Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88504 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
757314 Views
18 replies
29 likes
Good afternoon, I'm a premium user from Spain and I've seen Movistar (telephony company) is offering Spotify Premium with a discount of 40% in monthly fee. Must I cancel my account and open a new one to take advantage of this offer or is there any si...
Good afternoon, I'm a premium user from Spain and I've seen Movistar (telephony company) is offering Spotify Premium with a discount of 40% in monthly fee. Must I cancel my account and open ...
Spotify
1534 Views
8 replies
0 likes
When browsing through preferences, I clicked the "deactivate from Facebook" button, more to see what it woudl do, rather than a desire to disconnect.It then reopened Spotify with NONE of my playlists that I have spent years building.Everything was go...
When browsing through preferences, I clicked the "deactivate from Facebook" button, more to see what it woudl do, rather than a desire to disconnect. It then reopened Spotify with NONE of my playlis...
Casual Listener
479 Views
4 replies
0 likes
Hola, hoy mismo he actualizado y me encuentro con que en las listas ahora sólo puedes ver el número de suscriptores -bueno, ahora seguidores- pero no su identidad...solo aparecen tres o así... Esto es así o hay alguna forma de ver quiénes están suscr...
Hola, hoy mismo he actualizado y me encuentro con que en las listas ahora sólo puedes ver el número de suscriptores -bueno, ahora seguidores- pero no su identidad...solo aparecen tres o así...  ...
Newbie
109741 Views
33 replies
96 likes
I deleted a playlist called Barbra's favorites. Can someone please help me?
I deleted a playlist called Barbra's favorites. Can someone please help me?
Community Legend
348 Views
1 replies
0 likes
HiI accidently removed some of my playlists. Can you please recover them for me?Username - azharashraf92@gmail.comThanks
Hi I accidently removed some of my playlists. Can you please recover them for me? Username - azharashraf92@gmail.com Thanks
Community Legend
170 Views
1 replies
0 likes
I have been paying for a Premium account for the last 18 months and all of a sudden I start receiving commercials. Today I had to download a new version of Spotify and it states I am no longer Premium even though my last payment was less than a month...
I have been paying for a Premium account for the last 18 months and all of a sudden I start receiving commercials. Today I had to download a new version of Spotify and it states I am no longer ...
Casual Listener
450 Views
4 replies
0 likes
I know it doesn't allow on-demand streaming on mobile, but do ads go away on mobile, for the radio function?
I know it doesn't allow on-demand streaming on mobile, but do ads go away on mobile, for the radio function?
Community Legend
1459 Views
15 replies
0 likes
Having not even been able to log in to my spotify account (that's another story), I have been charged £119.88 this month for my usual £9.99 premium account. I am heavily pregnant and was due to move in to my new rented house this week, i cannot do so...
Having not even been able to log in to my spotify account (that's another story), I have been charged £119.88 this month for my usual £9.99 premium account. I am heavily pregnant and was due to move ...
Regular
932 Views
6 replies
0 likes
I forgot my old user account name and my old email adress is no longer valid as it was connected to my old business email account my credit card is still being charged and i have sent to emails to spotify with no response if anyone from spotyify read...
I forgot my old user account name and my old email adress is no longer valid as it was connected to my old business email account my credit card is still being charged and i have sent to emails to sp...
251 Views
0 replies
0 likes
3 days before my premium subscription was due, I went on to Spotify to reduce the subscription level, however I now find that this hasn't happened and that I am still a premium subscribed and was chared again the full amount on the 7 th March. Bceaus...
3 days before my premium subscription was due, I went on to Spotify to reduce the subscription level, however I now find that this hasn't happened and that I am still a premium subscribed ...
Casual Listener
742 Views
6 replies
0 likes
It works on my iPhone, but why should I pay my monthly subscription for a half working service?? I would personally like not to pay a penny until the sloth which is the current version is corrected. The previous update was fast and worked a dream. Th...
It works on my iPhone, but why should I pay my monthly subscription for a half working service?? I would personally like not to pay a penny until the sloth which is the current version is corrected. ...
Community Legend
345 Views
1 replies
0 likes
