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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

81377 Views

9 replies

2 likes

Account
Login
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Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

656237 Views

13 replies

4 likes

Account
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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

737210 Views

18 replies

29 likes

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Paid way too much

I was going trough transactions on my bank account when I noticed Spotify had taken 1188 NOK in addition to the usual 99 NOK. I like Spotify but it's not ok if you take a lot 12 times as much in addition to the usual fee. Could someone please help me...

Casual Listener

I was going trough transactions on my bank account when I noticed Spotify had taken 1188 NOK in addition to the usual 99 NOK. I like Spotify but it's not ok if you take a lot 12 times as mu...

Wilhelmsen2012

Casual Listener

270 Views

2 replies

0 likes

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Account lost all information

Hi. I've disconnected my facebook account from my spotify account, and since I've had signed up on facebook, I lost all of my info (playlists, etc). I've tried to log on again, but I suddenly found myself with a new account and no info whatsoever. On...

Visitor

  Hi. I've disconnected my facebook account from my spotify account, and since I've had signed up on facebook, I lost all of my info (playlists, etc). I've tried to log on again, but I suddenly...

Peter__

Community Legend

237 Views

1 replies

0 likes

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  • 1 replies
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Solved!! paypal payment

I am considering the £4.99 a month option. I wish to pay using my paypal account. At the end of the month what happens will I get an email reminder of payment due? Rgds DW

Visitor

I am considering the £4.99 a month option. I wish to pay using my paypal account. At the end of the month what happens will I get an email reminder of payment due? Rgds DW

user-removed

Not applicable

537 Views

2 replies

0 likes

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  • 2 replies
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NUS discount

i have been trying to sign up for the NUS 50% deal for a week, but it keeps saying my nus card has been used before. When this is not the case. I have contacted support 3 times but never had a reply. Has anyone else ever had this problem, if so how d...

Newbie

i have been trying to sign up for the NUS 50% deal for a week, but it keeps saying my nus card has been used before. When this is not the case. I have contacted support 3 times but never had a reply....

Peter__

Community Legend

254 Views

1 replies

0 likes

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  • 1 replies
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New Albums

Am I the only person who seems to have an issue with either the misnaming of tracks and artists and also the duration it takes for new albums to come on the system? It really annoys me to be paying for a service that isn't as adequate as it makes its...

Visitor

Am I the only person who seems to have an issue with either the misnaming of tracks and artists and also the duration it takes for new albums to come on the system? It really annoys me to be paying f...

Peter__

Community Legend

262 Views

1 replies

0 likes

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Solved!! Premium Problem expired but wont let me resign

Hello I had spotify premium for some reason you say my payment didnt go through , Why I am not sure and theres no reason why it should not have gone through . I tryed to reactivate me and it just keeps asking me to enter my facebook password . I,m ge...

Newbie

Hello    I had spotify premium for some reason you say my payment didnt go through , Why I am not sure and theres no reason why it should not have gone through . I tryed to reactivate me ...

Ubicz

Casual Listener

640 Views

2 replies

0 likes

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I pay for premium but i cant use it?

So ive been paying for premium ($9.99) for the past 6 months and now once i updated my iphone to the latest IOS it says that "only premium users can stream ondemand, radio is always free" i have not loged out of spotify or changed anything and my ban...

Visitor

So ive been paying for premium ($9.99) for the past 6 months and now once i updated my iphone to the latest IOS it says that "only premium users can stream ondemand, radio is always free" i have not ...

Peter__

Community Legend

301 Views

3 replies

0 likes

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Lost my Spotify Premium Account

After looking around the community I realize that this is nothing new ... I disconnected my Facebook account from Spotify, completely oblivious to the fact that it would cause me any trouble whatsoever. I have only had my premium account for about tw...

Visitor

After looking around the community I realize that this is nothing new ... I disconnected my Facebook account from Spotify, completely oblivious to the fact that it would cause me any trouble whatsoev...

Peter__

Community Legend

189 Views

1 replies

0 likes

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Spotify Trial

Hi, I've been using free Spotify for a while now. However, today I noticed there were no ads. I quickly checked my account and it says I have been charged 2 days of Spotify Premium (0.00$), but I do not want to continue AT ALL. I tried to cancel my s...

Newbie

Hi, I've been using free Spotify for a while now. However, today I noticed there were no ads. I quickly checked my account and it says I have been charged 2 days of Spotify Premium (0.00$), but I do ...

Peter__

Community Legend

386 Views

1 replies

0 likes

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Superuser Contribution New User - Spotify hasn't shown any Facebook friends

I just signed up for Spotify via Facebook. It seems to show me everything fine, artists, celebrities I can follow, apps, except for Facebook friends. I have Spotify exempted from the only firewall I use. It just doesn't show any possible Followers fr...

Newbie

I just signed up for Spotify via Facebook.  It seems to show me everything fine, artists, celebrities I can follow, apps, except for Facebook friends.   I have Spotify exempted from the o...

