Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
Tuesday
Meghanleegill
Casual Listener
4596 Views
1 replies
9 likes
Security

4596 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Wednesday
Ryankewley
Newbie
465140 Views
976 replies
111 likes
Account

465140 Views
976 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1205638 Views
119 replies
117 likes
Account

1205638 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
113240 Views
72 replies
12 likes
Account
Login
Premium

113240 Views
72 replies
12 likes

premiun student

HiI have a problem for a few years being a premium and now I am a student and I wanted to have my discount but when I try to change my subscription I get that the page does not exist and error 404. I hope for help.ThanksPlanPremiumCountrySpain My Que...

Anonim_Crazy
Visitor
Hi I have a problem for a few years being a premium and now I am a student and I wanted to have my discount but when I try to change my subscription I get that the page does not exist and error 404....
2019-12-08 1:43:53 AM
2019-12-08 6:35:25 AM
OneByBoo
Roadie
513 Views
1 replies
0 likes
Premium

513 Views
1 replies
0 likes

Superuser Contribution Disappointing experience :(

Plan - Premium (was Hulu + Premium)Country - USA My Question or IssueI have been a longtime member. I converted my Premium membership to the Hulu + Premium. I wanted to watch this movie that required a Hulu add-on, so I needed to convert my Hulu subs...

attackontitan
Casual Listener
Plan - Premium (was Hulu + Premium) Country - USA My Question or Issue I have been a longtime member. I converted my Premium membership to the Hulu + Premium. I wanted to w...
2019-12-02 10:15:50 AM
2019-12-07 11:13:55 PM
attackontitan
Casual Listener
948 Views
5 replies
0 likes
Account

948 Views
5 replies
0 likes

My Premium Won't Work

PlanPremiumCountryIndiaDevicePC and Android My Question or IssueI got a 3 month premium subscription on my cc yesterday, but I can't get it to work on my phone and PC. When I check through browser the status is updated to trial premium, but it still ...

ruderidingromeo
Casual Listener
Plan Premium Country India Device PC and Android My Question or Issue I got a 3 month premium subscription on my cc yesterday, but I can't get it to work on my phone and PC. When I che...
2019-12-06 3:49:15 PM
2019-12-07 8:07:16 PM
ruderidingromeo
Casual Listener
809 Views
4 replies
0 likes
Account
Premium
Subscription

809 Views
4 replies
0 likes

Solved!! Profile image not sticking

Hello! I'm using the desktop app to set an image for my profile, and it seems to upload and "take" just fine - however, if I restart the app, the image is gone and I'm once again left with the default. Any ideas? FYI: Premium account, and the image (...

waferbaby
Newbie
Hello! I'm using the desktop app to set an image for my profile, and it seems to upload and "take" just fine - however, if I restart the app, the image is gone and I'm once again left with the defaul...
2019-12-07 2:01:25 PM
2019-12-07 2:10:15 PM
Emilia_8
Community Legend
497 Views
1 replies
0 likes
Account

497 Views
1 replies
0 likes

Spotify Wrapped 2019 Artist not working

Hello, how are you?I can not access the following pages, is just stuck in this session, already tried to access by another browser and the problem still persists. Side scrolling doesn't work either.

ThiagoMonteiro
Visitor
Hello, how are you? I can not access the following pages, is just stuck in this session, already tried to access by another browser and the problem still persists. Side scrolling doesn'...
2019-12-06 1:41:58 PM
2019-12-07 9:27:13 AM
Kalmora
Roadie
671 Views
2 replies
1 likes
Account

671 Views
2 replies
1 likes

My warpped 2019 is showing alien language.

