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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
85040 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
662479 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
744725 Views
18 replies
29 likes
Premium planU.S.A. MacBook Air 2014(ish0Samsung Galaxy Note8 Hello,I have an account where I pay for the premium services. However, the other day I was logged out on all devices and could not remember my password for that account. I requested to chan...
Premium plan U.S.A. MacBook Air 2014(ish0 Samsung Galaxy Note8 Hello, I have an account where I pay for the premium services. However, the other day I was logged out on all devic...
Community Legend
1274 Views
3 replies
0 likes
PlanPremiumCountryBRazil My Question or IssueI was trying to change the email in my account since it doesn't exist any longer, but I can't do it since I don't know the password I'm using to log in (I'm using FB login).If I try to recover password, I'...
Plan Premium Country BRazil My Question or Issue I was trying to change the email in my account since it doesn't exist any longer, but I can't do it since I don't know the password I'm u...
Spotify Legend
783 Views
2 replies
0 likes
PlanPremiumCountryDEDeviceiPhone 6Operating SystemiOS 12My Question or Issue I cannot login, but premium users can use Spotify when outside of their country. Why can I not login?
Plan Premium Country DE Device iPhone 6 Operating System iOS 12 My Question or Issue I cannot login, but premium users can use Spotify when outside of their country. Why can I not lo...
Spotify Star
652 Views
1 replies
0 likes
PlanPremiumCountryColombia DeviceAlexa Echo Dot 3Operating SystemAmazon My Question or Issue Hello, I use Spotify on Alexa and must say that it works pretty good, but I would like to request the "Repeat Track" or "Repeat Song" command voice to Alexa,...
Plan Premium Country Colombia Device Alexa Echo Dot 3 Operating System Amazon My Question or Issue Hello, I use Spotify on Alexa and must say that it works p...
Roadie
797 Views
1 replies
0 likes
Plan : FamilyNetherlands Device : All I've moved recently to Netherland but initially, I signed in Belgium. Recently I upgraded to a Family Plan and I set my current address. Then when my family tries to accept the invitation, they receive an error s...
Plan : Family Netherlands Device : All I've moved recently to Netherland but initially, I signed in Belgium. Recently I upgraded to a Family Plan and I set my current addre...
Regular
1862 Views
8 replies
0 likes
First off... I have spent an hour trying to figure out how to get technical support for this. This setup is very frustrating and as a customer, I would like to VERY MUCH recommend getting a hotline over the phone to reduce consumer unhappiness. I've ...
First off... I have spent an hour trying to figure out how to get technical support for this. This setup is very frustrating and as a customer, I would like to VERY MUCH recommend getting a hot...
Roadie
528 Views
1 replies
0 likes
! i already got this fixed, if you have the same problem check the comments maybe the replied could help ! Ever since Spotify had a new update I've been getting this problem. As said in the title, I have no internet connection detected, and i appear ...
! i already got this fixed, if you have the same problem check the comments maybe the replied could help ! Ever since Spotify had a new update I've been getting this problem....
Newbie
29577 Views
13 replies
6 likes
PlanStudent BundleCountryUSADeviceAccount on any deviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: I went to log into my Hulu and it said I was no longer subscribed. Contacted Hulu and they said Spotify canceled my s...
Plan Student Bundle Country USA Device Account on any device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: I went to log into my Hulu and ...
Roadie
2045 Views
7 replies
1 likes
my Iphone 6 was broken, therefore I am using another I phone 6 with my old (same) SIM card now. I downloaded the spotify app and logged in.However it says I am using spotify free instead of premium and I do not see my playlists etc. I am still paying...
my Iphone 6 was broken, therefore I am using another I phone 6 with my old (same) SIM card now. I downloaded the spotify app and logged in. However it says I am using spotify free instead of premium...
Spotify Legend
1182 Views
3 replies
0 likes
Hello, I recently started a family premium account, and successfully added family members.However I cannot manage the other members. I see them in my account, but simply cannot select them. I tried on mobile devices and my desktop computer with sever...
Hello, I recently started a family premium account, and successfully added family members. However I cannot manage the other members. I see them in my account, but simply cannot select them. ...
