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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • DRAG0N
  • Casual Listener
  • 257634 Views
  • 785 replies
  • 81 likes
  • Account
  • 257634 Views
  • 785 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126936 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126936 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 70034 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 70034 Views
  • 63 replies
  • 8 likes

Can't change the country

PlanFree/Country DeviceSamsung Galaxy note 8Operating SystemAndroid Nougat My Question or Issue i wanted to change the country on the account cause i just moved and i want to make a family account with my roomies but their nationality is different fr...

  • Newbie
  • Plan Free/ Country   Device Samsung Galaxy note 8 Operating System Android Nougat   My Question or Issue  i wanted to change the country on the account cause i just moved and...
  • Loxer
  • Spotify Star
  • 128 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 128 Views
  • 2 replies
  • 0 likes

Pagamento via boleto assinatura Premium

Pessoal, bom dia! Preciso de um suporte... Sempre realizei o pagamento via boleto da minha assinatura Premium, porém está opção não está mais disponível para pagamento. Será que é possível fazerem alguma coisa ?? Fico à disposição e muito obrigado! B...

  • Newbie
  •    Pessoal, bom dia! Preciso de um suporte... Sempre realizei o pagamento via boleto da minha assinatura Premium, porém está opção não está mais disponível para pagamento. Será que é possí...
  • Bittencourt
  • Spotify Star
  • 439 Views
  • 1 replies
  • 2 likes
  • Account
    Other
    Premium
  • 439 Views
  • 1 replies
  • 2 likes

Solved!! Spotify app cant connect with other apps

PlanPremium Device(Samsung Galaxy 9) My Question or Issue The issue I have met recently, is that my spotify app can't connect with others apps like for example facebook messenger. When I try to connect through it, the messenger app just opens the spo...

  • Regular
  • Plan Premium   Device (Samsung Galaxy 9)     My Question or Issue  The issue I have met recently, is that my spotify app can't connect with others apps like for example fa...
  • KajinKD
  • Regular
  • 5781 Views
  • 10 replies
  • 0 likes
  • Other
  • 5781 Views
  • 10 replies
  • 0 likes

Spotify logging me out

PlanPremiumCountry USADeviceWindows 10, Samsung Galaxy 8+Operating SystemAndroid Pie, Windows 10, My Question or Issue Since about last week or so my Windows and Android Spotify clients seem to keep logging me out and asking me to log back in everyti...

  • Casual Listener
  •   Plan Premium Country  USA Device Windows 10, Samsung Galaxy 8+ Operating System Android Pie, Windows 10,  My Question or Issue  Since about last week or so my Windows ...
  • Billy-J
  • Spotify Star
  • 2308 Views
  • 3 replies
  • 2 likes
  • Account
  • 2308 Views
  • 3 replies
  • 2 likes

Location issue for family member

PlanPremium familyCountry AustraliaDevicePCOperating SystemWindows 10 My Question or IssueI have just upgraded from premium to premium family and sent an invite to a family memeber, they set up an account from the same PC but the location is saying u...

  • Casual Listener
  • Plan Premium family Country  Australia Device PC Operating System Windows 10   My Question or Issue I have just upgraded from premium to premium family and sent an invite to a fam...
  • Billy-J
  • Spotify Star
  • 1072 Views
  • 4 replies
  • 0 likes
  • Account
  • 1072 Views
  • 4 replies
  • 0 likes

Playlist deleted

FreeHolland Iphone xsIos suddenly all my playlists and account got deleted. I cant recover them on the website. How could i get these back?

  • Visitor
  •   Free Holland   Iphone xs Ios     suddenly all my playlists and account got deleted. I cant recover them on the website. How could i get these back?  
  • Nikolaj_Madsen
  • Newbie
  • 392 Views
  • 6 replies
  • 0 likes
  • Account
  • 392 Views
  • 6 replies
  • 0 likes

How do I view the address on my account?