This is my issue To day i wanna share my 2019 warpped but it be like this picture.I try to change my language it's work but some of the that i try beforei change my language is the same how i can fix that ? i think this is a picture create algorithm ...

bneture
Casual Listener
This is my issue To day i wanna share my 2019 warpped but it be like this picture. I try to change my language it's work but some of the that i try before i change my language is t...
2019-12-05 6:09:08 PM
2019-12-07 6:58:50 AM
OneByBoo
Roadie
748 Views
2 replies
0 likes
Other

748 Views
2 replies
0 likes

paying for 3 accounts, in which 2 i am not using

PlanFree/PremiumCountryFinlandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, today i was checking my bank account and it seems i am paying for 3 premium acco...

jcondori
Casual Listener
Plan Free/Premium Country Finland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello,...
2019-12-06 7:05:24 PM
2019-12-06 8:19:36 PM
Luan
Spotify Star
529 Views
1 replies
0 likes
Account

529 Views
1 replies
0 likes

Paying for 2 accounts

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello today I was checking my bank account since I have started paying also for my little bro...

villewaltteri
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello t...
2019-12-06 7:34:50 PM
2019-12-06 8:18:35 PM
Luan
Spotify Star
388 Views
1 replies
0 likes
Account

388 Views
1 replies
0 likes

Cant sing onto family plan main account

PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemiOS 10 My Question or IssueMy main account for spotify premium family plan, is my fathers and he claims he had changed the password to something and that it works on his phone. But when I try sign...

JANELLEMOZ
Visitor
Plan Premium Country Canada Device iPhone 8 Operating System iOS 10 My Question or Issue My main account for spotify premium family plan, is my fathers and he claims he had changed ...
2019-12-06 4:32:04 AM
2019-12-06 7:47:34 PM
Luan
Spotify Star
626 Views
1 replies
0 likes
Login

626 Views
1 replies
0 likes

My spotify plan changed without asking

PlanPremiumCountryTurkeyDevice( Samsung Galaxy S10)Operating System(Android Oreo, Windows 10) My Question or IssueI was previously subscribed to the student plan. I've realized that I am no longer subscribed to the student plan. I was paying for a re...

hmelihtangor
Visitor
Plan Premium Country Turkey Device ( Samsung Galaxy S10) Operating System (Android Oreo, Windows 10) My Question or Issue I was previously subscribed to the student plan...
2019-12-06 6:27:31 PM
2019-12-06 6:58:14 PM
Luan
Spotify Star
322 Views
1 replies
0 likes
Subscription

322 Views
1 replies
0 likes

Premium Family Uitgeschakeld

PlanPremiumCountryNetherlandsDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuevorige week betaald voor Premium Familyen nu is iedereen afgekoppeld tevens ik zelf en A...

rembam
Visitor
Plan Premium Country Netherlands Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Qu...
2019-12-04 10:27:41 AM
2019-12-06 6:14:55 PM
Luan
Spotify Star
451 Views
1 replies
0 likes
Account
Premium
Subscription

451 Views
1 replies
0 likes

Spotify w/ Hulu

I cannot connect my Spotify premium with Hulu it keeps telling me the page is not found when I click on the "I have a Hulu account" option

DynamicWeasel
Visitor
I cannot connect my Spotify premium with Hulu it keeps telling me the page is not found when I click on the "I have a Hulu account" option
2019-12-03 4:57:41 PM
2019-12-06 5:58:38 PM
Luan
Spotify Star
756 Views
1 replies
0 likes
Account
Premium
Subscription

756 Views
1 replies
0 likes

Music stops being played, and shows that it is being played somewhere else

PlanPremiumCountryNorway DeviceSamsung Galaxy S10+ Operating SystemWindows10 My Question or Issue:Having issues with music being stopped on my spotify account, and then I get up an indication that there is someone listening to the account. As of now,...

pessimist1
Visitor
Plan Premium Country Norway Device Samsung Galaxy S10+ Operating System Windows10 My Question or Issue: Having issues with music being stopped on my spotify a...
2019-12-06 3:23:14 PM
2019-12-06 5:46:12 PM
Luan
Spotify Star
322 Views
1 replies
0 likes
Account
Login
Security
Subscription

322 Views
1 replies
0 likes

Solved!! Can't change country

PlanFreeCountrySouth Korea DeviceiPhone XrOperating SystemWindows 10 My Question or IssueCannot change country. Have a free account and it says i cannot change unless i'm in the country. i've been here for months and still only the USA shows up when ...

user-removed
Visitor
Plan Free Country South Korea Device iPhone Xr Operating System Windows 10 My Question or Issue Cannot change country. Have a free account and it says i cannot change unless ...
2019-12-01 4:18:38 PM
2019-12-06 5:27:02 PM
user-removed
Not applicable
1062 Views
8 replies
0 likes
Free

1062 Views
8 replies
0 likes

My wrapped is just showing me playlists

PlanFreeCountryCanadaDeviceIphone 6s, and PCOperating SystemIOS 12.3 / Windows 10 My Question or IssueMy wrapped is only showing playlists of the years, it shows 2019 2017 and 2016, but it wont show me any stats at all. I saw a similar topic but the ...

