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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8973 Views
  • 1 replies
  • 9 likes
  • Security
  • 8973 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480881 Views
  • 979 replies
  • 111 likes
  • Account
  • 480881 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210624 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210624 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120729 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120729 Views
  • 72 replies
  • 12 likes

I can't change my subscription method

When I'm tryung to change other method, always show me "Oops, something went wrong, please try again checkout our help area".Please reset my subscription!

  • Casual Listener
  • When I'm tryung to change other method, always show me "Oops, something went wrong, please try again checkout our help area". Please reset my subscription!
  • Peter__
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Just deactivated my FB...oops! Help, please!

Hello! I deactivated my Facebook. I am a Premium Spotify user. I DO NOT want to reactivate my facebook. What can I do? I don't want to be charged for something I can no longer use because I no longer have a facebook. My email for spotify/fb is little...

  • Casual Listener
  • Hello! I deactivated my Facebook. I am a Premium Spotify user. I DO NOT want to reactivate my facebook. What can I do? I don't want to be charged for something I can no longer use because I no longer...
  • Peter__
  • Community Legend
  • 625 Views
  • 3 replies
  • 0 likes
  • 625 Views
  • 3 replies
  • 0 likes

CAN´T LISTEN TO DOWNLOAD PLAYLIST

I download all my playlists everyday, because when I put offline mode in my mobile, the playlists are not available. I have premium subscription, just to listen to the music in offline mode in my cell. I´m going out for my holidays to a place without...

  • Casual Listener
  • I download all my playlists everyday, because when I put offline mode in my mobile, the playlists are not available. I have premium subscription, just to listen to the music in offline mode in my c...
  • Peter__
  • Community Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

"Hundreds" identical playlists

Hello,What should I do to delete "hundreds" identical playlists "Like to. From radio". I didn't create these playlists. It's a bug?

  • Newbie
  • Hello, What should I do to delete "hundreds" identical playlists "Like to. From radio". I didn't create these playlists. It's a bug?
  • Taylor
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Charged prematurely

The website said I was going to be charged again on 5/5/2013, I was going to cancel on 5/3/2013 to avoid another charge as I cannot afford this service anymore. I was charged the subscription price of 9.99 today on 5/2/2013. I need to have this charg...

  • Casual Listener
  • The website said I was going to be charged again on 5/5/2013, I was going to cancel on 5/3/2013 to avoid another charge as I cannot afford this service anymore. I was charged the subscription price o...
  • MikeyB
  • Community Legend
  • 393 Views
  • 2 replies
  • 0 likes
  • 393 Views
  • 2 replies
  • 0 likes

Upgraded to Premium but my account says I still using Spotify Free

I bought Spotify Premium 2013-03-12 / Order ID: 168435210013.On my profile/account it says I still have Spotify Free and I get ads over the screen. (The annoying voice-ads are gone though.)When I try to play Spotify on my Iphone it does´'t work. I ha...

  • Newbie
  • I bought Spotify Premium 2013-03-12 / Order ID: 168435210013. On my profile/account it says I still have Spotify Free and I get ads over the screen. (The annoying voice-ads are gone though.) W...
  • MikeyB
  • Community Legend
  • 498 Views
  • 4 replies
  • 0 likes
  • 498 Views
  • 4 replies
  • 0 likes

Forced to pay for Unlimited when I didn't want it

Can i have my money back? Recently, I discovered that I was paying for an Unlimited Spotify subscription, when I didn't need it, I can't do anything and I have searched in the FAQ and asked for help via email. Please I need help with these as it is m...

  • Newbie
  • Can i have my money back? Recently, I discovered that I was paying for an Unlimited Spotify subscription, when I didn't need it, I can't do anything and I have searched in the FAQ and asked for help ...
  • Taylor
  • Community Legend
  • 477 Views
  • 1 replies
  • 0 likes
  • 477 Views
  • 1 replies
  • 0 likes

Student card not registering

Please help!!! My student card (NUS extra that I have paid for) is not registering!!! I signed up a couple of nights ago, expecting to get spotify premium for £4.99 but it is charging me £9,99!! I put in my student card number again- yesterday it sai...

  • Newbie
  • Please help!!! My student card (NUS extra that I have paid for) is not registering!!! I signed up a couple of nights ago, expecting to get spotify premium for £4.99 but it is charging me £9,99!! I pu...
  • Taylor
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Unable to access account

hi,I cannot access my account (username: ummon).I was forced to create another account with another mail but I wish to use the original one Every time I try to acces this account I receive a generic errore (try later), i also tried to reset password,...

  • Visitor
  • hi, I cannot access my account (username: ummon). I was forced to create another account with another mail but I wish to use the original one 🙂 Every time I try to acces this account I receive a ...
  • meahtenoha
  • Spotify
  • 658 Views
  • 7 replies
  • 0 likes
  • 658 Views
  • 7 replies
  • 0 likes

Accidentally deleted my spotify playlist

Can a mod help me out plz? My keyboard dropped and as I went to catch it I mashed keys that deleted my "what a pro" playlist. I had almost 900 songs. Any help would be greatly appreciated. Thanks in advance.