Petya

Community Legend

5605 Views

36 replies

2 likes

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Disconnected Facebook from Spotify Desktop App, Premium status + Playlists gone.

I disconnected Facebook via Spotify desktop App.I got booted out.I logged back in, it now tells me I am no longer a premium user and ALL of my playlists are gone.I have logged in using my original spotify details, I have logged in using my facebook d...

Visitor

I disconnected Facebook via Spotify desktop App. I got booted out. I logged back in, it now tells me I am no longer a premium user and ALL of my playlists are gone. I have logged in using my...

Peter__

Community Legend

291 Views

3 replies

0 likes

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  • 3 replies
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How do i take away my card from spotify?

Hello! I am not 18 years old, but i love spotify! For about a year ago my mom payed Spotify Unlimited on my spotify account with her card. And a few months later i wanted Spotify Premium, so i bougt a Spotify Card with six months premium and lived ha...

Newbie

Hello! I am not 18 years old, but i love spotify! For about a year ago my mom payed Spotify Unlimited on my spotify account with her card. And a few months later i wanted Spotify Premium, so i bougt ...

Peter__

Community Legend

293 Views

1 replies

0 likes

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  • 1 replies
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I want to buy some songs in mp3 form, is it still possible?

I want to buy some songs with my credit card from Spotify. I want to burn them in a cd. Is it still possible? It used to be, but it seems not to be available

Newbie

I want to buy some songs with my credit card from Spotify. I want to burn them in a cd. Is it still possible? It used to be, but it seems not to be available  

Peter__

Community Legend

302 Views

1 replies

0 likes

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Solved!! No me funciona spotify desde el Mac

Me ha estado funcionando el programa fenomenal pero veo en el cabezal de la pantalla "descargar última actualización de spotify" . Total, que digo que si y ya no me funciona. Lo he intentado borrar y volver a instalar el programa y ya no funciona. Qu...

Casual Listener

Me ha estado funcionando el programa fenomenal pero veo en el cabezal de la pantalla "descargar última actualización de spotify" . Total, que digo que si y ya no me funciona. Lo he intentado borrar y...

ignasinuet

Newbie

22133 Views

5 replies

3 likes

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  • 5 replies
  • 3 likes

How can I activate my telekom subscribtion?

So I already have Premium till the first of april. I already cancel'd my subscribtion. Now I need to resub my acc to my new telekom payment. But it does not work, as of yet. Do I need to wait till the first of April to get Premium again?Thanks!

Visitor

So I already have Premium till the first of april. I already cancel'd my subscribtion. Now I need to resub my acc to my new telekom payment. But it does not work, as of yet. Do I need to wait till th...

496 Views

0 replies

0 likes

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Spotify Premium/Post to facebook

Hi, I recently upgraded to Spotify Premium to get to use spotify outside the US and it is working now in my country thanks to the premium service. However, I notice that Post to Facebook is not working anymore , shouldn't it recognize that I have Spo...

Regular

Hi,   I recently upgraded to Spotify Premium to get to use spotify outside the US and it is working now in my country thanks to the premium service. However, I notice that Post to Facebook is ...

274 Views

0 replies

0 likes

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I cannot log in on my mobile?

Should I use my facebook username or the one (with digits) which I found on my desktop account?

Casual Listener

 Should I use my facebook username or the one (with digits) which I found on my desktop account?

Peter__

Community Legend

567 Views

2 replies

0 likes

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  • 2 replies
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Inactive account

My friend can't log into his old account (JakubSzwedo) because it's inactive and he asked me to ask you if you could renew it.Thanks in advance.

Casual Listener

My friend can't log into his old account (JakubSzwedo) because it's inactive and he asked me to ask you if you could renew it. Thanks in advance.

Peter__

Community Legend

9002 Views

2 replies

1 likes

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  • 1 likes

Doyble account/double payments/email adress already in use

Im trying to help my mother here. In 2010 she registered her spotify account with the emailadress namename@company.se . She has paid spotiy Premium since. The problem is that her REAL email adress is name.name@company.se (with a dot between name and ...

Newbie

Im trying to help my mother here.   In 2010 she registered her spotify account with the emailadress namename@company.se . She has paid spotiy Premium since. The problem is that her REAL email ...

Liam

Community Legend

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes

Update activity feed

Hello my name is Przemek I'm from Poland (sorry for my English).I have problem with activity and favorites - my spotify don't update this sections.I'm facebook user, I try reinstall my spotify and this not help, when I check unfollow someone and then...

Casual Listener

Hello my name is Przemek I'm from Poland (sorry for my English). I have problem with activity and favorites - my spotify don't update this sections. I'm facebook user, I try reinstall my spotify an...

Peter__

Community Legend

492 Views

3 replies

0 likes

  • 492 Views
  • 3 replies
  • 0 likes