PlanFamily PremiumCountryIreland My Question or Issue Just need to see what my address on my account is.

  • Newbie
  •   Plan Family Premium Country Ireland   My Question or Issue  Just need to see what my address on my account is.
  • Maxim
  • Spotify Star
  • 250 Views
  • 1 replies
  • 1 likes
  • Account
  • 250 Views
  • 1 replies
  • 1 likes

Solved!! Spotify does not recognise my account as premium subscriber anymore

Hello. I recently deleted my facebook account which is tied to my Spotify account and now Spotify seem to think I am a regular subscriber. The weird thing is I am still paying the monthly premium subscription. Anyone else experienced this issue? What...

  • Newbie
  • Hello.   I recently deleted my facebook account which is tied to my Spotify account and now Spotify seem to think I am a regular subscriber. The weird thing is I am still paying the ...
  • Billy-J
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 243 Views
  • 1 replies
  • 0 likes

Mail about password

My Question or IssueMy account was hacked a while back. I have been getting this email over and over for a long time and I am worried that someone is trying to hack me again. It was in Spanish (I think) one time but normally it is in Swedish (my nati...

Skärmavbild 2019-01-14 kl. 10.42.00.png
  • Newbie
  • My Question or Issue My account was hacked a while back. I have been getting this email over and over for a long time and I am worried that someone is trying to hack me again. It was in Spanish...
  • Maxim
  • Spotify Star
  • 340 Views
  • 1 replies
  • 0 likes
  • Account
  • 340 Views
  • 1 replies
  • 0 likes

Problem in changing country in settings

PlanFreeCountry ItalyDevice(Dell)Operating System(Windows 10) My Question or Issue Hello, I cannot access my Spotify because of error 408: my Country does not match the one in my profile. If i go to the profile to change this, i see that it says UK (...

  • Casual Listener
  • Plan Free Country  Italy Device (Dell) Operating System (Windows 10)   My Question or Issue  Hello, I cannot access my Spotify because of error 408: my Country does not match...
  • Maxim
  • Spotify Star
  • 291 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 291 Views
  • 3 replies
  • 0 likes

Unable to reset password

I went onto my Spotify account and I was logged out. I tried to type in passwords but they didn't work so I tried to reset my password. I got the that was supposed to be sent to me. I clicked on the link and it gave a screen saying "password reset li...

  • Casual Listener
  • I went onto my Spotify account and I was logged out. I tried to type in passwords but they didn't work so I tried to reset my password. I got the that was supposed to be sent to me. I clicked on...
  • Bella_K
  • Composer
  • 500 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 500 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Family: Different accounts cannot play music simultaneously

PlanPremiumCountry USADeviceiPhone X, PC, Mac OSXOperating SystemiOS 12.1.2, Windows 10My Question or Issue If my sister is listening to her music on her seperate account under the family plan, and then I open the spotify app, I am prompted to contin...

  • Newbie
  • Plan Premium Country  USA Device iPhone X, PC, Mac OSX Operating System iOS 12.1.2, Windows 10 My Question or Issue  If my sister is listening to her music on her seperate account ...
  • Billy-J
  • Spotify Star
  • 444 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 444 Views
  • 1 replies
  • 0 likes

Solved!! Discover Weekly Not Updating

Hi folks, My Discover Weekly has been stuck updating (13 days so far since last update): https://open.spotify.com/user/spotify/playlist/37i9dQZEVXcIcIXVGuzpz3?si=TVznHqwtTkuyNFF7qvZz4A Fortunately, it's one of my favorite DWs in a long time, so that'...