  • Casual Listener
  • Can a mod help me out plz? My keyboard dropped and as I went to catch it I mashed keys that deleted my "what a pro" playlist. I had almost 900 songs. Any help would be greatly appreciated. Thanks in ...
  • Joe
  • Community Legend
  • 288 Views
  • 3 replies
  • 0 likes
  • 288 Views
  • 3 replies
  • 0 likes

Canada?

Hello everyone! I signed up my Spotify account in France, but now im living in Canada and i cant change my country on my profile. I heard that Spotify doesnt exist here but sometimes Spotify is working and sometimes not! Is that a bug or something? I...

  • Casual Listener
  • Hello everyone!   I signed up my Spotify account in France, but now im living in Canada and i cant change my country on my profile. I heard that Spotify doesnt exist here but sometimes Spoti...
  • Kakawet
  • Casual Listener
  • 1194 Views
  • 3 replies
  • 0 likes
  • 1194 Views
  • 3 replies
  • 0 likes

dano

No acepta mi tarjeta para conseguir la versión premium

  • Newbie
  • No acepta mi tarjeta para conseguir la versión premium
  • Peter__
  • Community Legend
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Solved!! new to spotify...help me

So, i recently got the one month free premium spotify demo. i had many friends and family recommend it, but there are certain things i am looking for clarity on.... -can i have multiple devices logged in playing different things at once? (ie, my son ...

  • Newbie
  • So, i recently got the one month free premium spotify demo.  i had many friends and family recommend it, but there are certain things i am looking for clarity on....   -can i have multi...
  • Peter__
  • Community Legend
  • 412 Views
  • 1 replies
  • 0 likes
  • 412 Views
  • 1 replies
  • 0 likes

Solved!! Can't use premium that I just bought

I just bought premium after my 48 hr free trial was over and anytime I try to listen to a song it says only for premium users so I logged out and back in quite a few times and still nothing. Please help me listen to the music I am paying for thank yo...

  • Regular
  • I just bought premium after my 48 hr free trial was over and anytime I try to listen to a song it says only for premium users so I logged out and back in quite a few times and still nothing. Please h...
  • Johan-NL
  • Casual Listener
  • 1712 Views
  • 13 replies
  • 0 likes
  • 1712 Views
  • 13 replies
  • 0 likes

Account Information Erased - Not behaving as Premium

I have been a Premium user for months and now all of my playlists are gone, and my iPhone app is acting like I am not a Premium user. I have logged in and out multiple times, have used my Spotify login as well as my Facebook login... no change. On th...

  • Regular
  • I have been a Premium user for months and now all of my playlists are gone, and my iPhone app is acting like I am not a Premium user.   I have logged in and out multiple times, have used my ...
  • juggle67
  • Regular
  • 854 Views
  • 12 replies
  • 0 likes
  • 854 Views
  • 12 replies
  • 0 likes

Solved!! Upgraded to Premium but iPhone app not recognizing account status

Hi, I installed the iPhone app sometime ago which started a 30 day premium trial which has now ended. Since there isn't a way to upgrade directly from the mobile app, I used my desktop to upgrade my account. Since there's no option to directly jump i...

  • Casual Listener
  • Hi,   I installed the iPhone app sometime ago which started a 30 day premium trial which has now ended. Since there isn't a way to upgrade directly from the mobile app, I used my desktop to ...
  • jamesfile
  • Casual Listener
  • 690 Views
  • 2 replies
  • 0 likes
  • 690 Views
  • 2 replies
  • 0 likes

PREMIUM NOT WORKING?

Bought spotify premium today, got my receipt and everything and it says on my account that I have an active spotify premium but I still can't listen on my phone? HELP

  • Newbie
  • Bought spotify premium today, got my receipt and everything and it says on my account that I have an active spotify premium but I still can't listen on my phone? HELP
  • Peter__
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Solved!! Premium don´t work

Hello, I have just bought Spotify Premiun, but it´s not working, and I have tried on my iPhone and computer - I have tried to reinstall it, but I still can´t play music (because i exceeded the 10-hour limit). My subscirption page says that I have an ...

  • Music Fan
  • Hello, I have just bought Spotify Premiun, but it´s not working, and I have tried on my iPhone and computer - I have tried to reinstall it, but I still can´t play music (because i exceeded the 10-hou...
  • Alexhp
  • Music Fan
  • 547 Views
  • 1 replies
  • 0 likes
  • 547 Views
  • 1 replies
  • 0 likes

Playlists have all disappeared

I logged into Spotify and it seems that all of my playlists have completely disappeared. Does anyone know how to fix this?

  • Casual Listener
  • I logged into Spotify and it seems that all of my playlists have completely disappeared. Does anyone know how to fix this?
  • stephbeswickx
  • Casual Listener
  • 366 Views
  • 4 replies
  • 0 likes
  • 366 Views
  • 4 replies
  • 0 likes