Juubileelover
Newbie
Plan Free Country Canada Device Iphone 6s, and PC Operating System IOS 12.3 / Windows 10 My Question or Issue My wrapped is only showing playlists of the years, it shows 2019 2017 an...
2019-12-06 5:56:45 AM
2019-12-06 10:10:32 AM
wtfichigo
Casual Listener
1195 Views
1 replies
1 likes
Account
Free
Other

1195 Views
1 replies
1 likes

Payment charged against paypal account

PlanPremiumCountryAustraliaDeviceAndroid, Win 10Operating SystemAndroid, Win 10 My Question or IssueMy account has been set to debit my credit card, however for the last 3 months I'm continuing to receive charges against my paypal account. This is wh...

DRUSKA
Newbie
Plan Premium Country Australia Device Android, Win 10 Operating System Android, Win 10 My Question or Issue My account has been set to debit my credit card, however for the last 3 mo...
2019-12-05 11:31:10 AM
2019-12-06 7:00:41 AM
OneByBoo
Roadie
331 Views
1 replies
0 likes
Account

331 Views
1 replies
0 likes

Gehackt account

Mijn account is gehackt. Ik heb mijn wachtwoord gewijzigd, maar onwetend heb ik een betaald abonnement en is mijn playlist e.d verpest met muziek die ik absoluut niet wil luisteren. Hoe kom ik van deze ongewenste muziek af? Wie is er verantwoordelijk...

HermanBos
Casual Listener
Mijn account is gehackt. Ik heb mijn wachtwoord gewijzigd, maar onwetend heb ik een betaald abonnement en is mijn playlist e.d verpest met muziek die ik absoluut niet wil luisteren. Hoe kom ik van de...
2019-12-05 3:06:47 PM
2019-12-06 6:55:25 AM
OneByBoo
Roadie
1561 Views
1 replies
0 likes
Account

1561 Views
1 replies
0 likes

Facebook email adress doesn't change

Hi, A couple of months ago I changed my Facebook email adress. My Spotify email adress, however, never changed. I cannot log in into my old email adress any more and all communication of Spotify (including the helpdesk) goes via my old emailadress. D...

Tycho63
Visitor
Hi, A couple of months ago I changed my Facebook email adress. My Spotify email adress, however, never changed. I cannot log in into my old email adress any more and all communication ...
2019-12-05 11:37:41 AM
2019-12-06 6:50:28 AM
OneByBoo
Roadie
556 Views
1 replies
0 likes
Account

556 Views
1 replies
0 likes

Changing profile picture

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or Issue I have my spotify account created using facebook, until now i could change my profile picture, but now when i click change and i upload picture it changes but when i clos...

qcky
Visitor
Plan Premium Country Poland Device PC Operating System Windows 10 My Question or Issue I have my spotify account created using facebook, until now i could change my profile p...
2019-12-05 8:13:45 PM
2019-12-06 2:34:38 AM
user-removed
Not applicable
622 Views
4 replies
1 likes
Account

622 Views
4 replies
1 likes

Superuser Contribution Family premium

PlanPremium Family CountryPortugal DeviceHuawei P20 LiteOperating SystemaAndroid EMUI 9.1My Question or IssueI access my profile and try to manage the family members page and it doesn't load up. I've tried it on several devices, browsers, on incognit...

gudonorbas
Casual Listener
Plan Premium Family Country Portugal Device Huawei P20 Lite Operating Systema Android EMUI 9.1 My Question or Issue I access my profile and try to manage the family membe...
2019-11-28 1:23:13 AM
2019-12-06 1:53:00 AM
gudonorbas
Casual Listener
538 Views
4 replies
0 likes
Account
Premium

538 Views
4 replies
0 likes

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