Community Legend
2601 Views
3 replies
1 likes
Plan: PremiumCountry: Canada DeviceKEF LSX Operating SystemUnknown My Question or Issue Hi - It appears that I am able to control Spotify Connect connected devices (in my case the KEF LSX) from outside of my home network. I really like the remote con...
Plan: Premium Country: Canada Device KEF LSX Operating System Unknown My Question or Issue Hi - It appears that I am able to control Spotify Conn...
Newbie
9026 Views
3 replies
2 likes
My Question or IssueHi couple months ago i opened a new account. When setting that account at what should we call you section i typed my name and after i pressed done. My username turned into bunch of numbers and letters. How can i fix this i need he...
My Question or Issue Hi couple months ago i opened a new account. When setting that account at what should we call you section i typed my name and after i pressed done. My username turned into bunch...
Spotify Star
1038 Views
1 replies
0 likes
Let me just say that I've already checked just about every other thread with this topic that I can find. I've tried every single solution suggested in those threads, and still nothing. The issue is that everytime I start a song it stops halfway throu...
Let me just say that I've already checked just about every other thread with this topic that I can find. I've tried every single solution suggested in those threads, and still nothing. The i...
Visitor
635 Views
1 replies
2 likes
hello, i've seen many posts by people having this issue of spotify not displaying their facebook names as their display names after connecting it. however, i tried everything - unlinking from facebook (three times, with a few days, almost weeks, in b...
hello, i've seen many posts by people having this issue of spotify not displaying their facebook names as their display names after connecting it. however, i tried everything - unlinking from faceboo...
Not applicable
727 Views
6 replies
1 likes
PlanAccount: PremiumCountry: Belgium DevicevariuousOperating SystemWindows 10 My Question or IssueI have a Spotify Family account. I want to add a family member to my account (my wife). I am next prompted to enter my address, which I have done. Howev...
Plan Account: Premium Country: Belgium Device variuous Operating System Windows 10 My Question or Issue I have a Spotify Family account. I want to add a family member to my ac...
Casual Listener
1751 Views
4 replies
0 likes
PlanPremiumCountryPoland My Question or Issue It appears that I can't access the spotify.com web site since I moved to my new place a few months ago. Spotify otherwise works fine, but to get to the web site, I can only get it to work when I use a VPN...
Plan Premium Country Poland My Question or Issue It appears that I can't access the spotify.com web site since I moved to my new place a few months ago. Spotify otherwise works f...
Spotify Star
3373 Views
4 replies
1 likes
PlanFreeCountryGermany DeviceHuawei Smartphone Operating SystemAndroid My Question or IssueI downloaded the App, rigistered and chose my name. When I log in, my name changed in a row of numbers and letters. I searched for the option to change the nam...
Plan Free Country Germany Device Huawei Smartphone Operating System Android My Question or Issue I downloaded the App, rigistered and chose my name. When I log in, my nam...
Not applicable
1117 Views
6 replies
0 likes
Hello!I had premium for a few months (Since June I believe) and my premium recently expired. So today I went out and bought a 3 month prepaid premium card from my local Walmart. I have tried to enter the code at least 6 times now, on 2 different devi...
Hello! I had premium for a few months (Since June I believe) and my premium recently expired. So today I went out and bought a 3 month prepaid premium card from my local Walmart. I have tried to ent...
Spotify Star
622 Views
1 replies
0 likes
PlanFreeCountryPLHello, what can I do, when I log in by facebook, but on this account I have deleted e-mail, and I forgot the passworld
Plan Free Country PL Hello, what can I do, when I log in by facebook, but on this account I have deleted e-mail, and I forgot the passworld 😞
Composer
839 Views
3 replies
0 likes
PlanPremiumCountryU. S My Question or IssueAll songs of this album have gone grey and won't playHere's the album linkhttps://open.spotify.com/album/2xnwMwLUMQOquTnjLOuh6Q?si=hPGr3cjmSbSw5ehDD8hnRwI'm very concerned
Plan Premium Country U. S My Question or Issue All songs of this album have gone grey and won't play Here's the album link https://open.spotify.com/album/2xnwMwLUMQOquTnjLOuh6Q?si=hPGr...
Roadie
458 Views
3 replies
0 likes
