spotify. We're called Aftermidnight. I'm trying to use my social media e-mail to create the account but when I go to create the account it says it's in use by another account. So then i w...

  • Newbie
  • I'm trying to create an account for my band - who has music on Spotify. We're called Aftermidnight. I'm trying to use my social media e-mail to create the account but when I go to create the account ...
  • Peter__
  • Community Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium Mobile Free Trial Question

If I were to get the Free Trial forSpotify Premium - Can I only access Premium on my mobile device for 48 hours or for 30 days?

  • Casual Listener
  • If I were to get the Free Trial forSpotify Premium - Can I only access Premium on my mobile device for 48 hours or for 30 days?
  • Adam
  • Roadie
  • 1248 Views
  • 5 replies
  • 0 likes
  • 1248 Views
  • 5 replies
  • 0 likes

Account sonos

Ich bekomme von spotify keine Email zu gesendet obwohl ich ein Premium Account habe. Dadurch kann ich mich nicht mit Spotify bei Sonos anmelden !!!!Ichbezogne das mehrfach versucht. Spotify schickt jedoch keine Email !!!

  • Casual Listener
  • Ich bekomme von spotify keine Email zu gesendet obwohl ich ein Premium Account habe. Dadurch kann ich mich nicht mit Spotify bei Sonos anmelden !!!! Ichbezogne das mehrfach versucht. Spotify schickt...
  • Adam
  • Roadie
  • 336 Views
  • 3 replies
  • 0 likes
  • 336 Views
  • 3 replies
  • 0 likes

syncing over data vs wifi

I am syncing one of my playlists but rarely bring up spotify on my home network using my phone .. so when I was out shopping and using the phone, it decided to start syncing over the background on my data network. The only reason I knew is because I ...

  • Newbie
  • I am syncing one of my playlists but rarely bring up spotify on my home network using my phone .. so when I was out shopping and using the phone, it decided to start syncing over the background on my...
  • Peter__
  • Community Legend
  • 463 Views
  • 1 replies
  • 0 likes
  • 463 Views
  • 1 replies
  • 0 likes