  • Casual Listener
  • Hi folks,    My Discover Weekly has been stuck updating (13 days so far since last update):   https://open.spotify.com/user/spotify/playlist/37i9dQZEVXcIcIXVGuzpz3?si=TVznHqwtTkuyN...
  • seanmatheny
  • Casual Listener
  • 537 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 537 Views
  • 4 replies
  • 0 likes

Solved!! Account disappeared

Plan:Free My account seemed to disappear, couldn't log in through phone nor browser. Did a password reset using web browser, it worked fine.Note: Fixed the problem almost immediately after noticing (approx. 1 day from occurrence)

  • Newbie
  • Plan: Free    My account seemed to disappear, couldn't log in through phone nor browser.  Did a password reset using web browser, it worked fine. Note:  Fixed the problem al...
  • Jose_M
  • Spotify Star
  • 8219 Views
  • 1 replies
  • 0 likes
  • Account
  • 8219 Views
  • 1 replies
  • 0 likes

Eventbrite Events on my artist profile.

Hello, so i heard i could start listing my Eventbrite events on my artist page. How do i go about doing this? Thanks in advance

  • Newbie
  • Hello,  so i heard i could start listing my Eventbrite events on my artist page. How do i go about doing this? Thanks in advance
  • Billy-J
  • Spotify Star
  • 340 Views
  • 1 replies
  • 0 likes
  • Account
  • 340 Views
  • 1 replies
  • 0 likes

Solved!! Can't link Facebook account

PlanPremiumCountry DevicePC, Samsung S8Operating SystemAndroid, Windows, Linux My Question or Issue When I link my account to Facebook I can't see my friends and after I restart the app it asks me to link it again.

  • Casual Listener
  • Plan Premium Country   Device PC, Samsung S8 Operating System Android, Windows, Linux   My Question or Issue  When I link my account to Facebook I can't see my friends and af...
  • SERISET
  • Casual Listener
  • 190 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 190 Views
  • 2 replies
  • 0 likes

change country

Hi, I'm trying to change my country in my account settings beceause my profil is now in France but I live also in Spain and I would like to join my Family Plan based in Spain. However, on the dropdown list, I only have the country where I am currentl...

  • Newbie
  • Hi,  I'm trying to change my country in my account settings beceause my profil is now in France but I live also in Spain and I would like to join my Family Plan based in Spain. H...
  • Maxim
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 182 Views
  • 1 replies
  • 0 likes

Spotify widget not working

PlanPremium DeviceHuawei mate 20 lite My Question or Issue I'd like to use the lockscreen widget to change songs and whatnot but it doesn't show up. Is there a possible fix?

  • Newbie
  • Plan Premium   Device Huawei mate 20 lite   My Question or Issue  I'd like to use the lockscreen widget to change songs and whatnot but it doesn't show up. Is there a possible f...
  • Billy-J
  • Spotify Star
  • 6507 Views
  • 1 replies
  • 0 likes
  • Premium
  • 6507 Views
  • 1 replies
  • 0 likes

hey, i think i'm hacked too

Hey Everyone, I want to get help and get more attention on this issue as i have seen other people with similar complaints. 1. I can see uknown devices connected to my account, i don't own android.. what the **bleep**?2. i have weird new playlists...3...

  • Newbie
  •   Hey Everyone,   I want to get help and get more attention on this issue as i have seen other people with similar complaints.  1. I can see uknown devices connected to my account,...
  • Brunelicia
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 219 Views
  • 1 replies
  • 0 likes

nao consigo redefinir minha senha, mesmo recebendo o link no meu email, diz que o link expirou

My Question or Issue Não consigo redefinir minha senha, o link enviado ao meu gmail não funciona, já tentei varias vezes, tenho uma assinatura premium e não consigo usar por isso.assinatura premiumiphone xios 12brazil

  • Newbie
  •     My Question or Issue  Não consigo redefinir minha senha, o link enviado ao meu gmail não funciona, já tentei varias vezes, tenho uma assinatura premium e não consigo usar por is...
  • Brunelicia
  • Community Legend
  • 1056 Views
  • 1 replies
  • 0 likes
  • Login
  • 1056 Views
  • 1 replies
  • 0 likes