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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 6161 Views
  • 1 replies
  • 9 likes
  • Security
  • 6161 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 472825 Views
  • 978 replies
  • 111 likes
  • Account
  • 472825 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207719 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207719 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 118914 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118914 Views
  • 72 replies
  • 12 likes

Solved!! recover deleted playlist

Hi, I managed to delete my playlist called evigforalltid earlier today, 2013-04-27. I really didn't mean to delete it, and now I am miserable:( Is there any chance to recover it? Please help!

  • Casual Listener
  • Hi, I managed to delete my playlist called evigforalltid earlier today, 2013-04-27. I really didn't mean to delete it, and now I am miserable:( Is there any chance to recover it? Please help!
  • Peter__
  • Community Legend
  • 278 Views
  • 3 replies
  • 0 likes
  • 278 Views
  • 3 replies
  • 0 likes

Solved!! Offline access withdrawn from spotify after installing 0.9.0.128.g3134f863

Hei,After re-installing Spotify today, version nr in header I believe, my offline access is withdrawn. I have synced music offline with spotify on 2 devices, where did I go wrong? Best regards Terje Solbakk(username: terjes)

  • Casual Listener
  • Hei, After re-installing Spotify today, version nr in header I believe, my offline access is withdrawn. I have synced music offline with spotify on 2 devices, where did I go wrong?   Best reg...
  • Terjes
  • Casual Listener
  • 378 Views
  • 5 replies
  • 0 likes
  • 378 Views
  • 5 replies
  • 0 likes

Someone else using my email for their account.

Someone have registered my email for their spotify account, which I found out when he/she had problem paying for premium... Is it possible to get in contact with the user and inform him/her that it would be a good idea to change the email?

  • Casual Listener
  • Someone have registered my email for their spotify account, which I found out when he/she had problem paying for premium...  Is it possible to get in contact with the user and inform him/her ...
  • tunetrippin
  • Casual Listener
  • 343 Views
  • 2 replies
  • 0 likes
  • 343 Views
  • 2 replies
  • 0 likes

Album Cover in Library missing

Hello!First i have to say sorry, my english is not very good. Im using spotify since one and a half year, and since the last update (or eventually two three before) i cant see the album cover in the library. Im sure it worked two or three weeks befor...

  • Casual Listener
  • Hello! First i have to say sorry, my english is not very good.   Im using spotify since one and a half year, and since the last update (or eventually two three before) i cant see the album co...
  • freestonemusic
  • Newbie
  • 838 Views
  • 5 replies
  • 0 likes
  • 838 Views
  • 5 replies
  • 0 likes

Solved!! Can´t buy a premium subscription but I´m being charged for fees

Hi, I´ve been a premium user, then because of moving to a different country stoped. Now I want to buy a new subscription but can´t. Everytime I had a new credit card I´m being charged for fees for veryfing the card but then nothing happens. I´m not w...

  • Regular
  • Hi,   I´ve been a premium user, then because of moving to a different country stoped. Now I want to buy a new subscription but can´t. Everytime I had a new credit card I´m being charged for fe...
  • ruirpaiva
  • Regular
  • 469 Views
  • 6 replies
  • 0 likes
  • 469 Views
  • 6 replies
  • 0 likes

Transferring Spotify Banking with OIN (Originator Identification Number)

Hello All, I am currently trying to transfer my direct debit from one bank account to another. Typically this can be arranged with the banks but in my case the bank is being extremely unhelpful. I am now 4 months into this problem. What I need is the...

  • Newbie
  • Hello All,   I am currently trying to transfer my direct debit from one bank account to another. Typically this can be arranged with the banks but in my case the bank is being extremely unhe...
  • Peter__
  • Community Legend
  • 431 Views
  • 1 replies
  • 0 likes
  • 431 Views
  • 1 replies
  • 0 likes

Free trial, now I want premium with NUS

Tried spotify for a month and two days now. Its great, I've got myself a NUS card and my trial runs out tomorrow (28/04/2013) However I keep trying to go from the NUS page itself and trying to go from the FAQs to the suscription page yet nothing rega...

  • Newbie
  • Tried spotify for a month and two days now. Its great, I've got myself a NUS card and my trial runs out tomorrow (28/04/2013) However I keep trying to go from the NUS page itself and trying to go fro...
  • user-removed
  • Not applicable
  • 318 Views
  • 2 replies
  • 0 likes
  • 318 Views
  • 2 replies
  • 0 likes

Solved!! problem premium account

Hello I have a problem I forgot the email of my premium account I only remember the nick alabaster # 54 how can I do? Best regards

  • Casual Listener
  • Hello I have a problem I forgot the email of my premium account I only remember the nick alabaster # 54 how can I do?   Best regards
  • rental
  • Casual Listener
  • 466 Views
  • 2 replies
  • 0 likes
  • 466 Views
  • 2 replies
  • 0 likes

Someone is using my account on a different device.

Someone is using my account on a different device.can I do something to log me out on all the devices i had been used ?

  • Newbie
  • Someone is using my account on a different device. can I do something to log me out on all the devices i had been used ?
  • Taylor
  • Community Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Solved!! Why is Spotify now showing personal details when sharing on Facebook

For the festival I work for I maintain some playlists. And for some reason when I share the link on Facebook it nows says North Sea Jazz 2013 op SpotifyCreated by My Private Hidden Facebook profile name. How can I delete this? The username of the Spo...

  • Regular
  • For the festival I work for I maintain some playlists. And for some reason when I share the link on Facebook it nows says    North Sea Jazz 2013 op Spotify Created by My Private Hid...
  • NSJ
  • Regular
  • 725 Views
  • 4 replies
  • 0 likes
  • 725 Views
  • 4 replies
  • 0 likes

Subscribed to Spotify Premium Denmark - living in Switzerland

Hi I have subscribed to Spotify Premium Denmark paid with my Danish credit card. I am living in Switzerland - shall I then change my subscribtion to Spotify Switzerland? I know for a fact that the artists/songs that I have access to via Spotify Switz...

  • Newbie
  • Hi   I have subscribed to Spotify Premium Denmark paid with my Danish credit card.   I am living in Switzerland - shall I then change my subscribtion to Spotify Switzerland? ...
  • Peter__
  • Community Legend
  • 446 Views
  • 1 replies
  • 0 likes
  • 446 Views
  • 1 replies
  • 0 likes

Not Premium Yet

I don't know why I can't get the premium 30-day free trial, since I have never been a premium user. I have had the app, but I have never used premium. When I attempt to access the free trial, I am told that I have been a premium user and can't get it...

  • Newbie
  • I don't know why I can't get the premium 30-day free trial, since I have never been a premium user. I have had the app, but I have never used premium. When I attempt to access the free trial, I am to...
  • Peter__
  • Community Legend
  • 336 Views
  • 2 replies
  • 0 likes
  • 336 Views
  • 2 replies
  • 0 likes

Spotify Gift Cards - Australia

What's happened guys??? I have purchased gift cards for friends on a bunch of occassions from my Australia based account and now I'm told that this option isn't available??? Please guys don't tell me that Spotify has flip flopped. Any help would be g...

  • Casual Listener
  • What's happened guys???  I have purchased gift cards for friends on a bunch of occassions from my Australia based account and now I'm told that this option isn't available???  Please g...
  • Peter__
  • Community Legend
  • 2924 Views
  • 1 replies
  • 0 likes
  • 2924 Views
  • 1 replies
  • 0 likes

Recover Playlist

I just deleted my playlist by accident. Can someone recover for me please? Thanks!

  • Newbie
  • I just deleted my playlist by accident. Can someone recover for me please?   Thanks!
  • Taylor
  • Community Legend
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Spotify blocked my premium account

Hi there, I have a Spotify premium accounbt subscruped with my dutch Hi telephone subscription. Altough, Spotify blocked my account. I am traveling at the moment so I need my Spotify on my phone, does anyone got an explaration for kicking me out of t...

  • Newbie
  • Hi there,   I have a Spotify premium accounbt subscruped with my dutch Hi telephone subscription. Altough, Spotify blocked my account.   I am traveling at the moment so I need my ...
  • Taylor
  • Community Legend
  • 569 Views
  • 1 replies
  • 0 likes
  • 569 Views
  • 1 replies
  • 0 likes

Charged Three Times for Premium

I was charge three times for renewing my premium subscription this morning. I'm wondering how long it will be before I will get a refund.

  • Newbie
  • I was charge three times for renewing my premium subscription this morning. I'm wondering how long it will be before I will get a refund.
  • user-removed
  • Not applicable
  • 863 Views
  • 2 replies
  • 0 likes
  • 863 Views
  • 2 replies
  • 0 likes

I want to cancel a payment/get a refund

I went to purchase a month of premium subscription, and at checkout it selected an old paypal I don't want to be billed anymore instead of allowing me to enter a new form of payment. I don't want my paypal billed, and I need to cancel this and have i...

  • Newbie
  • I went to purchase a month of premium subscription, and at checkout it selected an old paypal I don't want to be billed anymore instead of allowing me to enter a new form of payment.  I don't wa...
  • Taylor
  • Community Legend
  • 476 Views
  • 1 replies
  • 0 likes
  • 476 Views
  • 1 replies
  • 0 likes

cant login

cant login to to spotify as is says in using my facebook account details and i have to change the setting through facebook...........done that still wont let me log in through spotify which is whom i pay this service for why would i want to login thr...

  • Newbie
  • cant login to to spotify as is says in using my facebook account details and i have to change the setting through facebook...........done that still wont let me log in through spotify which is whom i...
  • Taylor
  • Community Legend
  • 1122 Views
  • 1 replies
  • 0 likes
  • 1122 Views
  • 1 replies
  • 0 likes

I WANT MY MONEY BACK!!!!!!!!!!!

MY PREMIUM SPOTIFY ISN'T WORKING ON MY STUPID IPHONE 5 AND THEY BETTER NOT CHARGE ME AGAIN IF I'M NOT GONNA GET WHAT I PAID FOR. STUPID TECHNOLOGY!!!!!!!!!!!!!!!

  • Music Fan
  • MY PREMIUM SPOTIFY ISN'T WORKING ON MY STUPID IPHONE 5 AND THEY BETTER NOT CHARGE ME AGAIN IF I'M NOT GONNA GET WHAT I PAID FOR. STUPID TECHNOLOGY!!!!!!!!!!!!!!!
  • Tinamalaty
  • Music Fan
  • 460 Views
  • 4 replies
  • 0 likes
  • 460 Views
  • 4 replies
  • 0 likes